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Problem
There are some coffee
residues inside my new
coffee machine.
The machine is in DEMO
mode.
The drip tray fills up
quickly / there is always
some water in the drip
tray.
The 'empty coffee grounds
container' icon remains
on.
The machine prompts to
empty the coffee grounds
container even though
the container is not full.
The coffee grounds
container is too full and
the 'empty coffee grounds
container' icon did not
appear on the display.
I cannot remove the brew
group.
Cause
This machine has been tested with
coffee.
You pressed the standby icon for
more than 8 seconds.
This is normal. The machine uses
water to rinse the internal circuit
and brew group. Some water
flows through the internal system
directly into the drip tray.
You emptied the coffee grounds
container while the machine was
unplugged from the wall socket,
or you placed it back too fast.
The machine did not reset the
counter the last time you emptied
the coffee grounds container.
You removed the drip tray without
emptying the coffee grounds
container.
The brew group is not in the
correct position.
Solution
Although it has been carefully cleaned,
there may be some coffee residues left.
However, the machine is absolutely new.
Switch the machine off and then on again
with the main switch on the back of the
machine.
spout to collect rinsing water that comes
out of it.
Remove the coffee grounds container, wait
at least 5 seconds and then insert it again.
Always wait approx. 5 seconds when you
place back the coffee grounds container.
In this way, the coffee pucks counter will
be reset to zero and the number of coffee
pucks is counted correctly.
When you remove the drip tray, also empty
the coffee grounds container even if it
contains only a few coffee pucks. This
ensures that the coffee pucks counter is
reset to zero and that the number of coffee
pucks is counted correctly.
Reset the machine in the following way:
close the service door. Switch the machine
off and back on again and wait until the
machine is ready for use. Try to remove
the brew group again (see
inserting the brew
group).
Empty the drip
tray daily or as
soon as the red
'drip tray full'
indicator pops up
through the drip
tray cover. Tip:
place a cup under
the dispensing
Removing and
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