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SERIES WATER HEATER Gas Water Heaters SERVICE MANUAL Troubleshooting Guide and Instructions for Service (To be performed ONLY by qualified service providers) Models Covered by This Manual: For The Bradford White “D” Series Models: D38T155 D75T(125,160,300) D65T(370,399) D80T(180,199,250) D80T(425,505) D100T(199,250) D80L(399,450,505) D100L(199,250,270,300)
Table of Contents Page eF Service Procedure Introduction - - - Tool required for service - - - Sequence of Operation - - - Troubleshooting - - - Thermostat Circuit Testing D24-I Pilot Operation Testing D24-II Main Burner Operation testing D24-III Main Burner &...
It is intended for this manual to be used by qualified service personal for the primary purpose of troubleshooting analysis and repair of the Bradford White 24 Volt Flue Damper Series Water Heater. Understanding the sequence of operation section of this manual will contribute greatly to troubleshooting this product.
Sequence of Operation Thermostat calls for heat. The relay closes on the thermostat board, sending 24 volts from the “COM” terminal of the thermostat board to the flue damper. Flue damper begins to rotate open. Once damper is full open, 24 volts is allowed to continue through damper to the “TH”...
TROUBLESHOOTING CAUTION Use Caution Not to Damage Connectors when making Voltage Measurements or Jumping Terminals DANGER Verify Primary and secondary voltage 120 volt exposure. Use Caution at the transformer To Avoid Personal Injury. (see photo 1) Rear terminals primary Ignition Module LED Status (120 VAC) OFF = No power to module If LED on ignition module is flashing,...
SERVICE PROCEDURE D24-I Thermostat Circuit Testing CAUTION DANGER Be Careful When Making Voltage 120 volt exposure. To avoid personal injury, Measurements or Jumping Terminals use caution while performing this procedure. Not to Damage or Deform Connectors or Connector Pins. This procedure assumes the flue damper is in working order. Be sure damper opens under its own power when the thermostat circuit is by-passed.
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SERVICE PROCEDURE D24-I Thermostat Circuit Testing Thermister Resistance Testing Upper Thermister: 1. Determine resistance value of upper thermister. Test across Upper thermister location grey wires. (see photo 9). (applicable models) 2. Draw quart of water off T&P valve. Using a thermometer, determine water temperature.
SERVICE PROCEDURE D24-II Pilot Operation Testing CAUTION DANGER Be Careful When Making Voltage 120 volt exposure. To avoid personal injury, Measurements or Jumping Terminals use caution while performing this procedure. Not to Damage or Deform Connectors or Connector Pins. Condition: Pilot will not light, Ignition module LED is “ON”...
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SERVICE PROCEDURE D24-II Pilot Operation Testing CAUTION DANGER Be Careful When Making Voltage 120 volt exposure. To avoid personal injury, Measurements or Jumping Terminals use caution while performing this procedure. Not to Damage or Deform Connectors or Connector Pins. Condition: Pilot lights, no flame signal.
SERVICE PROCEDURE D24-III Main Burner Operation Testing CAUTION DANGER Be Careful When Making Voltage 120 volt exposure. To avoid personal injury, Measurements or Jumping Terminals use caution while performing this procedure. Not to Damage or Deform Connectors or Connector Pins. Condition: Main burner will not light, Ignition module LED is “ON”...
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SERVICE PROCEDURE D24-III Main Burner Operation Testing CAUTION DANGER Be Careful When Making Voltage 120 volt exposure. To avoid personal injury, Measurements or Jumping Terminals use caution while performing this procedure. Not to Damage or Deform Connectors or Connector Pins. Condition: Main burner short cycle Check gas (line) pressure to the...
SERVICE PROCEDURE D24-IV Main Burner & Pilot Removal and Inspection WARNING Heater components may be HOT when performing the following steps in this procedure. Take necessary precaution to prevent personal injury. Gas Valve Wire Leads Main Burner Removal Burner Rack Gas Valve Mounting Control Knob...
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SERVICE PROCEDURE D24-IV Main Burner & Pilot Removal and Inspection Pilot Shield Pilot Burner Removal Step 1. With burner rack removed from heater, disconnect pilot tube connection from gas valve Step 2. Remove the two pilot burner mounting screws securing the pilot and pilot shield in place. Step 3.
SERVICE PROCEDURE D24-V Flue Baffle Removal, Inspection WARNING Heater components may be HOT when performing the following steps in this procedure. Take necessary precaution to prevent personal injury. Step 1. Disconnect (unplug) water heater from electrical supply. Step 2. Disconnect venting from draft diverter and remove draft diverter from top of water heater. Step 3.
SERVICE PROCEDURE D24-VI Anode Removal and Inspection WARNING Heater components may be HOT when performing the following steps in this procedure. Take necessary precaution to prevent personal injury. Step 1. Disconnect (unplug) water heater from electrical supply. Step 2. Turn “OFF” water supply to water heater. Step 3.
Glossary of Terms Alternating Current BTU/H British Thermal Units Carbon Monoxide Carbon Dioxide Direct Current Energy Cut Off Ground fault interrupt Gallons per Minute Hertz Light Emitting Diode Oxides of Nitrogen National Pipe Thread Pounds per Square Inch Volt Amps Volts Alternating Current W.C.