Chapter 7 Troubleshooting - NETGEAR DGN2200M User Manual

Troubleshooting
7.
This chapter provides information about troubleshooting your N300 Wireless ADSL2+ Modem
Router DGN2200M Mobile Edition. After each problem description, instructions are provided to
help you diagnose and solve the problem. For the common problems listed, go to the section
indicated.
• Is the router on?
Go to Basic Functioning
• Have I connected the router correctly?
Go to Basic Functioning
• What are the LEDs on the front panel telling me?
Go to Troubleshoot with the LEDs
• I cannot access the router's configuration with my browser.
Go to Cannot Log In to the Wireless-N Modem Router
• I have configured the router, but I cannot access the Internet.
Go to Troubleshoot the Internet Connection
• Can my computer communicate with my router or with a remote device on the Internet?
Go to Troubleshoot a TCP/IP Network Using the Ping Utility
• I cannot remember the router's configuration password.
Go to Restore the Default Configuration and Password
• I want to clear the configuration and start over again.
Go to Restore the Default Configuration and Password
• The date or time is wrong.
Go to Problems with Date and Time
on page 101.
on page 101.
on page 101.
on page 104.
on page 108.
100
on page 103.
on page 107.
on page 108.
on page 108.
7