Customer Service
If you encounter any difficulties or are unsure of anything, contact customer service.
SoftBank Customer Support
Smartphone Technical Support Center
SoftBank Customer Support
From a SoftBank handset, dial toll free at 157
From a landline/IP phone, dial toll free at 0800-919-0157
Business hours : Call: 10:00am - 7:00pm / Chat: 9:00am - 8:00pm
Smartphone Technical Support Center
From a SoftBank handset, dial toll free at 151
From a landline/IP phone, dial toll free at 0800-1700-151
Business hours : Mon. - Fri. 9:00am - 7:00pm/Sat., Sun., and Holiday 9:00am - 5:00pm/9:00am -
8:00pm (for general information)
5/5
Warranty/Specifications/Customer Services