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The player will not play my video file.
•
Ensure that the video file will play on your computer using Windows Media Player 10. If the
file works on the computer, use the same computer to convert the video.
I cannot transfer files to the player.
•
Ensure that your computer is running a supported operating system.
•
If you are running Microsoft Windows 98 SE, ensure that the USB driver has been properly
installed.
•
Ensure that the supplied USB cable is securely attached to the player and the PC, or try using
another USB cable.
•
If you have connected the player through a USB hub, try connecting the player directly to
your computer.
•
Ensure that the player's memory capacity is not full.
•
Ensure that there are less than 2500 items loaded on the player.
I transferred files to my player but they are missing from the Music Library
•
Ensure that the file in a supported format (MP3, AVI, JPG, WAV, WMA).
•
Ensure that there are less than 2500 items loaded on the player.
•
If the player is in MTP mode, ensure that there are less than 2500 items loaded on the
player.
I cannot see some files on my computer.
•
Ensure that the correct USB mode is in use (MSC or MTP). Files transferred in one mode will
not be seen when connected in another mode.
The player has malfunctioned.
•
Reboot the player (slide and hold the Power/Lock switch to the right for several seconds).
•
Try updating the player's firmware. Please refer to the Firmware Update section of this man-
ual for detailed instructions.
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Coby Electronics Corporation
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