palmOne Tungsten E2 User Manual

Palm tungsten e2: user guide
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  • Page 1 User Guide...
  • Page 2 Tungsten, the Tungsten logo, “T” (Stylized), Addit, Blazer, Graffiti, HotSync, the HotSync logo, Palm, Palm Powered, Palm OS, the Palm logo, and VersaMail are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
  • Page 3: Table Of Contents

    Table of Contents About This Guide ...xix Tips for viewing this guide...xix What’s in this guide? ...xx Step-by-step instructions... xx Links... xx Sidebars...xxi Chapter 1: Setting Up Your Handheld and Your Computer...1 What’s in the box? ...2 System requirements ...2 Step 1: Charging your handheld...4 What you should know about your handheld’s battery...
  • Page 4 What software is on my handheld?...25 What’s on the CD? ...26 Related topics...30 Chapter 3: Moving Around in Applications...31 Opening applications...32 Using Favorites... 32 Using Applications ... 33 Switching between applications ... 33 Using the 5-way navigator ...34 Moving around with the 5-way ... 34 Moving around in Favorites View ...
  • Page 5 Importing information from other applications ...100 Installing the additional software from the CD ...103 Checking space and version numbers ...105 Removing applications ...107 Removing an application from your handheld ...107 Removing Palm Desktop software from your computer ... 109 Tungsten™ E2 Handheld...
  • Page 6 Restoring archived items on your computer ... 110 Related topics...111 Chapter 6: Managing Your Contacts ... 112 Adding a contact ...113 Entering additional contact information ...116 Selecting contact field types ...117 Defining custom fields ...118 Selecting a contact as your business card ...119 Copying contact information into multiple contacts ...120 Locating a contact on your list ...121 Deleting a contact ...122...
  • Page 7 Deleting a specific event ...151 Deleting all your old events ...153 Checking your schedule ...154 Viewing your appointments and tasks together ...154 Viewing your daily schedule ...156 Viewing your weekly schedule ...158 Viewing your monthly schedule ...159 Viewing a yearly calendar ...160 Finding events that overlap ...
  • Page 8 Working with palmOne™Media on your computer...193 Related topics...194 Chapter 10: Listening to Music...195 Transferring MP3 files to an expansion card ...196 Transferring music from a CD to your handheld ...201 Playing music on your handheld ...205 Managing playlists...206 Creating a playlist ...206 Playing songs from a playlist ...208 Editing a playlist ...209 Deleting a playlist ...211...
  • Page 9 Working with Memos on your computer...235 Related topics...236 Chapter 13: Writing Notes in Note Pad...237 Creating a note ...238 Choosing the pen and paper (background) colors ...239 Setting an alarm ...240 Viewing and editing a note ...242 Deleting a note ...243 Working with Note Pad on your computer ...244 Related topics...245 Chapter 14: Making Bluetooth Wireless Connections ...246...
  • Page 10 Setting basic account options ...275 Setting advanced mail options ...279 Testing your new account ... 283 Managing email accounts ...284 Editing an email account ...284 Deleting an email account ...285 Selecting a different service for an email account ...286 Adding ESMTP to an account ...288 Getting and reading email ...290 Switching among email accounts ...290 Getting email messages ...291...
  • Page 11 Working with email messages ...318 Forwarding an email message ...318 Deleting a message ...320 Deleting old messages ...321 Emptying the trash ...323 Setting the trash to be emptied automatically ...324 Marking messages as read or unread ...325 Working with attachments ...327 Downloading an attachment to your handheld ...
  • Page 12 Setting advanced account preferences ...369 Changing email header details... 371 Backing up mail databases ...372 Synchronizing IMAP mail folders wirelessly... 374 Prerequisites for wireless IMAP folder synchronization ... 374 Turning IMAP folder synchronization on or off ...375 Synchronizing handheld/mail server IMAP folders from the Working with root folders...
  • Page 13 Disconnecting from the Internet ...401 Connecting to the Internet ...402 Downloading files and pages ...403 Downloading a file ...403 Saving a web page ...404 Viewing a saved file ...405 Communicating with other users ...406 Sending email by means of an Internet email account ...406 Returning to a web page you recently visited ...407 Changing your home and start pages...408 Changing your home page ...408...
  • Page 14 Chapter 19: Sharing Information...428 Using the Send command ...429 Sending information from within an application using Bluetooth Sending a category using Bluetooth technology ...431 Sending an application using Bluetooth technology ...432 Using the Send command with the VersaMail Using the Send command with SMS ... 433 Beaming ...434 Beaming information from within an application ...434 Beaming a category ...436...
  • Page 15 Chapter 22: Keeping Your Information Private...457 Choosing a security level ...458 Marking information as private ...459 Setting the level of privacy ...460 Hiding or masking private entries ...460 Viewing an entry that is masked ... 461 Using a password ...461 Creating a password ...462 Changing a password ...463 Deleting a password...
  • Page 16 Choosing secondary locations for other time zones ...493 Modifying the locations list...494 Adding new locations ...494 Deleting a location ...496 Setting the alarm clock ...497 Responding to the alarm clock... 498 Changing the clock display ...499 Related topics...500 Chapter 25: Customizing Your Handheld ...501 Customizing Favorites View ...502 Changing the background photo in Favorites View ...502 Changing entries in Favorites ...503...
  • Page 17 Connecting your handheld to other devices ...530 Changing the preset connection settings ...530 Creating your own connection settings ...532 Connecting your handheld to a mobile phone ...535 Customizing network settings ...536 Setting up a service profile ...536 Connecting to your service ...539 Adding details to a service profile ...540 Deleting a service profile ...542 Creating login scripts ...543...
  • Page 18 Chapter 28: Common Questions ...568 Setup...568 Handheld ...570 Moving around...573 Entering information ...573 Synchronizing ...575 Calendar...581 Memos ...582 Note Pad ...582 Media ...582 ® RealPlayer ...583 Tasks ...583 Connecting wirelessly ...584 The VersaMail® application...585 Privacy ...588 Sharing ...589 Problems with incompatible applications ...591 Chapter 29: Getting Help ...594 Self-help resources ...594 Technical support ...595...
  • Page 19: About This Guide

    About This Guide This guide tells you everything you need to know about your handheld: the things you’ll do every day, the advanced features that let you get the most out of your handheld, and the things that make your handheld not only useful, but fun. Tips for viewing this guide Here are some helpful tips for making it easier to read and find information in this guide as you view it in Adobe...
  • Page 20: What's In This Guide

    What’s in this guide? The info in this guide includes step-by-step instructions, links to cross-references, and sidebars. Step-by-step instructions Here you’ll find how-to information. Look for these cues in instructions: Continued [ ! ] IMPORTANT [ & ] OPTIONAL NOTE WINDOWS ONLY MAC ONLY Links...
  • Page 21: Sidebars

    Sidebars [ ! ] Before You Begin Things you must complete before you can do the steps described in a procedure or group of procedures. A suggestion on how to use a feature more fully; a shortcut; a pointer to a related feature. Did You Know? An interesting fact about the topic being described;...
  • Page 22: Chapter 1: Setting Up Your Handheld And Your Computer

    CHAPTER 1 Setting Up Your Handheld and Your Computer In this chapter Congratulations on the purchase of your new Tungsten™ E2 handheld What’s in the box? from palmOne! You’re about to System requirements discover so many things about your handheld that will help you better Step 1: Charging your handheld manage your life and have fun, too.
  • Page 23: What's In The Box

    System requirements The installation CD contains Palm and use your handheld. To use Palm Desktop software, your desktop computer must meet these requirements: WINDOWS ONLY • A PC with a Pentium II processor or later, and one of the following operating systems: •...
  • Page 24 • One available USB port • USB sync cable (included with your handheld) • CD or DVD drive for installing Palm Desktop software from the CD that came with your handheld MAC ONLY • Mac computer or compatible with a PowerPC processor •...
  • Page 25: Step 1: Charging Your Handheld

    CHAPTER 1 [ ! ] Before You Begin If you’re upgrading from another Palm Powered™ device, synchronize your old handheld with your old desktop software. On a laptop computer, the USB port may be located on the side. After the initial charge,...
  • Page 26: What You Should Know About Your Handheld's Battery

    CHAPTER 1 Setting Up Your Handheld and Your Computer What you should know about your handheld’s battery While your handheld is charging, take a minute to learn about the battery: • Whenever you see an alert on the screen warning you that the battery is low, recharge your handheld.
  • Page 27: Step 2: Turning On Your Handheld For The First Time

    CHAPTER 1 [ ! ] Before You Begin Be sure to fully charge your handheld, as described in the preceding procedure. After you set up your handheld, review the Quick Tour on your handheld and take the tutorial on the CD to learn the basics.
  • Page 28: Step 3: Installing Your Software

    Tungsten™ E2 Handheld Insert the CD into your computer. NOTE You need administrator rights to install Palm Desktop software on a computer running Windows 2000/XP or Mac OS X. WINDOWS ONLY Follow the onscreen instructions. If you’re upgrading, select the username that you assigned to your old handheld.
  • Page 29: Step 4: Connecting Your Handheld To Your Computer

    Key Term Third-party application A software program that runs on a Palm Powered device, but is not created or supported by palmOne, Inc.
  • Page 30 CHAPTER 1 Setting Up Your Handheld and Your Computer Tungsten™ E2 Handheld [ & ] OPTIONAL Press the power button to turn on your handheld if it is not already on. Continue with the onscreen instructions. Synchronize your handheld with your computer by pressing the sync button on the USB sync cable.
  • Page 31: Switching To Another Desktop Software Application

    During installation, you chose a desktop software application to synchronize with your handheld. You may have chosen Palm Desktop software at that time. But if Microsoft Outlook already contains all of your contacts, appointments, tasks, and notes, you can change your synchronization method so that your handheld synchronizes with Outlook instead.
  • Page 32: Using User Profiles

    CHAPTER 1 Setting Up Your Handheld and Your Computer Using user profiles [ ! ] IMPORTANT an IT manager, you can skip this section. Suppose your sales organization wants to distribute two dozen handhelds that all have a common company phone list, a set of memos, and several key applications. A user profile can be created to install this information before the handhelds are distributed to employees.
  • Page 33: Creating A User Profile

    Tungsten™ E2 Handheld Open the New Profile screen: a. Open Palm Desktop software. b. From the Tools menu, select Users. c. Click Profiles, and then click New. Enter a unique name for the profile, and click OK twice.
  • Page 34 Setting Up Your Handheld and Your Computer MAC ONLY Tungsten™ E2 Handheld Open the New Profile screen: a. Open Palm Desktop software. b. From the User pop-up menu, select Edit Users. c. Click New Profile. Create the profile: a. Enter a unique name for the profile, and click OK.
  • Page 35: Synchronizing With A User Profile

    Synchronizing with a user profile WINDOWS ONLY Tungsten™ E2 Handheld Select the profile from the User pop-up menu, and create the info in Palm Desktop software for the profile. Set the profile’s conduit settings: ® a. From the HotSync menu, select Conduit Settings.
  • Page 36 Click Profiles. b. Select the profile you want to load on the handheld, and click OK. c. Click Yes. Done The next time you synchronize that handheld, Palm Desktop software prompts you to assign a username to the handheld.
  • Page 37 Press the sync button on the USB sync cable. Select the profile you want to load on the handheld, and click OK. Done The next time you synchronize that handheld, Palm Desktop software prompts you to assign a username to the handheld.
  • Page 38: Related Topics

    Customizing Common Questions Tungsten™ E2 Handheld • Synchronizing your handheld with Palm Desktop software or Microsoft Outlook on your computer • Synchronizing wirelessly using Bluetooth technology on your handheld • Using your company’s network to synchronize information • Choosing whether or not to synchronize information for a specific application •...
  • Page 39: Chapter 2: Your Handheld

    CHAPTER 2 Your Handheld In this chapter Like a good personal assistant, your handheld helps you keep track of your What’s on my handheld? schedule, your business and personal What’s on the screen? contacts, your to-do list, even your Microsoft Office and multimedia files. What software is on my handheld? What’s on the CD?
  • Page 40: What's On My Handheld

    CHAPTER 2 Your Handheld What’s on my handheld? Front Screen Input area Calendar Contacts Screen Input area 5-way navigator Quick buttons Tungsten™ E2 Handheld Quick Buttons Displays the applications and information on your handheld. The screen is touch-sensitive. Lets you enter info with Graffiti® 2 writing or open the onscreen keyboard.
  • Page 41: Top

    CHAPTER 2 Your Handheld Key Term IR Short for infrared. IR port Beaming uses infrared technology to send Expansion information between two card slot IR ports that are within a few feet of each other. Did You Know? Beaming lets you quickly share appointments, addresses, phone numbers, and more.
  • Page 42: Back

    CHAPTER 2 Your Handheld Back Key Term USB The type of connector or cable that’s commonly used to connect accessories to a Speaker computer. Multi- connector Speaker Reset button Multi-connector Bluetooth (internal) Tungsten™ E2 Handheld Lets you listen to alarms, game and system sounds, and music. Resets your handheld if it freezes (stops responding).
  • Page 43: What's On The Screen

    CHAPTER 2 Your Handheld What’s on the screen? If you use another Your handheld includes many features that make it easy to use. Among them are the input area application frequently, and the common elements that appear on the screen in each of the applications. Once you learn customize the input area how to use them in one application you can easily use them in all the others.
  • Page 44: Application Controls

    CHAPTER 2 Your Handheld Key Term Star icon Slider The solid area on the scroll bar. The slider Find icon moves to indicate the relative position within the entry or list. Letter keyboard icon You can also use the Number keyboard icon 5-way navigator to select an item from a pick list...
  • Page 45 CHAPTER 2 Your Handheld Command button Tips icon Entry box Pick list Tungsten™ E2 Handheld Select a button, such as OK, Cancel, or Details, to perform a command or to open a dialog box. Command buttons appear at the bottom of dialog boxes and application screens.
  • Page 46: What Software Is On My Handheld

    CHAPTER 2 Your Handheld What software is on my handheld? Can’t find some of these Your handheld comes with many applications preinstalled and ready to use. applications? Tap the category list in the upper- Favorites right corner of Applications View and select All.
  • Page 47: What's On The Cd

    View information about an expansion card seated in the expansion card slot. Set the time in your home city and two other locations, and set an alarm to wake you up. ® You must install Palm Desktop software in order to synchronize your handheld with...
  • Page 48 Windows only). You can also view, manage, and back up info for Note Pad. When you synchronize your handheld with your computer, this info is updated in both places. Palm Desktop software is installed automatically during the initial CD installation process.
  • Page 49 CHAPTER 2 Your Handheld Send To Handheld droplet After you install an app (Mac only) and discover how valuable it is, be sure to add it to Favorites. Documents To Go Did You Know? You can categorize applications. Some apps are automatically assigned to a category VersaMail...
  • Page 50 Install a version of the Getting Started guide on your handheld. On Windows, you can also access the full Acrobat version (PDF) of Getting Started from the Help menu of Palm Desktop software and from the Start Programs menu of your Windows desktop. On a Mac, access Getting Started from the Palm/Documentation folder.
  • Page 51: Related Topics

    • Synchronizing your handheld with your computer • Installing additional software from the CD • Beaming information and applications to other Palm Powered™ devices • Sending information and applications to other Bluetooth devices by using Bluetooth technology on your handheld Viewing the current date and time •...
  • Page 52: Chapter 3: Moving Around In Applications

    Using the 5-way navigator and the avenues run east/west? Learning to move around on your Using menus handheld is similar. Most Palm OS Finding information applications use the same set of Related topics application controls. So once you learn how to use these standard controls, you’ll be driving all over town and you...
  • Page 53: Opening Applications

    CHAPTER 3 Moving Around in Applications Opening applications Did You Know? You can use a favorite Your handheld lets you display two views to quickly see and open applications. Favorites lets you photo as the background create a list of the items you want to quickly access, while Applications displays all applications on for your Favorites or your handheld.
  • Page 54: Using Applications

    CHAPTER 3 Moving Around in Applications Using Applications Did You Know? You can also open Applications View shows all of the applications on your handheld. Use the category pick list in the upper-right corner of the screen to view applications by category or to see all applications. applications using the quick buttons on the front To access an item from Applications, tap Home...
  • Page 55: Using The 5-Way Navigator

    CHAPTER 3 Moving Around in Applications Using the 5-way navigator To remove the selection The 5-way navigator lets you access information quickly with one hand and without the stylus. The highlight without making 5-way does various things based on which type of screen is displayed. To use the 5-way, press Up, a selection, scroll to the Down, Right, Left, or Center.
  • Page 56: Moving Around In Favorites View

    CHAPTER 3 Moving Around in Applications • These items appear as text in reverse type (light text on a You must use the stylus dark background) when highlighted: • An entry on a list screen to tap icons in the input •...
  • Page 57: Moving Around In Applications View

    CHAPTER 3 Moving Around in Applications Moving around in Applications View Up or Down Right or Left Center Moving around in list screens and entry screens In list screens, use the 5-way to select and move between entries such as notes, memos, contacts, or photos.
  • Page 58: Moving Around In Dialog Boxes

    CHAPTER 3 Moving Around in Applications Moving around in dialog boxes Dialog boxes appear when you select a button or option that requires you to provide additional information. In dialog boxes, use the 5-way to select a button or to make a selection from items such as boxes and pick lists.
  • Page 59: Using Menus

    CHAPTER 3 Moving Around in Applications Using menus You can also open the Menus let you access additional features and settings. They are easy to use, and once you master handheld menus by them in one application, you know how to use them in all your applications. tapping the application title in the upper-left corner of the screen.
  • Page 60: Using The Command Stroke

    CHAPTER 3 Moving Around in Applications Using the Command stroke Most menu items also have a menu shortcut, which is similar to the keyboard shortcuts used on Command mode is active computers. The menu shortcut appears to the right of the menu item. for just a few seconds, so write the menu shortcut To use a menu shortcut, first write the Graffiti...
  • Page 61: Finding Information

    CHAPTER 3 Moving Around in Applications Finding information If you select text in an You can use Find to locate any word or phrase in any application on your handheld. application before you tap Find, the selected text Find locates any words that begin with the text you enter, and it is not case-sensitive. For example, automatically appears in searching for “plane”...
  • Page 62: Related Topics

    • Entering information with Graffiti 2 characters and shortcuts • Entering contact information in other applications • Beaming information and applications to other Palm Powered™ devices • Sending information and applications to other Bluetooth using Bluetooth technology on your handheld...
  • Page 63: Chapter 4: Entering Information On Your Handheld

    CHAPTER 4 Entering Information on Your Handheld In this chapter Whether you’re scheduling a meeting with your daughter’s teacher or adding How can I enter information a new restaurant to your Contacts list, on my handheld? you need to get that information into Entering information with ®...
  • Page 64: How Can I Enter Information On My Handheld

    CHAPTER 4 Entering Information on Your Handheld How can I enter information on my handheld? A blinking cursor on your • Graffiti handheld screen indicates where the • The onscreen keyboard information you enter will appear. Tap or use the •...
  • Page 65: Using Full-Screen Writing

    CHAPTER 4 Entering Information on Your Handheld Write letters here Using full-screen writing When full-screen writing is turned on, you can write anywhere on the screen. When full-screen writing is turned off, you must write character strokes in the Graffiti 2 input area for your handheld to recognize them.
  • Page 66: Writing Graffiti 2 Characters

    CHAPTER 4 Entering Information on Your Handheld Did You Know? Graffiti 2 writing automatically capitalizes the first letter of a sentence or a new entry. Write letters on the left side Writing Graffiti 2 characters Tungsten™ E2 Handheld Write capital or uppercase letters in the middle Write numerals on the right side...
  • Page 67: Keys To Success With Graffiti 2 Writing

    If you’re already familiar with Graffiti writing from an older Palm Powered™ device, Graffiti 2 the screen to the top. writing will be easy to master. Characters are entered in exactly the same way, except for i, t, k, and the number 4.
  • Page 68: Graffiti 2 Alphabet

    CHAPTER 4 Entering Information on Your Handheld Graffiti 2 alphabet You can select alternate ways to write some Graffiti 2 characters. Choose the method that’s most natural for you. Letter Tungsten™ E2 Handheld Write lowercase letters on LEFT side, and capital letters across MIDDLE of input area Stroke Letter Stroke...
  • Page 69: Graffiti 2 Numbers

    CHAPTER 4 Entering Information on Your Handheld Graffiti 2 numbers Number Tungsten™ E2 Handheld Write numbers on RIGHT side of input area Stroke Number Stroke...
  • Page 70 CHAPTER 4 Entering Information on Your Handheld Graffiti 2 punctuation marks Apostrophe Question mark Exclamation Tungsten™ E2 Handheld Write these marks on LEFT side of input area Mark Stroke Mark Period Ampersand & Comma Carriage return ‘ Space Quotation mark “...
  • Page 71 CHAPTER 4 Entering Information on Your Handheld Having trouble with the plus sign or asterisk? Use the punctuation shift first and then make the character. Tungsten™ E2 Handheld Write these marks on RIGHT side of input area Mark Stroke Mark Period Backslash Comma...
  • Page 72 CHAPTER 4 Entering Information on Your Handheld Graffiti 2 accented characters Get help writing any of For accented characters, write the letter on the left side of the input area, and then write the accent on the right side of the input area. the Graffiti 2 characters in most applications.
  • Page 73: Graffiti 2 Gestures

    CHAPTER 4 Entering Information on Your Handheld Graffiti 2 gestures Gesture Copy Tungsten™ E2 Handheld Write gestures on LEFT side, or across the middle of input area Stroke Gesture Paste Undo Stroke...
  • Page 74: Writing Graffiti 2 Symbols And Other Special Characters

    CHAPTER 4 Entering Information on Your Handheld Writing Graffiti 2 symbols and other special characters If you accidentally enter Symbols and other special characters can be written on either side of the input area, using the the Punctuation Shift Punctuation Shift stroke: stroke, enter it again to cancel it, or wait a moment and it...
  • Page 75: Graffiti 2 Symbols And Special Characters

    CHAPTER 4 Entering Information on Your Handheld Graffiti 2 symbols and special characters There may be a delay after you write the Graffiti 2 strokes before the symbol or special character appears. Tungsten™ E2 Handheld Write symbols on EITHER side of input area...
  • Page 76: Writing Graffiti 2 Shortcuts

    CHAPTER 4 Entering Information on Your Handheld Writing Graffiti 2 ShortCuts Graffiti 2 contains several ShortCuts to make entering common information easier. For example, when you write the ShortCut stroke followed by dts, you automatically enter the current date and time.
  • Page 77: Graffiti 2 Shortcuts

    CHAPTER 4 Entering Information on Your Handheld Graffiti 2 ShortCuts Date stamp Date/time stamp Tungsten™ E2 Handheld Write ShortCuts on LEFT side, or across MIDDLE of input area Entry ShortCut Entry Time stamp Meeting Breakfast Lunch Dinner ShortCut...
  • Page 78: Entering Information With The Onscreen Keyboard

    CHAPTER 4 Entering Information on Your Handheld Entering information with the onscreen keyboard Key Term Entry An item in an You can use the onscreen keyboard in any application where you need to enter text, numbers, or application such as a symbols on your handheld.
  • Page 79 CHAPTER 4 Entering Information on Your Handheld When a keyboard is open, you can tap abc, 123, or Int’l to open any of the other keyboards. Tungsten™ E2 Handheld Tap the characters to enter text, numbers, and symbols, and then select Done. Caps lock Caps shift Letter keyboard...
  • Page 80: Entering Info From Contacts Into Another Application

    CHAPTER 4 Entering Information on Your Handheld Entering info from Contacts into another application Having lunch with someone whose info you have in Contacts? Use Phone Lookup to quickly enter their name and primary contact info into the appointment you create in Calendar. This feature is available in Calendar, Memos, Tasks, and Expense.
  • Page 81 CHAPTER 4 Entering Information on Your Handheld You can also enter the Cont’d. first few letters of the contact’s name, and the open Phone Lookup. The first contact name matching the letters you entered is highlighted. Tungsten™ E2 Handheld d. Select the contact, and then select Add. [ &...
  • Page 82: Editing Information

    CHAPTER 4 Entering Information on Your Handheld Editing information Drag the cursor up or Editing information on your handheld is similar to editing with word-processing applications on down to select both text your computer. Select the information, and then apply the correct command. and any final return character or space.
  • Page 83: Copying And Pasting Information

    CHAPTER 4 Entering Information on Your Handheld Copying and pasting information There are even faster Copying and pasting information on your handheld is similar to editing with word-processing ways to copy and paste applications on your computer. information: • Use Graffiti 2 gestures. •...
  • Page 84: Deleting Information

    CHAPTER 4 Entering Information on Your Handheld Deleting information Delete information with Delete all or part of an entry with the Cut command. Graffiti 2 writing. Select the information, and then draw a line from right to left in the input area. Tungsten™...
  • Page 85: Related Topics

    Tungsten™ E2 Handheld • Opening applications • Using menus Beaming or sending information to another Palm Powered™ device • Selecting alternate ways to write some Graffiti 2 characters • Creating your own Graffiti 2 ShortCuts Answers to frequently asked questions about entering information...
  • Page 86: Chapter 5: Moving Info Between Your Handheld And Your Computer

    CHAPTER 5 Moving Info Between Your Handheld and Your Computer In this chapter You can use your handheld on its own to look up phone numbers, enter Why synchronize appointments, and so on. But you can information? do much more with your handheld if Synchronizing with your you synchronize it with your computer.
  • Page 87: Why Synchronize Information

    Quickly enter and update information on your computer and handheld. Synchronizing updates application on your information both on your handheld and in Palm desktop to transfer example, you can quickly enter a contact list on your computer and then send it to your handheld Microsoft Word, instead of reentering the information.
  • Page 88: What Information Is Synchronized

    Outlook. Information in Expense, Note Pad, and Media is still synchronized with information in Palm Desktop software. You can insert the CD at any time to choose synchronization with Outlook if you did not do so during the initial installation.
  • Page 89: How To Synchronize

    To synchronize, HotSync installed Palm® Desktop software; if you didn’t install Palm Desktop software, you don’t have synchronize, and then HotSync Manager on your computer. click OK. On a Windows computer, you know HotSync Manager is active when its icon lower-right corner of your screen.
  • Page 90: When Would I Use Each Method

    Applications (PRC or PDB file) Use Quick Install from within Palm Desktop (Windows) or drag the application to the Send To Handheld droplet icon on your desktop (Mac), and then synchronize to install the application on your...
  • Page 91 Photos and videos Use the desktop Media application from within Palm Desktop (Windows) or drag the files to the Send To Handheld droplet icon on your desktop (Mac). Synchronize to transfer the files from your computer to your handheld.
  • Page 92: Synchronizing With Your Computer

    CHAPTER 5 Moving Info Between Your Handheld and Your Computer Synchronizing with your computer You can synchronize using a cable or your IR port. Synchronizing with a cable Tungsten™ E2 Handheld Connect the USB sync cable to the USB port on your computer, and then insert the other end into your handheld.
  • Page 93 CHAPTER 5 Moving Info Between Your Handheld and Your Computer If you need help with synchronizing, see I can’t synchronize my handheld with my computer. If any problems occurred during synchronization, a message appears on your computer screen asking if you want to view the log.
  • Page 94: Synchronizing Using The Ir Port

    CHAPTER 5 [ ! ] Before You Begin Your computer must have an enabled IR port and driver or have an IR device attached to it. Check your computer’s documentation to see if it supports IR communication. Tungsten™ E2 Handheld Moving Info Between Your Handheld and Your Computer Synchronizing using the IR port When you synchronize using your handheld’s IR port, you don’t need your cable.
  • Page 95 CHAPTER 5 Moving Info Between Your Handheld and Your Computer You can continue to use the sync cable even if your computer is set up for IR synchronization. If you disconnect the cable after selecting Infrared on a Windows computer, be sure to click the HotSync Manager icon and select Local USB before...
  • Page 96 Double-click the HotSync Manager icon b. In the HotSync Controls tab, select Enabled. c. Click the Connection Settings tab. d. Select the On check box next to IR port. e. Close the HotSync Software Setup window. Continued in the Palm folder.
  • Page 97 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Did You Know? You can continue to use the sync cable even if your computer is set up for IR synchronization. Mac To increase the speed of cable synchronization, turn off the IR port when you’re not using it to increase the speed of cable...
  • Page 98: Synchronizing Over A Network

    CHAPTER 5 [ ! ] Before You Begin The following setup must be done before you can synchronize over a network: • Your computer must have TCP/IP installed. • Your company’s network system and its remote access server must support TCP/IP . •...
  • Page 99 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Click TCP/IP Settings to Cont’d. display the primary settings for your computer. Check that these settings are correct on your handheld by selecting the HotSync icon on the Applications View, and then selecting Primary PC Setup from the Options menu.
  • Page 100 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Tungsten™ E2 Handheld Prepare your handheld for network synchronization: a. Go to Applications and select HotSync b. Open the menus. c. Select Options, and then select Modem Sync Prefs. d. Select Network, and then select OK.
  • Page 101 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Use Network Preferences to set up a service if you have not done so already. Check with your system administrator to obtain network service information. Tungsten™ E2 Handheld Select a service: a.
  • Page 102 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Did You Know? Only applications that have a conduit are included in synchronization. Other applications are not included, even if they appear on the Conduit Setup screen with a checkmark next to their name.
  • Page 103: Synchronizing By Connecting To A Computer On The Network

    IR-compatible. • The computer to which you are connecting must have a version of Palm Desktop software that is compatible with your handheld. • The computer with which you want to synchronize (your own computer) must be turned on.
  • Page 104 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Click TCP/IP Settings to display the primary settings for your computer. Check that these settings are correct on your handheld by selecting the HotSync icon on the Applications View, and then selecting Primary PC Setup from the Options menu.
  • Page 105 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Tungsten™ E2 Handheld Prepare your handheld for network synchronization: a. Go to Applications and select HotSync b. Open the menus. c. Select Options, and then select LANSync Prefs. d. Select LANSync, and then select OK.
  • Page 106: Customizing Your Synchronization Settings

    CHAPTER 5 Moving Info Between Your Handheld and Your Computer Customizing your synchronization settings You can set the following options for synchronization: • Choosing how your computer responds when you initiate synchronization on your handheld (Windows only) • Enabling or disabling synchronization on your computer, setting whether synchronization is enabled automatically when you start your computer, and choosing how much information to include in the synchronization troubleshooting log (Mac only) •...
  • Page 107 Always available HotSync Manager runs automatically every time you initiate synchronization on your handheld. Available only when the Palm Desktop software is running You must open Palm Desktop software in order for HotSync Manager to run. Manual You must manually turn HotSync Manager on each time you want your computer to respond to a synchronization request.
  • Page 108: Setting Synchronization Options

    Moving Info Between Your Handheld and Your Computer Setting synchronization options MAC ONLY Tungsten™ E2 Handheld Open the synchronization options screen: a. Double-click the HotSync Manager icon b. Click the HotSync Controls tab. Select the synchronization options you want: Continued in the Palm folder.
  • Page 109 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Cont’d. Tungsten™ E2 Handheld HotSync Enabled/Disabled Sets your computer to respond to synchronization requests from your handheld. Enable HotSync software at system startup Sets your computer to automatically respond to synchronization requests each time you start your computer.
  • Page 110: Choosing Whether Application Information Is Updated

    CHAPTER 5 Moving Info Between Your Handheld and Your Computer Choosing whether application information is updated Key Term Conduit The By default, when information in each application is updated in one place (your handheld or your synchronization software computer), it is updated in the other. However, for an application included during synchronization, that transfers information you can choose whether information that has been updated in one place is updated in the other between an application...
  • Page 111 CHAPTER 5 Moving Info Between Your Handheld and Your Computer You should generally keep the default setting (Synchronize the files) for all applications. Choose an overwrite option only if you have a specific reason for sending updates only one way. Choose Do Nothing if you never use an application.
  • Page 112 Click OK, and then click Done. Done Select the application you want to customize: a. Double-click the Palm Desktop icon in the Palm folder. b. From the HotSync menu, select Conduit Settings. c. From the User pop-up menu, select the appropriate username.
  • Page 113 CHAPTER 5 Moving Info Between Your Handheld and Your Computer You should generally keep the default setting (Synchronize the files) for all applications. Choose an overwrite option only if you have a specific reason for sending updates only one way. Choose Do Nothing if you never use an application.
  • Page 114 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Tungsten™ E2 Handheld To use the option you select on an ongoing basis, click Make Default. If you do not check this box, the option you select applies only the next time you synchronize.
  • Page 115: Using Quick Install And The Send To Handheld Droplet

    Using Quick Install you synchronize. WINDOWS ONLY Tungsten™ E2 Handheld Open your Palm Desktop software and click the Quick Install icon. Copy the application: a. You can choose which handheld will receive the items by selecting the username in the User drop- down box in the upper-right corner.
  • Page 116: Using The Send To Handheld Droplet

    Select the applications or files you want to install: a. Drag and drop the applications or files onto the Send To Handheld droplet in the Palm folder. b. In the Send To Handheld dialog box, select your username and click OK.
  • Page 117: Entering Information With Your Computer

    Moving Info Between Your Handheld and Your Computer Entering information with your computer Do you have a lot of information to enter on your handheld? Consider entering it in Palm Desktop software or Microsoft Outlook (Windows only) on your computer. When you synchronize your handheld with your computer, the information on your handheld is updated with the info you entered on your computer.
  • Page 118 Palm Desktop Help. Tungsten™ E2 Handheld Open an application in Palm Desktop software: a. Double-click the Palm Desktop icon on your computer desktop. b. Click the icon in the launch bar to open the application. Launch bar Do one of the following: •...
  • Page 119 Moving Info Between Your Handheld and Your Computer MAC ONLY Tungsten™ E2 Handheld Open an application: a. Double-click the Palm Desktop icon in the Palm folder on your computer. b. Click the icon in the toolbar to open the application. Continued...
  • Page 120 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Tungsten™ E2 Handheld Do one of the following: • Click New in the upper-left corner of the screen to create a new entry. • Click an existing entry, and then click Edit in the upper-left corner of the screen.
  • Page 121: Importing Information From Other Applications

    Do you have information on your computer in spreadsheets or databases and want to transfer it to lots of information about your handheld? Don’t spend time retyping it. Instead, import the info into Palm Desktop software. importing from other applications, including Palm Desktop software can import the following types of files: step-by-step instructions.
  • Page 122 Tungsten™ E2 Handheld c. Click File, and then click Import. Imported fields d. Follow the onscreen instructions to map the fields in your file to the fields in Palm Desktop software, and import the file. Synchronize your handheld with your computer. Done...
  • Page 123 Import the file into Palm Desktop software: a. Double-click the Palm Desktop icon in the Palm folder on your computer. b. Click the icon on the toolbar for the application into which you want to import information.
  • Page 124: Installing The Additional Software From The Cd

    CHAPTER 5 Moving Info Between Your Handheld and Your Computer Installing the additional software from the CD Your handheld comes with many applications that are already installed and ready to use. The CD that came with your handheld includes lots of other applications to make your handheld even more useful and more fun.
  • Page 125 CHAPTER 5 Moving Info Between Your Handheld and Your Computer MAC ONLY Tungsten™ E2 Handheld Insert the CD into your computer. Double-click the Essential Software folder. Install the applications you want to install. Synchronize your handheld with your computer. Done...
  • Page 126: Checking Space And Version Numbers

    CHAPTER 5 Moving Info Between Your Handheld and Your Computer Checking space and version numbers Before you install a file or an application, it’s important to make sure you have enough space for it. You may also want to check the version number of applications that are already on your handheld or expansion card, in case you’re interested in upgrading them.
  • Page 127 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Cont’d. Tungsten™ E2 Handheld b. Select one of the following options, and then select Done: Version Displays the version numbers of all of your applications. Size Shows how much space each application occupies. The bar at the top shows the total space currently in use on your handheld or expansion card.
  • Page 128: Removing Applications

    Tungsten™ E2 Handheld Moving Info Between Your Handheld and Your Computer Removing applications You can remove applications from your handheld, and remove Palm Desktop software from your computer. Removing an application from your handheld If you run out of memory or decide that you no longer want some applications you installed, you can remove applications from your handheld or from an expansion card.
  • Page 129 CHAPTER 5 Moving Info Between Your Handheld and Your Computer Tungsten™ E2 Handheld Delete the application: a. Select the Delete From pick list, and then select Handheld or an expansion card. b. Select the application that you want to remove, and then select Delete. c.
  • Page 130: Removing Palm Desktop Software From Your Computer

    Tungsten™ E2 Handheld If you remove Palm Desktop software, you also remove the synchronization Mac computers do not provide an option for uninstalling Palm Desktop software. Open Add/Remove Programs: a. From the Start menu, select Settings, and then select Control Panel.
  • Page 131: Restoring Archived Items On Your Computer

    You can restore individual entries or an entire archive file to the related application in your desktop software. The Palm Desktop online Help and the Microsoft Outlook online Help have lots of info about how to restore archived files. Refer to these Help files for details.
  • Page 132: Related Topics

    CHAPTER 5 Moving Info Between Your Handheld and Your Computer Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Connecting www.palmOne.com/ mytunstene2.
  • Page 133: Chapter 6: Managing Your Contacts

    CHAPTER 6 Managing Your Contacts In this chapter Say good-bye to a paper address book that you need to update manually Adding a contact every time someone moves, changes Copying contact information their email address, or gets a new work into multiple contacts extension.
  • Page 134: Adding A Contact

    CHAPTER 6 Managing Your Contacts Adding a contact Did You Know? If the first character you enter in the Last Name or Company field is an asterisk (*) or another symbol, that record always appears at the top of the Contacts list. That’s useful for an entry like “If Found Call [your phone number].
  • Page 135 CHAPTER 6 Managing Your Contacts To learn how to transfer Cont’d. photos to your handheld, see palmOne™ Media. If multiple contacts share information, such as a company name and address, you can enter the first contact, and then copy the information into other contacts.
  • Page 136 CHAPTER 6 Managing Your Contacts If you want a reminder about a birthday, check the Reminder box, enter the number of days before the birthday that you want to see the reminder, and then select Did You Know? Birthdays you enter in Contacts appear as untimed events in Calendar.
  • Page 137: Entering Additional Contact Information

    CHAPTER 6 Managing Your Contacts Entering additional contact information Additional fields appear The Contact Edit screen displays certain fields by default. You can customize the Contact Edit in a contact only if you screen to display additional fields. enter info into them. If you leave a field blank, it does not appear the next time you open the...
  • Page 138: Selecting Contact Field Types

    CHAPTER 6 Managing Your Contacts Selecting contact field types Any changes you make to You can select the types of phone numbers (work, home, mobile, pager, and so on), as well as field types apply only to specify the instant messenger (IM) account, that you associate with a contact. the current contact.
  • Page 139: Defining Custom Fields

    CHAPTER 6 Managing Your Contacts Defining custom fields You can define the custom fields that appear at the end of the Contact Edit screen to display any additional contact information you want, such as spouse’s or children’s names, favorite color, or any other information.
  • Page 140: Selecting A Contact As Your Business Card

    CHAPTER 6 Managing Your Contacts Selecting a contact as your business card You can create a contact with your own information and select it as your business card by opening the Record Menu and selecting Business Card. You can then beam or send your business card to other handhelds.
  • Page 141: Copying Contact Information Into Multiple Contacts

    CHAPTER 6 Managing Your Contacts Copying contact information into multiple contacts You can also duplicate a You can quickly make a copy of a contact so that you can edit only the fields you need to change. contact in the Contacts For example, if two of your contacts have the same work address or phone number, duplicating desktop application by the first contact simplifies entering information in the second.
  • Page 142: Locating A Contact On Your List

    CHAPTER 6 Managing Your Contacts Locating a contact on your list You can also press Right on the 5-way navigator (or select the Quick Look Up icon at the top of the screen) to open the Quick Look Up line. Press Up and Down to select the letter of the name you want in each box, and...
  • Page 143: Deleting A Contact

    CHAPTER 6 Managing Your Contacts Deleting a contact You never know when you’re going to need to look up an old business associate. If you save an archive copy of your deleted contacts, you can refer to them later by importing them.
  • Page 144: Customizing The Contacts List

    CHAPTER 6 Managing Your Contacts Customizing the Contacts list Did You Know? If you select Work, Home, By default, the Contacts list displays the work phone number for a contact; if no work phone Fax, Other, Main, Pager, number is entered, another entry is displayed. You can customize a contact’s settings to display or Mobile from the pick different information on the Contacts list.
  • Page 145 CHAPTER 6 Managing Your Contacts Tungsten™ E2 Handheld Customize the appearance of the Contacts list: a. From the Contacts list, open the menus. b. Select Options, and then select Preferences. c. Select the display options you want: Remember last category Check the box if you want Contacts to display the last category shown when you return to it from another application.
  • Page 146: Making Connections From Contacts

    CHAPTER 6 [ ! ] Before You Begin You must complete all the prerequisites for the email and messaging applications. To use Quick Connect with your handheld’s ® built-in Bluetooth wireless technology, you must set up a phone connection. To use it with your handheld’s IR port, run Phone Link Updater, and then use the Phone...
  • Page 147 CHAPTER 6 Managing Your Contacts You can also open Quick Connect from the Contact List view by highlighting the contact you want and then pressing right on the 5-way navigator. If you want to close the Quick Connect dialog box without making a connection, press Left on the 5-way.
  • Page 148: Customizing Quick Connect Settings

    CHAPTER 6 Managing Your Contacts Customizing Quick Connect settings You can specify which application opens when you choose a Contacts record field, and whether to add a prefix to each phone number. Tungsten™ E2 Handheld Press the Contacts button. Customize Quick Connect settings: a.
  • Page 149: Using Tap-To-Connect

    CHAPTER 6 [ ! ] Before You Begin You must have a compatible mobile phone (sold separately) that includes Bluetooth wireless technology, and you must complete all the prerequisites for the email and messaging applications. To use Tap-to-Connect with your handheld’s built-in Bluetooth wireless technology, you must set up a phone...
  • Page 150 CHAPTER 6 Managing Your Contacts Tungsten™ E2 Handheld Make a connection with Tap-to-Connect: a. Select the contact you want. b. Select the entry you want to use to connect. For example, to dial a phone number, select the number you want to dial. To address an email message, select an email address.
  • Page 151: Working With Contacts On Your Computer

    To open Contacts on your computer, double-click the Palm Desktop icon on the Windows desktop, and then click Contacts on the launch bar. MAC ONLY To open Contacts on your computer, launch Palm Desktop software from the Palm folder, and then click Addresses. Tungsten™ E2 Handheld ®...
  • Page 152: Related Topics

    VersaMail Tungsten™ E2 Handheld • Opening applications • Using menus • Synchronizing with Palm Desktop software and Outlook Organizing contacts by type and sorting them Transferring contact information from other applications such as databases, spreadsheets, and other organizer software Keeping contacts private by turning on security options...
  • Page 153: Chapter 7: Managing Your Calendar

    CHAPTER 7 Managing Your Calendar In this chapter Stay on top of your schedule by creating appointments, setting alarms, Scheduling events and spotting conflicts in Calendar. You Color-coding your schedule can view your calendar by day, week, or month, or as an agenda list that Setting an alarm combines your list of tasks and email Rescheduling an event...
  • Page 154: Scheduling Events

    CHAPTER 7 Managing Your Calendar Scheduling events Key Term Event The name for an Use Calendar to manage your schedule. You can enter appointments, events without a start time, entry in the Calendar events that repeat at regular intervals, and events that span a period of time. application, including appointments, birthdays, Scheduling an appointment...
  • Page 155 CHAPTER 7 Managing Your Calendar Did You Know? You can color-code your calendar to file events in categories. Each category has its own color. You can also mark events as private to hide them from prying eyes. Did You Know? If you are synchronizing with Outlook on your PC, you can select a time...
  • Page 156: Scheduling An Event Without A Start Time

    CHAPTER 7 Managing Your Calendar Scheduling an event without a start time Did You Know? If you need to reserve a Keep track of events that take place on a particular date but not at a particular time. For example, date before you know the you may want to enter holidays, anniversaries, and deadlines.
  • Page 157 CHAPTER 7 Managing Your Calendar You can change an event without a time to a scheduled appointment. Select the event description, select Details, select the Time box, and select the start and end times. Tungsten™ E2 Handheld Add an unscheduled event line: a.
  • Page 158: Scheduling A Repeating Event-Standard Interval

    CHAPTER 7 Managing Your Calendar Scheduling a repeating event—standard interval To select intervals such as There’s no need to re-enter events that take place on a regular basis. Just set up a repeating event. the 2nd Tuesday of every This is a great way to block out time for things like a daily walk with the dog, a weekly team month or the 3rd meeting, a monthly game night with friends, and annual events like anniversaries and holidays.
  • Page 159: Scheduling A Repeating Event-Unusual Interval

    CHAPTER 7 Managing Your Calendar Scheduling a repeating event—unusual interval Some events don’t fit neatly into the preset repeat intervals, so you need to set up your own repeat intervals. For example, set aside time for a trip to the gym every other day, schedule a class that meets on the 1st Wednesday of each month, or enter annual holidays that occur during a particular time of month such as the 1st Monday in September or the 3rd week of November.
  • Page 160 CHAPTER 7 Managing Your Calendar To enter holidays such as Labor Day or Thanksgiving, select Month, enter 12 on the Every line, and then select Day as the Repeat By setting. Tungsten™ E2 Handheld Set the repeat interval: a. Select Day, Week, Month, or Year as the repeat unit. b.
  • Page 161: Scheduling An Event That Is Longer Than A Day

    CHAPTER 7 Managing Your Calendar Scheduling an event that is longer than a day Did You Know? You can reserve a specific Reserve a block of time for events that span several days, such as a vacation, conference, training block of time during the class, or an extended project.
  • Page 162: Entering A Location Or A Note For An Event

    CHAPTER 7 Managing Your Calendar Entering a location or a note for an event Enter a description of the event’s location such as a restaurant, a conference room, or your friend’s house. Enter a note such as dial-in info for a conference call or directions to a location. Tungsten™...
  • Page 163 CHAPTER 7 Managing Your Calendar Tungsten™ E2 Handheld [ & ] OPTIONAL Enter the note: a. Select Note b. Enter the note text. c. Select Done. Select OK. Done The location name and a note icon appear next to the event description in Agenda View and in Day View.
  • Page 164: Scheduling An Event With A Time Zone

    Events that do not have a time zone setting remain at their set time. Tungsten™ E2 Handheld Do not use times zones if you are synchronizing with Palm Only events that have a time zone setting adjust when you change the primary time...
  • Page 165: Color-Coding Your Schedule

    CHAPTER 7 Managing Your Calendar Color-coding your schedule Use color-coding to quickly spot different types of events. For example, make all your family appointments green, your work appointments blue, and your appointments with friends yellow. Tungsten™ E2 Handheld Set the time and the time zone: a.
  • Page 166: Managing Your Color-Codes

    CHAPTER 7 Managing Your Calendar Managing your color-codes Each color code represents a category of events. You can assign each category a name and select which color you want to assign to it. Tungsten™ E2 Handheld Open Day View: a. Press Calendar b.
  • Page 167 CHAPTER 7 Managing Your Calendar Tungsten™ E2 Handheld Select the color code for the category: a. Select New, or select a category, and then select Edit. b. Enter or edit the category name. c. Select the color you want to give this category. d.
  • Page 168: Assigning A Color Code To An Event

    CHAPTER 7 Managing Your Calendar Assigning a color code to an event Did You Know? In Day View and Month View you can set the Display Options to show the category list so that you can view all your events or just the events for a single color-code.
  • Page 169: Setting An Alarm

    CHAPTER 7 Managing Your Calendar Setting an alarm You can customize your alarm settings in the Calendar Preferences dialog box. Did You Know? If you set your alarms in World Clock instead of Calendar, you have different alarm sound choices. Keep in mind that since World Clock alarms aren’t tied to a specific event, you won’t...
  • Page 170: Rescheduling An Event

    CHAPTER 7 Managing Your Calendar Rescheduling an event You can also use the Event Details dialog box to change the alarm, location, category, repeat, and privacy settings. Tungsten™ E2 Handheld Press Calendar Go to the event you want to reschedule: a.
  • Page 171 CHAPTER 7 Managing Your Calendar Tungsten™ E2 Handheld If you’re changing a repeating event, select one of the following to select the event(s) you want to apply the changes to: Current Apply your changes to only the selected instance of the repeating event.
  • Page 172: Deleting Events

    CHAPTER 7 Managing Your Calendar Deleting events You can also delete a If an appointment is canceled, you can delete it from your schedule. When deleting a repeating specific event by event, you can indicate you want to delete just the selected event, or to also delete other instances selecting the event, of the event.
  • Page 173 CHAPTER 7 Managing Your Calendar Tungsten™ E2 Handheld [ & ] OPTIONAL Check the box to save an archive copy of the event on your computer. Select OK. If you’re deleting a repeating event, select one of the following to select the event(s) you want to delete: Current Delete only the selected instance of the repeating event.
  • Page 174: Deleting All Your Old Events

    CHAPTER 7 Managing Your Calendar Deleting all your old events When you need more space on your handheld, or you just want to do some “housekeeping, ” you can delete all your old events. Tungsten™ E2 Handheld Press Calendar Open the Purge dialog box: a.
  • Page 175: Checking Your Schedule

    CHAPTER 7 Managing Your Calendar Checking your schedule Press the Calendar button Sometimes you want to look at your schedule for a particular date, while other times you want to repeatedly to cycle see an overview of a week or month. through the four different views.
  • Page 176 CHAPTER 7 Managing Your Calendar Tungsten™ E2 Handheld Do one of the following to view your schedule: • Select an appointment to go to it in Day View. • Select a task to go to it in Tasks. Category marker No-time icon Agenda View icon Done...
  • Page 177: Viewing Your Daily Schedule

    CHAPTER 7 Managing Your Calendar Viewing your daily schedule Day View shows your daily schedule one day at a time. You can scroll between days in the current week or jump to any other date. Tungsten™ E2 Handheld Open Day View: a.
  • Page 178 CHAPTER 7 Managing Your Calendar Tungsten™ E2 Handheld Do any of the following to view your daily schedule: • Select the day selector to view another day in the same week, select the arrows to scroll to the previous or next week, or select Go To to choose a specific date.
  • Page 179: Viewing Your Weekly Schedule

    CHAPTER 7 Managing Your Calendar Viewing your weekly schedule You can also press Right Week View shows your schedule for an entire week. The time frames that appear on the screen are and Left on the 5-way to based on the Start Time and End Time settings in Calendar Preferences. scroll to the next or previous week.
  • Page 180: Viewing Your Monthly Schedule

    CHAPTER 7 Managing Your Calendar Viewing your monthly schedule You can also press Right Month View shows your schedule for a whole month. You can scroll between months or jump to and Left on the 5-way to any other month. scroll to the next or previous month.
  • Page 181: Viewing A Yearly Calendar

    CHAPTER 7 Managing Your Calendar Viewing a yearly calendar You can also press Right Year View shows a calendar for an entire year. You can scroll between years or jump to any other and Left on the 5-way to year. scroll to the next or previous month.
  • Page 182: Finding Events That Overlap

    CHAPTER 7 Managing Your Calendar Finding events that overlap When an event starts before a previous event finishes, the events overlap. You can spot events that overlap in Week View and in Day View. Customizing your calendar Control the appearance of your Calendar screens. Select display options for the Agenda View, Day View, and Month View.
  • Page 183: Customizing Display Options For Your Calendar

    CHAPTER 7 Managing Your Calendar Customizing display options for your calendar Tungsten™ E2 Handheld Press Calendar Open the Display Options dialog box: a. Open the menus. b. Select Options, and then select Display Options. Select the Default View pick list and select the view you want to see when you open Calendar.
  • Page 184 CHAPTER 7 Managing Your Calendar If the text is difficult to see against your new background, select a different Color Theme to change the text color. If you want to see the hours when you have nothing scheduled, as well as your appointments, deselect Compress Day View.
  • Page 185 CHAPTER 7 Managing Your Calendar Tungsten™ E2 Handheld Select Month and set any of the following Month View options: Show Category List Display the category pick list. By default, the Category pick list doesn’t appear. Timed Events Show events that are scheduled for a specific time.
  • Page 186: Setting Alarm And Time Options

    CHAPTER 7 Managing Your Calendar Setting alarm and time options You can view and schedule events in time slots that are before or after the start or end time. You just need to scroll to those time slots. Tungsten™ E2 Handheld Press Calendar Open the Preferences dialog box: a.
  • Page 187 CHAPTER 7 Managing Your Calendar Tungsten™ E2 Handheld Set any of the following alarm settings: Alarm Preset Set an alarm for each new event. When you check this box, you also need to enter the default number of minutes, days, or hours before the event that the alarm sounds.
  • Page 188: Working With Calendar On Your Computer

    To open Calendar on your computer, double-click the Palm Desktop icon on the Windows desktop, and then click Calendar on the launch bar. MAC ONLY To open Calendar on your computer, double-click the Palm Desktop icon in the Palm folder, and then click Date Book. Tungsten™ E2 Handheld ®...
  • Page 189: Related Topics

    • Sending events to other Bluetooth devices by using Bluetooth wireless technology on your handheld • Synchronizing with Palm Desktop software and Outlook Sending events as attachments to email messages Keeping events private by turning on security options • Editing and deleting categories •...
  • Page 190: Chapter 8: Managing Your Office Files

    CHAPTER 8 Managing Your Office Files In this chapter With its ability to store important information, your handheld lets you Creating and managing take your office with you—including Office files your Microsoft Office files. With the Opening files from within Documents application, you can carry, Documents create, view, and edit Microsoft Word...
  • Page 191: Creating And Managing Office Files

    CHAPTER 8 Managing Your Office Files Creating and managing Office files The Documents The Documents application provides powerful editing and file management features for Office application has a files on your handheld. What’s more, Documents makes it easy for you to share files between your companion application computer and your handheld during synchronization.
  • Page 192: Opening Files From Within Documents

    CHAPTER 8 [ ! ] Before You Begin You must install Documents To Go on your computer and handheld from the Tungsten™ E2 software installation CD. Insert the CD and follow the onscreen instructions for installing extra software. When you are working on a file, save it to your handheld or your expansion card by...
  • Page 193: Related Topics

    CHAPTER 8 Managing Your Office Files Related topics Tips & Tricks Make your handheld Click the link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit VersaMail www.palmOne.com/ mytunstene2. Support If you’re having problems with Documents, click the Documents To Go icon on your computer, and then click...
  • Page 194: Chapter 9: Viewing Photos And Videos

    CHAPTER 9 Viewing Photos and Videos In this chapter A picture may be worth a thousand words, but what happens when you Supported file types have lots of pictures—or videos—that Viewing media you are trying to keep organized? Or maybe just a few that are so Organizing photos and videos meaningful that you want to have...
  • Page 195: Supported File Types

    On a Windows computer, when you copy a photo in a popular format to your handheld remains in its original using the Media desktop application from within Palm handheld in its original format. If you copy a photo in a different format, it is saved on your format.
  • Page 196: Viewing Media

    CHAPTER 9 Viewing Photos and Videos Viewing media You can view photos and videos in the following ways: Thumbnail View miniature preview versions of your photos and videos. List View names and dates of photos and videos on your handheld or an expansion card. Slide show View all photos and videos in an album, automatically one after another.
  • Page 197 CHAPTER 9 Viewing Photos and Videos Can’t remember what album your photo or video is in? Select All. Quickly switch between thumbnails of photos on your handheld and photos on an expansion card by selecting the icons in the upper-right corner of the screen.
  • Page 198 CHAPTER 9 Viewing Photos and Videos Did You Know? When a photo is zoomed out, the size of the photo appears above the Rotate and Send icons. You can also select Done in the zoomed-out view to return to the Thumbnail or List View.
  • Page 199: Viewing A Photo Or Video In The List View

    CHAPTER 9 Viewing Photos and Videos Viewing a photo or video in the List View Tungsten™ E2 Handheld Go to Favorites and select Photos & Videos Select the pick list in the upper-right corner and select the location on your handheld or an expansion card of the photo or video you want to view.
  • Page 200 CHAPTER 9 Viewing Photos and Videos If a photo is larger than your handheld’s screen— either because of its original size or because you have zoomed in—tap and drag with the stylus to view different parts of the photo. Tungsten™ E2 Handheld To see a full-screen view of the photo or to play a video, select the item from the list.
  • Page 201: Viewing A Slide Show

    CHAPTER 9 Viewing Photos and Videos Viewing a slide show You can set how long a By default, both photos and videos in an album are displayed during a slide show. To view photos only, select Preferences from the Options menu, and then uncheck the Show videos in Slide Show photo is displayed in slide box.
  • Page 202: Rotating A Photo

    If you receive a message that the photo is too large to rotate on your handheld, synchronize, and then open and rotate the photo in Palm Desktop software. Synchronize again to send the rotated photo back to your handheld (Windows only). Tungsten™ E2 Handheld Go to Favorites and select Photos &...
  • Page 203: Viewing And Editing Photo Or Video Details

    CHAPTER 9 Viewing Photos and Videos Viewing and editing photo or video details You can also view details for an entire album— including last date changed, number of items in the album, and size—by opening the Album menu and selecting Album Details. Select the scroll arrows at the bottom of the Media Details screen to view...
  • Page 204: Organizing Photos And Videos

    CHAPTER 9 Viewing Photos and Videos Organizing photos and videos If a photo is stored on You can organize your photos and videos in the following ways: your handheld, you can add it only to an album • Create albums and place your photos and videos in those albums. located on the handheld.
  • Page 205 CHAPTER 9 Viewing Photos and Videos Drag the stylus across multiple photos and/or videos to add or remove them all at once. Did You Know? If you remove a photo or video from an album, it is moved to the Unfiled category.
  • Page 206: Moving A Photo Or Video Within And Between Albums

    CHAPTER 9 Viewing Photos and Videos Moving a photo or video within and between albums Move photos within albums to easily put the slide show of your child’s birthday party in the sequence you want. Tungsten™ E2 Handheld Go to Favorites and select Photos & Videos Move a photo or video within an album: a.
  • Page 207 CHAPTER 9 Viewing Photos and Videos Tungsten™ E2 Handheld Move a photo or video between albums: a. Select the pick list in the upper- right corner and select the album containing the photo or video you want to move. b. Open the menus. c.
  • Page 208: Sorting Photos And Videos

    CHAPTER 9 Viewing Photos and Videos Sorting photos and videos You must be in an album to sort manually. If All is selected from the pick list, sorting does not work. Tungsten™ E2 Handheld Go to Favorites and select Photos & Videos Sort photos and videos: a.
  • Page 209 CHAPTER 9 Viewing Photos and Videos Personalizing a photo Did You Know? You can create Use the drawing tool to add a personal touch to a photo. multicolored art: Select a color and draw on a photo, and then select a different color and draw some more.
  • Page 210 CHAPTER 9 Viewing Photos and Videos Tungsten™ E2 Handheld Select one of the following to save or reject changes: Replace Original Saves the photo with drawing in place of the original photo with no drawing; the original photo is lost. Save as New Picture Saves both the photo with drawing and the original photo with no drawing.
  • Page 211: Copying A Photo Or Video

    CHAPTER 9 Viewing Photos and Videos Copying a photo or video Copy an entire album by You can copy photos and videos from your handheld to an expansion card, and vice versa. opening the Album menu, selecting Album, and then selecting Copy Album to Card or Copy Album to Handheld.
  • Page 212: Deleting A Photo Or Video

    CHAPTER 9 Viewing Photos and Videos Deleting a photo or video Delete an entire album by opening the Album menu and selecting Album Details. Select the album you want, and then select Delete on the Album Details screen. You can also delete a photo or video from the Media Details screen by selecting Delete on that...
  • Page 213: Sharing Photos And Videos

    • Attach a photo or video to an email message. • Beam a photo or video to other Palm Powered You can also beam or • Copy a photo or video from your handheld to your desktop computer, or from computer to send an entire album by handheld, by synchronizing.
  • Page 214: Working With Palmoneā„¢Media On Your Computer

    • Creating slide shows of photos and videos • Sorting photos and videos • Organizing your photos and videos into albums To open Media on your computer, double-click the Palm Desktop icon on the Windows desktop, and then click Media on the launch bar. NOTE Tungsten™...
  • Page 215: Related Topics

    Tungsten™ E2 Handheld • Opening applications • Using menus • Beaming photos and videos to other Palm Powered devices • Sending photos and videos to other Bluetooth wireless devices using the Bluetooth technology on your handheld Sending photos and videos as attachments to email messages...
  • Page 216: Chapter 10: Listening To Music

    CHAPTER 10 Listening to Music In this chapter Are you tired of listening to small talk during that long commute on the bus Transferring MP3 files to an or train? Do you need something expansion card smaller than a CD player when you’re Transferring music from a CD out for a walk or at the gym? to your handheld...
  • Page 217: Transferring Mp3 Files To An Expansion Card

    CHAPTER 10 [ ! ] Before You Begin (Windows only) Install ® RealPlayer on your computer. Insert the Tungsten™ E2 software installation CD and follow the onscreen instructions for installing extra software. You must install this software, even if you already have a version of RealPlayer installed on your computer.
  • Page 218 CHAPTER 10 Listening to Music Tungsten™ E2 Handheld Prepare RealPlayer on your computer: a. Open the RealPlayer application. b. Make sure palmOne Handheld (Card) is selected from the Current Burner/ Device drop-down list. Select palmOne Handheld (Card) Continued...
  • Page 219 CHAPTER 10 Listening to Music For tips on using RealPlayer on your computer, go to the Help menu in RealPlayer or visit www.real.com. You can also use a card reader accessory (sold separately) to transfer MP3 files from your computer to your expansion card.
  • Page 220 CHAPTER 10 Listening to Music Tungsten™ E2 Handheld Transfer the selected songs to your handheld: a. Be sure your handheld is on and that RealPlayer is open. If it is, a green Connected light appears in the lower-left corner of RealPlayer on your computer.
  • Page 221 CHAPTER 10 Listening to Music MAC ONLY You can also use a card reader accessory (sold separately) to transfer MP3 files from your computer to your expansion card. Create an “SD_Audio” folder on the card, and store your MP3 files in this folder.
  • Page 222: Transferring Music From A Cd To Your Handheld

    CHAPTER 10 Listening to Music Transferring music from a CD to your handheld If your songs are on a CD and you want to listen to them on your handheld, use RealPlayer on your computer to convert and transfer the files to your expansion card. NOTE to your computer.
  • Page 223 CHAPTER 10 Listening to Music If you want to select only a few songs, click Deselect All and then check the box next to the songs you want to select. If you want to download songs from the Real Music Store (U.S. only; additional fees may apply), you need to download and install a...
  • Page 224 CHAPTER 10 Listening to Music For tips on using RealPlayer on your computer, go to the Help menu in RealPlayer or visit www.real.com. Tungsten™ E2 Handheld Prepare your handheld: a. Go to Favorites and then select RealPlayer b. Connect your handheld to your computer using the USB sync cable. [ ! ] IMPORTANT Do not press the sync button on your cable.
  • Page 225 CHAPTER 10 Listening to Music On your handheld, tap Songs to view a list of the songs available for you to play. The songs you just transferred are at the bottom of the list. Tungsten™ E2 Handheld Transfer the selected songs to your handheld: a.
  • Page 226: Playing Music On Your Handheld

    CHAPTER 10 Listening to Music Playing music on your handheld If RealPlayer reaches the period of inactivity you NOTE set before you exit the in the application's response. application, the screen turns off and the music continues playing. To set the period of inactivity, open the Options menu and select Preferences.
  • Page 227: Managing Playlists

    CHAPTER 10 Listening to Music Managing playlists For tips on using You can create dozens of playlists with your favorite songs. RealPlayer, open the Options menu and select Creating a playlist Help. Tungsten™ E2 Handheld On your handheld, go to Favorites and then select RealPlayer Open the Edit Playlist screen: a.
  • Page 228 CHAPTER 10 Listening to Music To quickly select all the songs in the list, select Select All. To quickly deselect all the songs, select Select None. Tungsten™ E2 Handheld Add songs to the playlist: a. Select Add. b. Check the box next to the songs you want to include on the playlist.
  • Page 229: Playing Songs From A Playlist

    CHAPTER 10 Listening to Music Playing songs from a playlist Tungsten™ E2 Handheld On your handheld, go to Favorites and then select RealPlayer Select a song from a playlist: a. Tap Playlists. b. Select the playlist you want to play. c.
  • Page 230: Editing A Playlist

    CHAPTER 10 Listening to Music Editing a playlist Tungsten™ E2 Handheld On your handheld, go to Favorites and then select RealPlayer Open the playlist you want to edit: a. Tap Playlists. b. Select the playlist you want to edit. c. Select Edit. Continued...
  • Page 231 CHAPTER 10 Listening to Music Tungsten™ E2 Handheld Select Edit and do any of the following: Delete a song Select a song and tap Remove to delete the song from the playlist. Add a song Tap Add, check a song’s box, and then tap Done. Move a song Select a song and select the up or down arrow to move the song up or down one slot.
  • Page 232: Deleting A Playlist

    CHAPTER 10 Listening to Music Deleting a playlist Tungsten™ E2 Handheld On your handheld, go to Favorites and then select RealPlayer Open the playlist you want to delete: a. Tap Playlists. b. Select the playlist you want to delete. Delete the list: a.
  • Page 233: Viewing Song Info

    CHAPTER 10 Listening to Music Viewing song info Did You Know? You can also view song You can view details for the song that is currently playing. details by opening the Music menu and selecting Song Details. Tungsten™ E2 Handheld On your handheld, go to Favorites and then select RealPlayer Select a song to play and view: •...
  • Page 234: Working With Realplayer On Your Computer

    CHAPTER 10 Listening to Music Working with RealPlayer on your computer WINDOWS ONLY Use RealPlayer on your computer to play and manage your songs. Check out the online Help in RealPlayer to learn how to use RealPlayer on your computer. The online Help includes info about the following topics: •...
  • Page 235: Related Topics

    CHAPTER 10 Listening to Music Related topics Tips & Tricks Make your handheld Click the link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Expansion www.palmOne.com/ Cards mytunstene2. Support Installing If you’re having problems with Real Mobile Player or Synchronizing RealPlayer on your computer,...
  • Page 236: Chapter 11: Managing Your Tasks

    CHAPTER 11 Managing Your Tasks In this chapter Some of the most successful people in the world are also the busiest. When Creating a task asked how they manage to do it all, Organizing your tasks busy people usually say, “I make lists. ” The Tasks application on your Marking a task as complete handheld is the perfect place to make a...
  • Page 237: Creating A Task

    CHAPTER 11 Managing Your Tasks Creating a task If no task is currently selected, you can create a new task by writing Graffiti® 2 characters in the input area. Add a note to a task. Select the Note button, enter the note text, and then select Done.
  • Page 238: Setting An Alarm

    CHAPTER 11 [ ! ] Before You Begin Create a task and assign it a due date. A task must have a due date before you can set an alarm. You can customize the alarm sound for your tasks in the Tasks Preferences dialog box.
  • Page 239: Scheduling A Repeating Task-Standard Interval

    CHAPTER 11 Managing Your Tasks To select intervals such as the 2nd Tuesday of every month or the 3rd Thursday in November of every year, see Scheduling a repeating task—unusual interval. Scheduling a repeating task—standard interval Repeating tasks are a great way to add tasks that happen over and over again, like taking out the trash every Thursday night or making monthly mortgage or rent payments.
  • Page 240 CHAPTER 11 Managing Your Tasks Tungsten™ E2 Handheld Set the repeat interval: a. Select the task description, and then select Details. b. Select the Repeat pick list and select how often the task repeats: Daily until, Every week, Every other week, Every month, or Every year.
  • Page 241: Scheduling A Repeating Task-Unusual Interval

    CHAPTER 11 Managing Your Tasks Scheduling a repeating task—unusual interval For tasks that don’t fit neatly into the preset repeat intervals, you can set up your own repeat intervals. For example, enter tasks for paying a quarterly insurance bill or a credit card bill that is due every 28 days, or changing your smoke detector battery every six months.
  • Page 242 CHAPTER 11 Managing Your Tasks To schedule an annual task, such as decorating for a holiday on the first Sunday of a particular month, select Month as the repeat unit, enter 12 on the Every line, and then select Day as the Repeat By setting.
  • Page 243: Organizing Your Tasks

    CHAPTER 11 Managing Your Tasks Organizing your tasks Did You Know? Overdue tasks have an Sometimes you want to look at all the things you need to do, while at other times you want to see exclamation point (!) next only certain types of tasks.
  • Page 244: Marking A Task As Complete

    Options menu and select Preferences. NOTE differently. Palm Desktop software checks off all overdue instances of the task, and Microsoft Outlook checks off only the oldest instance of the task. Tungsten™ E2 Handheld Press the Tasks button.
  • Page 245: Deleting Tasks

    CHAPTER 11 Managing Your Tasks Deleting tasks You can also delete a If a task is canceled, you can delete it from your Tasks list. When you delete a repeating task, you specific task by selecting delete all instances of the task. You can also delete all your completed tasks. the task, selecting Details, and then selecting Delete.
  • Page 246: Deleting All Your Completed Tasks

    CHAPTER 11 Managing Your Tasks Deleting all your completed tasks Many people find it useful to refer to old tasks for tax purposes. If you save an archive copy of your deleted tasks, you can refer to them later by importing them.
  • Page 247: Customizing Your Tasks List

    CHAPTER 11 Managing Your Tasks Customizing your Tasks list Did You Know? Calendar’s Agenda View Control which tasks show up in the Tasks list and how they are sorted. These settings also affect also displays your tasks. tasks in Calendar’s Agenda View. You can also choose the alarm sound for your tasks. Tungsten™...
  • Page 248 CHAPTER 11 Managing Your Tasks Tungsten™ E2 Handheld Change any of the following settings, and then select OK: Sort by Select the order in which the tasks appear in the Tasks list. Show Completed Tasks Display your finished tasks in the Tasks list. If you turn off this setting, your finished tasks disappear from the list when you check them off, but they stay in your handheld’s memory until you purge them.
  • Page 249: Working With Tasks On Your Computer

    Use Tasks on your computer to view and manage your tasks. Check out the online Help in synchronize with Palm Desktop software to learn how to use Tasks on your computer. The online Help includes info Microsoft Outlook, check about the following topics:...
  • Page 250: Related Topics

    • Sending tasks to other Bluetooth devices by using Bluetooth wireless technology on your handheld • Synchronizing with Palm Desktop software and Outlook Keeping tasks private by turning on security options Organizing tasks by type Answers to frequently asked questions about Tasks...
  • Page 251: Chapter 12: Writing Memos

    CHAPTER 12 Writing Memos In this chapter Your handheld contains applications for storing the most common types of Creating a memo information: contact names and Viewing and editing a memo numbers, appointments, and so on. Memos is the tool to use for capturing Moving memos in your memos list information that is meaningful to you...
  • Page 252: Creating A Memo

    CHAPTER 12 Writing Memos Creating a memo In the Memos list, you can also just start writing to create a new memo. The first letter is automatically capitalized. Use Phone Lookup to quickly add a name and phone number to a memo.
  • Page 253: Viewing And Editing A Memo

    CHAPTER 12 Writing Memos Viewing and editing a memo The Memos list shows the first line of each memo, so make sure that first line is something you will recognize. Did You Know? You can connect your handheld to a portable keyboard and type your memos on the go without carrying around a heavy...
  • Page 254: Moving Memos In Your Memos List

    Writing Memos Moving memos in your memos list Did You Know? ® If you use Palm Desktop You can move memos up or down in your memos list. For example, you might want to keep all software for memos on a certain topic grouped together.
  • Page 255: Deleting A Memo

    CHAPTER 12 Writing Memos Deleting a memo Need to retrieve that holiday recipe you stored? If you save an archive copy of your deleted memos, you can refer to them later by importing them. Tungsten™ E2 Handheld Go to Applications and select Memos Open the Delete Memo dialog box: a.
  • Page 256: Working With Memos On Your Computer

    To open Memos on your computer, double-click the Palm Desktop icon on the Windows desktop, and then click Memos on the launch bar. MAC ONLY To open Memos on your computer, launch Palm Desktop software from the Palm folder, and then select Memos. Tungsten™ E2 Handheld ®...
  • Page 257: Related Topics

    • Beaming memos to other Palm Powered • Sending memos to other Bluetooth technology on your handheld • Synchronizing with Palm Desktop software and Outlook ® Sending memos as attachments to email messages Sending memos as part of a text message Answers to frequently asked questions about Memos ™...
  • Page 258: Chapter 13: Writing Notes In Note Pad

    CHAPTER 13 Writing Notes in Note Pad In this chapter Need to jot down a phone number or a reminder to yourself? Avoid fumbling Creating a note for scraps of paper, and write Viewing and editing a note important reminders in Note Pad. You can use Note Pad to do everything you Deleting a note might do with a piece of paper and a...
  • Page 259: Creating A Note

    CHAPTER 13 [ ! ] Before You Begin Make sure full-screen writing is turned off. You cannot create or edit notes in Note Pad when full-screen writing is on. Select the pen selector to change the pen width or to select the eraser. To clear the screen completely, select the note (anywhere but the...
  • Page 260: Choosing The Pen And Paper (Background) Colors

    CHAPTER 13 Writing Notes in Note Pad Choosing the pen and paper (background) colors Tungsten™ E2 Handheld Press the Note Pad button. Open the Select Colors dialog box: a. Select Done to display the Note Pad list. b. Open the menus. c.
  • Page 261: Setting An Alarm

    CHAPTER 13 Writing Notes in Note Pad Setting an alarm Change the alarm sound To use a note as a reminder, set an alarm for that note. by opening the Options menu, selecting Preferences, and then selecting a sound from the Alarm Sound pick list.
  • Page 262 CHAPTER 13 Writing Notes in Note Pad You can also open the Set Alarm dialog box by selecting a note and tapping the right edge of the screen next to the note title. Tungsten™ E2 Handheld Set the alarm: a. Open the menus. b.
  • Page 263: Viewing And Editing A Note

    CHAPTER 13 Writing Notes in Note Pad Viewing and editing a note Sort the Note Pad list alphabetically, by date, or manually. Open the Options menu, select Preferences, and then select the Sort by pick list. If you sort manually, you can rearrange the list by dragging notes to another position in the...
  • Page 264: Deleting A Note

    CHAPTER 13 Writing Notes in Note Pad Deleting a note You can also delete a note by opening the Record menu and selecting Delete Note. Want to get rid of those deletion confirmation messages? Open the Options menu, select Preferences, and then uncheck the Confirm note delete box.
  • Page 265: Working With Note Pad On Your Computer

    • Sorting notes • Sharing notes WINDOWS ONLY To open Note Pad on your computer, double-click the Palm Desktop icon on the Windows desktop, and then click Note Pad on the launch bar. MAC ONLY To open Note Pad on your computer, double-click the Note Pad icon in the Palm folder.
  • Page 266: Related Topics

    Categories Common Questions Tungsten™ E2 Handheld • Opening applications • Using menus • Beaming notes to other Palm Powered ® • Sending notes to other Bluetooth devices by using Bluetooth wireless technology on your handheld ® Sending notes as attachments to email messages...
  • Page 267: Chapter 14: Making Bluetooth Wireless Connections

    CHAPTER 14 Making Bluetooth Wireless Connections In this chapter Your handheld helps keep your world organized by storing contact What can I do with the built- information and documents, recording ® in Bluetooth wireless technology? appointments, and so on. Now your handheld can actually connect you to Entering basic Bluetooth settings...
  • Page 268: What Can I Do With The Built-In Bluetooth

    CHAPTER 14 Key Term ® Bluetooth Technology that enables devices such as handhelds, mobile phones, and computers to connect wirelessly to each other. [ ! ] Before You Begin Any device you connect to must also be a Bluetooth device with Bluetooth features enabled.
  • Page 269: What Is Device Discovery

    CHAPTER 14 Making Bluetooth Wireless Connections What is device discovery? Discovery is the process in which your handheld searches for other Bluetooth devices within its range (approximately thirty feet). As each device is discovered, it shows up in your Discovery Results.
  • Page 270: Entering Basic Bluetooth Settings

    CHAPTER 14 Making Bluetooth Wireless Connections Entering basic Bluetooth settings Key Term Discoverable Setting that allows other devices to find and connect with your handheld using Bluetooth wireless technology. If your handheld is not discoverable, other devices cannot find it to make a connection.
  • Page 271: Setting Up A Bluetooth Phone Connection

    CHAPTER 14 [ ! ] Before You Begin If you have an IR phone, you must download the Phone Link application from the web. Go to http:// www.palmOne.com/us/ support/downloads/ phonelink.html to download the software. Key Term Trusted pair Two devices—for example, your handheld and your mobile phone—that can connect to each other...
  • Page 272 CHAPTER 14 Making Bluetooth Wireless Connections If you receive a message that your phone is not ready to accept a connection, check to make sure that your phone is prepared to make a Bluetooth connection. See the instructions included with your phone.
  • Page 273 CHAPTER 14 Making Bluetooth Wireless Connections Key Term Passkey Like a password, the passkey is a security measure. Connections can happen only between your handheld and a device that has the same passkey. For example, to connect to your mobile phone, you need to enter the same passkey on your handheld and on your...
  • Page 274 CHAPTER 14 Making Bluetooth Wireless Connections Key Term GPRS Acronym for General Packet Radio Service, a method of sending information wirelessly at high speeds. Select Yes in step 6 only if you have a GPRS account for your mobile phone. Tungsten™...
  • Page 275 CHAPTER 14 Making Bluetooth Wireless Connections Contact your ISP (for example, AOL or Earthlink) if you are not sure about one or more of the items to enter in step 8. Tungsten™ E2 Handheld If you selected Yes in step 7: a.
  • Page 276: Accessing Email And The Web With Bluetooth

    CHAPTER 14 Making Bluetooth Wireless Connections Accessing email and the web with Bluetooth After you set up a connection with a mobile phone, you can send and receive email or browse the web wirelessly using this connection. NOTE must also set up an email account on your handheld before you can send or receive email messages.
  • Page 277 CHAPTER 14 Making Bluetooth Wireless Connections Key Term Service Way of connecting to a mobile phone to send information wirelessly, for example, through a high-speed (GPRS) carrier or a dial-up account with an Internet service provider (ISP). When you enter a URL in the web browser or select Get and Send in the ®...
  • Page 278: Setting Up A Connection For Bluetooth Synchronization

    CHAPTER 14 Making Bluetooth Wireless Connections Setting up a connection for Bluetooth synchronization After the first time you set WINDOWS ONLY up a connection and wirelessly synchronize with a computer, you can synchronize with that computer at any time by choosing its device name from the Service pick list and tapping Connect.
  • Page 279 CHAPTER 14 Making Bluetooth Wireless Connections ® To open HotSync Manager on your computer in the onscreen instructions (see step 4 in this procedure), click the HotSync Manager icon on the taskbar in the lower- right corner of your computer screen. Remember that Bluetooth devices generally must be within 30 feet of each...
  • Page 280 CHAPTER 14 Making Bluetooth Wireless Connections MAC ONLY Tungsten™ E2 Handheld Go to Applications and select Prefs Open the Edit Connection screen: a. From the Communications Preferences list, select Connection. b. Select New. Set up the connection to your computer: a.
  • Page 281 CHAPTER 14 Making Bluetooth Wireless Connections Just as it is safer to use Cont’d. different personal identification numbers (PINs) for different bank accounts, your passkeys are more secure if you use a different passkey for each device with which you want to connect—one passkey for a connection to a phone, a different one for a connection to a...
  • Page 282 CHAPTER 14 Making Bluetooth Wireless Connections Tungsten™ E2 Handheld Synchronize your handheld with your computer: a. Go to Applications and select HotSync b. Make sure that Local is selected, and select the connection you created in step 3 from the pick list. c.
  • Page 283: Setting Up A Connection To A Bluetooth Network

    CHAPTER 14 [ ! ] Before You Begin You must get the passkey, username, and password for the LAN from the system administrator. Key Term LAN Acronym for local area network. LAN refers to a local network that connects computers located in your home or business.
  • Page 284 CHAPTER 14 Making Bluetooth Wireless Connections Tungsten™ E2 Handheld Create a trusted connection. a. Select Yes to add the LAN as a trusted device. b. Select Next. c. Enter the passkey number for the LAN and select OK. Enter the username and password for the LAN and select Next.
  • Page 285: Creating Trusted Devices

    CHAPTER 14 Making Bluetooth Wireless Connections Creating trusted devices Did You Know? When your handheld and After you have set up your phone and computer as trusted devices, you may want to set up other Bluetooth are on and the trusted devices, such as a friend’s handheld.
  • Page 286 CHAPTER 14 Making Bluetooth Wireless Connections You can delete a trusted device or view the details about a trusted device, such as the device address and your most recent connection. In Bluetooth Manager, select Setup Devices, and then select Trusted Devices. Select the appropriate device and select Details.
  • Page 287: Setting Advanced Bluetooth Features

    CHAPTER 14 Making Bluetooth Wireless Connections Setting advanced Bluetooth features If the remote device name These advanced settings are used in special circumstances. has changed, disabling and then enabling the device name cache forces Storing recently found device names your handheld to retrieve When you enable or disable the device name cache you control whether or not your handheld the new device name.
  • Page 288: Allowing Your Handheld To Wake Up When It Is Turned Off

    CHAPTER 14 Making Bluetooth Wireless Connections Allowing your handheld to wake up when it is turned off You can set your handheld to receive information through Bluetooth connections when your handheld is turned off. The radio remains on, but your device is not discoverable. For another Bluetooth device or application to wake up your handheld, it must know your device name.
  • Page 289: Related Topics

    CHAPTER 14 Making Bluetooth Wireless Connections Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving www.palmOne.com/ Around mytunstene2. Support Synchronizing If you’re having problems with your handheld’s Contacts...
  • Page 290: Chapter 15: Sending And Receiving Email Messages

    CHAPTER 15 Sending and Receiving Email Messages In this chapter You already know how efficient email is for staying in touch with personal Upgrading an existing email and business contacts. Now the account VersaMail About email accounts new level of convenience: email on the Creating an account go.
  • Page 291: Upgrading An Existing Email Account

    CHAPTER 15 Sending and Receiving Email Messages Upgrading an existing email account If you have already used the VersaMail application on a different handheld and have kept your old username, you can upgrade your existing email account for use on your new handheld. Tungsten™...
  • Page 292: About Email Accounts

    CHAPTER 15 [ ! ] Before You Begin Before you can set up an email account on your handheld, you must do the following: • Install the VersaMail® application from the installation CD onto your handheld. • If you don’t already have one, establish an account with an Internet service provider such as...
  • Page 293: Using A Corporate Email Account

    CHAPTER 15 Sending and Receiving Email Messages • The name of the outgoing mail (Simple Mail Transfer Protocol, or SMTP) server Key Term Firewall A system set up • Your account’s security feature (if it has one), such as Secure Sockets Layer (SSL), Authenticated to protect against Post Office Protocol (APOP), or Extended Simple Mail Transfer Protocol (ESMTP) unauthorized access into...
  • Page 294: Vpns

    CHAPTER 15 Sending and Receiving Email Messages Incoming and outgoing mail server settings Check with your company’s system administrator to obtain these settings. With a corporate email account, you may be able to access the following types of mail servers, among others: •...
  • Page 295: Creating An Account

    CHAPTER 15 Sending and Receiving Email Messages Creating an account The steps for creating an account are different depending on how you plan to send and receive email: Wireless only If you plan only to send and receive email wirelessly from your handheld, set up the account on your handheld by following the procedures presented later in this chapter.
  • Page 296: Setting Basic Account Options

    CHAPTER 15 Sending and Receiving Email Messages Setting basic account options Tungsten™ E2 Handheld Go to Favorites and select VersaMail Open the Account Setup screen: a. Open the menus. b. Select Accounts, and then select Account Setup. c. Select New. Continued...
  • Page 297 CHAPTER 15 Sending and Receiving Email Messages Key Term Protocol Settings your email provider uses to receive email messages. Most providers use the Post Office Protocol (POP); a few use the Internet Message Access Protocol (IMAP). If your email provider appears on the Mail Service pick list, you don’t need to select a protocol.
  • Page 298 CHAPTER 15 Sending and Receiving Email Messages Your username is usually the part of your email address appearing before the @ symbol, not your entire email address. Check with your ISP if you are not sure what username to enter. Did You Know? Your incoming mail server is also called your...
  • Page 299 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld Do one of the following: Finish setup Select Done to finish setup and go to the Inbox of the account you set up, where you can begin getting and sending email. Set additional mail options Select Next to set advanced mail options.
  • Page 300: Setting Advanced Mail Options

    CHAPTER 15 Sending and Receiving Email Messages Setting advanced mail options Did You Know? The POP protocol does not support retrieval of unread mail only from the server. If you have a POP email account, the VersaMail application downloads all messages from the server regardless of whether you have read them (for...
  • Page 301 CHAPTER 15 Sending and Receiving Email Messages Cont’d. Tungsten™ E2 Handheld Port Number The port number setting defaults to 110 for POP and to 143 for IMAP servers. You may need to change the port number if you choose to retrieve incoming mail over a secure connection (see the next item).
  • Page 302 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld Set outgoing mail options: a. Select any of the following: Display Name Enter the name you want to appear on your outgoing messages, such as “Joe Smith. ” Reply To Address Enter the email address that you want recipients to see and reply to on your email messages, only if this is different from the email address from which you are...
  • Page 303 CHAPTER 15 Sending and Receiving Email Messages Use a signature to add your name and phone number to all outgoing messages. Tungsten™ E2 Handheld Add a signature: a. Check the Attach Signature to messages box, and then enter the text of the signature. b.
  • Page 304: Testing Your New Account

    CHAPTER 15 Sending and Receiving Email Messages If you need to enter new authentication information, enter your username, tap the Password box, enter a password, and then select OK. Check with your email service provider for authentication username and password information.
  • Page 305: Managing Email Accounts

    CHAPTER 15 Sending and Receiving Email Messages Managing email accounts After you create an account, you can edit or delete it, or customize the account by adding ESMTP authentication, selecting a specific service to connect to your network, and more. Editing an email account Tungsten™...
  • Page 306: Deleting An Email Account

    CHAPTER 15 Sending and Receiving Email Messages Deleting an email account Synchronize your When you delete an account in the VersaMail application, the account is removed from your handheld with your handheld. The account still exists on the server. For example, deleting your Yahoo! account from computer to free up the the VersaMail application deletes the account only from your handheld.
  • Page 307: Selecting A Different Service For An Email Account

    CHAPTER 15 Sending and Receiving Email Messages Selecting a different service for an email account When you set up a phone connection on your handheld, you pair each connection with a network service. You also select one of these services to be the default for all network activity on your handheld, including sending and receiving email.
  • Page 308 CHAPTER 15 Sending and Receiving Email Messages If there is an existing service connection, it is disconnected and the new connection is initiated. The VersaMail application sends and checks for any new email using the new connection. Tungsten™ E2 Handheld Open the Account Details dialog box: a.
  • Page 309: Adding Esmtp To An Account

    CHAPTER 15 Sending and Receiving Email Messages Adding ESMTP to an account Some services require ESMTP authentication to validate your username and password on an SMTP server. If you aren’t sure if your ISP or web email provider supports ESMTP , check with your email provider.
  • Page 310 CHAPTER 15 Sending and Receiving Email Messages If you need to enter new authentication information, enter your username, tap the Password box, enter a password, and then select OK. Check with your email service provider for authentication username and password information.
  • Page 311: Getting And Reading Email

    CHAPTER 15 Sending and Receiving Email Messages Getting and reading email Did You Know? You can set up your You can choose to see only the subject of your email (which includes message size, sender, and handheld to subject), so that you can decide if you want to download the entire message. Or you can choose to automatically check for get the entire message for all of your incoming email.
  • Page 312: Getting Email Messages

    CHAPTER 15 Sending and Receiving Email Messages Getting email messages If you have set up the account to synchronize email on your handheld with email on your computer only, you must synchronize your handheld with your computer to download messages to your handheld.
  • Page 313 CHAPTER 15 Sending and Receiving Email Messages For IMAP accounts, you have the option of synchronizing IMAP folders from the Get Mail Options dialog box. With wireless IMAP folder synchronization, you can synchronize email messages between a folder in an email account on your handheld and a folder with the same name on your email...
  • Page 314: Auto Get Mail With Notification

    CHAPTER 15 Sending and Receiving Email Messages Auto get mail with notification Did You Know? If more than one You can set up the VersaMail application to automatically get new email messages and download them to your handheld with the auto get feature. scheduled auto get happens at the same time If auto get downloads any new messages, your handheld lets you know with a blinking light or a...
  • Page 315 CHAPTER 15 Sending and Receiving Email Messages You should perform a manual get mail after setting up a scheduled auto get. Then only new messages are retrieved during auto get. Or if you have configured an email account to synchronize messages on your handheld with messages on your computer, you can...
  • Page 316: Auto Get Notifications

    CHAPTER 15 Sending and Receiving Email Messages Auto get notifications The auto get mail feature provides three types of alerts when and after it gets messages: Status messages Depending on the connection type, a series of status messages may appear during the auto get connection and mail retrieval process.
  • Page 317: Setting Notification Options

    CHAPTER 15 Sending and Receiving Email Messages Setting notification options Did You Know? Any custom sound you You can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email install on your handheld arrives.
  • Page 318: Viewing And Using The Reminders Screen

    CHAPTER 15 Sending and Receiving Email Messages Viewing and using the Reminders screen The Reminders screen on your handheld shows info about new email messages. It also shows alerts from other applications, such as Calendar appointments. To view the Reminders screen, tap the blinking asterisk corner of any screen.
  • Page 319: Auto Get Mail Retries

    CHAPTER 15 Sending and Receiving Email Messages If auto get discovers new messages but then fails for any reason, the Reminders screen shows the account name and an error message. You can select the error message or open the VersaMail application for that account for more detailed information on the failed auto get.
  • Page 320: Resource Issues With Auto Get Mail

    CHAPTER 15 Sending and Receiving Email Messages Resource issues with auto get mail The auto get mail feature can cause the following resource constraints: Decreased battery life If you set the auto get interval for more often than once per hour, your handheld’s battery charge may drain more quickly, and you may need to recharge the battery more frequently.
  • Page 321: Reading Email Messages

    CHAPTER 15 Sending and Receiving Email Messages Reading email messages If you use the 5-way To read email, select the email message in the Inbox or the folder where the message is located. navigator to select and open a message, press Center after reading the message to close it and return to the folder where...
  • Page 322: Selecting Whether To Receive Messages As Html Or Plain Text

    CHAPTER 15 Sending and Receiving Email Messages Selecting whether to receive messages as HTML or plain text By default, the VersaMail application is set to receive mail in HTML format. This means that any email messages sent as HTML are displayed on your handheld with basic HTML formatting intact, including the following: •...
  • Page 323 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld Open VersaMail Preferences: a. Open the menus. b. Select Options, and then select Preferences. Select message format: a. Select the Receive Format pick list, and then select HTML or Plain Text. The default is HTML.
  • Page 324: Customizing The Font Of Messages You Are Reading

    CHAPTER 15 Sending and Receiving Email Messages Customizing the font of messages you are reading Did You Know? The font settings you You can change the font, size, or style of incoming messages to make them easier to read. choose apply to all incoming messages, not just the current one.
  • Page 325: Sending An Email Message

    CHAPTER 15 Sending and Receiving Email Messages Sending an email message If you set up the account to synchronize email on your handheld with email on your computer only, you must synchronize so that messages you compose on your handheld can be sent out through your computer’s email application.
  • Page 326 CHAPTER 15 Sending and Receiving Email Messages Subjects longer than one line are shown on a single line with an ellipsis symbol to the right of the subject line. Select the subject to see the full subject. Did You Know? You can open the Edit menu to access the editing features available...
  • Page 327: Entering An Address Directly In The To Field

    CHAPTER 15 Sending and Receiving Email Messages Entering an address directly in the To field You can’t see the whole list of addresses in a field if the list is longer than two lines. To see the whole list, tap the word To, cc, or bcc.
  • Page 328: Entering An Address Using Contacts

    CHAPTER 15 Sending and Receiving Email Messages Entering an address using Contacts Did You Know? Addresses longer than You can enter a recipient’s address by using the Lookup screen to select the address. The names one line are shown on a and addresses on the Lookup screen come from Contacts.
  • Page 329: Entering An Address Using Smart Addressing

    CHAPTER 15 Sending and Receiving Email Messages Entering an address using Smart Addressing Smart Addressing is Smart Addressing completes a recognized email address. Smart Addressing automatically fills in turned on by default. To fields when the recipient’s name and email address are in your Contacts list. turn off Smart Addressing, open the Options menu, select...
  • Page 330: Attaching A Personal Signature

    CHAPTER 15 Sending and Receiving Email Messages Attaching a personal signature You can attach a personal signature, with info like your company’s address and fax and telephone numbers, to the bottom of all messages you send. Tungsten™ E2 Handheld Open the VersaMail Preferences: a.
  • Page 331: Send Retry

    CHAPTER 15 Sending and Receiving Email Messages Send retry Did You Know? Send retry doesn’t work If a send attempt fails for any reason after you select Send (for example, your handheld is out of for VPN or SSL range, or the application cannot connect to the mail server), you can choose to have the connections, or for application move the message to the Outbox and keep trying to send the message every 30 minutes, a maximum of three times.
  • Page 332: Outbox Icons In The Versamail Application

    CHAPTER 15 Sending and Receiving Email Messages Outbox icons in the VersaMail application If you perform a soft reset The icons to the left of a message in the Outbox show the message’s status. or synchronize during send retry, the retry can edit, move, or delete a message in this state.
  • Page 333: Working With Email Folders

    CHAPTER 15 Sending and Receiving Email Messages Working with email folders By default, the VersaMail application displays the messages in a given account’s Inbox folder. You can easily view the messages in a different folder. You can also customize the appearance of the message list in your email folders, move messages between folders, and create and edit folders.
  • Page 334: Customizing The Appearance Of The Message List

    Font Tap the Font field. Select each pick list in the Select Font dialog box (Font, Size, Style) and select the option you want. Default is Palm 9 Plain. Read and unread message color Select the Read and Unread pick lists, and then select the color you want for each type of message.
  • Page 335 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld Select OK. If you selected one-line summary view in step 2, change the size of columns in the message list: a. Tap the column divider. b. Drag the column divider to change the width of the column.
  • Page 336: Moving Messages Between Folders

    CHAPTER 15 Sending and Receiving Email Messages Moving messages between folders You can use the 5-way to You can move one or more email messages between folders. move a single message. Select the message you want to move, press Right to open the Message menu, and then select Move To.
  • Page 337: Creating And Editing Mail Folders

    CHAPTER 15 Sending and Receiving Email Messages Creating and editing mail folders The VersaMail application has certain preset folders, such as Inbox, Outbox, Drafts, and Trash. You can create new folders so that you can store email messages by subject, person, or project. Tungsten™...
  • Page 338 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld Select any of the following: a. To create a new folder, select New, and then enter the new folder name. b. To rename a folder, select the folder name from the list on the screen, select Rename, and then enter the new folder name.
  • Page 339: Working With Email Messages

    CHAPTER 15 Sending and Receiving Email Messages Working with email messages Did You Know? You can forward email When you receive an email message, you can reply to it or forward it to someone else. You can messages from any also open web addresses (URLs) within messages.
  • Page 340: Replying To An Email Message

    CHAPTER 15 Sending and Receiving Email Messages Replying to an email message Did You Know? Replies are always sent as You can reply to an email message as you are reading it, or you can start the reply when you are viewing messages in the message list.
  • Page 341: Deleting A Message

    CHAPTER 15 Sending and Receiving Email Messages Working with URLs Did You Know? Email addresses appear You can tap a URL in a received message to view the web page or file associated with the URL. Tapping the URL opens your handheld’s web browser to view the page or file. in the form “username@ mailservice.com”...
  • Page 342: Deleting Old Messages

    CHAPTER 15 Sending and Receiving Email Messages To delete messages on the server when you empty the trash on your handheld, select the Delete Msgs on Server setting in the VersaMail Preferences. Many email providers have size restrictions for mail storage.
  • Page 343 CHAPTER 15 Sending and Receiving Email Messages Messages you delete from a folder move to the Trash folder and remain there until you empty the trash. Tungsten™ E2 Handheld Choose settings for deleting old messages: a. Select the Folder pick list, and then select the folder that contains the messages you want to delete.
  • Page 344: Emptying The Trash

    CHAPTER 15 Sending and Receiving Email Messages Emptying the trash You can set a preference When you delete a message, it moves to the Trash folder. Deleted email accumulates in the Trash to automatically empty folder and takes up space on your handheld. To increase memory, you should empty the trash regularly.
  • Page 345: Setting The Trash To Be Emptied Automatically

    CHAPTER 15 Sending and Receiving Email Messages Setting the trash to be emptied automatically Did You Know? By default, Auto-Empty Mail from Trash is selected, and the time interval is set at Older Than 1 Week. Tungsten™ E2 Handheld Open the VersaMail Preferences: a.
  • Page 346: Marking Messages As Read Or Unread

    CHAPTER 15 Sending and Receiving Email Messages Marking messages as read or unread Did You Know? In one-line view, read When you select a message to read it, it is automatically marked as read. You can also manually messages appear in plain mark messages as read or unread.
  • Page 347 CHAPTER 15 Sending and Receiving Email Messages Selecting Both and then OK also processes any other pending actions on the server, such as deleting messages not yet deleted. Tungsten™ E2 Handheld For IMAP accounts only, select one of the following: To mark the messages as read or unread on your handheld only Select Handheld.
  • Page 348: Working With Attachments

    CHAPTER 15 Sending and Receiving Email Messages Working with attachments You can also save You can easily download, view, and send attachments with email messages. downloaded files to an expansion card. Downloading an attachment to your handheld Email may contain attached files, such as Microsoft Word or text files, that you want to view or The maximum message install on your handheld.
  • Page 349: Working With A Downloaded Attachment

    CHAPTER 15 Sending and Receiving Email Messages PRC (PRC) This is a Palm OS® application that you can install and run on your handheld. Because downloading PDB (PDB) This is a file that works with specific Palm OS applications. large messages can...
  • Page 350 CHAPTER 15 Sending and Receiving Email Messages Did You Know? You can save any type of attached file, regardless of file type. After viewing an attachment, you can save it to an expansion card. Tungsten™ E2 Handheld Tap the red paper clip icon in the upper-right corner.
  • Page 351 Cont’d. Tungsten™ E2 Handheld Palm OS application or database file (PRC or PDB) Select the name of the attachment you want, and then select Install. The file is installed automatically. Compressed Zip file Select the name of the attachment you want, and then select Unzip.
  • Page 352: Downloading Large Attachments

    CHAPTER 15 Sending and Receiving Email Messages Downloading large attachments When you see both a red Downloading and viewing a message with a single attachment that exceeds your maximum paper clip icon and the message size, or a message with multiple attachments whose total size exceeds your maximum More button in the message size, requires some extra steps.
  • Page 353: Attaching Files

    CHAPTER 15 Sending and Receiving Email Messages If you open a message from the Drafts folder, you must first select Edit before you can add an attachment. Attaching files You can attach files on your handheld to email messages you send. For example, you can attach photos or videos;...
  • Page 354 CHAPTER 15 Sending and Receiving Email Messages Did You Know? You can attach any file type from an expansion card. Did You Know? If you select Files on Card, the VersaMail application displays all file types on the card. You can select a particular file type, or select All Files to view all files on the card.
  • Page 355: Attaching Photos And Videos

    CHAPTER 15 Sending and Receiving Email Messages Attaching photos and videos To attach a photo or video from an expansion card, select the card name from the Album pick list. To select adjacent items, drag the stylus across each item. Tungsten™...
  • Page 356: Synchronizing Email On Your Handheld With Email On Your Computer

    On a Windows computer, the VersaMail conduit is installed from your handheld for a automatically when you install Palm given account, leave the To synchronize email for a given account, do the following:...
  • Page 357: Setting Up An Account On Your Handheld

    CHAPTER 15 Sending and Receiving Email Messages Setting up an account on your handheld If you plan both to send and receive email wirelessly from your handheld and to synchronize email on your handheld with email on your computer, you must set up the email account on your handheld.
  • Page 358 CHAPTER 15 Sending and Receiving Email Messages Did You Know? An active account is an account you’ve set up for synchronization. Check the box Enable Informational Logging if you want the HotSync® log to record information, such as errors encountered, about the conduit during synchronization.
  • Page 359: Setting Synchronization Options For Your Email Account

    CHAPTER 15 Sending and Receiving Email Messages Setting synchronization options for your email account Read the Setup Notes box NOTE for helpful setup handheld with your computer, many of the synchronization options are already filled in. information or error messages. You can set advanced synchronization options such as how many days’...
  • Page 360 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld Select synchronization options: a. Check the box to include this account when you synchronize. [ ! ] IMPORTANT You must check this box; otherwise, the account cannot be synchronized. b. Select your mail client synchronization options. Click Save on the toolbar to save the settings for this account.
  • Page 361: Setting Mail Client Synchronization Options

    CHAPTER 15 Sending and Receiving Email Messages Setting mail client synchronization options If you select Direct IMAP Select the mail client to use for synchronization based on the type of account, mail client, or for Lotus Notes connection you use. Use the following criteria to determine which client to select. synchronization, you NOTE must be connected to the...
  • Page 362 CHAPTER 15 Sending and Receiving Email Messages If you want to synchronize to a local mail file instead of a server mail file, check the Synchronize to local (replicated) mail file box. You must do all of the following to synchronize to a local mail file: The conduit does not support SSL for accounts •...
  • Page 363: Setting Microsoft Outlook As Your Default Email Program

    CHAPTER 15 Sending and Receiving Email Messages Setting Microsoft Outlook as your default email program Make sure your To synchronize Microsoft Outlook 97/98/2000/XP with a VersaMail email account, you must set username and password Microsoft Outlook as the default email handler. You must check your username and password. are set up correctly within Outlook.
  • Page 364: Setting Advanced Email Synchronization Options

    CHAPTER 15 Sending and Receiving Email Messages Setting advanced email synchronization options For each email account you set up on your handheld, you can set options for synchronizing email on your handheld with email on your computer. You can also synchronize email folders on your handheld with folders on your computer.
  • Page 365 CHAPTER 15 Sending and Receiving Email Messages Cont’d. Tungsten™ E2 Handheld c. Enter the synchronization options you want: Maximum message size (KB) Enter the maximum message size that can be synchronized from your computer to your handheld—from 1 to 5000KB (5MB). The smaller the maximum size, the faster the synchronization, but any messages over that size are cut.
  • Page 366 CHAPTER 15 Sending and Receiving Email Messages Did You Know? You can synchronize your Cont’d. Outbox, Sent, Trash, and any other folders you create. Tungsten™ E2 Handheld Days To Synchronize Mail Set how many days’ worth of email should be synchronized.
  • Page 367 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld [ & ] OPTIONAL You can synchronize email folders. This means that any changes you make to a folder on your handheld—for example, creating a new folder or moving messages between folders—are automatically updated in the mail client on your computer, and vice versa.
  • Page 368: Account Information Screens

    CHAPTER 15 Sending and Receiving Email Messages Account information screens Two screens in the VersaMail conduit provide summary information on your accounts: Account Overview The Account Overview screen indicates whether the account is active; whether the account has been synchronized and, if so, the last synchronization date; the mail client for this account;...
  • Page 369: Versamail Conduit Shortcuts

    CHAPTER 15 Sending and Receiving Email Messages To view the Handheld Settings Overview screen, under the selected account name, click Handheld Settings. VersaMail conduit shortcuts You can use the icons on the toolbar to perform certain tasks quickly, such as saving account configuration settings.
  • Page 370: Excluding One Or More Accounts During Synchronization

    CHAPTER 15 Sending and Receiving Email Messages Excluding one or more accounts during synchronization Select Set Selection As By default, HotSync Default to apply the time you synchronize. You can choose to exclude a specific account from synchronization, or to options you selected each exclude all email accounts.
  • Page 371: Using Ssl With The Conduit

    CHAPTER 15 Sending and Receiving Email Messages Using SSL with the conduit When you set up an email account, you can choose to use a secure connection (Secure Sockets Layer, or SSL) for sending and receiving email messages. The VersaMail conduit supports SSL when synchronizing with an email account only if that account uses Outlook, Outlook Express, or Eudora.
  • Page 372: Setting Preferences For Getting, Sending, And Deleting Email

    CHAPTER 15 Sending and Receiving Email Messages Setting preferences for getting, sending, and deleting email Because mailboxes on the server usually have size restrictions, it is a good idea to delete messages on the server regularly. Tungsten™ E2 Handheld Open the VersaMail Preferences: a.
  • Page 373 CHAPTER 15 Sending and Receiving Email Messages Cont’d. Tungsten™ E2 Handheld Download Attachments Causes files attached to email to be automatically downloaded to your handheld. Attachments that exceed the maximum message size cannot be downloaded. Receive Format Lets you retrieve messages in HTML or plain text format. If you choose HTML, any messages sent to you in HTML format are displayed with basic HTML formatting intact.
  • Page 374: Adding Or Updating A Contact Directly From A Message

    CHAPTER 15 Sending and Receiving Email Messages Adding or updating a contact directly from a message You can also update an You can add an email address in Contacts directly from the body of a received email message. existing Contacts record with a new email address, or create a second Contacts record for a...
  • Page 375: Creating And Using Filters

    CHAPTER 15 Sending and Receiving Email Messages Creating and using filters Create a filter, for Filters provide efficient ways to manage email retrieval and storage. When you select Get Mail or Get & Send, filters determine which email messages are downloaded to your handheld and in example, so that which folder the downloaded messages are stored.
  • Page 376 CHAPTER 15 Sending and Receiving Email Messages Did You Know? Filters you create on your handheld also apply when you synchronize email on your handheld with email on your computer. Tungsten™ E2 Handheld Enter the filter information: a. Enter a short description of the filter in the Name field.
  • Page 377: Turning Filters On And Off

    CHAPTER 15 Sending and Receiving Email Messages Turning filters on and off Filters that are turned on A filter that is turned on applies to all subsequent downloads of email until you deselect it. More execute in the order in than one filter can be in effect at once.
  • Page 378 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld Turn filters on or off: a. Select the pick list in the upper-left corner and select one of the following: Connected Applies a filter to messages downloaded to your handheld over a network connection.
  • Page 379: Editing Or Deleting A Filter

    CHAPTER 15 Sending and Receiving Email Messages Editing or deleting a filter Edit a filter to change either its name or any of its criteria. Tungsten™ E2 Handheld Select the folder to edit or delete: a. In the Inbox or on another folder screen, open the menus. b.
  • Page 380: Managing Settings For Incoming And Outgoing Mail

    CHAPTER 15 Sending and Receiving Email Messages Managing settings for incoming and outgoing mail You can configure advanced mail settings such as server information, incoming and outgoing mail server options, and more, for each email account. Tungsten™ E2 Handheld Select the account whose settings you want to manage: a.
  • Page 381 CHAPTER 15 Sending and Receiving Email Messages Your username is typically the first part of your email address, which appears before the @ symbol. Did You Know? The VersaMail application provides strong 128-bit AES encryption for your password. Select a service for this account only if you want it to be different from the default service you use to...
  • Page 382 CHAPTER 15 Sending and Receiving Email Messages Tungsten™ E2 Handheld Manage address and server settings: a. On the Mail Servers screen, select Details. b. Select the Options pick list, and then select Address/Servers. c. Do any of the following: Email Address Enter the email address of the account you are accessing, such as examplename@yahoo.com.
  • Page 383 CHAPTER 15 Sending and Receiving Email Messages Did You Know? The POP protocol does not support retrieval of unread mail only from the server. If you have a POP email account, the VersaMail application downloads all messages from the server regardless of whether you have read them (for example, on your desktop...
  • Page 384 CHAPTER 15 Sending and Receiving Email Messages Advanced incoming mail options are different depending on the connection type you selected and the server protocol: POP or IMAP . The Deleted Mail and Sent Mail fields are case sensitive, and the folder name should be spelled exactly as it appears on the server.
  • Page 385 CHAPTER 15 Sending and Receiving Email Messages If you are using the Cont’d. VersaMail conduit and have an IMAP account, you must configure the outgoing mail settings to send mail. Tungsten™ E2 Handheld Deleted Mail (IMAP only) Stores deleted email in the folder you specify on the server.
  • Page 386 CHAPTER 15 Sending and Receiving Email Messages Cont’d. Tungsten™ E2 Handheld c. Do any of the following: Display Name Enter the name you want to appear on your outgoing messages, such as “Joe Smith. ” Reply To Address Enter the email address that you want recipients to see and reply to on your email messages, only if it is different from the email address from which you are sending the message.
  • Page 387 CHAPTER 15 Sending and Receiving Email Messages If you need to enter new authentication information, enter your username, tap the Password box, enter a password, and then select OK. Check with your email service provider for authentication username and password information.
  • Page 388 CHAPTER 15 Sending and Receiving Email Messages Cont’d. Tungsten™ E2 Handheld My server requires authentication (ESMTP) Check this box if the outgoing server (SMTP) requires ESMTP authentication. Check with your system administrator before selecting this option. If you select this option, username and password fields appear.
  • Page 389: Adding Apop To An Account

    CHAPTER 15 Sending and Receiving Email Messages Adding APOP to an account If you aren’t sure if your To encrypt your username and password when they travel over the network, some services ISP or web email provider require APOP to work properly, while others do not work properly if APOP is used. APOP works supports APOP , check only with accounts that use the POP protocol.
  • Page 390: Setting Advanced Account Preferences

    CHAPTER 15 Sending and Receiving Email Messages Setting advanced account preferences Any advanced preferences you set are account-specific; they apply only to the account you are currently viewing. Tungsten™ E2 Handheld Open the Advanced Preferences screen: a. In the Inbox or on another folder screen, open the menus. b.
  • Page 391 CHAPTER 15 Sending and Receiving Email Messages The default Timeout Cont’d. setting is 45 seconds. It can be any number greater than 0 seconds; however, if you set the number too low, your connection attempt may time out before you make a connection with the email service provider.
  • Page 392: Changing Email Header Details

    CHAPTER 15 Sending and Receiving Email Messages Changing email header details When viewing a message in any folder, you can change the view of the message header. The email header options are as follows: • Short header: Shows sender’s name or address (From field) and subject line (Subj field). •...
  • Page 393: Backing Up Mail Databases

    CHAPTER 15 Sending and Receiving Email Messages You can also switch between a short header and a full header for a message you are composing. Short header shows the To and Subject fields only; full header shows the To, cc, bcc, and Subject fields.
  • Page 394 CHAPTER 15 Sending and Receiving Email Messages By default, your handheld is set to back up mail databases. In most cases your email is on your server, so you do not need to back up your email database from your handheld. Uncheck the Backup ALL Databases box to make synchronizing go faster.
  • Page 395: Synchronizing Imap Mail Folders Wirelessly

    CHAPTER 15 Sending and Receiving Email Messages Synchronizing IMAP mail folders wirelessly Did You Know? You can synchronize If you create an IMAP folder in an account on your handheld that matches a folder on the mail server, you can wirelessly synchronize email messages that you either move into or out of the folders whose names are IMAP folder or delete in the folder.
  • Page 396: Turning Imap Folder Synchronization On Or Off

    CHAPTER 15 Sending and Receiving Email Messages Turning IMAP folder synchronization on or off Did You Know? After you select the folders to synchronize, a connection is made to your email service provider to update the server with changes from your handheld, and to have your handheld updated with changes...
  • Page 397: Working With Root Folders

    CHAPTER 15 Sending and Receiving Email Messages Working with root folders For IMAP accounts, if you want to synchronize email messages on your handheld with messages on the mail server folder, you need to enter the root folder for the account on your handheld. Depending on your email provider, the root folder could be a single folder, or it could be a subfolder of the Inbox.
  • Page 398: Related Topics

    CHAPTER 15 Sending and Receiving Email Messages Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving www.palmOne.com/ Around mytungstene2. Entering Info Moving Info Support If you’re having problems...
  • Page 399: Chapter 16: Sending And Receiving Text Messages

    CHAPTER 16 Sending and Receiving Text Messages In this chapter If you need to get a short message to a friend or co-worker fast, send a text Creating and sending a text message from your handheld by message means of your mobile phone (GSM Receiving and viewing a text phone with IR or Bluetooth message...
  • Page 400: Creating And Sending A Text Message

    CHAPTER 16 [ ! ] Before You Begin Before you can send and receive text messages: • You must install SMS on your computer and handheld from the Tungsten™ E2 software installation CD. Insert the CD and follow the onscreen instructions for installing extra software.
  • Page 401 CHAPTER 16 Sending and Receiving Text Messages If you are concerned about the length of your messages, you can have a warning appear when multipart messages exceed the specified number of parts. Open the Options menu and select Preferences. Select Details and then select the number of parts from the Warn over pick list.
  • Page 402 CHAPTER 16 Sending and Receiving Text Messages Tungsten™ E2 Handheld Send your message: Select Send Sends the current message now. Selecting Send does not send any of the other messages in your Outbox. Select Outbox Sends your message to the Outbox to be sent later. Done...
  • Page 403: Receiving And Viewing A Text Message

    CHAPTER 16 Sending and Receiving Text Messages Receiving and viewing a text message If you want to check your messages but you don’t want to send the messages stored in your Outbox, open the Messages menu and select Check. You can also send all the messages in your Outbox by opening the Messages menu and selecting Send.
  • Page 404 CHAPTER 16 Sending and Receiving Text Messages Did You Know? You can change how your messages are listed. You can sort the messages in order of one of the following: Alphabetic, Date, Phone Number, and Status. You can also choose to display the date the message was received.
  • Page 405: Editing A Draft Text Message

    CHAPTER 16 Sending and Receiving Text Messages Editing a draft text message Did You Know? You can store your message in your Draft folder and work on it later by opening the Message menu and selecting Draft. Tungsten™ E2 Handheld Go to Applications and select SMS Edit the message: a.
  • Page 406: Setting Advanced Messaging Features

    CHAPTER 16 Sending and Receiving Text Messages Setting advanced messaging features Tungsten™ E2 Handheld Go to Applications and select SMS Go to the Preferences menu: a. Open the menus. b. Select Options, and then select Preferences. elect [ & ] OPTIONAL Set the following parameters: Confirm Deleted Message Indicates whether a confirmation message appears each time you delete a message or you select the Empty Trash option from the...
  • Page 407 CHAPTER 16 Sending and Receiving Text Messages Did You Know? Outgoing SMS message settings may depend on the service offered by your SMS carrier. Tungsten™ E2 Handheld [ & ] OPTIONAL Select Details and set the following parameters: Leave Messages on Phone Indicates whether messages are deleted from your phone after you download them to your handheld.
  • Page 408: Related Topics

    CHAPTER 16 Sending and Receiving Text Messages Related Topics Tips & Tricks Make your handheld uniquely yours. For great Click the link below to learn about these related topics: tips, software, accessories, and more, visit Moving www.palmOne.com/ Around mytunstene2. Categories Support Privacy If you’re having problems...
  • Page 409: Chapter 17: Browsing The Web

    CHAPTER 17 Browsing the Web In this chapter You use the web for so many things: checking email, finding driving Accessing a web page directions, getting news, buying gifts. Quickly jumping to a page Now you can take the web with you almost anywhere you go.
  • Page 410: Accessing A Web Page

    CHAPTER 17 [ ! ] Before You Begin To browse the web, you must set up a connection to the Internet from your handheld. If you are accessing a VPN network, you need to install VPN software and set up VPN access. You can turn on VPN from the web browser by opening the Options menu and...
  • Page 411: Accessing A Web Page Using The Address Field

    CHAPTER 17 Browsing the Web Accessing a web page using the address field You can also hide the address field to show more of the web page. Open the Options menu and select Preferences. Uncheck the Show Address Bar box. Tungsten™...
  • Page 412: Using A Password To Access A Web Page

    CHAPTER 17 Browsing the Web Using a password to access a web page Some websites allow you Some websites require you to use a password to gain access to information. to check a box to have your sign-in name automatically entered each time you visit a particular web page.
  • Page 413: Finding Information On A Web Page

    CHAPTER 17 Browsing the Web Finding information on a web page Did You Know? Find locates any text, whether it is letters or numbers. Find is not case-sensitive. Because of the limited space on the handheld screen, sometimes the current web address (URL) is not fully visible.
  • Page 414: Quickly Jumping To A Page

    CHAPTER 17 Browsing the Web Quickly jumping to a page The action bar icons allow you to quickly move from page to page. Following a link Many web pages contain underlined links, which are text or pictures that, when selected, take you to another web page or to another part of the same page.
  • Page 415: Changing How You View A Page

    CHAPTER 17 Browsing the Web Changing how you view a page You can change your font You can change how you view web pages by selecting different display views and dragging the size for easier viewing. screen to view different parts. Did You Know? In the Optimized mode, use the navigator to...
  • Page 416 CHAPTER 17 Browsing the Web Tungsten™ E2 Handheld [ & ] OPTIONAL If the web page is larger than your screen, you can tap and drag the stylus to move the web page in any direction to view different parts of the web page.
  • Page 417: Bookmarking Your Favorite Pages

    CHAPTER 17 Browsing the Web Bookmarking your favorite pages Key Term Bookmark A pointer to a Bookmarking your favorite web pages allows you to quickly return to those pages. web page. The actual page is not stored, only Adding a bookmark the URL.
  • Page 418: Viewing A Bookmarked Or Saved Page

    CHAPTER 17 Browsing the Web You can also view your list of bookmarks by selecting View Bookmarks from the Page menu. Did You Know? Viewing a bookmarked or saved page A saved page is displayed like a bookmarked page, Bookmarks and saved pages both appear in the Bookmarks View. Saved pages are indicated by a small triangle in the upper-right corner of the bookmark.
  • Page 419: Editing Information About A Bookmark Or Saved Page

    CHAPTER 17 Browsing the Web Editing information about a bookmark or saved page You can clean up your You can edit or delete any bookmark or saved page that does not have a lock icon next to it. bookmark list by deleting old bookmarks or saved pages you no longer use.
  • Page 420: Arranging The Bookmark List

    CHAPTER 17 Browsing the Web Arranging the bookmark list The web browser includes ten pages so that you can arrange bookmarks and saved pages in a logical fashion. For example, you can store travel links on one page, stock links on another, and business links on a third page.
  • Page 421 CHAPTER 17 Browsing the Web Tungsten™ E2 Handheld Arrange the bookmarks: a. Use the stylus to drag and drop bookmarks into different slots on the current page to organize them. b. Move a bookmark to a different page by dragging and dropping it onto the Page icon.
  • Page 422: Disconnecting From And Connecting To The Internet

    CHAPTER 17 Browsing the Web Disconnecting from and connecting to the Internet Did You Know? Generally, if you are While you’re working with stored information in the web browser, such as saved pages, stored using a GPRS service, versions of pages, and so forth, you can disconnect from the Internet to reduce usage charges. you are charged only for You can connect to the Internet again when you need access.
  • Page 423: Connecting To The Internet

    CHAPTER 17 Browsing the Web Connecting to the Internet If the connection is not established, do one of the following: Select Cancel to stop the connection process. Select Change Network to select a different service to connect to. Tungsten™ E2 Handheld Go to Favorites and select Web Connect to the Internet: a.
  • Page 424: Downloading Files And Pages

    CHAPTER 17 Browsing the Web Downloading files and pages If you decide that the You can download files or save files for viewing when you are not connected to the Internet. download process is taking too long, you can Downloading a file stop it.
  • Page 425: Saving A Web Page

    CHAPTER 17 Browsing the Web Saving a web page Did You Know? Saved pages are listed If you want to save a web page (such as a travel itinerary or Internet order receipt) indefinitely, you with the bookmarks in the can create a saved page.
  • Page 426: Viewing A Saved File

    CHAPTER 17 Browsing the Web Viewing a saved file Suppose you have an You can use the web browser to view web pages or image files that are on an expansion card. The HTML file on your types of files that can be viewed include HTML, HTM, GIF , and JPG. desktop computer that you want to carry with you.
  • Page 427: Communicating With Other Users

    CHAPTER 17 Browsing the Web Communicating with other users You can communicate with others by means of email or beaming. Sending email by means of an Internet email account You can use your Internet email account to send an email message and attachments. Tungsten™...
  • Page 428: Returning To A Web Page You Recently Visited

    CHAPTER 17 Browsing the Web Returning to a web page you recently visited You can delete all pages Using the Back and Forward icons to browse through the pages you recently visited, one page at a saved in the History list time, can be tedious.
  • Page 429: Changing Your Home And Start Pages

    CHAPTER 17 Browsing the Web Changing your home and start pages You can change the page that your Home Page icon browser starts with when it is first opened. Changing your home page You can choose a home page from any web address. Tungsten™...
  • Page 430 CHAPTER 17 Browsing the Web Tungsten™ E2 Handheld Select the Home Page box. Previously Viewed pick list Enter the URL you want as your home page by doing one of the following: • To select one of the last five pages you viewed, select the Previously Viewed pick list and select a URL.
  • Page 431: Changing Your Start Page

    CHAPTER 17 Browsing the Web Changing your start page You can select the start page you want your handheld to open to when you first open the web browser. Tungsten™ E2 Handheld Go to Favorites and select Web Open the Preferences Page dialog box: a.
  • Page 432: Setting Advanced Browser Options

    CHAPTER 17 Browsing the Web Setting advanced browser options You can change options on your handheld to improve the speed, ease of use, and security of your browsing experience. Changing how images are downloaded Images in web pages can be very large. You can set an option to make web pages download faster by removing images altogether.
  • Page 433: Setting Whether To Automatically Complete Web Addresses And Form Fields

    CHAPTER 17 Browsing the Web Setting whether to automatically complete web addresses and Filling out an order form form fields or application on the web Your handheld can store information, such as web addresses and form fields. If autofill is enabled, usually requires entering when you enter the first few letters of a URL you’ve entered before in the URL Entry field, your several pieces of...
  • Page 434: Allowing Websites To Remember Personal Information

    CHAPTER 17 Browsing the Web Allowing websites to remember personal information Key Term Cookie Some websites By default, your handheld saves the cookies it receives. If you want more privacy, you can tell your store information in a handheld not to accept cookies. small text file, called a cookie, that is saved on your handheld.
  • Page 435: Setting Preferences For Storing Web Pages

    CHAPTER 17 Browsing the Web Setting preferences for storing web pages Key Term Cache The cache in your Your handheld stores web pages automatically in the cache. handheld is a block of memory that stores web pages so you can view them again without accessing the Internet.
  • Page 436 CHAPTER 17 Browsing the Web Tungsten™ E2 Handheld Change the size and content of the cache by using the following options: Set memory limit for storing pages Sets the amount of memory used for your cache. Pages are cached so they load faster the next time you view them.
  • Page 437: Setting Preferences For Using A Proxy Server

    CHAPTER 17 Browsing the Web Setting preferences for using a proxy server Key Term Proxy server A server Your handheld comes with the proxy server turned off. You can turn the proxy server on and that provides access to configure a proxy server. files from other servers by retrieving them either from its local cache or...
  • Page 438 CHAPTER 17 Browsing the Web Tungsten™ E2 Handheld Set your proxy server preferences: a. Select Set Proxy. b. Check or uncheck the Use Proxy box to use or not use a proxy server. c. If you want to use a proxy server, select the Use Proxy box and enter the appropriate server address and port number.
  • Page 439: Setting Whether To Accept Javascript

    CHAPTER 17 Browsing the Web Setting whether to accept JavaScript You can choose to bypass JavaScript elements on the web pages you view. JavaScript is often used on web pages for interactive content. Tungsten™ E2 Handheld Go to Favorites and select Web Open the General Preferences dialog box: a.
  • Page 440: Related Topics

    CHAPTER 17 Browsing the Web Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving www.palmOne.com/ Around mytunstene2. Categories Support Connecting If you’re having problems with the web browser or with anything else on your...
  • Page 441: Chapter 18: Dialing Phone Numbers From Your Handheld

    CHAPTER 18 Dialing Phone Numbers from Your Handheld In this chapter Need to dial a number? You can dial phone numbers directly from a contact Dialing a number using Quick Connect. If you don’t have Using speed dial the number listed as a contact, you can tap out the number on the Dialer Related topics keypad, tap Dial, and your mobile...
  • Page 442: Dialing A Number

    CHAPTER 18 [ ! ] Before You Begin Before you can dial a number, you must set up a phone connection on your handheld. Tungsten™ E2 Handheld Dialing Phone Numbers from Your Handheld Dialing a number Tapping out a number on your handheld is sometimes easier than using your mobile phone. Entering a number Go to Applications and select Dialer Tap the telephone number on the keypad.
  • Page 443: Redialing The Most Recently Used Number

    CHAPTER 18 Dialing Phone Numbers from Your Handheld Redialing the most recently used number Tungsten™ E2 Handheld Go to Applications and select Dialer Dial the most recently used number: a. Tap Dial to display the most recently used number. The most recently dialed number is displayed Tap Dial b.
  • Page 444: Dialing A Number From The Call History List

    CHAPTER 18 Dialing Phone Numbers from Your Handheld Dialing a number from the Call History List Did You Know? Dialer keeps a list of 11 of the most recently dialed numbers. Did You Know? If the number is a speed- dial entry, the name from the speed dial entry appears in the Call...
  • Page 445: Using Speed Dial

    CHAPTER 18 Dialing Phone Numbers from Your Handheld Using speed dial Speed dial allows you to store ten of your most commonly used numbers and to dial one with a single tap. Adding a speed-dial entry Tungsten™ E2 Handheld Go to Applications and select Dialer Add a speed-dial entry: a.
  • Page 446: Dialing A Number Using Speed Dial

    CHAPTER 18 Dialing Phone Numbers from Your Handheld Dialing a number using speed dial Tungsten™ E2 Handheld Go to Applications and select Dialer Dial the number: a. Tap Speed. b. Tap one of the named speed- dial buttons. Done...
  • Page 447: Editing A Speed-Dial Entry

    CHAPTER 18 Dialing Phone Numbers from Your Handheld Editing a speed-dial entry You can go directly to the Edit Entry dialog box by tapping and holding a speed dial button. Tungsten™ E2 Handheld Go to Applications and select Dialer Edit an entry: a.
  • Page 448: Related Topics

    CHAPTER 18 Dialing Phone Numbers from Your Handheld Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving www.palmOne.com/ Around mytunstene2. Connecting Contacts Support...
  • Page 449: Chapter 19: Sharing Information

    CHAPTER 19 Sharing Information In this chapter You have to get this memo to your boss—now. Or the photo of the Using the Send command grandkids in their Halloween costumes Beaming to your mom. After you’ve used your handheld to create or capture that Other ways of sharing information important business and personal...
  • Page 450: Using The Send Command

    Using the Send command You can send information from within an application—such as a photo or video, a contact, or an ® appointment—to other Palm OS handheld users. You can also send a category of information or even an entire application.
  • Page 451 CHAPTER 19 Sharing Information Did You Know? In most applications, the leftmost menu is named Record. Tungsten™ E2 Handheld Select the information you want to send: a. Open an application. b. Select the entry you want. Select a sending method: a.
  • Page 452: Sending A Category Using Bluetooth Technology

    CHAPTER 19 Sharing Information Sending a category using Bluetooth technology Create a category of Calendar events such as your child’s soccer schedule, and then send the entire category to your spouse’s handheld. When you send a category, the individual entries within the category (contacts, memos, photos, and so on) appear as unfiled...
  • Page 453: Sending An Application Using Bluetooth Technology

    CHAPTER 19 Sharing Information Sending an application using Bluetooth technology Select the Send From pick list to send an application from an expansion card inserted into the expansion slot. Tungsten™ E2 Handheld Select the application you want to send: a. Go to Applications. b.
  • Page 454: Using The Send Command With The Versamail Ā® Application

    CHAPTER 19 Sharing Information Using the Send command with the VersaMail You can send information as an attachment to an email message using the Send command. Follow the procedures for sending information, a category, or an application. Select VersaMail in the Send With dialog box.
  • Page 455: Beaming

    Using the IR port on your handheld, you can beam information from within an application, such as beaming, the handhelds a photo or video, a contact, an appointment, or a task, to other Palm Powered should be between 4 and also beam a category of information or even an entire application.
  • Page 456 CHAPTER 19 Sharing Information The leftmost menu in most applications is named Record. In Contacts, you can create a contact with your own information and select it as your business card by opening the Record Menu and selecting Business Card. Beam your business card to other handhelds by holding down the...
  • Page 457: Beaming A Category

    CHAPTER 19 Sharing Information Beaming a category Create a category of Calendar events such as your meeting schedule, and then beam the entire category to your business partner’s handheld. When you receive a beamed item, you can file the item in a category using the Receive dialog box.
  • Page 458: Beaming An Application

    CHAPTER 19 Sharing Information Beaming an application Select the Beam From pick list to beam an application from an expansion card inserted into the expansion slot. Tungsten™ E2 Handheld Select the application you want to beam: a. Go to Applications. b.
  • Page 459: Other Ways Of Sharing Information

    • Copy information or an application onto an expansion card inserted into the expansion slot, and view the information by inserting the card into the slot on another Palm Powered device. • Copy information such as a photo or video from your handheld to your computer, or from your computer to your handheld by synchronizing.
  • Page 460: Related Topics

    CHAPTER 19 Sharing Information Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving Info www.palmOne.com/ mytunstene2. Expansion Connecting Support If you’re having problems VersaMail with sharing information or with anything else on your...
  • Page 461: Chapter 20: Managing Your Expenses

    CHAPTER 20 Managing Your Expenses In this chapter Tired of trying to re-create your business trip when you return? Adding an expense Expense makes it easy to keep track of Choosing currency options what you paid for that dinner in New York with your new sales group.
  • Page 462: Adding An Expense

    CHAPTER 20 Managing Your Expenses Adding an expense Did You Know? Expense is not just for business. Use it to help plan your budget by figuring out how much you spend each month on things like entertainment and dining out. Add an expense simply by entering the first letter of the expense type.
  • Page 463 CHAPTER 20 Managing Your Expenses Add extra information to your expense items. Select the item and select Details. Then select Note and enter the information. Select Lookup in the Attendees list to pull names from Contacts. Did You Know? After you synchronize, you can send your expense information to a spreadsheet on your...
  • Page 464: Choosing Currency Options

    CHAPTER 20 Managing Your Expenses Choosing currency options If you travel a lot, update Expense is even easier to use when you customize the currency list. You can choose what the currency pick list, so currencies appear in the pick list, and what symbol automatically appears in new expenses, and that you can quickly get to you can even create your own currency symbol.
  • Page 465: Presetting The Currency Symbol

    CHAPTER 20 Managing Your Expenses If you’re entering several Cont’d. expenses that all use the same currency, change the preset currency to that symbol to save time. When you’re finished with those expenses, change it again to the next one you’ll use. Presetting the currency symbol Choose which currency symbols appear when you add a new expense.
  • Page 466: Creating A Currency Symbol

    CHAPTER 20 Managing Your Expenses Creating a currency symbol If the currency you want to use is not in the pick list of countries, you can create your own symbol. Tungsten™ E2 Handheld Choose the default currency: a. Select the Default Currency pick list.
  • Page 467 CHAPTER 20 Managing Your Expenses Tungsten™ E2 Handheld Create the custom symbol: a. Select a Country box. b. Enter the name of the country and the symbol that you want. c. Select OK, and then select OK again. Done...
  • Page 468: Deleting Expenses

    CHAPTER 20 Managing Your Expenses Deleting expenses Delete individual expenses, or an entire category of expenses at once. Deleting an individual expense Tungsten™ E2 Handheld Go to Applications and select Expense Tap the expense you want to delete. Delete the item: a.
  • Page 469: Deleting An Entire Category Of Expenses

    CHAPTER 20 Managing Your Expenses Deleting an entire category of expenses To combine expenses from different categories, rename one category to match the other category’s name. Did You Know? There is another way to delete a category. Select the Category pick list and select Edit Categories.
  • Page 470: Customizing The Expense List

    CHAPTER 20 Managing Your Expenses Customizing the expense list Did You Know? Customizing the expense You can change the appearance of the expense list. list makes it easy to see how much you spent on each type of expense. For example, to see how much you spent on taxis, sort your expenses by...
  • Page 471: Working With Expense On Your Computer

    • Transferring expense information to other applications, such as Microsoft Excel, using the Send or Export command in Palm Desktop software To open Expense on your computer, double-click the Palm Desktop icon on the Windows desktop, and then click Expense on the Launch bar.
  • Page 472: Related Topics

    CHAPTER 20 Managing Your Expenses Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving Around www.palmOne.com/ mytunstene2. Support Entering If you’re having problems Information with Expense or anything else on your handheld, go to...
  • Page 473: Chapter 21: Performing Calculations

    CHAPTER 21 Performing Calculations In this chapter Whether you’re figuring the tip on a restaurant bill or balancing your Calculator buttons checkbook, it’s always nice to have a Viewing recent calculations calculator on hand. And because it’s part of your handheld, there’s no need Related topics to carry a separate calculator.
  • Page 474: Calculator Buttons

    CHAPTER 21 Performing Calculations Calculator buttons Use the memory buttons to store and recall a number you enter in multiple calculations. If you make a mistake entering a number in the middle of a calculation, use the CE button to re-enter the number without starting the calculation over.
  • Page 475: Viewing Recent Calculations

    CHAPTER 21 Performing Calculations Viewing recent calculations Did You Know? Viewing recent View recent calculations to confirm that you entered everything correctly. calculations is helpful when double-checking the math in your checkbook register. Did You Know? Calculator History also has these functions: Clear Select to clear the calculator’s history.
  • Page 476: Accessing Different Calculators

    CHAPTER 21 Performing Calculations Accessing different calculators Do you need a scientific or financial calculator? Your calculator has a variety of modes that can help you calculate formulas in a number of different areas. Tungsten™ E2 Handheld Go to Applications and select Calculator Access the advanced mode calculators: a.
  • Page 477: Related Topics

    CHAPTER 21 Performing Calculations Related topics Tips & Tricks Make your handheld Click the links below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving Around www.palmOne.com/ mytunstene2. Entering Information Support If you’re having problems with Calculator or anything else on your handheld, go to www.palmOne.com/...
  • Page 478: Chapter 22: Keeping Your Information Private

    CHAPTER 22 Keeping Your Information Private In this chapter You probably wouldn’t leave your door unlocked at night, so why should it be Choosing a security level any different with your handheld? Marking information as When you think about the amount of private personal and private information Setting the level of privacy...
  • Page 479: Choosing A Security Level

    CHAPTER 22 Keeping Your Information Private Choosing a security level There are a variety of security levels available for your handheld. Choose the level that provides the best mix of security and convenience. Activating no security features All entries are accessible to anyone who has your handheld. This includes entries that are marked private but are not masked or hidden.
  • Page 480: Marking Information As Private

    CHAPTER 22 Keeping Your Information Private Marking information as private Marking an entry as private is the first step in protecting your info. Tungsten™ E2 Handheld Open an application. Create a new entry, or select the entry that you want to make private. Mark it as private: a.
  • Page 481: Setting The Level Of Privacy

    CHAPTER 22 Keeping Your Information Private Setting the level of privacy You can also set the level Add further protection to your private entries by setting the privacy level (hidden/masked). of privacy from within certain applications. Hiding or masking private entries Open the Options menu, select Security, and then select the level of privacy...
  • Page 482: Viewing An Entry That Is Masked

    CHAPTER 22 Keeping Your Information Private Use a password to Cont’d. protect confidential work or personal information. If your handheld is lost or stolen, this information will be safe. Viewing an entry that is masked To open a masked entry, select the entry. If you have a password, enter it in the Show Private Records dialog box, and then select OK.
  • Page 483: Creating A Password

    CHAPTER 22 Keeping Your Information Private Creating a password The best passwords consist of a mix of letters, characters, and numbers. Longer passwords are better than short ones. Any password you create is case-sensitive. Tungsten™ E2 Handheld Open Security: a. Go to Applications, and then select Prefs b.
  • Page 484: Changing A Password

    CHAPTER 22 Keeping Your Information Private ® In Palm Desktop software, you can require password entry for private info to display. Open the Tools menu and click Options, and then click Security. The password is the same one used by your handheld.
  • Page 485 CHAPTER 22 Keeping Your Information Private Tungsten™ E2 Handheld Enter your current password: a. Select the Password box. b. Enter the current password, and then select OK. Change your password: a. Select OK. b. Enter a new password, and then select OK. Confirm the password and enter a hint: a.
  • Page 486: Deleting A Password

    CHAPTER 22 Keeping Your Information Private Deleting a password You can delete your password at any time. You must enter the current password before you can delete it. Tungsten™ E2 Handheld Enter your password: a. Select the Password box. b. Enter the current password, and then select OK.
  • Page 487: Deleting A Forgotten Password

    CHAPTER 22 Keeping Your Information Private Deleting a forgotten password If you forget your password, your handheld displays the password hint (if you entered one) to help you remember the password. If you still can’t remember the password, you can delete it from your handheld.
  • Page 488: Locking Your Handheld

    CHAPTER 22 [ ! ] Before You Begin To use the locking feature, you must first create a password for your handheld. To start your handheld when it is locked, turn it on. Enter your password, and then select Done. Tungsten™...
  • Page 489: Locking Your Handheld Automatically

    CHAPTER 22 Keeping Your Information Private Locking your handheld automatically Tungsten™ E2 Handheld Open Security: a. Go to Applications, and then select Prefs b. Select Security. Open the Lock Handheld dialog box: a. Select the Auto Lock box. b. If necessary, enter your password, and then select OK. Continued Auto Lock box...
  • Page 490 CHAPTER 22 Keeping Your Information Private Tungsten™ E2 Handheld Select one of these lock options: Never Always leave your handheld unlocked. When power is off Automatically lock your handheld whenever you turn it off. At a preset time Set a time when your handheld will automatically lock.
  • Page 491: Locking Your Handheld Manually

    CHAPTER 22 Keeping Your Information Private Locking your handheld manually Tungsten™ E2 Handheld Open Security: a. Go to Applications, and then select Prefs b. Select Security. Select Lock. Select Lock Device. Done Lock...
  • Page 492: Using Quick Unlock

    CHAPTER 22 [ ! ] Before You Begin To use Quick Unlock, you must first create a password for your handheld. You can change a Quick Unlock combination at any time. Follow the same steps you used to create the combination. Tungsten™...
  • Page 493 CHAPTER 22 Keeping Your Information Private Tungsten™ E2 Handheld Create a Quick Unlock combination sequence: a. Use the 5-way or tap the onscreen navigator to create a combination. For example, you might choose Left-Right-Left as a combination. b. Select OK. Select Done.
  • Page 494: Deleting Your Quick Unlock Combination

    CHAPTER 22 Keeping Your Information Private Deleting your Quick Unlock combination Tungsten™ E2 Handheld Open Security: a. Go to Applications, and then select Prefs b. Select Security. Open the Quick Unlock dialog box: a. Select the Quick Unlock box. b. If necessary, enter your password, and then select OK. Delete the Quick Unlock combination: a.
  • Page 495: Encrypting Your Information

    CHAPTER 22 [ ! ] Before You Begin To use encryption, you must first create a password for your handheld. Tungsten™ E2 Handheld Keeping Your Information Private Encrypting your information You can encrypt selected information whenever your handheld locks. This means that your information is scrambled so that it cannot be read.
  • Page 496 CHAPTER 22 Keeping Your Information Private Tungsten™ E2 Handheld Open the Encrypt Data dialog box: a. Select Options. b. Check the Encrypt data when locked box. c. Select Choose Applications. Select the applications you want to encrypt, and then select OK. Continued...
  • Page 497: Limiting The Number Of Password Attempts

    CHAPTER 22 Keeping Your Information Private Synchronize your handheld with your computer frequently to prevent loss of information if intrusion protection is triggered. Did You Know? Incorrect Quick Unlock attempts are not included in the intrusion protection counter. Limiting the number of password attempts You can set the number of incorrect password attempts that are allowed before selected information is deleted from your handheld.
  • Page 498 CHAPTER 22 Keeping Your Information Private Tungsten™ E2 Handheld Open Security: a. Go to Applications, and then select Prefs b. Select Security. Set the number of password attempts: a. Select Options. b. If necessary, enter your password, and then select OK. c.
  • Page 499 CHAPTER 22 Keeping Your Information Private The number of password attempts must be between 5 and 99. Tungsten™ E2 Handheld Select the information that is deleted after the set number of failed attempts: a. Select the Delete pick list and select one of these options: No Data No information is...
  • Page 500: Related Topics

    CHAPTER 22 Keeping Your Information Private Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving Around www.palmOne.com/ mytunstene2. Managing Info Support Customizing If you’re having problems...
  • Page 501: Chapter 23: Using Categories To Organize Information

    CHAPTER 23 Using Categories to Organize Information In this chapter If you’re like most people, you use your handheld to manage your work life and Adding a category your personal life. Yet these two areas Renaming a category contain so many details: your children’s after-school activities, your conference Deleting a category schedule, your shopping list for the...
  • Page 502: Adding A Category

    CHAPTER 23 Using Categories to Organize Information Adding a category Did You Know? You can have up to You can add categories in many applications: Contacts, Expense, Memos, Note Pad, Tasks, and 15 categories in an palmOne™ Media. (In palmOne Media, categories are called albums.) Place individual entries in application.
  • Page 503: Renaming A Category

    CHAPTER 23 Using Categories to Organize Information Renaming a category If you want to combine items in different categories, rename one category to the other category name. Did You Know? Some categories, like All and Unfiled, come with your handheld and cannot be changed.
  • Page 504: Deleting A Category

    CHAPTER 23 Using Categories to Organize Information Deleting a category In Expense, you can If you delete a category, the items in that category will move to the Unfiled category. delete a category, including its contents, with the Purge command. To display the category pick list in Calendar Day View, open the Options...
  • Page 505: Placing Information In A Category

    CHAPTER 23 Using Categories to Organize Information Placing information in a category You can also enter new You can place individual entries into categories within an application. For example, you may want information into a to place some of your contacts in a category called Medical. category by opening the application, and then You may also find it convenient to view applications in groups.
  • Page 506 CHAPTER 23 Using Categories to Organize Information To place an entry in a different category, simply select a different category from the Category pick list. Tungsten™ E2 Handheld Place the entry in a category: a. Select a category from the Category pick list. b.
  • Page 507: Placing An Application In A Category

    CHAPTER 23 Using Categories to Organize Information Placing an application in a category Tungsten™ E2 Handheld Go to Applications. Open the Category dialog box: a. Open the menus. b. Select Category in the App menu. Place the application in a category: a.
  • Page 508: Viewing Information By Category

    CHAPTER 23 Using Categories to Organize Information Viewing information by category In Applications view, scroll through the categories by pressing Right or Left on the 5-way navigator. To view all of the applications on your handheld, select the All category. Scroll through the categories in Contacts by repeatedly pressing the...
  • Page 509: Related Topics

    Sharing else on your handheld, go to www.palmOne.com/ support. Tungsten™ E2 Handheld • Opening applications • Using menus Color-coding your events in Calendar Organizing photos or videos into albums Beaming a category to another Palm Powered ™ device...
  • Page 510: Chapter 24: Managing Clock Settings

    CHAPTER 24 Managing Clock Settings In this chapter Forget your watch? Or just forget to reset it when you landed in Toronto? Checking the current date Neither matters, as long as you have and time your handheld. Not only can you rely Setting the primary location on it for the correct time, but you can Choosing secondary...
  • Page 511: Checking The Current Date And Time

    CHAPTER 24 Managing Clock Settings Checking the current date and time Key Term Primary location You can easily check the current date and time: Typically a city in the time zone in which you live. a. Go to Applications and select World Clock b.
  • Page 512: Setting The Date And Time For The Primary Location

    CHAPTER 24 Managing Clock Settings Setting the date and time for the primary location Did You Know? When the Daylight You can set the date and time in Preferences, as you did during the initial setup of your handheld, Savings settings are or in World Clock.
  • Page 513 CHAPTER 24 Managing Clock Settings Selecting a time zone when creating a new event in Calendar allows you to travel and have your events automatically adjust to the time zone in your new location. Time zones in Calendar work only if you are synchronizing with Outlook or Exchange ActiveSync.
  • Page 514: Choosing Secondary Locations For Other Time Zones

    CHAPTER 24 Managing Clock Settings Choosing secondary locations for other time zones If you have friends, Set World Clock to display the date and time for two other locations. family, or colleagues in another time zone, select a city in their zone as your secondary location.
  • Page 515: Modifying The Locations List

    CHAPTER 24 Managing Clock Settings Modifying the locations list If you know what you’re You can edit the locations list so that the locations you use most often are easy to find. looking for in a long pick list, use Graffiti® 2 Adding new locations writing to find it faster.
  • Page 516 CHAPTER 24 Managing Clock Settings Tungsten™ E2 Handheld [ & ] OPTIONAL Select each setting you want to change. Name Enter the name of the location. Time Zone Select the time zone for the location. Daylight Saving Time box Check for your handheld to automatically adjust the date and time for Daylight Saving Time in this location.
  • Page 517: Deleting A Location

    CHAPTER 24 Managing Clock Settings Deleting a location Tungsten™ E2 Handheld Go to Applications and select World Clock Select the location you want to delete: a. Select a location pick list. b. Select Edit List. c. Select a location, and then select Remove.
  • Page 518: Setting The Alarm Clock

    CHAPTER 24 Managing Clock Settings Setting the alarm clock Did You Know? Use World Clock to set an alarm within the next 24 hours. Set alarms outside of this time frame in Calendar. Did You Know? Remember to put your handheld on local time.
  • Page 519: Responding To The Alarm Clock

    CHAPTER 24 Managing Clock Settings To turn off an alarm before it sounds, select the Alarm box, and then select Alarm Off. Responding to the alarm clock When the World Clock alarm sounds, select one of these three options: OK Cancel the reminder message and return to the current screen. Snooze appears again in five minutes.
  • Page 520: Changing The Clock Display

    CHAPTER 24 Managing Clock Settings Changing the clock display Tungsten™ E2 Handheld Go to Applications and select World Clock Open the Display Options dialog box: a. Open the menus. b. Select Options, and then select Display Options. Select any of the following options, and then select OK: Show Multiple Locations Display the secondary locations.
  • Page 521: Related Topics

    CHAPTER 24 Managing Clock Settings Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Moving Around www.palmOne.com/ mytunstene2. Calendar Support Customizing If you’re having problems with World Clock or anything else on your handheld, go to...
  • Page 522: Chapter 25: Customizing Your Handheld

    CHAPTER 25 Customizing Your Handheld In this chapter Although customizing your handheld is optional, it’s like changing the preset Customizing Favorites View radio stations in your car. Since you’re Customizing Applications View probably not driving around with the Making the screen easier to read dealer’s preset radio stations, why not Assigning a button to your personalize your handheld, too?
  • Page 523: Customizing Favorites View

    CHAPTER 25 Customizing Your Handheld Customizing Favorites View You can personalize Favorites View by changing the background image to your favorite photo. You can also change the entries to those you use most often. Changing the background photo in Favorites View Tungsten™...
  • Page 524: Changing Entries In Favorites

    CHAPTER 25 Customizing Your Handheld Changing entries in Favorites You can also tap and hold Change the entries in Favorites View to include the applications or web links you use most often. on the favorite you want to change. Did You Know? You can move a favorite to a different location on the Favorites list by...
  • Page 525: Customizing Applications View

    CHAPTER 25 Customizing Your Handheld Customizing Applications View Use your favorite photo as the background in Applications View. You can also display your application icons in list format with small icons so that you can see more applications without scrolling. Tungsten™...
  • Page 526 CHAPTER 25 Customizing Your Handheld Tungsten™ E2 Handheld Select a photo for the background: a. Check the Background box. b. Select the picture box. c. Select a picture. d. Select Done. e. Adjust the fade setting so that the text is easy to read against the photo. f.
  • Page 527: Making The Screen Easier To Read

    CHAPTER 25 Customizing Your Handheld Making the screen easier to read In many applications, you can change the font style to make text easier to read. There are four font styles available. In certain lighting conditions, you may also need to adjust the brightness to read the information on the screen.
  • Page 528 CHAPTER 25 Customizing Your Handheld Tungsten™ E2 Handheld Open the Select Font dialog box: a. Go to Applications. b. Open the menus. c. Select Options, and then select Font. Select the font style you want to use, and then select OK. Small Done Small bold...
  • Page 529: Adjusting The Brightness

    CHAPTER 25 Customizing Your Handheld Adjusting the brightness Tungsten™ E2 Handheld Tap the Brightness icon to open the Adjust Brightness dialog box. Brightness icon Drag the slider to adjust the contrast level, and then select Done. Done...
  • Page 530: Changing Screen Colors

    CHAPTER 25 Customizing Your Handheld Changing screen colors Choose a new set of text and background colors for all your applications. Tungsten™ E2 Handheld Open Color Theme Preferences: a. Go to Applications. b. Select Prefs c. Select Color Theme. Select a theme, and then select Done. Done...
  • Page 531: Assigning A Button To Your Frequently Used Applications

    CHAPTER 25 Customizing Your Handheld Assigning a button to your frequently used To restore all the buttons applications to the original palmOne™ settings, select Default. Tired of going to Applications View to open an application you use frequently? Use the Buttons Preferences screen to reassign the applications associated with the quick buttons on your handheld and the Star icon.
  • Page 532 CHAPTER 25 Customizing Your Handheld Key Term Full-screen pen stroke A stroke that is drawn from the bottom of the input area to the top of the screen. You can use this stroke as a quick way to do a selected task, such ®...
  • Page 533: Setting The Date And Time

    CHAPTER 25 Customizing Your Handheld Setting the date and time Did You Know? The location you select You can set the date, time, and location for all the applications on your handheld that require this also appears as the information. You can also select the format in which the date, time, and numbers appear. primary location in World Clock.
  • Page 534 CHAPTER 25 Customizing Your Handheld You can rename the location to the city where you live. Select the Name field, and then modify the location name. Tungsten™ E2 Handheld Select the location: a. Select the Location pick list, and select a city in your time zone.
  • Page 535: Resetting The Date And Time

    CHAPTER 25 Customizing Your Handheld Resetting the date and time In most cases you won’t need to reset the date and time. However, you may need to do this if you do a hard reset on your handheld. Tungsten™ E2 Handheld Open Date &...
  • Page 536: Selecting Formats For Dates, Times, And Numbers

    CHAPTER 25 Customizing Your Handheld Selecting formats for dates, times, and numbers Would you rather see the time displayed in a 24-hour format, or dates that begin with the month or year? Use the Formats Preferences screen to change these settings and to apply them to all the applications on your handheld.
  • Page 537 CHAPTER 25 Customizing Your Handheld The country setting changes only the way the date and time look. It doesn’t change your handheld’s time to that country’s time. To do that, go to Date & Time Preferences or to World Clock. Tungsten™...
  • Page 538 CHAPTER 25 Customizing Your Handheld Tungsten™ E2 Handheld [ & ] OPTIONAL Customize any of the following preset formats: Time Controls whether the time is displayed in 12-hour or 24-hour format and which symbol separates the numbers. Date Controls the sequence in which the day, month, and year appear and which symbol separates the segments.
  • Page 539: Customizing The Way You Enter Information

    CHAPTER 25 Customizing Your Handheld Customizing the way you enter information You can’t use Note Pad Your handheld lets you choose how you enter information. You can choose the writing area, when full-screen writing choose Graffiti is turned on. Choosing the input area You can write Graffiti 2 characters in the input area, or you can turn on Writing Area Preferences and use the full screen for Graffiti 2 writing;...
  • Page 540: Using The Full-Screen Writing Area

    CHAPTER 25 [ ! ] Before You Begin Turn on Writing Area Preferences as described in the previous section. Right after you write a character, your handheld interprets a quick tap on the screen as a period character. If you want to tap a button, either wait a few seconds or temporarily turn off full-...
  • Page 541: Customizing Graffiti 2 Strokes

    CHAPTER 25 Customizing Your Handheld Customizing Graffiti 2 strokes There is more than one way to write certain Graffiti 2 characters. Use the Graffiti 2 Preferences screen to select an alternate stroke shape for these characters. Tungsten™ E2 Handheld Open Graffiti 2 Preferences: a.
  • Page 542: Setting Up Shortcuts

    CHAPTER 25 Customizing Your Handheld Setting up ShortCuts You may want to add a Are you looking for a quicker way to enter information on your handheld? Use ShortCuts to define space character after the abbreviations for any words, letters, or numbers that you enter often. You can use your ShortCuts last word in your anywhere you enter info with Graffiti 2 writing.
  • Page 543 CHAPTER 25 Customizing Your Handheld The ShortCut Text can be 45 characters long. That’s long enough for a name whose spelling you always forget or a complex email address. Tungsten™ E2 Handheld Create a ShortCut: a. Select New. b. On the ShortCut Name line, enter the abbreviation.
  • Page 544: Changing Shortcuts

    CHAPTER 25 Customizing Your Handheld Changing ShortCuts To delete a ShortCut, After you create a ShortCut, you can modify it at any time. open ShortCuts Preferences and select the ShortCut. Select Delete, select Yes, and then select Done. Tungsten™ E2 Handheld Open ShortCuts Preferences: a.
  • Page 545: Correcting Problems With Tapping

    CHAPTER 25 Customizing Your Handheld Correcting problems with tapping Key Term Touchscreen Another Is your screen not responding to taps? Are you getting unexpected results when you tap? For name for your handheld’s example, when you tap the number keyboard icon, does the Find dialog box open instead? If this screen and the internal happens, it’s time to align the screen.
  • Page 546: Selecting Sound Settings

    CHAPTER 25 Customizing Your Handheld Selecting sound settings You can choose different Are sounds too soft or too loud? Set the volume levels for the system, game, and alarm tones, or types of sounds for turn sounds off altogether with the Silent profile. Calendar, Tasks, and World Clock.
  • Page 547: Entering Your Owner Information

    CHAPTER 25 Customizing Your Handheld Entering your owner information In addition to entering It’s a good idea to enter information that could help someone contact you if you ever lose your owner information, you handheld (if there’s enough battery power to turn it on). By default, the Owner Preferences screen can assign a name to contains the information you entered when you installed the CD and set up your handheld, but your handheld for...
  • Page 548: Conserving Battery Power

    CHAPTER 25 Customizing Your Handheld Conserving battery power When Keylock is on, your You can save battery power by preventing your handheld from turning on accidentally and by handheld does not adjusting the Power Preferences settings. respond when you press the quick buttons.
  • Page 549: Selecting Power-Saving Settings

    CHAPTER 25 Customizing Your Handheld Selecting power-saving settings The Power Preferences screen enables you to set power consumption options. Tungsten™ E2 Handheld Select one of these settings, and then select Done. Never Keylock always remains off. Automatic Keylock turns on automatically when you turn off your handheld or when your handheld goes to sleep.
  • Page 550 CHAPTER 25 Customizing Your Handheld Tungsten™ E2 Handheld Select the pick lists to change any of the following settings, and then select Done. Auto-off after Select how quickly your handheld automatically turns off after a period of inactivity: 30 seconds, 1 minute, 2 minutes, or 3 minutes. On while charging Select whether your handheld stays on continuously when it is connected to the AC charger.
  • Page 551: Connecting Your Handheld To Other Devices

    CHAPTER 25 Customizing Your Handheld Connecting your handheld to other devices You can use your Connection Preferences let you connect your handheld to other devices. You can use preset handheld’s built-in connection settings, modify the preset settings, or create your own connection settings from Bluetooth wireless scratch.
  • Page 552 CHAPTER 25 Customizing Your Handheld Tungsten™ E2 Handheld Open the Edit Connection dialog box: a. Select the IR to a PC/Handheld connection. b. Select Edit. Change the speed setting: a. Select Details. b. Select the Speed pick list and select the appropriate speed. c.
  • Page 553: Creating Your Own Connection Settings

    CHAPTER 25 Customizing Your Handheld Creating your own connection settings To delete a connection If none of the preset connection settings are close to what you need, or if you’re already using all that you created, select it the connections as they are, you can create a new connection. on the Connection Preferences screen, and then select Delete.
  • Page 554 CHAPTER 25 Customizing Your Handheld You can also customize Bluetooth connection settings. Tungsten™ E2 Handheld Enter the basic settings: Name Enter a name for your connection settings. This name will appear on the Connection Preferences screen so that you can select your connection later. Connect to Select the type of device you want to connect to: PC, Modem, or Local Area Network.
  • Page 555 CHAPTER 25 Customizing Your Handheld Tungsten™ E2 Handheld Enter the details settings: a. Select Details. b. Select the Speed pick list and select the appropriate speed. c. Select the Flow Ctl pick list and select whether the connection uses flow control: Automatic Your handheld determines when to use flow control.
  • Page 556: Connecting Your Handheld To A Mobile Phone

    CHAPTER 25 Customizing Your Handheld Connecting your handheld to a mobile phone If your phone doesn’t Phone Preferences let you configure your handheld to exchange messages and dial phone appear on the list, you numbers when your handheld is connected to a GSM mobile phone (sold separately). The GSM need to install the phone mobile phone account must also include data services.
  • Page 557: Customizing Network Settings

    CHAPTER 25 [ ! ] Before You Begin You need the following: • A mobile phone with a Bluetooth radio or an IR port (sold separately) • A wireless service provider account that includes high-speed data services or that supports dial-up connections (additional fees may apply)
  • Page 558 CHAPTER 25 Customizing Your Handheld Instead of creating a new profile, you can copy an existing profile and change the settings. Select the profile you want to copy, and then open the Service menu and select Duplicate. Did You Know? Most dial-in servers do not accept spaces in the username.
  • Page 559 CHAPTER 25 Customizing Your Handheld It’s a good idea to add at Cont’d least three commas before your calling card number to allow for the cue delay. Each comma delays transmission of your calling card number for two seconds. Tungsten™ E2 Handheld b.
  • Page 560: Connecting To Your Service

    CHAPTER 25 Customizing Your Handheld Connecting to your service To see expanded Service After you set up your Connection and Network Preferences, establishing a connection to your ISP Connection Progress or your company’s network (dial-in server) is easy. messages, press Down on the 5-way.
  • Page 561: Adding Details To A Service Profile

    CHAPTER 25 Customizing Your Handheld Adding details to a service profile If you’re using one of the predefined service profiles, you probably need to enter only your username, password, and telephone number. If you’re creating a new service profile, you may need to use the Details dialog box to add more information to your service profile.
  • Page 562 CHAPTER 25 Customizing Your Handheld Key Term DNS Domain name system. The Internet uses this system to translate the names of host computers into IP addresses. A DNS number identifies the server that handles the translation. Each IP address has four numbers (from 0 to 255) that are separated by periods.
  • Page 563: Deleting A Service Profile

    CHAPTER 25 Customizing Your Handheld Deleting a service profile Tungsten™ E2 Handheld Open Network Preferences: a. Go to Applications. b. Select Prefs c. Select Network. Delete the service you want to delete: a. Select the Service pick list and select the service you want to delete. b.
  • Page 564: Creating Login Scripts

    CHAPTER 25 Customizing Your Handheld Creating login scripts Windows You can also A login script is a series of commands that automates logging in to a network server—for create login scripts with a example, your corporate network or your ISP . A login script is associated with a specific service text editor on your profile created in Network Preferences.
  • Page 565 CHAPTER 25 Customizing Your Handheld Tungsten™ E2 Handheld Open the Login Script dialog box: a. Select the Service pick list and select the service you want to add a script to. b. Select Details. c. Select Script. Select the End pick list and select one of the following commands from the list: Wait For Tells your handheld to wait for specific characters from the server before executing the next command.
  • Page 566 CHAPTER 25 Customizing Your Handheld Cont’d. Tungsten™ E2 Handheld Send Transmits specific characters to the server that you’re connecting to. Send CR Transmits a carriage return or line feed (LF) character to the server. Send User ID Transmits the User Name field from Network Preferences. Send Password Transmits the Password field from Network Preferences.
  • Page 567 CHAPTER 25 Customizing Your Handheld Tungsten™ E2 Handheld Complete the script: a. Repeat step 3 until the login script is complete. b. Select OK, and then select OK again. c. Select Done. Done...
  • Page 568: Adding Plug-In Applications

    • Compiled into a device executable • Called properly from a login script • Able to return control to a login script after it terminates • Created using a development environment that supports Palm OS Metrowerks CodeWarrior tools. Tungsten™ E2 Handheld ®...
  • Page 569: Setting Up A Vpn

    CHAPTER 25 [ ! ] Before You Begin You must purchase and install a compatible VPN client onto your handheld. You also need the VPN settings from your corporate system administrator. Did You Know? Once you have installed and set up a VPN, you can connect or disconnect it from within the web browser.
  • Page 570: Related Topics

    CHAPTER 25 Customizing Your Handheld Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Your www.palmOne.com/ Handheld mytungstene2. Moving Around Support If you’re having problems Entering with customization or with...
  • Page 571: Chapter 26: Expanding Your Handheld

    CHAPTER 26 Expanding Your Handheld In this chapter A Chinese proverb says, “Life just gives you time and space; it's up to What type of expansion you to fill it. ” But doesn’t it always cards can I use? seem that no matter how much space How can expansion cards you have, you still need more? help me?
  • Page 572: What Type Of Expansion Cards Can I Use

    CHAPTER 26 Expanding Your Handheld What type of expansion cards can I use? Key Term SDIO An acronym for Your handheld is compatible with SDIO, SD, and MultiMediaCard expansion cards. SDIO Secure Digital input/ expansion cards let you add accessories to your handheld. SD and MultiMediaCard expansion output.
  • Page 573: Removing An Expansion Card

    CHAPTER 26 Expanding Your Handheld Removing an expansion card To prevent damaging the NOTE card and the info on it, must remove this card before you can put a real card into the slot. always wait for your handheld to finish writing to the expansion card before you remove the card from the slot.
  • Page 574: Inserting An Expansion Card

    CHAPTER 26 Expanding Your Handheld Inserting an expansion card Tungsten™ E2 Handheld Insert the card into the expansion slot with the label side facing the front of the handheld. Push the card in with your thumb until you feel the card “click” in place and hear the confirmation tone.
  • Page 575: Opening An Application On An Expansion Card

    CHAPTER 26 Expanding Your Handheld Opening an application on an expansion card Did You Know? You can install When you insert an expansion card into the expansion slot, your handheld adds the expansion applications and other card to the category list in the upper-right corner of Applications View. You can easily switch files to an expansion card between applications installed on your handheld and on the expansion card.
  • Page 576: Opening Files On An Expansion Card

    CHAPTER 26 Expanding Your Handheld Opening files on an expansion card Some applications, such as RealPlayer, require you to store your files on an expansion card instead of on your handheld. In other applications, such as palmOne™ Media, storing files on expansion cards is optional.
  • Page 577: Viewing Card Information

    CHAPTER 26 Expanding Your Handheld Viewing card information Reading and writing info It’s easy to forget which files you put on a particular expansion card. Use the Card Info application on an expansion card to view the card name and type, available storage space, and a summary of its contents. uses more battery power than doing the same task Go to Applications and select Card Info...
  • Page 578: Renaming A Card

    CHAPTER 26 Expanding Your Handheld Renaming a card The expansion card name appears in the category pick list and in other lists that let you choose where to store your info. When you buy a new card, give it a name that helps you remember what’s on the card.
  • Page 579: Copying Applications To An Expansion Card

    CHAPTER 26 Expanding Your Handheld Copying applications to an expansion card If you use a card reader to view your card on a computer, the file names may differ from the names you see on your handheld. Did You Know? Some applications, such as Media, let you copy or move info between your...
  • Page 580: Removing All Information From A Card

    CHAPTER 26 Expanding Your Handheld Removing all information from a card Formatting a card removes all of its info and prepares it to accept new applications and files. [ ! ] IMPORTANT backup application and turns the card into a blank memory card. Tungsten™...
  • Page 581: Related Topics

    Tungsten™ E2 Handheld • Exchanging applications and information with other Palm Powered™ devices by exchanging cards or beaming items between handhelds • Sending applications and information to other Bluetooth using Bluetooth wireless technology on your handheld ®...
  • Page 582: Chapter 27: Maintaining Your Handheld

    CHAPTER 27 Maintaining Your Handheld Your handheld is designed to be rugged and reliable and to provide you with years of trouble-free service. Taking care of your handheld helps keep it working properly and ensures that it’s available when you need it. Handheld do’s and don’ts To protect your handheld from damage and ensure reliable performance, follow these guidelines.
  • Page 583: Handheld Don'ts

    CHAPTER 27 Maintaining Your Handheld Handheld don’ts • Do not drop, bang, or otherwise cause a strong impact to your handheld. • Do not carry your handheld in your back pocket; you might sit on it by mistake. • Do not let your handheld get wet; don’t even leave it in a damp location. •...
  • Page 584 CHAPTER 27 Maintaining Your Handheld To do a soft reset, use the tip of the stylus to gently press the reset button inside the hole on the back panel of your handheld. If your handheld does not respond after a soft reset, you need to do a hard reset. Tungsten™...
  • Page 585: Doing A Hard Reset

    ™ Wait for the Palm Powered logo to appear, and then release the power button. When you see the message that warns you about erasing all of the info on your handheld, do one of the following: •...
  • Page 586: Restoring Your Information After A Hard Reset

    CHAPTER 27 Maintaining Your Handheld Restoring your information after a hard reset If you synchronized before doing a hard reset, you can now put that information back on your handheld. However, you may need to re-enter some of your personal settings, as well as your color-coded categories in Calendar.
  • Page 587 CHAPTER 27 Maintaining Your Handheld Tungsten™ E2 Handheld Set the transfer options: a. Select an application in the Conduit list, and then click Change. b. Select Desktop overwrites handheld. NOTE This change applies only to the next synchronization. c. Click OK. Repeat step 3 for the other applications in the list that you want to restore, and then click Done.
  • Page 588: Related Topics

    CHAPTER 27 Maintaining Your Handheld Related topics Tips & Tricks Make your handheld Click a link below to learn about these related topics: uniquely yours. For great tips, software, accessories, and more, visit Managing Info www.palmOne.com/ mytunstene2. Customizing Support If you’re having problems with resets or with anything else on your handheld, go to www.palmOne.com/...
  • Page 589: Chapter 28: Common Questions

    1. Click Start on your computer, and then select Run. 2. Click Browse and navigate to your CD-ROM drive. 3. Select Autorun, click Open, and then click OK. I cannot install Palm WINDOWS ONLY • Disable any virus-scanning software on your computer.
  • Page 590 • Make sure your computer has at least 190MB of disk space available. • Install the latest Mac software updates to your computer. • If you are upgrading from an older Palm Powered device, remove any previous version(s) of Palm Desktop software.
  • Page 591: Handheld

    CHAPTER 28 Common Questions Handheld [ ! ] IMPORTANT handheld voids the warranty and is not recommended under any circumstances. I want to see how much battery life I have left. A battery icon periodically to see if your handheld needs to be recharged. If the battery becomes low, a message appears on the screen prompting you to recharge the battery.
  • Page 592 CHAPTER 28 Common Questions When I connect my handheld to the AC charger, it does not charge. After a soft reset, the • Confirm that your handheld is firmly connected to the AC charger. Preferences screen • Confirm that your AC charger is plugged into an AC outlet that has power. appears with the Date &...
  • Page 593 CHAPTER 28 Common Questions I get a warning message telling me my handheld memory is full. When you purge or delete If you get a message saying that your handheld’s memory is full, go to the Applications view, open the menus and go to Info in the App menu. Check the amount of memory that is available. items, you are given the option to save an archive If there is less than 2M of free space available, try the following:...
  • Page 594: Moving Around

    CHAPTER 28 Common Questions The current date and time are incorrect. The current date and time are tied to the Location setting. If you change the date and time without changing the Location setting, the current date and time may be incorrect for your location. Moving around I can’t find the icon I want in Applications View.
  • Page 595 CHAPTER 28 Common Questions • If tapping Menu does not work in the second application, try aligning the screen again. I can’t get my handheld to recognize my handwriting. For your handheld to recognize handwriting input with the stylus, you need to use Graffiti® 2 writing.
  • Page 596: Synchronizing

    Programs. Go to the palmOne™ program group and select HotSync Manager. MAC ONLY • Make sure HotSync Manager is enabled: Open the Palm folder and double-click the HotSync Manager icon. On the HotSync Controls tab, be sure Enabled is selected. If it is not, click it.
  • Page 597 During CD installation, you chose a desktop software application to synchronize with your handheld. You may have chosen Palm Desktop software at that time. But if Microsoft Outlook already contains all of your contacts, appointments, tasks, and notes, you can change your synchronization method so that your handheld synchronizes with Outlook instead.
  • Page 598 NOTE Calendar, Tasks, and Memos is synchronized with info in Outlook. Other information, such as photos, videos, voice memos, and notes, is synchronized with info in Palm Desktop software. • Click the HotSync Manager icon • Make sure that you have the correct username selected from the drop-down list.
  • Page 599 . Select Setup, and then select the Local tab. Select a port from the If you upgraded from a previous handheld, go to www.palmOne.com/intl/support, in the lower-right corner of your screen, and then select in the Palm folder. From the HotSync menu, select...
  • Page 600 CHAPTER 28 Common Questions I can’t open the HotSync On a Windows computer, uninstall Palm Desktop software from your computer, and then reinstall the software from the software installation CD. On a Mac computer, just reinstall Palm Desktop software. When I synchronize, I receive the 8009 error message: An application has failed to respond to a HotSync notification.
  • Page 601 If you are synchronizing with Outlook, make sure the right profile is selected for the applications you want to synchronize in HotSync Manager. From the Palm Desktop home screen, click the HotSync Manager, and then select Custom.
  • Page 602: Calendar

    Show private records. Time zones don’t appear in my Palm Desktop software. Palm Desktop software does not recognize time zones. Only Outlook recognizes times zones. I set the global time zone preference, but only some of my events are responding to my time zone change.
  • Page 603: Memos

    If you choose to view your memos alphabetically on Palm Desktop software and then synchronize, the memos on your handheld still appear in the order defined in the Preferences setting. In other words, the sort settings you use with Palm Desktop software are not transferred to your handheld. Note Pad I’m having problems listing notes the way I want to see them.
  • Page 604: Realplayer

    CHAPTER 28 Common Questions RealPlayer I would like better-quality sound during playback. You can save music files in either MP3 or RMJ format. RMJ is a proprietary format used by the RealPlayer gives a lower playback quality. Increase the bit rate to improve playback sound quality, but remember that this increases file size.
  • Page 605: Connecting Wirelessly

    CHAPTER 28 Common Questions Connecting wirelessly My passkey is rejected when I attempt to form a trusted pair with my mobile phone. Some mobile phones require that you enter the passkey within a specific time frame. Make sure you have a passkey in mind and that you enter it immediately when prompted. If your passkey is rejected, your phone may have a preassigned passkey;...
  • Page 606: The VersamailĀ® Application

    CHAPTER 28 Common Questions My phone connection drops before I finish using it. You need to increase the Idle timeout setting on the Network Preferences Details screen. I get an error message when I try to dial a phone number using my handheld.
  • Page 607 CHAPTER 28 Common Questions • Some wireless service providers have other requirements specific to their service. For example, Yahoo! requires you to pay for a POP account in order to download email messages from your Yahoo! account to your handheld. Check with your service provider to see if any provider- specific requirements exist.
  • Page 608 CHAPTER 28 Common Questions I can receive email fine, but am having problems sending email. If you are able to receive email messages but cannot send them, try these steps, in turn: • Make sure your ISP or email provider allows you to access email on a wireless handheld. Several providers do not offer this option at all;...
  • Page 609: Privacy

    My vCard or vCal email attachment isn’t forwarding correctly. WINDOWS ONLY Palm Desktop software provides several features that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings: 1.
  • Page 610: Sharing

    I can’t beam information to another handheld or other device. NOTE • If you are beaming to another Palm Powered device, confirm that your handheld and the other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that the path between the two handhelds is clear of obstacles.
  • Page 611 When someone beams information to my handheld, it doesn‘t receive the info. • If you are receiving info from another Palm Powered device, confirm that your handheld and the other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that the path between the two handhelds is clear of obstacles.
  • Page 612: Problems With Incompatible Applications

    CHAPTER 28 Common Questions Other Bluetooth devices cannot find my handheld. • Go to Favorites and select Bluetooth that Bluetooth is turned on. • Make sure the Discoverable setting is set to Yes. Problems with incompatible applications palmOne, Inc. works with developers of third-party add-on applications to ensure the compatibility of these applications with your handheld.
  • Page 613 If you have multiple third-party applications installed on your handheld or have upgraded from an earlier model of a Palm Powered device, perform the following procedure to remove all third-party applications from your handheld. Once you have removed all of the third-party applications, you can install one application at a time to determine which application is causing the problem.
  • Page 614 CHAPTER 28 Common Questions Tungsten™ E2 Handheld b. Double-click a PRC file. On a Windows computer, the palmOne Quick Install window opens with the PRC file listed. On a Mac computer, the HotSync Manager window opens with the PRC file listed. NOTE Alternatively, on a Mac computer, you can drag the PRC file to the Send To Handheld droplet instead of double-clicking it.
  • Page 615: Chapter 29: Getting Help

    If you run into a problem with your handheld, be sure to check these resources first: • Answers to common questions about your handheld and its features • The Palm • The Palm Desktop Software for the Macintosh User’s Guide located in the Documentation folder on your installation CD • The Knowledge Library, accessible at •...
  • Page 616: Technical Support

    CHAPTER 29 Getting Help Technical support If, after reviewing the self-help resources, you cannot solve your problem, go to www.palmOne.com/support Before requesting technical support, please experiment a bit to reproduce and isolate the problem. When you do contact Technical Support, please provide the following information: •...
  • Page 617: Product Regulatory Information

    Product Regulatory Information FCC Statement This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 618: Industry Canada

    Inc., Declares the Product: Model Name/Number: Manufacturer’s Name: Manufacturer’s Address: Tungsten™ E2 Handheld Tungsten™ Product Family Tested to Comply With FCC Standards FOR HOME OR OFFICE USE ® Handheld PDA & HotSync cable Tungsten E2 palmOne 400 N. McCarthy Blvd. Milpitas, 95035-5112...
  • Page 619: Battery Warning

    Meets the following European Council Directives: • 89/336/EEC (EMC Directive) • 99/5/EC (R&TTE Directive) • 73/23/EEC (Low Voltage Directive). Conforms with the following specifications: • EN 55024: 1998 (Emissions & Immunity) • EN55022:1998, CISPR 22 1997, Class B Radiated and Conducted Emissions •...
  • Page 620: Intrinsic Safety Warning

    Varoitus Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. Advarsel Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefait av apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner. Waarschuwing! Bij dit produkt zijn batterijen geleverd.
  • Page 621 Static Electricity, ESD, and Your palmOne™ Handheld Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence. Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances.
  • Page 622 • Material type (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.) • The rapidity with which you touch, connect or disconnect electronic devices. While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.
  • Page 623: Index

    INDEX SYMBOLS ! (exclamation point) in Tasks list 227 * (asterisk) characters 113 . (period) character 44 NUMERICS 12-hour clock. See clock 12-hour formats 517 123 characters on screen 57 123 input area (Graffiti 2 writing) 44 24-hour clock 515 24-hour formats 515 5-way navigator described 19...
  • Page 624 albums arranging photos in 185 creating 183 moving photos to other 186 removing photos 191 scrolling through 182 selecting 184 alerts 5 See also alarms; reminders aligning screen 524 All category 482 Allow wakeup command 267 alphabet (Graffiti 2 writing) 47 alphabetic keyboard 23 alternate stroke shapes 520 Always connect check box 286...
  • Page 625 viewing unscheduled time slots for 163 writing Graffiti 2 ShortCuts for 56 archive folders 110 archived information importing 100 archived items 110 archiving information 110 ASF media files 174 assigned passwords 537 asterisk (*) characters 113 Attach Signature check box 282 attachments See also email adding 332...
  • Page 626 sending applications to 560 sending events to 168 sending memos to 236 sending notes to 245 sending photos and videos to 192 sending tasks to 229 setting up 249 sharing information with 30 synchronizing with 17 turning off 570 verifying status of 255 waking up handhelds from 267 Bluetooth HotSync option 257 Bluetooth icon 25...
  • Page 627 scheduling events 133 selecting dates on 216 setting alarms from 166 – setting display options 161 synchronizing information for 69 transferring information to 59 troubleshooting 168 updating information in 67 Calendar files 100 Calendar icon 25 Calendar Preferences dialog box 148 calendar views 156 calibration 524 Call History List 423...
  • Page 628 43 entering network information for 78 managing schedules from 167 overwriting information on 90 preinstalled software for 26 removing Palm Desktop software 109 synchronization options for 85 synchronizing with 67 transferring music from 196 troubleshooting synchronization problems 575...
  • Page 629 438 customizing connections for 533 displaying primary settings for 83 entering information with 43 entering network information for 78 overwriting information on 90 preinstalled software for 26 removing Palm Desktop software 109 synchronization options for 85 synchronizing with 68...
  • Page 630 troubleshooting synchronization problems 575 Cradle/Cable setting 533 creating appointments 133 backups 66 bookmarks 396 business cards 119 categories 481 company-specific information 11 connections 532 contacts 59 email accounts 274 email messages 305 Excel spreadsheets 269 expense records 441 filters 354 login scripts 543 memos 231 multiday events 140...
  • Page 631 – tasks 224 description fields 133 deselecting options 24 Desktop overwrites handheld option 90 desktop software See also Palm Desktop software archiving information in 110 downloading 17 installing 26 overwriting information in 90 removing old 7 updating handheld from 90...
  • Page 632 Dialer application benefits of 420 dialing from 421 related topics for 427 troubleshooting 427 Dialer icon 421 Dialer keypad 421 dialing from handheld 420 dialing in to networks 77 dialing preferences 533 Dialing setting (connections) 533 dialog boxes 24 See also specific dictionaries 551 digitizer (defined) 524 Disable device name cache command 266...
  • Page 633 dragging applications 94 dragging song files 198 dragging to select text 61 drained batteries 570 drawing freehand 188 drawing tools 188 drivers 530 drop-down lists See lists droplets 200 due dates 216 dummy expansion card 552 Duplicate Contact command 120 duplicating contact information 116 duration 134 eBooks 29...
  • Page 634 Enable Background Playback check box 205 Enable device name cache command 266 Enable Smart Addressing option 369 enabling buttons and controls 519 encryption 272 End command 545 entering accented characters 51 current date and time 55 – Graffiti 2 ShortCuts 55 information 20 shortcuts for owner information 526...
  • Page 635 benefits of 440 categorizing information in 481 categorizing with Calculator 481 changing information 441 choosing currency options 443 deleting categories 483 – deleting information in 447 – entering expenses in 441 getting help with 450 opening 441 related topics for 451 saving information in 442 synchronizing information for 69 transferring information to 59...
  • Page 636 Game Sound pick list 525 games 484 General Packet Radio Service (GPRS) 253 gestures (Graffiti 2 writing) 52 Get IP command 545 Get Mail Options dialog box 291 Get unread email only option 292 Get unread mail option 279 getting started 6 GIF files 327 Go To Date dialog box 133 Go to Web Page dialog box 389...
  • Page 637 CD 2 installation prerequisites 105 installing additional software 26 applications 26 HotSync Manager 68 Palm Desktop software 3 related topics for 17 instant messenger (IM) accounts 117 instant messenger (IM) field 117 Int’l button 58 international keyboard 58 Internet...
  • Page 638 location 20 setting up connections for 533 synchronizing from 68 IR to a PC/Handheld connection 530 IR-enabled laptop 73 ISPs 247 iTunes application 201 J2ME files 29 Java files 29 JPG files 174 keeping track of expenses 440 key exchange 265 keyboard icons 23 keyboards adding additional 43...
  • Page 639 importing 102 installing applications 68 installing handheld software 7 opening calendars 167 synchronizing handheld 68 synchronizing with user profiles 16 transferring music files 200 troubleshooting problems 569 turning off IR port 76 writing memos 235 Mail Client pick list 341 mail databases 372 mail folders 315 mail servers 273...
  • Page 640 creating 269 displaying 170 downloading 329 importing information from 100 managing files for 28 opening 171 sending information to 442 transferring to handheld 66 Microsoft Exchange accounts 336 Microsoft Internet Explorer See Internet Explorer Microsoft Outlook See Outlook Microsoft Windows systems See Windows information Microsoft Word application 233 Microsoft Word documents...
  • Page 641 email accounts 276 expansion cards 557 handhelds 249 mail folders 317 photo albums 184 playlists 206 user profiles 12 navigating through websites 393 navigational controls 23 – navigator 19 negative numbers 453 Network Preferences dialog box 80 Network Preferences screen 536 network services 286 –...
  • Page 642 2 troubleshooting 568 uninstalling 109 updating information in 66 upgrading handhelds and 7 Tungsten™ E2 Handheld Palm Dialer software. See Dialer application Palm OS applications 31 Palm OS handhelds beaming to 168 exchanging memos with 236 exchanging messages with 387...
  • Page 643 phone settings 537 Phone Setup dialog box 250 Phone Setup option 250 phones 265 See also conference calls; mobile phones photo albums arranging photos in 185 creating 183 moving photos to other 186 removing photos 191 scrolling through 182 selecting 184 Photo Details screen 182 photos adding notes to 182...
  • Page 644 memos 236 notes 245 tasks 229 voice memos 387 web pages 413 Private check box 459 – profiles 11 programs. See software Prompt command 545 prompts 544 protecting handheld 248 protecting information 457 protocol (defined) 276 Protocol pick list 276 proxy servers 416 punctuation marks 46 Punctuation Shift indicator 53...
  • Page 645 110 Graffiti 2 ShortCut strokes 523 information 63 locations 496 mail folders 317 memos 234 notes 243 Palm Desktop software 109 passwords 466 photos 184 playlists 211 private entries 466 repeating tasks 224 selection highlight 34 service profiles 542 songs 210 –...
  • Page 646 reminders 115 repeating tasks 218 untimed events 136 scheduling conflicts 132 screen adding photos as backgrounds 163 adjusting brightness 22 aligning 524 blank 571 caring for 561 changing colors of 509 – changing fonts for 506 clearing 238 described 19 frozen 21 maintaining 561 navigational controls for 23...
  • Page 647 Set as default check box 91 Set Country dialog box 516 Set Date & Time button 491 Set Date dialog box 491 Set the default connection type option 292 Set Time dialog box 134 setting up email accounts 271 setting up wireless connections 246 settings See preferences setup 568 Setup Devices option 257...
  • Page 648 72 upgrades and 4 wirelessly 247 with IR port 68 with Microsoft Outlook 10 requirements for with Palm Desktop software 67 with sync cable 71 with user profiles 11 system information 67 System Preferences screen 373 system requirements 2...
  • Page 649 command buttons 24 entry boxes 24 Graffiti 2 writing and 44 menu items 38 moving songs with 207 problems with 562 screen elements 22 selecting text with 61 URLs 401 Task Preferences dialog box 217 tasks See also Tasks application adding contact information to 121 adding notes to 216 adding to Tasks list 226...
  • Page 650 Undo icon 39 Unfiled category 482 unfreezing handheld 562 uniform resource locators. See URLs uninstalling applications 572 Palm Desktop software 109 unread email messages 154 Unread pick list 313 unrecognized characters 43 unrecognized devices 248 unscheduled events 136 unscheduled time slots 163...
  • Page 651 vacations 140 validating usernames and passwords 288 VCF files 100 VCS files 100 VersaMail application accessing email with 271 adding attachments 333 addressing email 306 backing up mail databases 373 changing default folders 312 changing display options 313 changing email accounts 284 –...
  • Page 652 10 synchronizing handheld 68 synchronizing with user profiles 14 transferring music files 196 troubleshooting problems 568 uninstalling Palm One software 109 writing memos 235 Windows Media Player 28 wireless carriers 247 wireless connections 246 wireless email accounts 271...
  • Page 653 XLS files 170 Year View 160 year, selecting 491 yearly events 137 yearly tasks 219 ZIP files 328 Tungsten™ E2 Handheld...

Table of Contents