Customer Support; Service À La Clientèle - Microsoft Xbox 360 Setup Manual

Ring of Light Flashes
The lights in the console Ring of Light should
glow solid while the Xbox 360 video game and
entertainment system is on and flash when
you press the Eject button. If the Ring of Light
flashes differently during operation, the Xbox
360 video game and entertainment system
has an internal problem:
• Four lights on console flash red: Check
your AV cable.
• Two left lights on console flash red: The
Xbox 360 console is too hot and will not
play games until cooled down. Place the
Xbox 360 console in a well-ventilated area
away from other heat sources. Once the
console cools, the flashing will stop and
the Xbox 360 video game and
entertainment system can be played. For
more information, see "Select a Location
for the Xbox 360 Console."
• Four lights on controller periodically flash
green: No Ring of Light quadrant
assignment. The controller is not
connected or all four quadrants are full.
• All other patterns: Internal problem
requires service. Contact Xbox Customer
Support.
© 2005 Microsoft Corporation. All rights reserved.
Microsoft, Windows, Xbox, Xbox 360, Xbox Live, the Xbox logos, and the Xbox Live logo are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other
countries.
20
Peripheral Does Not Work
Use Xbox 360-compatible peripherals that
have this logo:
If a peripheral is not supported by a specific
game, the game may not play.
Cannot Save Game
The Xbox 360 Hard Drive or Memory Unit
must have enough free space to save the
game. Delete unwanted items from storage or
attach an additional memory unit (sold
separately) for more space.

Customer Support

Go to www.xbox.com/support or call Xbox 360 Customer Support:
• United States and Canada: 1-800-4MY-XBOX (1-800-469-9269)
TTY users: 1-866-740-XBOX (1-866-740-9269)
• Mexico: 001-866-745-83-12
TTY users: 001-866-251-26-21
• Colombia: 01-800-912-1830
Service à la clientèle
Visitez la page www.xbox.com/support ou appelez le Service à la clientèle
Xbox 360 :
• États-Unis et Canada : 1-800-4MY-XBOX (1-800-469-9269)
Utilisateurs de TTY : 1-866-740-XBOX (1-866-740-9269)
• Mexique : 001-866-745-83-12
Utilisateurs de TTY : 001-866-251-26-21
• Colombie : 01-800-912-1830
Servicio de soporte al cliente
Visita www.xbox.com/support o llama al número del Servicio de soporte al
cliente de Xbox 360:
• Estados Unidos y Canadá: 1-800-4MY-XBOX (1-800-469-9269)
Usuarios TTY: 1-866-740-XBOX (1-866-740-9269)
• México: 001-866-745-83-12
Usuarios TTY: 001-866-251-26-21
• Colombia: 01-800-912-1830