Use Remote Support - Crestron VX Series Product Manual

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Assigning IP addresses for 1 Beyond cameras must be done through the

1 Beyond Camera Manager. For more information regarding assigning IP addresses for 1 Beyond

cameras, refer to the

documentation for your 1 Beyond camera

model.

It is also recommended to change the camera names to match the global camera IDs that have

been designated in the Automate VX system software. For more information, refer to the

1 Beyond Camera Manager Product Manual

Use Remote Support

The Automate VX system can be configured from a laptop on the same subnet as the system

using the web browser interface. For advanced configurations, Windows Remote Desktop can be

used. 1 Beyond Camera Systems Remote Professional Services. will access the Automate VX

system using TeamViewer.

TeamViewer Quick Support is installed on the Automate VX system's desktop for remote access

and will require the system to be connected to the internet. The Automate VX system has a built-

in wifi card, which can be used to set up remote access, but should be disabled in all other

circumstances including after the install is complete.

25 • IV-SAM-VXN-1B, IV-SAM-VXP-1B, and IV-SAM-VXS-1B

Product Manual — Doc. 9324C

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