Troubleshooting - NAD S170i Owner's Manual

CONDITION
NO SOUND FROM ALL CHANNELS
NO SOUND FROM SOME CHANNELS
NO SOUND FROM SURROUND CHANNELS
NO SOUND FROM SUBWOOFER
NO SOUND FROM CENTER CHANNEL
NO DOLBY DIGITAL/DTS
S170I DOES NOT RESPOND TO HTR 2 REMOTE
S170I DOES NOT RESPOND TO FRONT-PANEL
COMMANDS
POSSIBLE CAUSE(S)
• AC power unplugged
• power not switched on
• outlet is un-powered
• Tape Monitor is engaged
• Faulty/missing cables
• <Speaker setup> channel(s) set to "No"
• power-amp or speaker-connections faulty
• No surround listening mode is engaged
• surround-channels set to "No" on <Speaker
setup> menu
• surround-channels level set too low on <Levels
setup> menu
• Subwoofer is off, unpowered, or improperly
connected
• subwoofer set to "No" on <Speaker setup>
menu
• sub level set too low on <Levels setup> menu
• Source is a 2/0 (etc.) Dolby Digital or DTS
recording without center channel
• center set to "No" on <Speaker setup> menu
• center level set too low on <Levels setup> menu
• Source's digital output is not connected to an
S170i digital input
• Batteries are flat or incorrectly inserted
• IR transmitter window on remote, or IR receiver
window on S170i is obstructed
• S170i front panel is in very bright sunlight or
ambient light
• Microprocessor error

TROUBLESHOOTING

POSSIBLE SOLUTIONS(S)
• Check AC cable, connection, and outlet
• disengage Tape Monitor
• Check cables
• check <Speaker setup> menu
• check power amp, cabling, and speakers
• Select appropriate listening mode
• correct <Speakers setup> or <Levels setup>
settings
• Power-up subwoofer, check sub's AC outlet or
check connections
• correct <Speakers setup> or <Levels setup>
settings
• Play a known 5.1-channel recording or select
Dolby Pro Logic or Mono mode
• correct <Speakers setup> or <Levels setup>
settings
• Check connections
• Check batteries
• check IR windows and ensure clear line-of-sight
from remote to S170i
• reduce sunlight/room lighting
• Power-down the S170i via the front-panel Power
key and unplug it from the AC outlet
• wait five minutes, re-connect and power up
37