1. Manuals
  2. Brands
  3. Motorola Manuals
  4. Portable Radio
  5. ST7000
  6. Product information manual

Motorola ST7000 Product Information Manual

Hide thumbs Also See for ST7000:
Table of Contents

Advertisement

Quick Links

MOBILE RELEASE 16.0
ST7000 Product
Information Manual
OCTOBER 2016
*MN002955A01*
MN002955A01-AA
© 2016 Motorola Solutions, Inc. All rights reserved

Advertisement

Table of Contents
loading

Related Manuals for Motorola ST7000

Summary of Contents for Motorola ST7000

  • Page 1 MOBILE RELEASE 16.0 ST7000 Product Information Manual OCTOBER 2016 *MN002955A01* MN002955A01-AA © 2016 Motorola Solutions, Inc. All rights reserved...

  • Page 3: Copyrights

    Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 4 This page intentionally left blank.

  • Page 5: Table Of Contents

    Copyrights........................3 List of Figures......................9 List of Tables......................11 Icon Conventions...................... 13 Chapter 1: Product Overview...................15 1.1 ST7000 Overview........................15 1.1.1 ST7000 Specifications..................... 16 1.2 Ordering Options for Radios and Features................17 1.3 Radio Ordering........................18 1.4 Customer Programming Software..................18 Chapter 2: Services and Features................
  • Page 6 MN002955A01-AA Contents 2.7.17 Transmission During Group Call................27 2.7.18 Call Restoration..................... 27 2.7.19 Temporary Group Address..................27 2.7.20 Late Entry.......................27 2.7.21 User Initiated Group Attachment................28 2.8 Private Call..........................28 2.8.1 Simplex Private Call....................29 2.8.2 Duplex Private Call....................29 2.8.3 Transmission Timeout Timer................... 29 2.8.4 Call Restoration in Private Call................
  • Page 7 MN002955A01-AA Contents 2.14 Mobility Services........................39 2.14.1 Main Control Channel Frequencies............... 39 2.14.2 Control Channel Selection..................40 2.14.3 Registration......................40 2.14.4 Call Roaming......................41 2.14.5 Seamless Handover....................42 2.14.6 Congested Cell Handling..................42 2.14.7 Subscriber Class....................42 2.14.8 Subscriber Class by Talkgroup................42 2.14.9 RF Power Class Toggle..................43 2.14.10 Local Site Trunking....................
  • Page 8 MN002955A01-AA Contents 3.4 One-Touch Buttons........................62 3.5 Display........................... 63 3.5.1 Status Icons......................64 3.5.2 Idle Display......................65 3.5.3 Languages Supported....................66 3.6 Tones.............................67 3.7 Description of Tones......................68 3.8 Dual Microphones........................68 3.9 Audio Toggle..........................69 3.10 Volume Adjustment Mode....................69 3.11 Accessory Setup........................69 3.12 Audio Features........................69 3.12.1 Audio Profile......................69 3.13 Test Page..........................

  • Page 9: List Of Figures

    MN002955A01-AA List of Figures List of Figures Figure 1: ST7000............................15 Figure 2: Trunked Mode Operation......................20 Figure 3: Direct Mode Operation......................20 Figure 4: Talkgroup Tree........................23 Figure 5: Communication through Repeaters..................49 Figure 6: Communication through Gateways..................49 Figure 7: SDS Remote Control Overview....................50 Figure 8: Charger Mode Screen......................
  • Page 10 This page intentionally left blank.

  • Page 11: List Of Tables

    Table 20: Service Information – Telephone Numbers and Addresses of the Asia and Pacific Motorola Solutions Centers....................... 75 Table 21: Service Information – Telephone Numbers and Addresses of Latin America Radio Support Centers..........................79 Table 22: Service Information – Telephone Numbers and Addresses of Latin America Motorola Solutions Centers..........................79 Send Feedback...
  • Page 12 This page intentionally left blank.

  • Page 13: Icon Conventions

    MN002955A01-AA Icon Conventions Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.
  • Page 14 This page intentionally left blank.

  • Page 15: Chapter 1: Product Overview

    These intuitive features allow you to focus on the task at hand instead of on the radio, thus increasing productivity at work. With a hybrid internal and external antenna system, the ST7000 radio fits easily in a pocket. The touch ®...

  • Page 16: St7000 Specifications

    MN002955A01-AA Chapter 1: Product Overview 1.1.1 ST7000 Specifications The following tables explain the specifications of the ST7000 radio. Table 1: General Technical Specification Parameter Value Dimensions H x W x D mm 107 x 60 x 19 122 x 60 x 19 (radio with 800 MHz antenna) 132 x 60 x 19 (radio with 380–430 MHz antenna)

  • Page 17: Ordering Options For Radios And Features

    Simple Pairing (SSP), Easier Pairing and Preventing Sniff- ing/Hacking. Bluetooth 4.0 supports Security Manager (SM) Services with AES Encryption. Audio HeadSet Profile, Fast PTT with Motorola Solutions accesso- ries Data Services Serial Port Profile, Dial Up Networking Profile, Discovery Mode, Generic Access Profile, Generic Attributes Profile (GATT), Heart Rate Profile, Battery Service Profile, and De- vices Info Profile.

  • Page 18: Radio Ordering

    MN002955A01-AA Chapter 1: Product Overview Radio Ordering Procedure: 1 Order the main radio model. 2 Order options from each of the following categories: • Software Selling Features • Customer Programming Software • Integrated Terminal Management • Accessories NOTICE: Export controls apply when ordering encryption. Customer Programming Software For information about Customer Programming Software, see the TETRA Terminals CPS Plus Start-up User Guide.

  • Page 19: Chapter 2: Services And Features

    MN002955A01-AA Services and Features Chapter 2 Services and Features System Support The radio operates on the Dimetra IP 5.x, 6.x, 7.x and 8.x releases and Dimetra IP Compact. It also operates on previous versions of Dimetra; from Release 3.8 and on. The radio is designed to operate optimally on the Dimetra IP system.

  • Page 20: Direct Mode Operation

    MN002955A01-AA Chapter 2: Services and Features Figure 2: Trunked Mode Operation Direct Mode Operation Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly without the need of a network. Figure 3: Direct Mode Operation Numbering and Addressing Each radio has an Individual TETRA Subscriber Identity (ITSI) used for addressing the radio over the air interface.

  • Page 21: Dialing Methods

    MN002955A01-AA Chapter 2: Services and Features Individual Short Subscriber Identity (ISSI). Using this scheme, an ISSI can comprise of a fleet number part and a member part. The ISSI of the radio is used to determine the leading digits for the digits omitted as in the following scenario: 1 The radio has the following ID: 1234567 2 You enter: 890...

  • Page 22: Group Call

    MN002955A01-AA Chapter 2: Services and Features • PABX (local short number) • Other (phone number) The Contact List has a maximum capacity of 2000 Contacts, with up to 1000 associated Private and up to 1000 associated either Phone or PABX numbers distributed among the contacts. The address book is also accessible through PEI.

  • Page 23: Talkgroup Selection

    MN002955A01-AA Chapter 2: Services and Features Placed in level 1 folders. Any given level 2 folder can only be sub-folder to one level 1 folder. NOTICE: The radio supports up to four levels of folders. Figure 4: Talkgroup Tree NOTICE: The folder definitions cannot be changed using the radio MMI. Any talkgroup folder or sub-folder which is either empty or does not contain any programmed talkgroups is hidden in the MMI.

  • Page 24: Receive-Only Talkgroups

    MN002955A01-AA Chapter 2: Services and Features A favorite talkgroup range name replaces a talkgroup range name on the radio display whenever a favorite talkgroup is selected, or is in use for appropriate operation. The ranges of favorite talkgroups with their talkgroup assignments are kept through the radio power cycle. 2.7.5 Receive-only Talkgroups Talkgroups can be provisioned as receive-only talkgroups.

  • Page 25: Priority Monitor

    MN002955A01-AA Chapter 2: Services and Features If the SwMI instructs a radio to detach one of the scanned groups, the radio stops monitoring the group, but the group remains in the scan list. Subsequent attachment of a group by the SwMI causes the radio to begin monitoring the group again.

  • Page 26: Broadcast Call

    MN002955A01-AA Chapter 2: Services and Features 1 Internal Communication Talkgroups – regular talkgroups for the entire campus and individual buildings to communicate between staff members. 2 Internal Alarm Talkgroups – emergency talkgroups, individual for each building. 3 External Alarm Talkgroup – an emergency talkgroup to alert the entire campus. The staff in individual buildings uses the dedicated Internal Communication Talkgroups for daily routines and the Internal Alarm Talkgroup for safety procedures.

  • Page 27: Ptt Queue

    MN002955A01-AA Chapter 2: Services and Features 2.7.14 PTT Queue PTT Queue allows you to configure the response to releasing PTT of the call originating radio. This feature also determines how to cancel waiting for the call when the infrastructure is busy and your call is queued.

  • Page 28: User Initiated Group Attachment

    MN002955A01-AA Chapter 2: Services and Features For example, if you turn on your TETRA terminal and select a talkgroup with an ongoing group call, the radio automatically joins the call. Similarly, if the radio has been outside of the radio coverage, for example in a tunnel, the control channel continues to divert the terminal to a talkgroup call, assuming a call is already in progress.

  • Page 29: Simplex Private Call

    MN002955A01-AA Chapter 2: Services and Features • By selecting a contact from the address book. • By selecting a contact from the favorite folder. When a DMO Private Call takes place, radios not involved in this call receive the channel busy indication.

  • Page 30: Dmo Individual Call Presence Check

    MN002955A01-AA Chapter 2: Services and Features All modifications are made by your service provider and the radio only follows them. You have no influence on ongoing call modifications. When call priority is changed to emergency: • The display indicates that an Emergency Group Call has been received. •...

  • Page 31: Phone Call Initiation

    MN002955A01-AA Chapter 2: Services and Features • a full phone number Public Switched Telephone Network (PSTN) call is addressed to the defined PSTN gateway address. • an internal Private Automatic Branch Exchange (PABX) call is addressed to the defined PABX gateway address.

  • Page 32: Emergency Group Call

    MN002955A01-AA Chapter 2: Services and Features During Emergency Operations, the radio automatically rejects phone, Private Automatic Branch Exchange (PABX), and private calls, and does not monitor the talkgroups in the selected scan list. However, if an Announcement Talkgroup (ATG) is the selected group, the radio monitors the sub- groups associated with the ATG.

  • Page 33: Emergency Alarm

    MN002955A01-AA Chapter 2: Services and Features 2.10.3 Emergency Alarm The emergency alarm is a special status message sent to the infrastructure while starting the Emergency Operations. The radio may wait for infrastructure acknowledgment for this alarm and attempts retries. Each time the radio enters the Emergency Operation, it sends an emergency alarm. When an emergency alarm is sent successfully, the respective audible tone sounds.

  • Page 34: Invisible Emergency

    MN002955A01-AA Chapter 2: Services and Features NOTICE: When the radio goes out of the service, it enters the receiving mode and the Alternating Hot Microphone is on hold. When the radio is back to the service, the Hot Microphone transmission and the Alternating Hot Microphone resume.

  • Page 35: Radio Permanent Disable

    MN002955A01-AA Chapter 2: Services and Features If the radio is in the equipment disabled state, and receives an appropriate TETRA signaling with the correct TEI, the radio restores to its normal operative state (if the subscription is also in the enabled state).

  • Page 36: High Assurance Boot

    MN002955A01-AA Chapter 2: Services and Features NOTICE: To restore a radio that is disabled using the permanent disable v2, see TETRA Terminals CPS Start-up User Guide (Motorola Solutions Part Number: 6802974C10). 2.11.6 High Assurance Boot The radio has a facility that ensures that the code and data flashed in the radio is authentic and has not been altered.

  • Page 37: Voice And Data Support

    MN002955A01-AA Chapter 2: Services and Features NOTICE: The cell re-selection is undeclared in a strict TETRA case. However, the SNDCP protocol defines a procedure for reconnecting the packet data service on the new cell. In this case, the cell re-selection procedure resembles the unannounced cell re-selection procedure. 2.12.1 Voice and Data Support The radio can alternate voice and packet data service.

  • Page 38: Packet Data Ip Addressing

    MN002955A01-AA Chapter 2: Services and Features 2.12.2 Packet Data IP Addressing Table 6: Packet Data IP Addressing Addressing Description Mode Wide IP Address An IP address may be assigned to the terminal by the SwMI during the Packet Data (PD) context activation. When assigned, both Terminal Equipment and Mobile Terminal applications use this address as the source address in IP packets delivered to the infrastructure.

  • Page 39: Tetra Network Protocol 1 Ip Addressing

    MN002955A01-AA Chapter 2: Services and Features The radio operates on the single slot packet data channel. Packet data applications reside internally, for example: GNSS reports, WAP, or in an external device connected to the 8–wire RS232 data port on the radio. Communication to the external device is initialized using AT commands.

  • Page 40: Control Channel Selection

    MN002955A01-AA Chapter 2: Services and Features 3 A frequency range specification, using a specific offset, that can be preprogrammed in the factory. The system operator can modify this range using the programming tool. Then the radio scans all frequencies in 25 kHz intervals in the specified range. 4 An extra frequency range specification.

  • Page 41: Call Roaming

    MN002955A01-AA Chapter 2: Services and Features • Roaming and registration fail before the radio receives the random access acknowledgment and the radio goes back to the last serving cell. • The radio discovers a link failure on the serving cell, the link failure is shorter than the predefined timer and the radio is not in the transmit inhibit mode.

  • Page 42: Seamless Handover

    MN002955A01-AA Chapter 2: Services and Features During network reconfiguration, a significant number of radios registered on one cell may roam. This roaming can cause major congestion on specific cells. To avoid the congestion on control channels for the specific cells, the specified radios roaming should be distributed in time. As the operation cannot be performed immediately for all the radios, some of the radios must wait longer to roam.

  • Page 43: Rf Power Class Toggle

    MN002955A01-AA Chapter 2: Services and Features You can configure up to 16 Subscriber Class by Groups in the Customer Programming Software (CPS) by assigning talkgroups to Subscriber Classes. The talkgroups can be assigned to more than one Subscriber Class according to the Group Short Subscriber Identity (GSSI) or by the folder of the talkgroup, except for the Favorite folder.

  • Page 44: Cell Surveillance And Monitoring Threshold (Negative C)

    MN002955A01-AA Chapter 2: Services and Features • Private Automatic Branch Exchange (PABX) call • Packet data Depending on the codeplug configuration, the radio may indicate entering the LST with the following notifications: • Visible and audible • Visible • Audible •...
  • Page 45 MN002955A01-AA Chapter 2: Services and Features list, the radio adds this group to a SwMI Controlled scan list and begins monitoring downlink signaling addressed to this group. The SwMI controlled list holds up to ten groups, and the radio monitors these groups as well as groups in the user scan list.

  • Page 46: Ambience Listening

    MN002955A01-AA Chapter 2: Services and Features The radio also supports supergroups of scanned groups, such that a group addressed DGNA assignment received on one of the user scan group addresses causes the radio to monitor all signaling addressed to that supergroup as long as the scan group is being monitored, and as long as the supergroup lifetime lasts.

  • Page 47: Transmit Inhibit Mode

    MN002955A01-AA Chapter 2: Services and Features 2.15.5 Transmit Inhibit Mode The Transmit Inhibit (TXI) Mode is a mode in which the radio sends no radio transmissions. Activate this mode in RF sensitive areas, for example hospitals, airplanes, where safety can be jeopardized due to transmission radiation.

  • Page 48: Universal Time Display

    MN002955A01-AA Chapter 2: Services and Features 2.15.7 Universal Time Display The radio can present time information to the user. The time is derived from an internal clock. The radio maintains the clock both when the radio is powered on and powered off. NOTICE: If the power is lost, for example due to the flat battery, the internal clock is not maintained.

  • Page 49: Communication Through Repeaters

    MN002955A01-AA Chapter 2: Services and Features 2.16.1 Communication through Repeaters Radios that are out of range and cannot communicate directly one with another in Direct Mode Operation (DMO) can do it through the repeater. The repeater is a radio that repeats all communication on a chosen channel, and as a result increases radios DMO range.

  • Page 50: Gateway And Repeater Synchronization

    MN002955A01-AA Chapter 2: Services and Features When the radio connects to a gateway, it plays a tone, displays the Gateway available message, and shows an appropriate icon. When the radio loses connection with the gateway, it plays a tone, displays the Gateway not available message, and the gateway icon is blinking. 2.16.3 Gateway and Repeater Synchronization To communicate via gateways or repeaters, the radio requires synchronization with a gateway or a...

  • Page 51: Status Remote Control

    MN002955A01-AA Chapter 2: Services and Features The remote control messages can be sent to a group or individual radios. A controlled radio receives over the air control information using SDS type 4 with Transport Layer (TL) on the specific PID number defined in the codeplug. If the received control message is originated from one of the Individual Short Subscriber Identities (ISSI) present on the radio authorized ISSI list, the radio executes received command and sends a response.

  • Page 52: Global Navigation Satellite System (Gnss) Location Service

    MN002955A01-AA Chapter 2: Services and Features Send firmware version and TEI The radio sends back an SDS message with its firmware version and TEI. NOTICE: If the sending Individual Short Subscriber Identity (ISSI) is not on the Allowed ISSIs list, the receiving radio ignores the task. 2.19 Global Navigation Satellite System (GNSS) Location Service The Global Navigation Satellite System (GNSS) Location Service feature uses information from...

  • Page 53: Table 8: Gnss Triggers

    TL), either the European Telecommunications Standards Institute (ETSI) Location Information Protocol (LIP) or Motorola Solutions Location Request/Response Protocol (LRRP) GPS Location Protocol is used. The LRRP GPS protocol either use SDS - TL (for added reliability) or Simple GPS with no SDS - TL (for saving air interface resources).

  • Page 54: Global Navigation Satellite System (Gnss) Over Packet Data

    MN002955A01-AA Chapter 2: Services and Features Trigger Type Trigger Event Emergency Radio enters emergency operations. condition Periodic Given time interval after the last location report expires. Moved Radio position has changed by at least the distance defined (the radio checks the movement from the last known position at an interval).

  • Page 55: Global Navigation Satellite System (Gnss) Accuracy

    MN002955A01-AA Chapter 2: Services and Features 2.19.2 Global Navigation Satellite System (GNSS) Accuracy The Global Navigation Satellite System (GNSS) Location Service accuracy depends on the GNSS coverage and the selected accuracy mode. In good GNSS coverage (at least -137 dBm or in open sky), the location accuracy presents as follows: •...

  • Page 56: Bluetooth Interactions

    TETRA Radios support simultaneous connection with up to seven remote devices. The following restrictions on combinations of connected remote devices apply: • It is only possible to connect one Motorola Solutions Push-to-Talk (PTT) device connected at a time. • It is only possible to connect one Bluetooth (BT) audio device at a time.

  • Page 57: Bluetooth Sensor Data

    In summary, it is possible to have one Motorola Solutions PTT device, one BT audio device, one OPP device, one DUN device, and three SPP devices connected at the same time.
  • Page 58 This page intentionally left blank.

  • Page 59: Chapter 3: Man-Machine Interface

    MN002955A01-AA Man-Machine Interface Chapter 3 Man-Machine Interface LED Indications NOTICE: LED Coverage Indicator and LED Power Indicator are differentiated on the radio. See Controls and Indicators on page 60 for the positions of the two LED. Table 9: LED Status Indications Indication Status Solid green...

  • Page 60: Battery Charging Indications

    MN002955A01-AA Chapter 3: Man-Machine Interface NOTICE: When you charge your radio in a multi-unit charger, the LED Power Indicator of the radio indicates the charge status of the battery. If you insert a radio with a deeply discharged battery into the multi-unit charger, the LED on the radio shows blinking red, indicating a charging error.
  • Page 61 Press - to decrease the volume. P2 Programmable button Supports the One-Touch Button feature. Audio Connector The 3.5 mm audio connector supports headset audio and microphone, as well as PTT on Motorola accessories. USB Connector ™ The USB Type-C connector supports charging and programming.

  • Page 62: One-Touch Buttons

    MN002955A01-AA Chapter 3: Man-Machine Interface Annotation Description Talkgroup Selector Allows user to scroll through the talkgroups of the current selected folder on Idle screen. Hybrid Antenna LED Coverage Indicator Shows the coverage status while transmitting and receiving over the network. Earpiece The Earpiece is active during low-audio simplex or duplex calls.

  • Page 63: Display

    MN002955A01-AA Chapter 3: Man-Machine Interface Feature Description Change Talkgroup Changes the talkgroup to the one programmed by your service pro- vider. Disconnect All Connected Disconnects all Bluetooth devices connected to the radio. Bluetooth Devices Display Heart Rate Displays the heart rate value received from the connected GATT- based heart rate sensor.

  • Page 64: Status Icons

    MN002955A01-AA Chapter 3: Man-Machine Interface Figure 9: Default Home Screen with Icons Table 13: Display Annotation Description Status icon area Text display area 3.5.1 Status Icons Status icons appear when your radio is engaged in certain activities or when you have activated certain features.

  • Page 65: Idle Display

    MN002955A01-AA Chapter 3: Man-Machine Interface Icon Description Indicates that the Repeater or GW + Rep option in DMO mode is selected. This icon has the following states: • Solid - when the radio has detected the repeater, for example, when the radio re- ceives a presence signal.

  • Page 66: Languages Supported

    NOTICE: If there is more than one line of text available on the idle screen, you can use the Touch User Interface to scroll through multiple text lines. 3.5.3 Languages Supported Table 17: Languages Supported Language ST7000 English Arabic Chinese (traditional) Croatian Danish...

  • Page 67: Tones

    MN002955A01-AA Chapter 3: Man-Machine Interface Tones NOTICE: The radio has two tone packs which are the default Classic Tones and New Tones. Your service provider decides which tone pack is enabled. To listen to the audio signal tones samples, click Table 18: Radio Tones New Tone Classic Tone...

  • Page 68: Description Of Tones

    (when there is no received or transmitted speech) dependent on its category and the features interaction. The ‘right’ tone or event loudness is an objective matter. Motorola Solutions TETRA terminal tones architecture is highly flexible and allows you to adjust the level of every tone-event (such as valid key- press) individually and at the same time to adjust the level of all events associated with a tone- category.

  • Page 69: Audio Toggle

    MN002955A01-AA Chapter 3: Man-Machine Interface Audio Toggle You can control audio routing between the speaker and earpiece for any private or group call through the dedicated One-Touch Button. The default setting for this feature is configurable in the Customer Programming Software (CPS). 3.10 Volume Adjustment Mode The Volume Control Mode is configurable using the Customer Programming Software (CPS).

  • Page 70: Test Page

    MN002955A01-AA Chapter 3: Man-Machine Interface • Tone offset and ranges. 3.13 Test Page Only authorized persons can use the Test Page option and this option must be enabled in the codeplug. NOTICE: If Test Page option is not enabled in the codeplug, you can only access the Key Variable Loader (KVL) mode option.

  • Page 71: Radio Info

    Individual Short Subscriber Identity (ISSI) – the ISSI which is in use. • TETRA Equipment Identity (TEI) – the TEI is displayed as a hexadecimal number. • Serial number – Motorola Soutions serial number is displayed only on radios distributed under Motorola Solutions trademark. 3.15 Hardware Test This mode allows performing basic hardware tests and share the results immediately on the display.
  • Page 72 MN002955A01-AA Chapter 3: Man-Machine Interface Use the following key combinations to access the hardware test: simultaneously press and hold the P2 Programmable button, PTT button, and the Power/Sleep/Wake button. Send Feedback...

  • Page 73: Appendix A: Service Information - Eia

    Customer Information Desk and obtain a Return Material Authorization number. Unless advised otherwise, the equipment should then be shipped to the following address: Motorola GmbH, European Systems Component Center, Am Borsigturm 130, 13507 Berlin, Germany E-mail: escc.admin@motorolasolutions.com.
  • Page 74 Latest Versions of Manuals To download the latest versions of technical manuals, see http://emeaonline.motorolasolutions.com. Submit Your Comments If you have any comments or would like to report a problem regarding Motorola Solutions publications, send an e-mail to: escc.admin@motorolasolutions.com. Send Feedback...

  • Page 75: Appendix B: Service Information - Ame

    If a unit requires further complete testing, knowledge and/or details of component level troubleshooting or service than is customarily performed at the basic level, send the radio to a Motorola Solutions Service Center as listed in the following table: Table 20: Service Information –...
  • Page 76 3220 Sukhumvit Road, Klongtoey, Bangkok 10110 Contact: Nitas Vatanasupapon E-mail: Nitas@motorolasolutions.com India +91-9844218850 Motorola Solutions India Pvt. Ltd. C/o Communication Test Design India Private Limited, #4, 5 Maruthi Industrial Estate, Rajapalya, Hoodi Village, Bangalore - 560048, India Contact: K. Umamaheswari E-mail: umamaheshwari@motorolasolutions.com...
  • Page 77 Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete Motorola Solutions part number is assigned to the part, it is available from Motorola Solutions Service Organization. If no part number is assigned, the part is not normally available from Motorola Solutions.
  • Page 78 This page intentionally left blank.

  • Page 79: Appendix C: Service Information - Americas

    Motorola Solutions. If the part number is appended with an asterisk, the part is serviceable by Motorola Solutions Depot only. If a list of parts is not included, that means that no user-serviceable parts are available for that kit or assembly.
  • Page 80 Piso 11, San Isidro Lima 27 954-723-8959 MOTOROLA SOLUTIONS, INC. Latin American Countries Region 789 International Parkway Sunrise, FL 33325 Venezuela 58212-901-4600 MOTOROLA DE LOS ANDES C.A. Ave. Francisco de Miranda Centro Lido, Torre A Piso 15, El Rosal Caracas, 1060 Send Feedback...
  • Page 81 Base Station serving as the Radio Frequency up), the radio sends data to the network (RF) interface between the radios and the infrastructure to request call services. system infrastructure. Motorola Telephone Interconnect Control Channel A dedicated channel at a Gateway (MTIG) The MTIG acts as a...
  • Page 82 Alias Short Subscriber Identity private, audio conversation with another user on Radio A two-way communication device used another endpoint/device. Available in PTT Pro. for voice and data. Individual Short Subscriber Identity Alias Short Subscriber Identity (ASSI) (ISSI) TETRA term for a unique, individual ID The Tetra address corresponds to the Individual assigned for each radio.
  • Page 83 Not encrypted. telephone interconnect terminal is connected to the central controller. Audio Device Descriptors (ADD) See also: Motorola Telephone Interconnect structure which provides hardware information Gateway Public Switched Telephone Network about a particular audio accessory (for both IMPRESS and core accessories). Files with ADD Short Subscriber Identity (SSI) have an extension .add.
  • Page 84 (requests and responses). and encryption key can decode the encrypted signals. Motorola Advanced Crypto Engine Encrypted Short Identity (ESI) (MACE) Processors responsible for encrypting Encrypted Short Identity and decrypting audio in the Voice Processor Module (VPM) hardware.
  • Page 85 Private Number See also: Private Call Push-to-Talk Subscriber Identity Module (SIM) Private Number Also called Private ID. smart card that holds subscriber information (including the authentication key) and is inserted PSTN Gateway into the radio to grant its personality. A device that provides connectivity from a TETRA user to a PSTN subscriber and the other way around.
  • Page 86 This page intentionally left blank.

Table of Contents