ATCOM D2SW User Manual
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ATCOM D2SW User Manual

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D2SW IP Phone
IP Phone User Manual
Version: 1.0
2019-02-26

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Summary of Contents for ATCOM D2SW

  • Page 1 D2SW IP Phone IP Phone User Manual Version: 1.0 2019-02-26...
  • Page 2 D2SW IP Phone User Manual Copyright © 2022 ATCOM TECHNOLOGY Copyright © 2022 ATCOM Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording or otherwise, for any purpose, without the express written permission of ATCOM Technology CO., LTD.

  • Page 3: Contact Atcom

    D2SW IP Phone User Manual Contact ATCOM Overview of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping innovating with customer’s needs oriented, working with partners to establish a total solution for SMB VoIP with IP phone.

  • Page 4: Table Of Contents

    D2SW IP Phone User Manual Content Contact ATCOM ................. 3 1. Overview of D2SW ................7 1.1. Interface ................. 7 1.2. Hardware ................8 1.3. Software ................8 1.4. Network ................9 1.5. Management and Maintenance ............9 1.6. Protocol ................9 1.7.
  • Page 5 D2SW IP Phone User Manual 3.7. 3-Way Conference ..............24 3.8. Hang up the phone ..............26 3.9. Voicemail ................26 4. Configuration ................26 4.1. Guide document ..............27 4.2. Status info ................. 28 4.3. Multi-Scene ................. 30 4.3.1. Configure the multiple scene from the LCD setting ......30 4.3.2.
  • Page 6 D2SW IP Phone User Manual 5.1. Codecs ................77 5.2. Capture and Upgrading ............... 78 5.3. Auto Provision ..............80 5.4. Export & Import configuration file ..........82 5.4.1. Export configuration file ............82 5.4.2. Import configuration file ............83 5.5.

  • Page 7: Overview Of D2Sw

    D2SW IP Phone User Manual 1. Overview of D2SW D2SW D2SW Type Power adapter Wi-Fi 100M D2SW Necessary 1.1. Interface ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...

  • Page 8: Hardware

    D2SW IP Phone User Manual Power Input DC 5V-600mA LAN Port RJ45 Headset Jack Handset Jack 1.2. Hardware 128*64 400MHz Dual-Core LED Indicator 1 Status Light , 2 line indicators 1.3. Software Sip 2.0 (RFC3261) and other related SIP RFCs ...

  • Page 9: Network

    Multi-language: English, French, Hebrew, Russian, Spanish, Chinese, Persian, Polish,  Portuguese, Turkish, German, Italian Support Multi-scene feature scenarios  Support Guide document  D2SW is signal port IP phone, enabled the Wi-Fi default  1.4. Network LAN/PC: Support Bridge mode  Support Open VPN ...

  • Page 10: Compliant And Certified Standard

    1 Unit Stand bracket Power adapter Standard 1 Unit，1.5 meters Network Cable Quickstart Guide 1 Unit Headset Optional 1.9. Connection 1.9.1. Connect to ethernet Network D2SW is able to be connected with network via LAN port. ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...
  • Page 11 D2SW IP Phone User Manual 1.9.2. Connect WiFi network D2SW is able to connect the WiFi. Please press Menu→Wi-Fi Settings, select the Wi-Fi SSID and input the password, then press the Connect button, the phone would connect the Wi-Fi and the LCD would show the icon The topology is as follows: ATCOM TECHNOLOGY CO., LIMITE...

  • Page 12: Installation

    D2SW IP Phone User Manual The phone enabled the Wi-Fi in default: 1) After plug into the network cable, the Wi-Fi will disable by automatically. (Noted: if need use the Wi-Fi, please enable the Wi-Fi setting in manual) 2) Then the phone plug off the network cable, the Wi-Fi will connected by automatically 1.10.Installation...
  • Page 13 D2SW IP Phone User Manual B. After installation, the picture is as below: C. Remove the stand bracket: Push the joint of stand to left and pull the stand according to the direction of the arrow. When the joints are pulled out of the slot, you can take off the stand bracket ATCOM TECHNOLOGY CO., LIMITE...
  • Page 14 D2SW IP Phone User Manual 1.2 . Connecting port introduction From as below picture show the connecting port: ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...

  • Page 15: Keypad And Gui

    D2SW IP Phone User Manual 2. Keypad and GUI . Keypad and GUI 2.1. Keypad ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...
  • Page 16 D2SW IP Phone User Manual Soft Keys Press to select a function which displayed at the softkey zone of screen Display all optional functions at the last line of LCD screen. It can change the soft keys feature from the multiple scene key.

  • Page 17: Starting

    BLF programmable keys. Adjust the volume (speaker/handset/headset/ring). Volume level will be displayed on LCD when pressing volume key. Confirm users’ operation and show status when D2SW is idle. The fourth soft key Default Menu key can enter menu settings. Pick up and hung up under the speaker mode.

  • Page 18: Standby

    D2SW IP Phone User Manual 2. After absolute boot up (first use or after reset to factory setting), User can select the Language and time manually. 2.3. Standby ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...
  • Page 19 D2SW IP Phone User Manual Area Item Description Show the default account and indicate the call status Show time, the logo of the Wi-Fi, auto answer and forward Date Softkey：”History”, “Directory”, “DND,” “Menu” Line keys Icon on Standby UI Icon Description The account is registered successfully.

  • Page 20: Call Function

    D2SW IP Phone User Manual Call hold. Call is talking Unavailable Network. Calling via handset Calling via Speaker. Calling via headset. Call Forward is activated. New Voicemail. Auto-Answer is activated. DND is activated WiFi Signal indicator 3. Call Function 3.1. Answer the calls When there is an incoming call, phone will remind user with ringing.

  • Page 21: Make Calls

    D2SW IP Phone User Manual B. Answer by speaker Press key and talk with callers by built-in Micro-phone and Speaker. If you want to hang up, please press key again. Switch calling or talking into handset mode by lifting the handset under speaker mode. Press key will switch calling or talking into headset mode.
  • Page 22 D2SW IP Phone User Manual B. Use the speaker Press key, the LCD will show the current lines (user is able to switch from account 1 to account 6 by pressing the up key or down key beside the LCD). Input the phone number and press soft key "Send"...

  • Page 23: Multiple Line Dial-Up

    D2SW supports up to 24 concurrent calls. If there is a new incoming call when you’re talking on D2SW, the new incoming call will be displayed on LCD and status indicator LED will be fast blinking. User can press soft key "Hold" then press “Answer” to receive the new incoming call.

  • Page 24: Mute Calls

    If the target number has been setup in the current BLF list, and you have already finished the necessary setup on Webpage of D2SW, there is an easier way to complete the attend transfer. While calling, press the corresponding BLF key of the target number and then press the "Transfer"...
  • Page 25 D2SW IP Phone User Manual 1. New call 1.1. While on the Conf call, the initiator can press the ‘New call’ soft key to dial the call, then press the ‘Conf’ soft key join the conf room; 1.2. Or when there is a new call incoming, answered the call, and press the ‘Conf’ soft key, the more can add 3-ways in the conf room.

  • Page 26: Hang Up The Phone

    D2SW IP Phone User Manual 3.8. Hang up the phone 1. Softkey hang up While on calling, press the softkey “End Call” to hang up. 2. Handset hang up Put back the handset at handset mode, the current calling will be hung up.

  • Page 27: Guide Document

    D2SW IP Phone User Manual Move the navigation key and press the softkey “Enter” or input the corresponding Number key Select the item of Main Menu： Number Key“1” Enter “Status” Number Key“2” Enter “Multiple scene” Number Key“3” Enter “Feature” Number Key“4”...

  • Page 28: Status Info

    D2SW IP Phone User Manual Press the Down key or the number can enter the corresponding guide feature. Press number 1 Enter the Introduction for Panel key Press number 2 Enter the One-click Use Press number 3 Enter the How to enter the menu...
  • Page 29 D2SW IP Phone User Manual 1. Press the key on standby. 2. Press the Menu soft key and select the “Status” of Main Menu. 3. Move the navigation key, the status display the Model, IP, MAC, Firmware, More Details Status Select “More”...

  • Page 30: Multi-Scene

    D2SW IP Phone User Manual 3. Input the username and password, the default user and password for Administrator is (admin, admin), for general user is (user, user), and then press “Enter”. 4. By default, the Status info will be displayed.

  • Page 31: Configure The Multiple Scene From The Webpage

    D2SW IP Phone User Manual 3. When under the Multiple scene, you can press the down key enter to the Scene settings, then user can enable the Scene1, Scene2 or Scene3. Only Scene1 is enabled as default. 4. Enter to the Scene1 interface, press the down key, user can configure the blf account or switch to another programmable feature.

  • Page 32: Call Features

    D2SW IP Phone User Manual 4.4. Call Features In this part, we will introduce the following content: Call Forward  Call Waiting  Auto Answer   DSS Keys  Key as send  Hotline  ATCOM TECHNOLOGY CO., LIMITE...

  • Page 33: Call Forward

    D2SW IP Phone User Manual Anonymous Calls  4.4.1. Call Forward “Call Forward” includes “Always Forward”, “Busy Forward”, “No Answer Forward”. “Always Forward” has the highest priority, and “Busy Forward” has the same priority as “No Answer Forward”, that means once the function of “Always Forward” is activated, other call forward features will be unavailable.
  • Page 34 D2SW IP Phone User Manual forward directly Busy Forward It means the phone is busy once the phone is not at standby mode. Setup this feature as below: Item Operation Description Busy Switch on or Switch off the feature. Press the key “Enable”mean this feature is enabled，...
  • Page 35 D2SW IP Phone User Manual Item Operation Description No Answer Switch on or Switch off the feature. “On”mean this feature is activated， Press the key “Off”mean this feature is softkey “Switch”to setup unactivated . Forward to The Number key, “*”key,...

  • Page 36: Call Waiting

    D2SW IP Phone User Manual If choose custom mode, user can configure each or all accounts call forward feature, and this is our default mode. Notes: after enable the emergency feature, you can input the Authorized accounts that it could not effective by the call forward feature.

  • Page 37: Auto Answer

    D2SW IP Phone User Manual Item Operation Description Call Waiting Switch on or Switch off the feature. “Enable”mean this feature is Press the key enabled，“Disable”mean this feature softkey “Switch” to setup is disabled. Call Waiting Tone Switch on or Switch off the prompt playing.

  • Page 38: Dss Keys

    D2SW IP Phone User Manual The Icon will be indicated once “Auto Answer” is available。 Setup “Auto Answer” via Web：“Phone”→ “Feature”→ “General information”→ “Auto Answer” 4.4.4. DSS Keys The programmable keys include Line keys, Memory keys (aside the BLF LCD Display), Programmable keys and Soft keys on Standby UI.
  • Page 39 D2SW IP Phone User Manual Item Description Account ID To display the account ID, press the soft key “Switch” or 、 to modify, the optional value is Account 1 to 6. Account name Display the account name of each account ID, non-modifiable.
  • Page 40 D2SW IP Phone User Manual Conference The 3-way conference will be setup by pressing the key “Conf” while on calling. For more info, please refer to Chapter 3.8。 The configuration item Label is a name to identify the key on LED, can be set as “conference”.
  • Page 41 D2SW IP Phone User Manual Item Description Value The phone number monitored for pickup Label D2SW cannot definition label Reminding：This code must be set for pickup, and this code can be set via Web only. Set the Pickup code as follow：...
  • Page 42 D2SW IP Phone User Manual Directory Press this key to access Directory. Speed Dial Press this key while standby state, the specified target phone number will be dial from the specified account. Item Description Value The target phone number for speed dial...

  • Page 43: Dnd

    D2SW IP Phone User Manual 4.4.5. DND The phone enabled the DND(Do not diturb) feature, the phone reject all the incoming call, and the phone would show icon. IP phone receive an incoming invite message and responding 480 temporarily unavailable.
  • Page 44 D2SW IP Phone User Manual Setup DND feature Via Web Set DND via web: Phone→Forward&DND→DND User can choose DND mode: 1. Phone If choose Phone mode, once enable the DND feature, it is used for all the phone accounts. 2. Custom If choose custom mode, user can configure each or all accounts call forward feature, and this is our default mode.

  • Page 45: Key As Send

    D2SW IP Phone User Manual 4.4.5. Key as Send The key “Key as Send” has the same function as the soft key “Dial”. Reminding: This key is not available while pre-dial. It’s the only way to press the soft key “Dial”...

  • Page 46: Hotline

    D2SW IP Phone User Manual The default value is “#”, and it could be set as “*”. If set the value as “disable”, it means the function “Key as Send” is forbidden. Set “Key as Send” via web ：Phone→Features→General Information→Key As Send.
  • Page 47 D2SW IP Phone User Manual If switch on the feature “Rejection”, all incoming anonymous calls will be blocked automatically. Item Operation Description Accounts press the soft key “Switch” or Select the Account for anonymous call. to modify, Anonymous press the soft key “Switch” or...

  • Page 48: Contacts

    D2SW IP Phone User Manual code to the server Reject Off Set the feature code to turning off Code anonymous call rejection, the The Number key, “*”key, and phone disables anonymous call “#”are permitted to be input. rejection by sending the feature code to the server Set Anonymous Call via web：Account→Basic→Select the Account→Anonymous Call.
  • Page 49 D2SW IP Phone User Manual All operations on Directory via Web will be not active until cl All operations on Directory via Web will be not active until click “Save”. When too much item . When too much item existed in the Directory, it will be an easy way to search by keyword about name, Office...
  • Page 50 D2SW IP Phone User Manual Path to set on the phone: Press Menu key→Contacts→Local Contacts→All contact-> Select the record→Dial。 If only one phone number saved with the selected contact person, the phone number will be dialed while calling the contact person.
  • Page 51 D2SW IP Phone User Manual Add new contact via web：Contacts→ Contacts→Input messages→Add→Save. Edit the contact User must re-edit the contact item while updating one item of local phonebook. Path to edit the contact on the phone：Press Menu key→Contacts→Local Contacts→All contacts→ Select the item to edit→Option→Edit→OK.
  • Page 52 D2SW IP Phone User Manual Move the contact item to blacklist via web ：Contacts→ Contacts→Select the item to move to blacklist→Click on “Move to black List”→Click on “Save”。 Blacklist The purpose of blacklist’s feature is to block the phone number inside blacklist to call the host phone number, but it’s available for the hosted phone number to call any phone number in the...
  • Page 53 D2SW IP Phone User Manual 1. Remote URL: Set a remote phonebook download path. Support the TFTP,FTP,HTTP and HTTPs server. 2. Display name: Set a display name on the phone. 3. Search Remote Phonebook name: Select “Yes” or “No” to enable or disable search remote phonebook name.

  • Page 54: History

    D2SW IP Phone User Manual LDAP Number Filter: Set the number of the LDAP search attributes. Server Address: Set the LDAP server domain name or IP address. Port: Set the LDAP server port number. Default to 389. Base: Set the LDAP search base.
  • Page 55 D2SW IP Phone User Manual Also, user is able to check the detail info of call history via Web, but only review operation is allowed while accessing via web. Make calls from history Path to make calls from history on the phone：Enter history UI→Select the item to dial→...
  • Page 56 D2SW IP Phone User Manual Add to Contact 1. Enter “Call History”→Select the target item→Option→add to Contact→Press the or soft key “Confirm”. At this moment an “edit” page will be popped up. please move the navigation key to check more The item of “Office”, “Mobile”...

  • Page 57: Message

    D2SW IP Phone User Manual Path to delete all history’s records on the phone：Enter History UI→Option→Delete all→ Press or “OK”. 4.7. Message 4.7.1. Voice Mail User will benefit from the feature of voicemail when they’re not available to answer an incoming call or missed some incoming calls.

  • Page 58: Settings

    D2SW IP Phone User Manual View Voice Mail User is able to check voicemail in below ways: 1. Setup voicemail number→Press the key 2. Press the key →Select “Message”→“View Voicemail” Select the account with “N new N old mail”, and press the soft key “Connect”, the corresponding voicemail will be connected.
  • Page 59 2. Time &Date Time & Date will be displayed at the standby page of D2SW，and these info will be related with all process of IP phone. “Time & Date” can be gained by NTP Server automatically or set manually.
  • Page 60 D2SW IP Phone User Manual Item Operation Description Time Zone Select the correct Time Press the key or soft Zone for the IP phone. key “Switch” to modify it. NTP Server Key in the IP address of domain Specify the NTP Server name by the number keys,”*”,”#”...
  • Page 61 D2SW IP Phone User Manual Item Operation Description Time Zone Click drop-down box to Set a time zone matches condition select Primary NTP The primary NTP server that provide Manual input Server time and date Secondary NTP The secondary NTP server that provide...
  • Page 62 D2SW IP Phone User Manual Offset(minutes) The offset time that daylight rule takes Manual input effect Manual Settings Path to set on the phone：Press the menu key→Settings→Basic Settings→Time & Date→ Manual Settings. Please move the navigation key to check more:...
  • Page 63 D2SW IP Phone User Manual Item Operation Description Manual Time Click the drop-down box A switch to control the status whether to select to enable the manual time or not Date Manual input, click Set date manually “Generated Date” to...
  • Page 64 Set the Time &Date Format via Web：Phone→Preference 4. Ringtones 5 different ringtones have been provided by D2SW for selection. Path to set on the phone： Press the Menu softkey→Settings→Basic Settings→Ringtones。 For the selected ringtone，there is a dot inside the circle. Press the key to select other ringtone for playing.
  • Page 65 D2SW IP Phone User Manual 6. Phone Unlock PIN Phone Unlock PIN: Unlock the phone locked conditions. please move the navigation key to check more and press the cancel key to back the function, Item Operation Description Current PIN Input the phone current PIN,...
  • Page 66 D2SW IP Phone User Manual path to set the account info on phone：Press →Settings→Advanced Settings→ Input password→Accounts. Item Description Activation The status of account，the default is “Enable”，if set this as “Disable”, the account will be forbidden. Label It will show on the phone, can skip this item...
  • Page 67 D2SW IP Phone User Manual 2. Set Password The password for Advanced Settings also is used for Web access as the role “admin”. Path to set password on phone: Press →Settings→Advanced Settings→Input password→ Set Password. ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...
  • Page 68 D2SW IP Phone User Manual Item Description Current PWD The current password for web access as the role of “admin”, it’s “admin” by default. New PWD To set the new password, blank is acceptable. Confirm PWD Input the new password again, to confirm the new password.
  • Page 69 HTTP & HTTPS are both permitted by default. Set Webserver type via Web：Network→Advanced→WebServer→Type.  D2SW support the feature of Open VPN, and this feature must be supported by VPN Server. ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...
  • Page 70 D2SW IP Phone User Manual Set the VPN via Web：Network Network →Advanced→VPN. 802.1X  IEEE 802.1X authentication is an IEEE standard for Port IEEE 802.1X authentication is an IEEE standard for Port-based Network Access Control(PNAC), based Network Access Control(PNAC), part of the IEEE 802.1 group of netwo part of the IEEE 802.1 group of networking protocols.
  • Page 71 D2SW IP Phone User Manual 4. Keypad Lock It support enable or disable the keypad lock feature, if enable, t support enable or disable the keypad lock feature, if enable, the default password is 123 the default password is 123:...
  • Page 72 D2SW IP Phone User Manual 1. Keypad Lock Enable: select “Yes” or “No” to enable or disable keypad lock 2. Keypad Lock Type: Menu key/Function keys/All keys/Answer call only. 3. Phone Unlock PIN(0~15 Digit):set the phone unlock PIN. Range: 0~15 digit.
  • Page 73 D2SW IP Phone User Manual Reboot via webpage:Phone→Upgrade→Reboot 6. Reset to factory Once reset to factory, all parameter settings will back to the factory default value, and all configure will be cleared, users must be careful on this. ATCOM TECHNOLOGY CO., LIMITE...
  • Page 74 D2SW IP Phone User Manual Reset Option: Full Reset, Config Reset and UserData Reset. Reset to factory via Web：Phone→Upgrade→Reset to Factory. 7. Network priority From the phone webpage, D2SW default enable the Ethernet network priority, ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...
  • Page 75 Wi-Fi, please enable the Wi-Fi setting in manual) 2) Then the phone plug off the network cable, the Wi-Fi will connected by automatically 8. Ping D2SW support Ping feature, it can diagnose the network. ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...

  • Page 76: Display

    D2SW IP Phone User Manual Please input the address into the Network – Ping, 4.9. Display For more convenient, users are able to adjust the contrast grade and backlight of the main LCD display. 1. Slave Contrast ATCOM TECHNOLOGY CO., LIMITE...

  • Page 77: Advanced Feature

    D2SW IP Phone User Manual There are 9 different contrast grades for options, press the soft key “Switch” or the key for modification,8 is the default value. 2. Backlight Backlight is the brightness of LCD, also it has been defined as 9 different grades. The number “9”...

  • Page 78: Capture And Upgrading

    D2SW IP Phone User Manual D2SW support multiple codecs, users can select the codes via Web. The codec include: PCMU, PCMA, G729, G722, iLBC_13_3, iLBC_15_2, G726-32, G726-16, G726-40, G726-24, L16 Notes: OPUS is our new support codec. means to enable the item of “Disabled Codes”；...
  • Page 79 D2SW IP Phone User Manual It would record the phone current info. Via webpage:phone→Debug→PCAP Feature Click the button “Start” to start the capture and click the button “Stop” to end the capture. Then click the button “export” to download the capture file.

  • Page 80: Auto Provision

    D2SW IP Phone User Manual Before upgrading the firmware of phone, users are suggested to check the version of current upgrading the firmware of phone, users are suggested to check the version of current upgrading the firmware of phone, users are suggested to check the version of current firmware.
  • Page 81 D2SW IP Phone User Manual Item Description PnP Active Select “On” or “Off” to enable or disablePNP automatic updates DHCP Active Select “On” or “Off” to enable or disableDHCP option automatic updates Provisioning The address to save control file for auto upgrading, it can filled by http, Server https, tftp and ftp server，for example, tftp://192.168.1.111...

  • Page 82: Export & Import Configuration File

    D2SW IP Phone User Manual Check New Config If set this parameter as “On”, the phone will do some check for upgrading, and it will upgrade automatically once the conditions are met Repeatedly If set this parameter as “On”, the phone will do some check for upgrading after “Interval(minutes)”，and it will upgrade automatically...

  • Page 83: Import Configuration File

    D2SW IP Phone User Manual To modify the exported configuration file, you should to decompress it until you get a file names as configuration. The content of configuration file listed as below, 5.4.2. Import configuration file Click the button “Choose file” to select the target file for importing, and then click the button “Import”.

  • Page 84: Dial Plan

    D2SW IP Phone User Manual Item Description Log Location You can import the system log to local PC or remote Server. Server Name User must fill the address of server if you choose to export the system log to remote server.

  • Page 85: Replace Rule

    D2SW IP Phone User Manual 5.6.1. Replace Rule Dial plan “Replace Rule” means to replace a batch of complicated character string by some simple characters, to make a speed dial. Item Description Sample Number The string works as replacer, not null Set Number as “6”,...

  • Page 86: Dial-Now

    D2SW IP Phone User Manual Save Any alteration won’t take effect until the button “Save” is clicked. 5.6.2. Dial-now Dial plan “Dial-now” permits the corresponding phone to be dialed instantly without pressing the soft key “Dial”, once the input has been matched. It works like a hotline.

  • Page 87: Area Code

    D2SW IP Phone User Manual Delete Delete one added or saved dial-now dial numbersmatches the plan or multiple ones, click the frame after dial plan, and hotline the specified dial-now dial plan before takes effect in delete it, and then click button “Delete”...

  • Page 88: Block Out

    D2SW IP Phone User Manual Confirm Apply this dial plan is not between minimum length and the mD2SW(w)imum length, Recover all input fields to the state area code will not take Cancel that saved at latest time effect 5.6.4. Block Out Dial plan “Block out”...
  • Page 89 D2SW IP Phone User Manual 6. WI-FI 6.1. Configure the WIFI on the phone 1. Press “Menu”→“WIFI Settings”→“Switch”, open the WIFI connection mode. 2. Please move the navigation key to check the WIFI you want to connect, Press “Connect”, t hen input the correct WiFi password.
  • Page 90 D2SW IP Phone User Manual Input the right “Secret Key” and then click the “Confirm” button, the phone will reboot, after rebooting,the Wi-Fi icon will display on the home screen, it means connect failed when the icon come with , then you should check the configuration.if the icon come with ,it means connect successfully.

  • Page 91: Faq

    D2SW IP Phone User Manual 2. Input the WIFI account info Via the webpage: “Phone”→“Network”→ “WIFI” Press the “Search WIFI”, and select the SSID, then input the radius ID and password. Via the phone: Press “Menu”→“WIFI Settings”, and select the SSID , then input the radius ID and password.

  • Page 92: Upgrade The Firmware On Safe Mode

    D2SW IP Phone User Manual e) Click the button “Reset to Factory” f) Click the button “OK” 3. Factory reset during starting: a) Hold the key “*” and “#” while power on for 5 seconds b) The phone will be reboot and resumed to factory default setting 7.2.
  • Page 93 D2SW IP Phone User Manual 2. input “192”,“*”, “168”, “*”,“1”, “*”,”100” 3. Disable the IP call feature Via webpage modify the make IP call feature: Phone→Feature →Accept SIP Trust Server Only, press “Enable”. ATCOM TECHNOLOGY CO., LIMITE www.atcom.cn...

  • Page 94: Trouble Shooting

    D2SW IP Phone User Manual 8. Trouble shooting 8.1. The phone is failed to register to SIP server 1. First of all, check the IP address. If the LAN port is DHCP, please ensure the DHCP server has been enabled.

  • Page 95: Abbreviation

    D2SW IP Phone User Manual 9. Abbreviation DND：Do Not Disturb CFWD：Call Forward Bxfer：Blind Transfer Conf：Conference Num：Number SIP：Session Initiate Protocol RTP：Real-time Transport Protocol SDP：Session Description Protocol VPN：Virtual Private Network VLAN：Virtual Local Area Network QoS：Quality of Service Syslog：System log UDP：User Data Protocol TCP：Transmission Control Protocol...

  • Page 96: Fcc Caution

    D2SW IP Phone User Manual 10. FCC Caution Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. The devices complies with part 15 of the FCC Rules. Operation is subject to the following...

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