Troubleshooting - Maytag Neptune MDE9700AYM Use & Care Manual

T T
ROUBLESHOOTING
C
HECK THESE POINTS IF YOUR
Doesn't Run
Doesn't Heat
Doesn't Dry
Is Noisy
Dries Unevenly
Has an Odor
Dryer shuts off
before load is dry
For further assistance contact Maytag Services
1-800-688-2002 Canada. U.S.A. Customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.
M N
AYTAG
• Be sure the door is latched shut.
• Be sure the power cord is plugged into a live electrical outlet.
• Check the home's circuit breaker and fuses.
• Press the Cycle Selector dial again if the door is opened during the cycle.
• Check the home's circuit breaker and fuses.
• Select a heat setting, not Air Fluff.
• On a gas dryer, check that the gas supply is on.
• Clean the lint filter and exhaust duct.
• Dryer may have moved into the cool-down portion of the cycle.
• Check all of the above, plus...
• Be sure the exhaust hood at the outside of the home can open and close freely.
• Check exhaust system for lint build-up. Ducting should be inspected and cleaned
annually.
• Use 4" rigid metal exhaust duct.
• Do not overload. 1 Wash load = 1 Dryer load.
• Sort heavy items from lightweight items.
• Large, bulky items like blankets or comforters may require repositioning to ensure
even drying.
• Check that the washer is draining properly to extract adequate water from the load.
• Clothes load is too small to tumble properly. Add a few towels.
• Check the load for objects such as coins, loose buttons, nails, etc. Remove promptly.
• It is normal to hear the dryer gas valve or heating element cycle on and off during the
drying cycle.
• Be sure the dryer is leveled properly as outlined in the installation manual.
• It is normal for the dryer to hum due to the high velocity of air moving through the
dryer drum and exhaust system.
• Seams, pockets and other similar heavy areas may not be completely dry when the
rest of the load has reached the selected dryness level. This is normal. Select the
Very Dry setting if desired.
• If one heavy item is dried with a lightweight load, such as one towel with sheets, it is
possible that the heavy item will not be completely dry when the rest of the load has
reached the selected dryness level. Sort heavy items from lightweight items for best
drying results.
• Household odors such as from painting, varnishing, strong cleaners, etc. may enter the
dryer with the surrounding room air. This is normal as the dryer draws the air from
the room, heats it, pulls it through the tumbler and exhausts it to the outside. When
these odors are present in the air, ventilate the room completely before using the
dryer.
• Clothes load is too small. Add more similar items or a few towels and restart the
cycle.
• Clothes load is too large. Remove some of the load and restart the dryer.
...
EPTUNE DRYER
®
, Maytag Customer Assistance: 1-800-688-9900 U.S.A. or
SM
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