Error Code Guide - Navien EME501 User Manual

Error Code Guide

If the error code is continuously displayed on the screen display,
then contact the Navien Mate Customer Service Center in the US
(☎ 877-689-1541) for inspection.
Error Code Description
Connection
E05
error
Overheating
E16
error
E17
Heating error
Cause
An error has occurred in
the connection status of
the product.
The product is
abnormally overheated.
A heating failure has
occurred.
Action to Be Taken
Check the connections of the adapter,
the controller, and the pad.
☎ 877-689-1541.
Make sure that the adapter or the
controller is not placed on the pad,
not placed on the floor of a hot room,
and not covered with a duvet.
Turn OFF the power and allow the
product to cool sufficiently before
restarting.
☎ 877-689-1541.
☎ 877-689-1541.
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