Warranty And After-Sales Service - Kyocera DIGNO BX2 Manual

Warranty & After-Sales Service
Warranty
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After-Sales Service
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Warranty
The warranty period is 1 year from the date of newly purchase.
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Free repairs will be done based on terms of repair service. Terms of repair service is referred to
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SoftBank website.
https://cdn.softbank.jp/mobile/set/common/pdf/legal/spguide/common/warranty.pdf (Japanese)
Warranty covers only handset and AC Charger [KYCAV1]. Accessories such as cables are not
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covered by terms of repair service.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user or third party resulting from
lost opportunities to make a call, etc. due to breakage, malfunction, or trouble of
product.
Accidents/Repair
Files and settings may be lost or altered due to accidents or repairs. Keep a copy of
important files, etc. SoftBank Corp. is not liable for damages resulting from loss or
alteration of files (contacts/images/sound etc.) or settings due to accident or repair.
Disassembly/Modification
Disassembly/modification of handset is prohibited under the Radio Law. Note that
handset cannot be accepted for repairs if modified.
After-Sales Service
To request repairs, contact Customer Service or a nearby SoftBank Shop. Have details of
symptoms ready.
During the warranty period, repairs are made under the terms of repair service.
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After the warranty period, if handset can be repaired, repairs will be made at cost. The functional
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parts necessary to repair the handset will be available for 4 years generally after the manufacture
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Warranty／Specifications／Customer Services