HP Z32k G3 User Manual
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User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and using
the monitor.

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Summary of Contents for HP Z32k G3

  • Page 1 User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
  • Page 2 United States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
  • Page 4: Table Of Contents

    Connecting USB devices ............................14 Adjusting the monitor..............................15 Installing a security cable............................17 Turning on the monitor ............................17 HP watermark and image retention policy ......................18 2  Connecting a second computer to the monitor using the KVM function ................19 KVM connection priorities..............................19 3  Using the monitor ................................21 Downloading software and utilities ..........................21...
  • Page 5 Updating the monitor ..............................26 Downloading the HP firmware installer ........................26 Updating firmware for the monitor.........................26 4  Support and troubleshooting ..............................28 Solving common issues ..............................28 Button lockouts ................................29 5  Maintaining the monitor ..............................30 Maintenance guidelines..............................30 Cleaning the monitor ...............................30 Shipping the monitor...............................31 Appendix A  Technical specifications ............................32 80 cm (31.5 in) model specifications ..........................32...
  • Page 6: 1  Getting Started

    Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information An AC power cord is included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor.
  • Page 7: More Hp Resources

    Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Select the Search icon in the taskbar, type support in the search box, and then select HP Support Assistant.
  • Page 8 Monitor stand Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then ● remove it with the convenient sliding tab release VESA®...
  • Page 9: Front Components

    ● NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. Front components To identify the components on the front of the monitor, use this illustration and table.
  • Page 10: Bottom Components

    Table 1-3 Rear components and their descriptions Component Description OSD control Activates the OSD buttons so that the button labels appear on the right side of the screen. USB port (downstream) Connects a USB cable to a peripheral device, such as a keyboard, mouse, or USB hard drive and supports battery charging.
  • Page 11: Locating The Serial Number And Product Number

    Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. Chapter 1  Getting started...
  • Page 12: Setting Up The Monitor

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel can cause nonuniformity of color or disorientation of the liquid crystals.
  • Page 13: Mounting The Monitor Head

    With the monitor placed facedown inside the box, tear open the packaging bag along the tear line. Slide the top of the mounting plate on the stand under the upper lip of the recess in the back of the panel (1).
  • Page 14: Removing The Monitor Stand

    Before you disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected. IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these procedures. Disconnect and remove all cables from the monitor.
  • Page 15 Remove the two screws from the VESA holes located on the rear of the monitor head (1), and then remove the screw fastener (2). Align the VESA adapter with the screw holes located on the rear of the monitor head (1), and then install the two screws to secure the adapter (2).
  • Page 16: Connecting The Cables

    Connecting the cables In addition to details about how to connect a cable, this section contains information about how your monitor functions when you connect certain cables. NOTE: The monitor might be capable of supporting Thunderbolt, USB Type-C, HDMI, or DisplayPort inputs. The video mode is determined by the video cable used.
  • Page 17 Connect one end of a Thunderbolt cable to the Thunderbolt port on the rear of the monitor and the ● other end to the Thunderbolt port on the source device. (Use only the HP-approved Thunderbolt cable provided with the monitor.) NOTE: The monitor’s Thunderbolt port provides network, data, video, and power delivery (up to...
  • Page 18 Connect one end of the USB Type-B cable to a USB Type-B port on the monitor and the other end to a USB Type-A port on the source device. Connect one end of a network cable to the network jack on the monitor and the other end to a network wall jack or router.
  • Page 19: Connecting Usb Devices

    Connecting USB devices Use USB ports to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four USB ports on the monitor to connect to a device (downstream): three USB Type-A on the rear, and one USB Type-C and one USB Type-A on the side.
  • Page 20: Adjusting The Monitor

    The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Tilt the monitor head forward or backward to set it to a comfortable eye level.
  • Page 21 Swivel the monitor head to the left or right for the best viewing angle. You can pivot the monitor head from landscape to portrait orientation viewing to adapt to your application. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1). Pivot the monitor clockwise or counterclockwise 90°...
  • Page 22: Installing A Security Cable

    As a security measure, you can secure the monitor to a fixed object with an optional security cable available from HP. Use the key that came with the optional security cable to attach and remove the lock. Turning on the monitor This section provides important information about preventing damage to your monitor, startup indicators, and troubleshooting information.
  • Page 23: Hp Watermark And Image Retention Policy

    Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty. To avoid image retention damage, always turn off the monitor when it is not in use, or use the power management setting, if supported on your computer, to turn off the monitor when the computer is idle.
  • Page 24: 2  Connecting A Second Computer To The Monitor Using The Kvm Function

    Connecting a second computer to the monitor using the KVM function The keyboard, video, mouse (KVM) function in the monitor provides the capability to connect two computers to one monitor with quick monitor access to either computer, and control using one keyboard and one mouse. For video input from a second computer, connect either a DisplayPort cable or an HDMI cable to the appropriate connector on the rear of the monitor.
  • Page 25 There are 2 types of KVM connections: Thunderbolt uses a Thunderbolt or USB Type-C cable only. ● USB Type-B uses a USB Type-B cable for USB data transfer and to connect with HDMI or DisplayPort for ● video transfer. The KVM function uses the current video input port. If the first computer is disconnected, the KVM setting switches to the powered-on second computer.
  • Page 26: 3  Using The Monitor

    The ICM color profile is written in accordance with the International Color Consortium (ICC) Profile Format specification. Using the OSD menu You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features of your monitor. To access the OSD menu and make adjustments:...
  • Page 27: Using The Osd Function Buttons

    If the monitor is not already on, press the power button to turn on the monitor. Press the center of the OSD controller. Move the controller up, down, left, or right to navigate menu choices. Press the center of the controller to make a selection.
  • Page 28: Reassigning The Function Buttons

    Table 3-2 Button names and descriptions (continued) Button Description Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu. Color button Opens the Color menu where you can select a preset view mode. Brightness button Adjusts the monitor screen brightness.
  • Page 29: Using Auto-Sleep Mode

    Using Auto-Sleep Mode Your monitor has an energy-saving feature called Auto-Sleep Mode, which is a reduced power state. This section describes how to activate or adjust Auto-Sleep Mode on your monitor. When Auto-Sleep Mode is enabled (enabled by default), the monitor enters a reduced power state when the computer signals low-power mode (absence of either horizontal or vertical sync signal).
  • Page 30: Configuring An External Monitor

    To multistream: Be sure that the USB Thunderbolt port is your primary video input. Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT port on the primary monitor and the DisplayPort IN port on a secondary monitor. NOTE: The daisy-chained monitors need to have DisplayPort IN and OUT video ports.
  • Page 31: Usb Type-C Mode

    Complete the installation wizard. Updating firmware for the monitor To update the monitor firmware while connected to your computer: Open Windows Explorer and navigate to where you saved the HP firmware installer. Double-click to execute the installer file. Chapter 3  Using the monitor...
  • Page 32 In the firmware update page, enter the display model, and then enter the operating system and build information. Select the correct firmware update to download and follow the on-screen instructions. NOTE: You must be connected to the internet for new updates to download. Updating firmware for the monitor...
  • Page 33: 4  Support And Troubleshooting

    Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 4-1 Common issues and solutions Issues...
  • Page 34: Button Lockouts

    Table 4-1 Common issues and solutions (continued) Issues Possible cause Solution Monitor has trouble waking DisplayPort or USB Type-C inputs: Set the DisplayPort hot- from Sleep mode plug detection to Always Active. Power mode monitors: Set the hot-plug detection to Always Active to switch the monitor to Performance mode.
  • Page 35: 5  Maintaining The Monitor

    ● increase the life expectancy of the monitor. NOTE: A burned-in image on the monitor is not covered under the HP warranty. Never block the slots and openings of the cabinet or push objects into them. These openings provide ●...
  • Page 36: Shipping The Monitor

    A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.
  • Page 37: Appendix A  Technical Specifications

    This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower.
  • Page 38: Preset Display Resolutions

    Preset display resolutions The following display resolutions are the most commonly used modes and are set as factory defaults. The monitor automatically recognizes these preset modes, and they will appear properly sized and centered on the screen. 80 cm (31.5 in) model This section provides preset display resolutions and preset timing resolutions.
  • Page 39: Energy Saver Feature

    Energy saver feature This monitor supports a reduced power state. The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blank, the backlight is turned off, and the power light turns amber.
  • Page 40: Appendix B  Accessibility

    HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.
  • Page 41: International Association Of Accessibility Professionals (Iaap)

    These links provide information about accessibility features and assistive technology, if applicable and available in your country or region, that are included in various HP products. These resources will help you select the specific assistive technology features and products most appropriate for your situation.
  • Page 42: Standards And Legislation

    Additional links to external partners and suppliers that may provide additional assistance: Microsoft Accessibility information (Windows and Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) ● Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities.
  • Page 43: Legislation And Regulations

    NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
  • Page 44: Other Disability Resources

    HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility of ●...
  • Page 45: Index

    1 technical support 2 getting to know your monitor 2 USB port 4 HDMI port 5 USB Type-C port 4, 5 HP Assistive Policy 35 HP resources 2 HP support 2 warnings 1 International Association of Accessibility Professionals 36...

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