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Before requesting service for this unit, check the table below for a possible cause of the problem you are experiencing.
Some simple checks or a minor adjustment on your part may eliminate the problem and restore proper performance.
Symptom
Power
The power does not turn on.
Picture
There is no picture.
Picture noise appears.
TV program reception does not fill the
screen.
TV program pictures are distorted.
TV channels cannot be changed.
Playback picture is distorted.
The playback picture or TV program from
the equipment connected through the
unit is distorted.
Sound
There is no sound.
Sound is noisy.
No DTS sound on digital output.
No DTS sound from analog output.
Remote control
The remote control does not function.
Others
Troubleshooting
Remedy
• Check that the AC power cord is connected securely.
• (In case of power failure) Check the breaker.
• Re-connect the connecting cord securely.
• The connecting cords are damaged.
• The Setup Display appears. Press [RETURN] to turn off the
display.
• Check the connection to your TV (page 13).
• Check if the INTERLACE/PROGRESSIVE mode is set correctly
according to your TV (page 14).
• Switch the input selector on your TV (such as to "LINE1") so
that the signal from this unit appears on the TV screen.
• The disc is dirty or flawed.
• If the picture output signal from the unit passes through your
VCR before reaching your TV, or if you are connected to a
combination TV/VIDEO player, the copy-protection signal
applied to some DVD programs could affect picture quality. If
you still experience this problem even when you connect the
unit directly to your TV, try connecting the unit to your TV's
S-VIDEO input.
• Try to set the channels with "Auto Preset" in the Setting menu (page 18).
• Select a channel of any TV program using [CH + / -].
• Adjust TV antenna.
• Adjust the picture (see the TV's instruction manual).
• Place the unit and TV farther apart.
• Place the TV and any bunched antenna cables farther apart.
• Switch the input to TV.
• Connect the antenna cable correctly (page 14).
• Keep the equipment which may cause electrical disturbances,
such as a cellular phone, away.
• If the playback picture output from a DVD player, VCR or tuner
goes through the unit before reaching your TV, the copy-
protection signal applied to some programs could affect picture
quality. Disconnect the playback equipment in question and
connect it directly to your TV.
• The disc is dirty or flawed.
• Re-connect all connections securely.
• The connecting cord is damaged.
• Check the connections to the amplifier input.
• The input source setting on the amplifier is incorrect.
• The recorder is in pause mode or in Slow-motion Play mode.
• The recorder is in fast forward or fast reverse mode.
• If the audio signal does not come through the COAXIAL DIGITAL
AUDIO OUTPUT PCM / BITSTREAM jack, check the Audio
settings (pages 75-77).
• The disc is dirty or flawed.
• Change the setting menu for DTS to ON.
• This unit has no analog sound output when playing the selected
DTS sound mode.
• Batteries are weak.
• There are obstacles between the remote control and the unit.
• The remote control is far from the unit.
• There are no batteries in the remote control.
• Turn on the unit.
• The remote control is not pointed at the remote sensor on the
unit.
79
EN
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