Table of Contents
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ELECTRONIC RESIDENTIAL
GAS VALVE TROUBLESHOOTING
1. No Hot Water (Status Light Not Flashing)
2. Pilot Won't Light (Gas Supply Problem)
3. Pilot Lights
4. Status Light Doesn't Flash (Electrical
Problem)
5. Thermal Switch Didn't Trip
6. Thermal Switch Tripped (Air Supply
Problem)
15
1-800-431-3000
En español 1-800-511-5652
1
NO HOT WATER (STATUS
LIGHT NOT FLASHING)
Check status light on gas valve. The pilot must be lit for
the status light to flash. If status light is not flashing, try
relighting the pilot using instructions on water heater.
The pilot can be hard to see, so you may need to dim the
room lights.
4
STATUS LIGHT DOESN'T FLASH
(ELECTRICAL PROBLEM)
If the status light does not flash when pilot is lit, there is
likely an electrical problem. Press the reset button on the
thermal switch. If thermal switch tripped, you should hear
or feel a click.
hdsupplysolutions.com
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Table of Contents
Troubleshooting
