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ST9300 Family Installation Guide, Rev. A
Seagate Technical Support FAX. 408/438-8137
You can FAX questions or comments to technical support
specialists 24 hours daily. Responses are sent between
8:00
and 5:00
(Pacific time), Monday through Friday.
A.M.
P.M.
SeaFONE. 408/438-8222
You can talk to a technical support specialist between
8:00
and 5:00
(Pacific time), Monday through Friday.
A.M.
P.M.
SeaFONE provides recorded technical information on se-
lected Seagate products while you are on hold. You can
access the recordings 24 hours daily. Before calling, note your
computer configuration and drive model number (ST xxxx ).
SeaBOARD
Using a modem, you can:
• Access documentation, drive specifications and jumper
settings for Seagate's entire product line.
• Download software for installing and analyzing your drive.
• Request a return phone call from the technical support
staff.
SeaBOARD is available 24 hours daily. It supports communi-
cations up to 9,600 baud. Set your communications software
to eight data bits, no parity, and one stop bit (8-N-1). Sea-
BOARD phone numbers are listed in the table on page 18.
17
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