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ST9300 Family Installation Guide, Rev. A
new devices you have installed. If you are not sure whether
your power supply meets your system requirements, consult
your computer dealer or distributor.
• Check your DOS version. You must use the same version
of DOS throughout all phases of building and configuring your
computer system.
• Check for viruses. Use the latest version of a reliable virus-
checking program to scan your computer's memory, hard
discs and any suspect diskettes for viruses. Run the virus-
checking program if you encounter inexplicable disc errors or
damage to disc partitions. Also, before installing any new
software, scan the installation diskettes for viruses.
Specific Troubleshooting Procedures
Methods for resolving specific drive installation problems are
listed on the following pages. These methods incorporate many
of the general troubleshooting techniques described in the pre-
vious section.
The screen remains blank when you power up the computer.
• Make sure the monitor is plugged in and turned on.
• Check all cards. Make sure the video card is seated in its slot
and secured with mounting screws.
• Check all cables. Make sure the video card cables (if any) are
securely attached.
• Power down the computer and remove the drive host adapter.
If the screen comes on after you reboot, the host adapter may
be incompatible or defective. If so, see your dealer.
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