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Appendix C: Troubleshooting
TV Reset Comparison Guide
You can resolve many common TV problems using the
reset functions described in the following table. .
IMPORTANT
Before you change sound or picture settings: If
picture or sound settings seem wrong for a broadcast
channel (a channel from the ANT input, a cable box,
Reset Name
When to Use
Format
If the picture shape
seems incorrect, use
the FORMAT key to
change the picture
shape.
PerfectColor ™ /
When the color
PerfecTint ™
intensities seem out
Reset (838
of balance, use the
Series)
PerfectColor/PerfecTint
(for the single
reset to reset the color
input currently
balances to the original
being watched)
factory settings.
Both PerfectColor and
PerfecTint are reset at
the same time.
A/V Memory
When audio and/
Reset
or video settings for
(for the single
a single input seem
current input)
incorrect, use A/V
Memory Reset to
return the input to
the original factory
settings.
Service and Customer Support
Service
If you are unable to correct a problem with your TV,
consult your Mitsubishi dealer or Mitsubishi Con-
sumer Relations at (800) 332-2119.
• DO NOT adjust any controls other than those
described in this Owner's Guide.
• DO NOT remove the protective back cover of
your TV.
or satellite receiver), first check other channels from
the same input before changing settings. If most other
channels from the same input seem correct, there is
likely a problem with the broadcast rather than with the
TV. Use care in this case, as changes you make to fix
problems on individual channels also affect all other
channels on the same input.
How to Use
Press FORMAT to cycle through the
picture shapes available for the
signal.
1.
While viewing the input to be
reset, press MENU and go to
Picture > Perfect.
2.
ENTER to display the
Press
PerfectColor adjustment screen.
3.
Press
CANCEL to reset the colors.
1.
While viewing the input to reset,
press MENU and go to Picture >
Reset.
2.
ENTER to highlight Reset.
Press
3.
Press
ENTER again to reset.
Customer Support
• To order replacement or additional remote con-
trols or lamp cartridges, visit our website at www.
mitsuparts.com or call (800) 553-7278.
• For questions:
Call Consumer Relations at 800-332-2119.
E-mail: MDEAservice@mdea.com
Website: www.mitsubishi-tv.com
Important
All lamps replaced under warranty must be returned
to Mitsubishi where they will be inspected to verify
failure defects.
For assistance call 1(800) 332-2119
Appendices
Resulting Action
The last-used format for a signal
type will be recalled on the input.
Note: Also check the aspect
ratio feature on your cable box or
satellite receiver as this may be
altering the picture.
All PerfectColor/PerfecTint
sliders are reset to the original
center position. The PefectColor/
PerfecTint settings for other
inputs remain unchanged.
All Audio and Video settings for
the individual input are reset
except for the global settings
for audio Balance, Listen To,
Language, Video Mute, Smooth
120.
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