Motorola ST7000 Basic Service Manual
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Motorola ST7000 Basic Service Manual

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ST7000 Basic Service
Manual
NOVEMBER 2019
*MN002952A01*
MN002952A01-AH
©
2019 Motorola Solutions, Inc. All rights reserved

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Summary of Contents for Motorola ST7000

  • Page 1 ST7000 Basic Service Manual NOVEMBER 2019 *MN002952A01* MN002952A01-AH © 2019 Motorola Solutions, Inc. All rights reserved...

  • Page 2: Table Of Contents

    Operational Warnings....................... 20 Operational Cautions......................20 Warranty and Service Support.................21 Warranty Period and Return Instructions..................21 After Warranty Period........................21 Related EMEA Region Publications................ 22 Chapter 1: Model Information.................. 24 1.1 ST7000 Model Specifications....................24 1.2 Sales Model Nomenclature....................26 Chapter 2: Overview....................28...
  • Page 3 MN002952A01-AH Contents 2.1 Digital Modulation Technology....................28 2.2 Voice Compression Technology.................... 28 2.3 Transceiver..........................28 2.3.1 Digital Section......................29 2.3.2 Transmitter Path...................... 29 2.3.3 Receiver Path......................29 2.3.4 Frequency Generating Section................30 2.4 Bluetooth Section........................30 2.5 Global Navigation Satellite System Section................30 Chapter 3: Programming the Radio................31 Chapter 4: Test Setup and Testing................32 4.1 Typical Test Setup.........................
  • Page 4 MN002952A01-AH Contents 4.13.1 Testing in DALT Mode................... 53 4.13.2 Testing Charger Recognition................. 60 4.13.3 Proximity Sensor Calibration..................61 4.14 Captouch Button Calibration....................62 4.15 Service Flowchart........................ 64 Chapter 5: Maintenance....................65 5.1 Preventive Maintenance......................65 5.2 Safe Handling of CMOS and LDMOS Devices..............66 5.3 General Repair Procedures and Techniques................
  • Page 5 MN002952A01-AH Contents A.3 Service Replacement Kit Matrix.................... 88 Glossary........................90...

  • Page 6: List Of Figures

    MN002952A01-AH List of Figures List of Figures Figure 1: Battery Eliminator Overview....................33 Figure 2: Typical Test Setup........................34 Figure 3: Battery Eliminator Insertion..................... 35 Figure 4: RF cable kit insertion.......................36 Figure 5: Removing RF Cable Kit......................37 Figure 6: Battery eliminator removal.......................38 Figure 7: Connecting the Radio in Blank Flash Mode (1 of 2)..............39 Figure 8: Connecting the Radio in Blank Flash Mode (2 of 2)..............40 Figure 9: Connecting the radio in USB-C/Norm mode................
  • Page 7 MN002952A01-AH List of Figures Figure 37: Attaching the USB-C/Audio Jack Metal Retainer Screw............82 Figure 38: Installing the Internal Antenna Module Assembly..............83 Figure 39: Installing the Top Flex Board-to-Board Connector..............83 Figure 40: Inserting the Main PCB......................83 Figure 41: Attaching the USB Flex Board-to-Board Connector.............. 84 Figure 42: Attaching the OLED Display Board-to-Board Connector............84 Figure 43: Attaching the Front Cover.....................

  • Page 8: List Of Tables

    Table 2: Quick Start Guides........................22 Table 3: User Manuals........................... 22 Table 4: Other Related Manuals......................23 Table 5: ST7000 Sales Models......................24 Table 6: General Specifications for 380–430 MHz Sales Models............24 Table 7: Receiver Specifications for 380–430 MHz Sales Models............25 Table 8: Transmitter Specifications for 380–430 MHz Sales Models.............

  • Page 9: List Of Procedures

    MN002952A01-AH List of Procedures List of Procedures Assembly Procedures ..........................34 Disassembly Procedures ........................36 Connecting the Radio in Blank Flash Mode ..................39 Connecting the Radio in USB-C/Norm Mode ..................40 Connecting the Radio in UART Mode ....................41 Configuring IFR 3901/IFR 3902/IFR 3920 Setup .................. 44 Configuring IFR 3901/IFR 3902/IFR 3920 Setup for Japan radios ............45 Configuring IFR 2968 Setup ........................
  • Page 10 MN002952A01-AH List of Procedures Installing the OLED Display Module Assembly ..................81 Installing the USB-C/Audio Jack Flex Assembly ................... 82 Installing the Internal Antenna Module Assembly ..................83 Installing the Main Board ........................83 Installing the Front Cover ........................84 Inserting the Battery ..........................85 Attaching the Back Cover ........................

  • Page 11: Copyrights

    Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.

  • Page 12: Document History

    Date MN002952A01-AA Initial edition November 2016 MN002952A01-AB March 2017 • Changed 350–470 MHz to 380-430 MHz. • Updated ST7000 Series Model Specifica- tions. • Updated Test Check List. • Added antenna in Accessories Replacement Parts List. • Updated Display Description.

  • Page 13: Scope Of This Manual

    MN002952A01-AH Scope of this Manual Scope of this Manual This manual contains information necessary to test and maintain the TETRA radio at the module level. It also contains information on radio assembling and disassembling.

  • Page 14: Notations Used In This Manual

    MN002952A01-AH Notations Used in This Manual Notations Used in This Manual Throughout the text in this publication, you will notice the use of warning, caution, and notice notations. These notations are used to emphasize that safety hazards exist, and due care must be taken and observed.

  • Page 15: Safety Information

    Compliance with RF Exposure Standards Your Motorola Solutions two-way radio is designed and tested to comply with various national and international standards and guidelines for human exposure to radio frequency electromagnetic energy. Your Motorola Solutions two-way radio complies with the following RF energy exposure standards and guidelines: •...

  • Page 16: Rf Energy Exposure Awareness, Control Information, And Operational Instructions For Occupational Use

    • When worn on the body, always place the radio in a Motorola Solutions-approved clip, holder, holster, case, or body harness. The use of non-Motorola Solutions-approved accessories may result in exposure levels exceeding the IEEE/ICNIRP occupational/controlled environment RF exposure...

  • Page 17: Approved Accessories

    Use of non-Motorola Solutions-approved antennas, batteries, and accessories may exceed IEEE/ ICNIRP RF exposure guidelines. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, contact your dealer or local Motorola Solutions contact. Your nearest dealer can be found at www.motorolasolutions.com.

  • Page 18: Do Not Substitute Options Or Accessories

    Repairs for Motorola Solutions products with intrinsically safe approval are the responsibility of the user. Repairs to a Motorola Solutions FM approved radio product should only be done at a location that has been FM audited under the FM 3605 repairs and service standard. Contact Motorola Solutions for...

  • Page 19: Electromagnetic Interference/Compatibility

    MN002952A01-AH Safety Information Items not considered as repairs are items in which an action is performed on a unit which does not require the outer casing of the unit to be opened in a manner which exposes the internal electrical circuits of the unit.

  • Page 20: Operational Warnings

    MN002952A01-AH Safety Information • Pull off the road and park before making or answering a call if driving conditions or regulations so require. Operational Warnings WARNING: For vehicles with an air bag, refer to the manual of the vehicle manufacturer before installation of electronic equipment to avoid interference with air bag wiring.

  • Page 21: Warranty And Service Support

    Warranty Period and Return Instructions The terms and conditions of warranty are defined fully in the Motorola Solutions Dealer or Distributor or Reseller contract. These conditions may change from time to time and the following notes are for guidance purposes only.

  • Page 22: Related Emea Region Publications

    MN003013A01 uk-UA MN003199A01 fi-FI MN004977A01 ca-ES MN005278A01 tr-TR Table 3: User Manuals Part Number Description Language MN002958A01 ST7000 Feature User Guides en-US MN003015A01 en-US and es-LA MN003016A01 en-US and pt-BR MN003017A01 en-US and de-DE MN002955A01 ST7000 Product Information en-US...

  • Page 23: Table 4: Other Related Manuals

    MN002952A01-AH Related EMEA Region Publications Table 4: Other Related Manuals Part Number Description Language MN002951A01 ST7000 Detailed Service Man- en-US...

  • Page 24: Chapter 1: Model Information

    MN002952A01-AH Chapter 1: Model Information Chapter 1 Model Information This manual applies to the following ST7000, Class 3L, TETRA Handportable Terminal model: Table 5: ST7000 Sales Models Sales Model No. Short Description MDH67PCL6TZ5AN ST7000 380–430 MHz PTM412DE MDH67PCL6TZ5ANB ST7000 380–430 MHz BULK PTM412DE ST7000 Model Specifications NOTICE: Specifications subject to change without notice.

  • Page 25: Table 7: Receiver Specifications For 380-430 Mhz Sales Models

    MN002952A01-AH Chapter 1: Model Information Table 7: Receiver Specifications for 380–430 MHz Sales Models RECEIVER Receiver Type: Class A and B Frequency Range: 380.0–430.0 MHz Channel Spacing: 25 kHz Sensitivity (3.5%) BER: -114 dBm (guaranteed) -116 dBm (typical) Intermodulation: (3.5%) BER Interfering Signal Level -47 dBm Selectivity Blocking:...

  • Page 26: Sales Model Nomenclature

    MD = Europe, Middle East, and Africa (EMEA) Type of Unit H = Hand-Held Portable M = Mobile Product Model Series 67 = Motorola Solutions ST7000 Family Frequency Band P = 380–430 MHz R = 415 MHz and 465 MHz U = 806–870 MHz NOTICE: Values given represent range only;...
  • Page 27 MN002952A01-AH Chapter 1: Model Information Position Description Value 6 = 25 kHz 7 = 30 kHz Primary Operation N = Digital Front Q = Low Profile – Basic Display R = Digital Multi-Service T = TDMA Digital Dual Mode Primary System Z = Dimetra Type Feature Level...

  • Page 28: Chapter 2: Overview

    MN002952A01-AH Chapter 2: Overview Chapter 2 Overview To achieve a high spectrum efficiency, the radio uses digital modulation technology and sophisticated voice-compression algorithm. The voice of the person speaking into the microphone is converted into a digital bit stream consisting of zeros (0) and ones (1). This stream is then modulated into a radio frequency (RF) signal, which is transmitted over-the-air to another radio.

  • Page 29: Digital Section

    MN002952A01-AH Chapter 2: Overview 2.3.1 Digital Section The digital section is based on a Dual Core System On a Chip (SoC) processor, a low-power Applications processor with dual core architecture based on Advanced RISC Machine (ARM) application core and Digital Signal Processor (DSP) core with floating point. The dual-core architecture of the Dual Core Processor SoC provides benefits of both DSP and Reduced Instruction Set Computing (RISC) technologies.

  • Page 30: Frequency Generating Section

    MN002952A01-AH Chapter 2: Overview • Off Channel Detector and Inverting Schmitt Trigger • Balanced-Unbalanced Converter (BALUN) • Limiter • 2-bit 6/12/18 dB Step Attenuator • Discrete Front Filter • Low Noise Amplifier (LNA) integrated with Step Attenuator and Automatic Gain Control (AGC) continuous attenuation •...

  • Page 31: Chapter 3: Programming The Radio

    MN002952A01-AH Programming the Radio Chapter 3 Programming the Radio NOTICE: For programming the radio, refer to 6802974C10 TETRA Customer Programming Software (CPS) Plus Start-up User Guide.

  • Page 32: Chapter 4: Test Setup And Testing

    CAUTION: Any level 3 repairs can deeply affect the performance of the terminal and may cause a new tuning procedure. Certain authorized Motorola Solutions depots, where the appropriate test and tune equipment is available, applies this tuning procedure. The appropriate test and tune equipment is a special automated test equipment which is only available at some Motorola Solutions factories and Motorola Solutions repair centers.

  • Page 33: Figure 1: Battery Eliminator Overview

    MN002952A01-AH Chapter 4: Test Setup and Testing Figure 1: Battery Eliminator Overview Table 11: Battery Eliminator Overview Description UART Communication Mode USB/Normal Power ON Mode Blank Board Flashing Mode UART Connector CAUTION: Connect the red (+) and black (-) wires of the battery eliminator to the respective positive and negative points of the power supply, and use the correct voltage (3.8 VDC, maximum 4.2 VDC).

  • Page 34: Assembly Procedures

    MN002952A01-AH Chapter 4: Test Setup and Testing Figure 2: Typical Test Setup Description 3.8 V Power Supply Battery Eliminator connected to Power Supply RF Cable N-type RF Connector IFR 39xx/IFR 2968 4.1.1 Assembly Procedures Procedure: 1 Insert the bottom area of the battery eliminator into the compartment.

  • Page 35: Figure 3: Battery Eliminator Insertion

    MN002952A01-AH Chapter 4: Test Setup and Testing Figure 3: Battery Eliminator Insertion Description Battery Eliminator Banana Plug 2 Press down the top area of the battery eliminator into the compartment until it clicks. 3 Remove the retainer by loosening the thumb screw. WARNING: Use the right RF cable kit for testing, else it damages the RF connector.

  • Page 36: Disassembly Procedures

    MN002952A01-AH Chapter 4: Test Setup and Testing Figure 4: RF cable kit insertion Description IFR 39xx/IFR 2968 RF Cable Thumb Screw Retainer RF Cable (Part Number TL000100A01) RF Plug Slot Battery Eliminator Banana Plug 4.1.2 Disassembly Procedures Procedure: 1 Loosen the thumb screw. 2 Remove the retainer horizontally backward.

  • Page 37: Figure 5: Removing Rf Cable Kit

    MN002952A01-AH Chapter 4: Test Setup and Testing Figure 5: Removing RF Cable Kit Description IFR 39xx/IFR 2968 RF Cable Thumb Screw Retainer RF Cable (Part Number TL000100A01) RF Plug Slot Battery Eliminator Banana Plug 4 Push up the battery latch. The battery eliminator is slightly ejected from the slot. 5 Pull the top part of the battery eliminator outward from the compartment.

  • Page 38: Flashing Mode

    This section lists the applicable flashing mode for the radio and its procedures. • Blank Flash Mode NOTICE: Blank Board Flashing Mode is not supported and can only be performed at authorized Motorola Solutions Repair Center. • USB-C/Norm Mode •...

  • Page 39: Connecting The Radio In Blank Flash Mode

    MN002952A01-AH Chapter 4: Test Setup and Testing 4.2.1 Connecting the Radio in Blank Flash Mode The function of this mode is for blank board flashing. Procedure: 1 Flip up the battery eliminator switch. 2 Connect the serial data cable to the PC. 3 To enter Boot Me mode, press the On/OFF button or connect the programming cable to the PC.

  • Page 40: Connecting The Radio In Usb-C/Norm Mode

    MN002952A01-AH Chapter 4: Test Setup and Testing Figure 8: Connecting the Radio in Blank Flash Mode (2 of 2) Description Personal Computer Power Supply 3.8 V Serial Data Cable Programming Cable (USB Type-C) 4.2.2 Connecting the Radio in USB-C/Norm Mode The function of this mode is for radio normal power-up and programming cable connection between the radio and the PC.

  • Page 41: Connecting The Radio In Uart Mode

    MN002952A01-AH Chapter 4: Test Setup and Testing Figure 9: Connecting the radio in USB-C/Norm mode Description Personal Computer Power Supply 3.8 V Programming Cable (USB Type-C) 4.2.3 Connecting the Radio in UART Mode Procedure: 1 Push down the switch. 2 Connect the radio and PC with the serial data cable. 3 Power on the radio.

  • Page 42: Test Check List

    MN002952A01-AH Chapter 4: Test Setup and Testing Figure 10: Connecting the radio in UART mode Description Personal Computer Power Supply 3.8 V Serial Data Cable Test Check List Table 12: Test Setup for 380–430 MHz Radio Models The following table summarizes the required test setup for 380–430 MHz radio models. Test Name Test Setup Radio Setup...

  • Page 43: Transmitter Tests

    MN002952A01-AH Chapter 4: Test Setup and Testing Test Name Test Setup Radio Setup Test Condi- Limits tions Access Parame- -53 dBm Mobile Power 30.0 dBm (1 W radio) 32.5 dBm (1.8 W radio) Burst Type Normal Transmitter RF Gen Level -90 dBm 30.5–34.5 dBm Burst Power...

  • Page 44: Duplex Test

    MN002952A01-AH Chapter 4: Test Setup and Testing 4.3.3 Duplex Test Digital Duplex Test (Tx) Measurement Capabilities: • Bar charts (Tx Power, Frequency Error, Vector Error RMS) • Spectrum Analyzer • Power Analyzer • Vector Analyzer • Vector Diagrams Configuring IFR 3901/IFR 3902/IFR 3920 Setup Use these procedures to configure the IFR 3901/IFR 3902/IFR 3920 setup.

  • Page 45: Configuring Ifr 3901/Ifr 3902/Ifr 3920 Setup For Japan Radios

    MN002952A01-AH Chapter 4: Test Setup and Testing NOTICE: The displayed values are factory defaults and should not be changed. BROADCAST: Not Supported BROADCAST INTERVAL: 5 s NEIGHBOUR CELL CHANNEL: 3500 NEIGHBOUR CELL LOCATION AREA: 0017 NEIGHBOUR CELL IDENTIFIER: 01 SLOW RE-SELECT THRESHOLD ABOVE FAST: 10 dB FAST RE-SELECT THRESHOLD: 10 dB SLOW RE-SELECT HYSTERESIS: 10 dB FAST RE-SELECT HYSTERESIS: 10 dB...

  • Page 46: Configuring Ifr 2968 Setup

    MN002952A01-AH Chapter 4: Test Setup and Testing Short Subscriber Identity (SSI): (use fixed) 9999 Group Short Subscriber Identity (GSSI): (use fixed) 1001 Power Class: (use fixed) 4 (30.0dBm/1W) Receiver Class: (use fixed) A NOTICE: The number for Short Subscriber Identity (SSI) and Group Short Subscriber Identity (GSSI) is based on the number key in the Codeplug of the radio.
  • Page 47 MN002952A01-AH Chapter 4: Test Setup and Testing 2 Press Systems Mode Key and wait until the digital system is initialized. 3 Press Tetra Mobile → Setup. Enter the System Parameters Screen. 4 Press Channel Plan. 5 Press Tetra 380+0MS. The Control Channel automatically changes to 3600, and Traffic Channel automatically changes to 3700.

  • Page 48: Configuring Ifr 3901/Ifr 3902/Ifr 3920 Manual Screen Test

    MN002952A01-AH Chapter 4: Test Setup and Testing FAST RE-SELECT THRESHOLD: 10 dB SLOW RE-SELECT HYSTERESIS: 10 dB FAST RE-SELECT HYSTERESIS: 10 dB 23 Press Return. 24 Press Trunk Type → message Trunked (Transmission). 25 Press More. NOTICE: The displayed values are factory defaults and should not be changed. It is not required to configure Call Types, Call Arial, and Messages.

  • Page 49: Rf Tests

    MN002952A01-AH Chapter 4: Test Setup and Testing 7 Press Burst Type → Normal. The test equipment configuration setup is completed. NOTICE: The System Setup Configuration Data is saved even after the power is turned off. However, the Manual Test Setup is not saved. RF Tests This section lists the applicable RF Tests and its procedures for the radio.

  • Page 50: Testing Transmitter Using Ifr 3901/Ifr 3902/Ifr 3920

    MN002952A01-AH Chapter 4: Test Setup and Testing 4.9.3 Testing Transmitter using IFR 3901/IFR 3902/IFR 3920 Procedure: 1 To select RF Settings, press TAB. 2 Enter -90 for RF Gen level. 3 Switch ON the RF Gen. 4 Switch OFF the Pre Amp. 5 Press PTT.

  • Page 51: Call Processing Tests

    MN002952A01-AH Chapter 4: Test Setup and Testing 4.10 Call Processing Tests This section list the applicable Call Processing Tests and its procedures. 4.10.1 Talk Back using IFR 3901/IFR 3902/IFR 3920 Prerequisites: Ensure that the handset and test equipment are configured the same as given in the Transmitter Test before you start this test.

  • Page 52: Digital Duplex Test (Tx) Using Ifr 3901/Ifr 3902/Ifr 3920

    MN002952A01-AH Chapter 4: Test Setup and Testing 3 Press Abort Call. 4 Repeat step 1 through step 3 for Phone and Emergency calls. 4.11 Digital Duplex Test (Tx) using IFR 3901/IFR 3902/IFR 3920 Procedure: 1 On the radio, press Menu → Contact → Contact 1 → Send. The following results are displayed on the Tx Measurements window.

  • Page 53: Manual Mode Testing

    MN002952A01-AH Chapter 4: Test Setup and Testing Power Profile: Passed Burst Timing: ± 0.25 Symbols Vector Error: Max 10% RMS, Max 30% Peak, Max 5% residual Frequency Error: ± 100 Hz 2 Speak into the microphone of the handset. You hear your speech (after a short delay) from the internal earpiece of the handset. NOTICE: If you need more details, press Duplex Test.
  • Page 54 MN002952A01-AH Chapter 4: Test Setup and Testing NOTICE: Any key pressed causes the test to advance from one step to the next. You are to respond accordingly to the instructions on the screen. Procedure: Display Test 1 Display test. The display shows: Display test Press any key to proceed 2 Do the following:...
  • Page 55 MN002952A01-AH Chapter 4: Test Setup and Testing Action Result SIM card PASSED Press Any key To Continue 9 Press the corresponding key to proceed to the next test. Vibrator Test 10 The display shows: Vibrator Test 11 Do the following: Action Result Press any key.
  • Page 56 MN002952A01-AH Chapter 4: Test Setup and Testing Action Result Up LED on The Up button of the radio is lit. Press any key. The display shows: Down LED on The Down button of the radio is lit. Press any key. The display shows: Back LED on The Back button of the radio is lit.
  • Page 57 MN002952A01-AH Chapter 4: Test Setup and Testing Action Result Press the corresponding The display shows: key to continue. Internal Speaker Tone Test The speaker plays a continuous tone. Press any key. The display shows: Internal Earpiece Tone Test The internal earpiece plays a continuous tone. Press any key.
  • Page 58 MN002952A01-AH Chapter 4: Test Setup and Testing Action Result Attach RSM accessory to The display shows: the radio. TOP MIC to RSM Loopback Test Speak into the top micro- You hear your voice from the PHF (RSM connected) ear- phone. piece.
  • Page 59 MN002952A01-AH Chapter 4: Test Setup and Testing Action Result Press the corresponding The respective display disappears every time you press a key to continue. key. Continue until display is empty. 30 Press the corresponding key to proceed to the next test. Mandown Test 31 The display shows: Mandown...

  • Page 60: Testing Charger Recognition

    MN002952A01-AH Chapter 4: Test Setup and Testing 37 The display shows: Bluetooth Test 38 Do the following: Action Result Press any key. The display shows: BT test - pairing WAIT !!! NOTICE: Be prepared with supported Bluetooth accessories configured to pairing mode. Wait for result.

  • Page 61: Proximity Sensor Calibration

    MN002952A01-AH Chapter 4: Test Setup and Testing • A beep is heard. • Keypad back-light is turned ON. • Charging icon is shown. 3 Connect the handset to the USB Charger. Check the following: • PMOLED display shows charger connected. •...

  • Page 62: Captouch Button Calibration

    MN002952A01-AH Chapter 4: Test Setup and Testing Test Parameter Lower Limit Upper Limit Offset Count (no gray card) 1900 3100 Offset Count (with gray card) 2050 3500 Upper threshold 2300 3750 Lower threshold 2250 3700 4.14 Captouch Button Calibration If there is a severe loss in degradation, calibrate the threshold according to the documented percentage value of the detection.
  • Page 63 MN002952A01-AH Chapter 4: Test Setup and Testing • Back: SENSOR5 • OK: SENSOR3 8 Execute command CPPROG_CAP_TOUCH to write the buffer value into the codeplug. Radio firmware returns CP_OK indicating the new value has been written into the codeplug. 9 Execute command CAP_TOUCH WRITE USER_CONFIGURATION_REGISTERS to reset the captouch chipset and initialize with the new threshold value.

  • Page 64: Service Flowchart

    MN002952A01-AH Chapter 4: Test Setup and Testing 4.15 Service Flowchart The service flowchart shows the expected results and their next required actions for the testing procedure of the radio. Figure 11: Service Flowchart Connect the radio to the IFR (1) Fail Pass Perform all...

  • Page 65: Chapter 5: Maintenance

    MN002952A01-AH Maintenance Chapter 5 Maintenance This chapter provides information about the care and maintenance of this radioRSM. Preventive Maintenance Periodic visual inspection and cleaning are recommended. Inspection Check that the external surfaces of your radio are clean, and that all external controls and switches are functional.

  • Page 66: Safe Handling Of Cmos And Ldmos Devices

    (ESD) shoes, and an ESD chair. • Wear a conductive wrist strap in series with a 100k resistor to ground. Replacement wrist straps that connect to the bench top covering are Motorola Solutions part number 4280385A59. • Do not wear nylon clothing while handling CMOS/LDMOS devices.

  • Page 67: General Repair Procedures And Techniques

    Parts Replacement and Substitution When damaged parts are replaced, identical parts must be used. If the identical replacement part is not locally available, check the parts list for the proper Motorola Solutions part number and order the part. Rigid Circuit Boards This family of radios use bonded, multi-layer, printed circuit boards.

  • Page 68: Pre-Baking Of Integrated Circuits

    MN002952A01-AH Chapter 5: Maintenance • Avoid accidentally getting solder in the connector. • Be careful not to form solder bridges between the connector pins. • Examine your work closely for shorts due to solder bridges. For soldering components with Hot-Air or infra red solder systems, check the user guide of your solder system to get information on solder temperature and time for the different housings of the integrated circuits and other components.

  • Page 69: Level 1 And Level 2 Maintenance

    MN002952A01-AH Chapter 5: Maintenance Part Number Moisture Sensitivity Description Level (MSL) 51016003001 mDDR RAM, U4050_A MM000157A01 FLASH, U4000_A Level 1 and Level 2 Maintenance This manual covers Level 1 and Level 2 Maintenance. At Level 1 maintenance, you replace the terminal and/or accessories and send the faulty unified chassis and/or accessories to a higher level of maintenance.

  • Page 70: Figure 12: Exploded View

    MN002952A01-AH Chapter 5: Maintenance Figure 12: Exploded View Table 17: Radio Replacement Parts List No. from Ex- Part/Kit Number Description ploded View LB000755A01 Test Point Label LB000714A01 Tamper/Hologram Label 28012032001 Bluetooth/GPS RF Switch Seal 4 5 6 AN000168A01 Stubby 25 mm Antenna (380–430 MHz)
  • Page 71 MN002952A01-AH Chapter 5: Maintenance No. from Ex- Part/Kit Number Description ploded View AN000171A011 Stubby 15 mm Antenna (800 MHz) AN000172A015 Stubby 20 mm Antenna (415 MHz and 465 MHz), Japan 0104074J19 Internal Antenna Module (Japan) 4 5 6 0104075J11 Internal Antenna Module (UHF) 0104075J37 Internal Antenna Module (800 MHz) HW001186A01...

  • Page 72: Accessories Replacement Parts List

    MN002952A01-AH Chapter 5: Maintenance 5.6.2 Accessories Replacement Parts List Choose from a variety of accessories designed, tested, and certified to optimize the performance of this radio. Table 18: Antennas Part Number Description AN000168A01 Stubby 25 mm (380–430 MHz) Table 19: Antenna Rings Part Number Description PMLN7636_...

  • Page 73: Table 22: Batteries And Chargers

    MN002952A01-AH Chapter 5: Maintenance Table 22: Batteries and Chargers Part Number Description PMNN4510_ IMPRES 2, 2300 mAh Li-Ion Slim Battery PMPN4120_ 12-Device Multi-Unit Charger with Japan Plug PMPN4121_ 12-Device Multi-Unit Charger with Euro Plug PMPN4122_ 12-Device Multi-Unit Charger with UK/HK Plug PMPN4123_ 12-Device Multi-Unit Charger with Australia/NZ Plug PMPN4124_...

  • Page 74: Radio Disassembly And Reassembly

    03012043002 2.2±0.1 lb-in 5.7.2 Disassembling the Radio Only Motorola Solutions Service Centers or Authorized Motorola Solutions Service Dealers can disassemble the radio for repair or maintenance. Prerequisites: Prepare a torque screwdriver with 3 IP and 6 IP TORX Plus ®...

  • Page 75: Removing The Antenna

    MN002952A01-AH Chapter 5: Maintenance 5.7.2.1 Removing the Antenna Procedure: Unscrew the antenna counterclockwise until it is detached from the radio. The antenna must be removed each time the back housing is removed. Figure 13: Removing the Antenna 5.7.2.2 Removing the Back Cover Prerequisites: Prepare the Battery Cover Opener (part number HW001104A01).

  • Page 76: Removing The Front Cover

    MN002952A01-AH Chapter 5: Maintenance Figure 15: Removing the Battery 5.7.2.4 Removing the Front Cover Procedure: 1 Follow the sequence in Figure 16: Removing the Main Screws on page 76 to remove the screws. Use a torque screwdriver with 6 IP Torx Plus bit and unscrew in a counterclockwise direction.

  • Page 77: Removing The Main Board

    MN002952A01-AH Chapter 5: Maintenance Figure 18: Detaching the OLED Display Flex Board-to-Board Connector 5.7.2.5 Removing the Main Board Procedure: 1 Detach the USB-C/audio jack flex assembly board-to-board connector before carefully lifting the main board. Figure 19: Detaching the USB Board-to-Board Flex Connector Figure 20: Removing the USB Board-to-Board Flex Connector from the Main Board 2 Detach the top flex board-to-board connector to remove the main board.

  • Page 78: Removing The Internal Antenna Module Assembly

    MN002952A01-AH Chapter 5: Maintenance 5.7.2.6 Removing the Internal Antenna Module Assembly Procedure: Detach the internal antenna module assembly. Figure 22: Detaching the Internal Antenna Module Assembly 5.7.2.7 Removing the USB-C/Audio Jack Flex Assembly Once the USB-C/audio jack flex assembly is removed, a new USB-C O-ring must be replaced. Procedure: 1 Use a torque screwdriver with 3 IP Torx Plus bit to unscrew the USB-C/audio jack metal retainer screw in a counterclockwise direction.

  • Page 79: Removing The Oled Display Module Assembly

    MN002952A01-AH Chapter 5: Maintenance Figure 25: Removing the USB-C/Audio Jack Flex Assembly 5.7.2.8 Removing the OLED Display Module Assembly Procedure: 1 Push the plastic retention feature beyond the edge of the metal retainer to detach the OLED capacitive touch metal retainer. Figure 26: Detaching the Capacitive Touch Metal Retainer 2 Lift the capacitive touch metal retainer to remove it.

  • Page 80: Removing The Main Seal

    Figure 31: Removing the Main Seal 5.7.3 Reassembling the Radio Only Motorola Solutions Service Centers or Authorized Motorola Solutions Service Dealers can disassemble the radio for repair or maintenance. Prerequisites: Prepare a torque screwdriver with 3 IP and 6 IP TORX Plus ®...

  • Page 81: Attaching The Main Seal

    MN002952A01-AH Chapter 5: Maintenance 5.7.3.1 Attaching the Main Seal Procedure: Follow the sequence in Figure 32: Attaching the Main Seal on page 81 to insert the retention features of the main seal into the respective slots of the front housing. Figure 32: Attaching the Main Seal Description Installation sequence...

  • Page 82: Installing The Usb-C/Audio Jack Flex Assembly

    MN002952A01-AH Chapter 5: Maintenance Figure 34: Installing the Capacitive Touch Metal Retainer 5.7.3.3 Installing the USB-C/Audio Jack Flex Assembly Procedure: 1 Insert the USB-C/audio jack flex assembly with a new USB-C O-ring to the main housing slot. Figure 35: Inserting the USB-C/Audio Jack Flex Assembly 2 Insert the USB-C/audio jack metal retainer.

  • Page 83: Installing The Internal Antenna Module Assembly

    MN002952A01-AH Chapter 5: Maintenance 5.7.3.4 Installing the Internal Antenna Module Assembly Procedure: Insert the internal antenna module assembly and press it down firmly until it snaps in place. Figure 38: Installing the Internal Antenna Module Assembly 5.7.3.5 Installing the Main Board Procedure: 1 Assemble the top flex board-to-board connector to the main PCB.

  • Page 84: Installing The Front Cover

    MN002952A01-AH Chapter 5: Maintenance Figure 41: Attaching the USB Flex Board-to-Board Connector 5.7.3.6 Installing the Front Cover Procedure: 1 Attach the OLED display board-to-board connector to the main display board-to-board connector. Figure 42: Attaching the OLED Display Board-to-Board Connector 2 Align the bottom edges of the front cover and the main housing. Press down on the top area of the front cover to attach it to the two catches on the main housing.

  • Page 85: Inserting The Battery

    MN002952A01-AH Chapter 5: Maintenance Figure 44: Attaching the Main Screws 5.7.3.7 Inserting the Battery Procedure: 1 Insert the battery into the battery compartment until the contacts align and the battery hooks in place. Figure 45: Inserting the Battery 2 Press the battery downward until it clicks. 5.7.3.8 Attaching the Back Cover Procedure:...

  • Page 86: Installing The Antenna

    MN002952A01-AH Chapter 5: Maintenance Call-out Description Fastening bridges 2 Press the battery cover down along the sides from the bottom to the top of the radio, to ensure that all retention features are engaged to the main housing. Figure 47: Attaching the Battery Cover 5.7.3.9 Installing the Antenna Procedure:...

  • Page 87: Appendix A: Service Information

    The radios are programmed at the factory. They cannot be tuned at the field service level. Level 3 Maintenance Level 3 maintenance can only be done at the Motorola Solutions Service Center/Depot. To find out more about Motorola Solutions Service Center, visit https://www.motorolasolutions.com/.

  • Page 88: Recommended Programming Equipment

    Extranet site Motorola Online at https://emeaonline.motorolasolutions.com. However, you cannot order export-controlled products or spare parts such as TEA-related boards through Motorola Online. Send an order form with actual end-customer details by e-mail to your customer care team. Your Input Send questions and comments regarding user documentation to documentation@motorolasolutions.com.
  • Page 89 ST7000 380–430 MHz TEA1 AES256 Mainboard PMUE5118_W ST7000 380–430 MHz TEA2 AES256 Mainboard PMUE5119_W ST7000 380–430 MHz TEA3 AES256 Mainboard PMUE5102_Z ST7000 380–430 MHz CLR Mainboard PMUE5107_Z ST7000 380–430 MHz CLR SIM Main- board PEN For internal Motorola Solutions ordering.
  • Page 90 MN002952A01-AH Glossary Glossary Advanced RISC Machine (ARM) Default A pre-defined set of parameters. processor architecture based on a 32-bit reduced instruction set (RISC) computer. Differential Quadrature Phase Shift Keying (DQPSK) A sub-class of the QPSK Air Interface Encryption (AIE) Provides methods of transmitting data.
  • Page 91 Pins whose function is programmable. std 1149.1a, which defines signals and behavior for serial testing. Global Core Accessory Interface Abbreviation: JTAG Motorola Solutions proprietary accessory port for kilohertz (kHz) use with Motorola Solutions approved cables. One thousand cycles per USB and RS232 styles supported.
  • Page 92 MN002952A01-AH Programming Cable circuit board with copper strips on one or both System-On-a-Chip An integrated circuit sides to replace wires. with all the required circuitry and components of an electronic system on a single chip. Programming Cable A cable that allows the Abbreviation: SoC computer to communicate directly with certain Time Division Multiple Access (TDMA)

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