During Calls; Call Waiting - Mitel MiVoice 4220 Lite Directions For Use Manual

M V 4220 L (DBC220)
I OICE ITE
5
5.1
5.1.1
5.1.2
5.1.2.1
5.1.2.2
5.1.2.3
5.1.2.4
19
M V MX-ONE
FOR I OICE

DURING CALLS

CALL WAITING

If you urgently wish to contact an engaged extension, you can indicate to that extension
that there is a call waiting. The call waiting is indicated either by a tone (engaged exten-
sion is an analog extension) or as a second call (engaged extension is a digital system
telephone). If the called extension is not allowed to receive Call Waiting signals, you
will continue to hear a busy tone. If the busy extension ignores the Call waiting tone,
you can initiate Call back.
The capability of initiating or receiving a call waiting indication is controlled by a cate-
gory (programmed by the system administrator).
TO REQUEST CALL WAITING INDICATION
When meeting busy
• Press the Call waiting-key or dial 5.
• Wait for an answer.
Note: If the busy extension ignores the call waiting indication, you can initiate auto-
matic call back.
TO ANSWER A CALL WAITING CALL
Call Waiting is indicated as an incoming call on Line 2-key (lamp flashes and a muted
ringing signal is heard), 3.4 To receive a second call on page 10.
To terminate an ongoing call
• Replace the handset.
Your telephone now rings to announce the waiting call.
To park an ongoing call
5.8 Parking on page 22.
Your telephone now rings to announce the waiting call.
To refer back between parked party and current call partner
5.5 Refer back on page 21.
To transfer an ongoing call
5.6 Transfer on page 21.
Your telephone now rings to announce the waiting call.
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