Epson PhotoPC 850Z User Manual page 120

Follow these steps to fix your camera connection:
1
Check the cable and make sure the connections are
secure. Make sure the pins inside the connector are not
bent.
2
Make sure your batteries have enough power, or your
AC adapter is connected.
3
Click Test Connection . If you see the same screen,
continue with step 5.
4
Select another port if necessary. In most cases, it's best to
leave the Port setting at Auto because EPSON Photo!3
can detect the camera connection automatically.
If you have a serial device connected to one port and an
internal modem on the other, you can try COM3 or
COM4.
If you're using a USB port, try selecting USB , then
remove the USB cable from your computer and
reconnect it.
5
Select a slower speed. EPSON Photo!3 automatically
chooses the fastest speed that works with your system.
This may actually be too fast for the configuration of
your port. Try setting the speed to 57600. You may
need to experiment to choose the best speed.
6
Click Test Connection again. If you still don't see
your pictures, see Chapter 16 for more troubleshooting
tips.
Getting Photos Into Your Computer 8-15
8
A
B