Multitech MTCBA-G-U-F1 User Manual
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Multitech MTCBA-G-U-F1 User Manual

Gprs usb wireless modem
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  • Page 1: Multimodem Gprs

    ® MultiModem GPRS USB Wireless Modem MTCBA-G-U User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site or product CD for current versions of our product documentation.

  • Page 3: Table Of Contents

    Chapter 5 – Reference Information...47 Wireless Modem Reference Information ...47 Appendix A – Warranty and Repairs ...48 Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement ...50 Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Contents Table of Contents...

  • Page 4: Chapter 1 - Product Description And Specifications

    A Note About Documentation: Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.

  • Page 5: Safety

    The use of accessories not authorized by Multi-Tech or not compliant with Multi-Tech's accessory specifications may invalidate the warranty of the Wireless MultiModem. In the unlikely event of a fault in the Wireless MultiModem, contact Multi-Tech Tech Support. Your Responsibility This Wireless MultiModem is your responsibility.

  • Page 6: Package Contents

    Part to be Supplied by Your Wireless Service Provider Subscriber Identity Module (SIM) configuration chip. The SIM contains information specific to your wireless account and its features. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Bundled Package Modem with Accessories...

  • Page 7: Specifications

    Impedance VSWR Typical Radiated Gain Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 4.3" L x 2.4" W x 0.94" H; 4.2 oz. (11 cm x 6.1 cm x 2.4 cm; 119 g) Antenna Connection type: SMA jack...

  • Page 8: Interfaces

    AT commands for the GPRS USB wireless modem are published in a separate GPRS AT Commands Reference Guide included on the MultiModem CD and posted on the Multi-Tech web site. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 2 –...

  • Page 9: Chapter 2 - Activation And Installation

    Pre-Configuration and Activation Pre-Configured Multi-Tech Products Each Multi-Tech wireless product has been pre-configured to operate on a wireless network. Activate Your Wireless Account Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account.

  • Page 10: Connect The Antenna And Usb Cable

    Connect the Series B end of the USB cable to the modem and the other end to the PC. Step 4 – Handset Connection (Optional) If you intend to use a phone handset, connect it to the MultiModem now. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...

  • Page 11: Step 5 - Attach The Modem To A Flat Surface (Optional)

    Slide the mounting brackets into the corresponding slots on the backside of the MultiModem chassis. Attach the MultiModem with two screws to the mounting surface at the desired location on the equipment. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...

  • Page 12: Install The Modem Driver

    PC port with the USB Driver, and finally Part C installs the modem driver. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem Three install wizards guide you through the software Installation in...

  • Page 13: Installing The Modem Driver In Windows Vista

    Then, click on I don’t have the disc. Show me other options. Windows may prompt you to search online, but this is not necessary. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 14 Vista64 folder. Click OK, then Click Next. Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 15 When the software for this device has been successfully installed screen appears with Windows has finished installing the driver software for this device: MultiTech Systems USB GSM_GPRS Wireless Modem. Click Close. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 16 The MultiModem product CD is still in the CD ROM drive. Click Next. Searching disc for software screen appears. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 17 Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Installing driver software progress screen appears. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 18 The Found New Hardware – MultiTech GSM Modem screen appears. If you have the disc that came with your device, insert it now. The MultiModem product CD is still in the CD ROM drive. Click Next. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 19 Installing driver software progress screen appears. The software for this device has been successfully installed screen appears. Windows has finished installing the driver software for this device: Multi-Tech Systems USB GSM_GPRS Wireless Modem Click Close. The installation of drivers is now complete.

  • Page 20: Installing The Modem Driver In Windows Xp/2003

    The Found New Hardware Wizard screen now displays the GSM Device. This is the first of three New Hardware Wizards that will appear. Click on Install from a list or specific location (Advanced), and then click Next.. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 21 XP64 folder. Click Next. A Windows Logo Testing screen appears. Click Continue Anyway. Please wait while the wizard installs the software. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 22 Installation of the USB driver is now complete. The second Found New Hardware wizard will start automatically to associate the PC port with the USB driver. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 23 Port as the device to be installed. This is the beginning of the Found New Hardware sequence for the port. Click Install from a list or specific location (Advanced). Click Next. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 24 A second Windows Logo Testing screen may appear depending on operating system settings. This screen pertains to the USB – Serial Port. Click Continue Anyway. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 25 The association between the serial port and the USB driver has been made. Click Finish. The third Found New Hardware wizard will start automatically to install the modem inf file. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide...
  • Page 26 Click on Install from a list or specific location (Advanced). Then click Next. The Please choose your search and installation options screen appears. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 27 The Completing the Found New Hardware Wizard screen appears. Click Finish. With the modem .inf file successfully installed, the entire software installation procedure for the MultiModem is complete. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...

  • Page 28: Installing The Modem Driver In Windows 2000

    The Install Hardware Device Drivers screen appears referring to the TUSB3410 Serial Port device. Click on Search for a suitable driver for my device (recommended) Click Next. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 29 Browse to the Drivers folder on your USB Wireless Modem CD, then select the Windows_Drivers directory and then Windows_2000 directory. Click OK and then click Next. At the Driver Files Search Results screen, Click Next. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 30 Installation of the USB driver is now complete. The second Found New Hardware wizard will start automatically to associate the PC port with the USB driver. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 31 Serial Port. This is the beginning of the “Found New Hardware” sequence for the port. Click on Search for a suitable driver for my device (recommended). Click Next. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 32 Browse to the Drivers directory on your MultiModem CD, then select the Windows_Drivers directory and then Windows_2000 directory. Click OK and then click Next. At the Driver Files Search Results screen, click Next. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 33 USB driver has been made. Click Finish. The third Found New Hardware Wizard will start automatically to install the modem INF file. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 34 After a brief delay, the Welcome to the Found New Hardware Wizard screen appears. Click Next. The Install Hardware Device Drivers screen appears, referring to the Multi-Tech GSM Modem. Click on Search for a suitable driver for my device (recommended).
  • Page 35 The Completing the Found New Hardware Wizard screen appears. Click Finish. With the modem .inf file successfully installed, the entire software installation procedure for the MultiModem is complete. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...

  • Page 36: Chapter 3 - Using Your Wireless Modem

    AT commands can be used to operate, configure, and query your modem. A reference guide to the GPRS commands is included on the MultiModem CD and on the Multi-Tech Web site. The following two commands let you query signal strength and roaming status.

  • Page 37: Establishing A Voice Call

    Type: +++ Wait about one second to see an OK response. Then type: ATH Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem (Operation not allowed) The phone number you are calling is entered between the displayed brackets.

  • Page 38: Using Short Message Services (Sms)

    Note: The x represents an index location. The n stands for the type of messages to delete. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem "REC UNREAD" Shows received unread messages.

  • Page 39: Sms Examples

    (set to Phase 2) +CSMS: 1,1,1 at+cnmi=2,2,0,0,0 (set to receive SMS and route directly to TE) +CMT: "+17632273726",,"06/03/17,13:59:18+00" (message received and directly routed to TE) TEST2 Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 40 (set to Phase 2+) +CSMS: 1,1,1 at+cnmi=2,2,0,0,0 (set to receive SMS and route directly to TE) +CMT: "+17632273726",,"06/03/17,14:01:17+00" (message received and directly routed to TE) TEST3 at+cnma (acknowledge that message has been received) Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide...

  • Page 41: Internet Access

    Multi-Tech Systems, Inc. will not be responsible for any charges on your cellular bill. If you have any questions about billing, service plans, service charges, etc., please contact your provider for more information.
  • Page 42 PC, you will be required to select the proper modem to use. If asked, please select the Multi-Tech wireless modem that has been installed. On the Connection Name screen in the ISP Name box, type in a name for your new connection. You can give it any name that you would like.

  • Page 43: Mobile Phonetools

    Chapter 3 – Using Your Wireless Modem Mobile PhoneTools For initial configuration of your wireless device, Multi-Tech offers a Windows® based mobile PhoneTools Mobile PhoneTools is a communication software program included on your MultiModem CD. You can install this program onto your PC and use it for making Internet connections, voice calls, SMS messaging, and email.

  • Page 44: Chapter 4 - Troubleshooting And Frequently Asked Questions

    Chapter 4 – Troubleshooting and Frequently Asked Questions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connections: The right antenna is connected to the modem The serial cable connection is correct The power is connected correctly and the power lights on the modem are on...

  • Page 45: Frequently Asked Questions

    Supports up to 160 characters maximum. In PDU mode using 7-bit, the modem still supports 160 characters, but in 8-bit the modem will support only 70 characters. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions...
  • Page 46 Here is an example of how to send an SMS message to an email account: AT+CMGS=”0000” > email@multitech.com My message goes here. <ctrl +Z> Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions...

  • Page 47: Chapter 5 - Reference Information

    GSM 07.01,GSM 07.02, GSM 07.05, GSM 07.07. ETSI contact: ETSI Secretariat F-06921 Sophia Antipolis Cedex, France e-mail: secretariat@etsi.fr Service: The AT commands manual is available on the Multi-Tech web site: http://www.multitech.com Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide Chapter 5 – Reference Information...

  • Page 48: Appendix A - Warranty And Repairs

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
  • Page 49 (Outside U.S.A. and Canada) Your original point of purchase Reseller may offer the quickest and most economical repair option for your Multi-Tech product. You may also contact any Multi-Tech sales office for information about the nearest distributor or other repair service for your Multi-Tech product.

  • Page 50: Appendix B - Waste Electrical And Electronic Equipment (Weee) Statement

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

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