Nortel CC MIS Release Note page 8

Contents
7
Known problems
CC MIS problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
ACD MIS datastream problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Third-party interaction problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
viii Call Center Management Information System
Standard 2.0
81