Haier HW80-BD14979U1 User Manual page 27

EN
Problem Cause
• Water level sensor error

• The iot module fails to be confi gured • Contact the After sales service.

• Abnormal communication error
 or 
or 
• Unbalanced load error

• Machine leakage

10.3 Troubleshooting without display code
Problem
Washing machine fails
to operate.
Washing machine
will not be fi lled with
water.
Machine is draining
while being fi lled.
Drainage failure.
Strong vibration while
spinning.
Operation stops
before completing
wash cycle.
Operation stops for
a period of time.
10-Troubleshooting
Cause
• Programme is not yet started.
• Door is not properly closed.
• Machine has not been switched on.
• Power failure.
• Child lock is activated.
• No water.
• Inlet hose is kinked.
• Inlet hose fi lter is blocked.
• Water pressure is less than 0.03 MPa.
• Door is not properly closed.
• Water supply failure.
• Height of drain hose is below 80 cm.
• Drain hose end could reach into
water.
• Drain hose is blocked.
• Pump fi lter is blocked.
• Drain hose end is higher than 100 cm
above fl oor level.
• Not all transportation bolts have
been removed.
• Appliance has no solid position.
• Machine load is not correct.
• Water or electric failure.
• Appliance displays error code.
• Problem due to load pattern.
• Programme performs soaking cycle.
Solution
• Contact the After sales service.
• Contact the After sales service.
• Check and balance laundry load in the drum.
Reduce the load.
• Open drain pump to drain. Shut down
the machine.
• Contact the After sales service.
Solution
• Check programme and start it.
• Close the door properly.
• Switch the machine on.
• Check power supply.
• Deactivate child lock.
• Check water tap.
• Check inlet hose.
• Unblock inlet hose fi lter.
• Check water pressure.
• Close the door properly.
• Ensure the water supply.
• Make sure that drain hose is
properly installed.
• Make sure the drain hose is not
in water.
• Unblock drain hose.
• Clean pump fi lter.
• Make sure that drain hose is
properly installed.
• Remove all transportation bolts.
• Ensure solid ground and a levelled
position.
• Check load weight and balance.
• Check power and water supply.
• Consider display codes.
• Reduce or adjust load.
• Cancel programme and restart.
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