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Problem
The machine is making a
loud noise.
When I try to connect
the machine to Wi-Fi for
the first time, the machine
cannot connect to the Wi-
Fi network.
The machine is not able
to find the home Wi-Fi
network.
I cannot use Alexa and
Amazon Smart Reorders
yet.
Cause
It is normal that your machine
makes some noise during use.
The AquaClean water filter was
not prepared properly and air is
now drawn into the machine.
The water tank is not fully inserted
and air is drawn into the machine.
Your Wi-Fi name and password are
not correct.
The coffee machine and the Wi-
Fi router are not within range of
each other.
The Wi-Fi router is not working
properly.
The machine is not within range of
the router.
The router your coffee machine is
trying to connect to is 5 GHz dual-
band and your coffee machine is
not trying to connect to a 2.4 GHz
network.
You have not yet connected
to your Amazon to your Saeco
account.
Solution
If the machine starts to make a different
kind of noise, clean the brew group and
lubricate it (see
Lubricating the brew
group).
Remove the AquaClean water filter from
the water tank and prepare it for use
properly before you place it back (see
AquaClean water filter
Make sure the water tank is in the correct
position: remove it and reinsert it by
pushing it into the machine as far as
possible.
Check your Wi-Fi name and password.
Ensure that the coffee machine and the
Wi-Fi router are within range of each
other.or use a Wi-Fi repeater.
Please make sure that the Wi-Fi router is
working properly and is connected to the
internet.
Make sure the machine is within range of
the router. You can also use a Wi-Fi signal
repeater.
5 GHz networks are not
supported.Temporarily switch off the
5 GHz band in your router and try to
pair your coffee machine again to another
band of the same router (2.4 GHz). Switch
on your 5 GHz band again after successful
pairing
Please follow the instructions on the
control panel of the machine to connect
your Amazon account to your Saeco
account to be able to use Alexa voice
control and Amazon Smart Reorders.
Note: To be able to use these features you
need to have an Alexa app or an Alexa
device and you need to enable the Smart
Reorders service on Amazon.
33
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