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Cisco Catalyst 9164 Series Installation Manual

Cisco Catalyst 9164 Series Installation Manual

Wi-fi 6e access point hardware
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Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation
Guide
First Published: 2022-08-26
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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Summary of Contents for Cisco Catalyst 9164 Series

  • Page 1 Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide First Published: 2022-08-26 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.

  • Page 3: Table Of Contents

    Connectors and Ports on the AP CW9164I (Internal Antenna) Radiation Patterns C H A P T E R 3 Unpacking Your Access Point Package Contents Unpacking the Access Point Cisco Orderable Accessories Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 4 Operation of Cisco Catalyst Access Points in Brazil Declaration of Conformity for RF Exposure Generic Discussion on RF Exposure This Device Meets International Guidelines for Exposure to Radio Waves Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 5 This Device Meets the Industry Canada Guidelines for Exposure to Radio Waves Additional Information on RF Exposure Declaration of Conformity Statements A P P E N D I X A Transmit Power and Receive Sensitivity Values Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 6 Contents Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 7: Preface

    This guide provides instructions to install your Cisco access point and provides links to resources that can help you configure it. This guide also provides mounting instructions and troubleshooting information. Note that the Cisco Cisco Catalyst 9164 Series Wi-Fi 6E Access Point is referred to as access point or AP in this document.

  • Page 8: Related Documentation

    A warning symbol precedes each warning statement. Related Documentation All user documentation for the Cisco Catalyst 9164 Series Wi-Fi 6E Access Point is available at: https://www.cisco.com/c/en/us/support/wireless/catalyst-9164i-access-point/model.html For detailed information and guidelines about configuring and deploying your access point in a wireless...

  • Page 9: About The Access Point

    • Cisco Catalyst stack • Meraki cloud-based stack A full listing of the AP's features and specifications is provided in the Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Data Sheet at: Cisco Catalyst 9164 Series Access Points Data Sheet...
  • Page 10 (target) times to exchange data with the AP. This provides significant energy savings for battery-operated devices. • Cisco Digital Network Architecture Center (DNA Center) support to enable Cisco DNA Spaces, Apple FastLane, and Cisco Identity Services Engine.

  • Page 11: Ap Model Numbers And Regulatory Domains

    AP can continue to function even if connection to the controller is lost. • Monitor mode: In this mode, specified Cisco APs can exclude themselves from handling data traffic between clients and the infrastructure. These APs act as dedicated sensors for location-based services (LBS), rogue AP detection, and intrusion detection system (IDS).When APs are in monitor mode, they...

  • Page 12: Antennas And Radios

    The following sections provide detailed information about the AP's antennas and radios. Internal Antennas The Cisco Catalyst 9164I AP (CW9164I-x) has the following list of internal antennas: • Four internal dual-band antennas with a dedicated 2.4-GHz radio and a 5-GHz radio •...

  • Page 13: Hardware Features

    CW9164I (Internal Antenna) Radiation Patterns, on page 7 Access Point Views, Ports, and Connectors Cisco Catalyst 9164 Series Wi-Fi 6E Access Point has multiple options that you can use to power the AP. For information about connectors and ports for the AP models, see...
  • Page 14 Location of the ports and connectors on the head of the AP. USB 2.0 port Status LED For information on the LEDs status, see Table 5: LED Status Indications. Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 15: Cw9164I (Internal Antenna) Radiation Patterns

    Mode button, see the Using the Mode Button section CW9164I (Internal Antenna) Radiation Patterns The following illustrations show the CW9164I model with internal antenna radiation patterns: Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 16 Figure 4: CW9164I - Client-Serving Normalized Radiation Pattern (2.4-GHz Azimuth) (2.4-GHz Elevation) Figure 5: CW9164I - Client-Serving Normalized Radiation Pattern Figure 6: CW9164I - Client-Serving Normalized Radiation Pattern (5-GHz Azimuth) (5-GHz Elevation) Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 17 Figure 8: CW9164I - Client-Serving Normalized Radiation Pattern (6-GHz Azimuth) (6-GHz Elevation) Figure 9: CW9164I - Scanning Radio-Normalized Radiation Pattern Figure 10: CW9164I - Scanning Radio-Normalized Radiation Pattern (2.4-GHz Azimuth) (2.4-GHz Elevation) Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 18 Figure 12: CW9164I - Scanning Radio-Normalized Radiation Pattern (5-GHz Azimuth) (5-GHz Elevation) Figure 13: CW9164I - Scanning Radio-Normalized Radiation Pattern Figure 14: CW9164I - Scanning Radio-Normalized Radiation Pattern (6-GHz Azimuth) (6-GHz Elevation) Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 19 Hardware Features CW9164I (Internal Antenna) Radiation Patterns Figure 15: CW9164I - IoT (BLE) Antenna-Normalized Radiation Figure 16: CW9164I - IoT (BLE) Antenna-Normalized Radiation Pattern (2.4-GHz Azimuth) Pattern (2.4-GHz Elevation) Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 20 Hardware Features CW9164I (Internal Antenna) Radiation Patterns Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 21: Unpacking Your Access Point

    • Default mounting brackets: Adjustable ceiling-rail clips AIR-AP-T-RAIL-R and AIR-AP-BRACKET-1= • Orderable optional mounting brackets: AIR-AP-T-RAIL-F, and AIR-AP-BRACKET-2= • Cisco product documentation and pointer card Note When Cisco CW9164I-MR AP is ordered, mounting bracket AIR-AP-BRACKET-2= is included by default. Unpacking the Access Point Procedure Step 1 Unpack and remove the access point and the selected mounting accessory kit from the shipping box.

  • Page 22: Cisco Orderable Accessories

    MA-INJ-6-x Meraki 802.3bt PoE injector Power Specifications: 60W, 55VDC For more information, see the power injector data sheet. MA-PWR-50WAC DC power adapter Power Specifications: 50W, 54VDC Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 23: Installation Overview

    AP in its final location and connect it to the network from there. For more information, see Deploying the Access Point on the Wireless Network, on page The following illustration shows the preinstallation configuration setup: Perform the following steps: Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 24 Performing a Preinstallation Configuration (Optional) Before you begin Ensure that the Cisco Controller Distribution System (DS) port is connected to the network. Use the procedure for CLI or GUI, as described in the release-appropriate Cisco Catalyst 9800 Series Wireless Controller Software Configuration Guide.

  • Page 25: Preinstallation Checks And Installation Guidelines

    Step 4 If your AP does not indicate normal operation, turn it off and repeat the preinstallation configuration. When you are installing a Layer 3 access point on a subnet that is different from the Cisco 9800 Note controller, ensure that the following setup is configured: •...

  • Page 26: Mounting The Access Point

    MAC addresses from each location and return them to the person who is planning or managing your wireless network. Mounting the Access Point Cisco Catalyst 9164 Series Wi-Fi 6E Access Point can be mounted in the following places: • Suspended ceiling • Hard ceiling •...

  • Page 27: Powering The Access Point

    Mount the AP using no less than four screw holes on a bracket. AIR-AP-BRACKET-3 is not compatible for use with Cisco Catalyst Wireless 9164I access points. You can also use the in-tile mounting options available from third parties. For more information, see the access point data sheet.
  • Page 28 If 802.3af is used, all the radios get switched off, the Ethernet port is downgraded to 1 GbE, and the USB port is shut off. • DC power jack Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 29: Configuring And Deploying The Access Point

    Checking the Access Point LEDs, on page 22 The Controller Discovery Process To support the CW9164I AP, the controller must be running Cisco IOS XE Cupertino 17.9.1 or a later release. For more information, see the Cisco Catalyst 9164 Series Access Points Data Sheet Guidelines and Limitations •...

  • Page 30: Deploying The Access Point On The Wireless Network

    Check the connection between the access point and the Cisco Wireless Controller, and be sure that the access point and the Cisco Wireless Controller are either on the same subnet or that the access point has a route back to its primary, secondary, and tertiary Cisco Wireless Controller.
  • Page 31 Blinking Blue Software upgrade in progress Alternating between Green and Red Discovery or join process in progress General warning; insufficient inline Access point operating system Cycling through errors Red-Off-Green-Off-Blue-Off power Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 32 Configuring and Deploying the Access Point Checking the Access Point LEDs Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 33: Troubleshooting

    C H A P T E R Troubleshooting • Using the Mode Button, on page 25 • Troubleshooting the Access Point to Cisco Controller Join Process, on page 26 • Important Information for Controller-Based Deployments, on page 27 • Configuring DHCP Option 43, on page 27...

  • Page 34: Troubleshooting The Access Point To Cisco Controller Join Process

    Cisco Wireless Solutions Software Compatibility Matrix, ensure that your controller is running Cisco IOS XE Cupertino 17.9.1 or a later release to support the Cisco CW9164I AP. Access points can fail to join a controller for many reasons—a RADIUS authorization is pending, self-signed certificates are not enabled on the controller, the access point and the controller regulatory domains do not match, and so on.

  • Page 35: Important Information For Controller-Based Deployments

    The following is a DHCP Option 43 configuration example on a Windows 2003 Enterprise DHCP server for use with Cisco Catalyst lightweight access points. For other DHCP server implementations, see the product documentation for configuring DHCP Option 43. In Option 43, you should use the IP address of the controller management interface.
  • Page 36 DHCP Option 43 is limited to one access point type per DHCP pool. You must configure a separate DHCP pool for each access point type. The Cisco CW9164I access point uses the type-length-value (TLV) format for DHCP Option 43. DHCP servers must be programmed to return the option based on the access point DHCP Vendor Class Identifier (VCI) string (DHCP Option 43).
  • Page 37 Troubleshooting Configuring DHCP Option 43 and 0a7f7f02. Assembling the string then yields f1080a7e7e020a7f7f02. The resulting Cisco IOS command added to the DHCP scope is option 43 hex f1080a7e7e020a7f7f02. Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 38 Troubleshooting Configuring DHCP Option 43 Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 39: Safety Guidelines And Warnings

    In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 16.14 inches (41 cm) or more from the body of all persons. Statement 332 Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 40 Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040 Caution Ensure to connect the power cord of the power adapter to a socket outlet with an earthing connection. Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 41: Declarations Of Conformity And Regulatory Information

    C H A P T E R Declarations of Conformity and Regulatory Information This section provides declarations of conformity and regulatory information for the Cisco Catalyst 9164 Series Wi-Fi 6E Access Point. You can find additional information at: http://www.cisco.com/go/aironet/compliance. •...

  • Page 42: Vcci Statement For Japan

    (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Warning Access Point Models: CW9164I-Q Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 43: Guidelines For Operating Cisco Catalyst Access Points In Japan

    Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

  • Page 44: Canadian Compliance Statement

    Declarations of Conformity and Regulatory Information Canadian Compliance Statement Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products. Canadian Compliance Statement This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s).

  • Page 45: European Community, Switzerland, Norway, Iceland, And Liechtenstein Compliance

    & your body. Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance. Access Point Models:...

  • Page 46: Administrative Rules For Cisco Catalyst Access Points In Taiwan

    Administrative Rules for Cisco Catalyst Access Points in Taiwan Administrative Rules for Cisco Catalyst Access Points in Taiwan This section provides administrative rules for operating Cisco Catalyst access points in Taiwan. The rules for all access points are provided in both Simplified Chinese and English.

  • Page 47: Operation Of Cisco Catalyst Access Points In Brazil

    This section contains information on compliance with guidelines related to RF exposure. Generic Discussion on RF Exposure The Cisco products are designed to comply with the following national and international standards on Human Exposure to Radio Frequencies: • US 47 Code of Federal Regulations Part 2 Subpart J •...

  • Page 48: This Device Meets International Guidelines For Exposure To Radio Waves

    This Device Meets International Guidelines for Exposure to Radio Waves The Cisco CW9164I series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines.
  • Page 49 Cet appareil est conforme aux directives internationales en matière d'exposition aux fréquences radioélectriques Cet appareil de la gamme Cisco CW9164I comprend un émetteur-récepteur radio. Il a été conçu de manière à respecter les limites en matière d'exposition aux fréquences radioélectriques (champs électromagnétiques de fréquence radio), recommandées dans le code de sécurité...

  • Page 50: Additional Information On Rf Exposure

    Additional Information on RF Exposure You can find additional information on the subject at the following links: • Cisco Systems Spread Spectrum Radios and RF Safety white paper at this URL: http://www.cisco.com/warp/public/cc/pd/witc/ao340ap/prodlit/rfhr_wi.htm • FCC Bulletin 56: Questions and Answers about Biological Effects and Potential Hazards of Radio Frequency Electromagnetic Fields •...

  • Page 51: Transmit Power And Receive Sensitivity Values

    802.11n HT20 MCS0 – – MCS4 – – MCS7 – – MCS8 – – MCS12 – – MCS15 – – MCS16 – – MCS20 – – MCS23 – – Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 52 – – MCS9 – – – – – – MCS0 – – – – MCS4 – – – – MCS7 – – – – MCS8 – – – – Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 53 – – – – MCS9 – – – – MCS0 – – – – MCS4 – – – – MCS7 – – – – MCS8 – – – – Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 54 – – – – MCS9 – – – – MCS0 – – – – MCS4 – – – – MCS7 – – – – MCS8 – – – – Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 55 – – – MCS7 – – – – – – MCS8 – – – – – – MCS9 – – – – – – 802.11ax HE20 MCS0 MCS4 MCS7 Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 56 (dBm) (dBm) MCS8 MCS9 MCS10 MCS11 MCS0 MCS4 MCS7 MCS8 MCS9 MCS10 MCS11 MCS0 MCS4 MCS7 MCS8 MCS9 MCS10 MCS11 MCS0 MCS4 MCS7 MCS8 MCS9 MCS10 MCS11 802.11ax HE40 Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 57 – – MCS8 – – MCS9 – – MCS10 – – MCS11 – – MCS0 – – MCS4 – – MCS7 – – MCS8 – – MCS9 – – Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 58 – – MCS0 – – MCS4 – – MCS7 – – MCS8 – – MCS9 – – MCS10 – – MCS11 – – MCS0 – – MCS4 – – Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 59 – – – – MCS4 – – – – MCS7 – – – – MCS8 – – – – MCS9 – – – – MCS10 – – – – Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...
  • Page 60 – – – – MCS7 – – – – MCS8 – – – – MCS9 – – – – MCS10 – – – – MCS11 – – – – Cisco Catalyst 9164 Series Wi-Fi 6E Access Point Hardware Installation Guide...

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