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IOGear Combo ION GHE135C User Manual

3.5” combo ion drive hi-speed portable external hard drive
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3.5" COMBO ION™ Drive
Hi-Speed Portable External Hard Drive
User Manual

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Summary of Contents for IOGear Combo ION GHE135C

  • Page 1 3.5” COMBO ION™ Drive Hi-Speed Portable External Hard Drive User Manual...
  • Page 2 Apple Computer, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR® makes no warranty of any kind with regards to the information presented in this document. All information furnished here is for informational purposes only and is subject to change without notice.

  • Page 3: Table Of Contents

    Package Contents... Overview... Features... Requirements... Introduction... Pictorial Introduction... Installation of Hard Drive... ION™ Drive Setup... Installation of ION™ Drive Software (PC)... Installation of ION™ Drive Software (Mac)... Device Removal... Driver Removal... Care & Handling... Trouble Shooting... Technical Support... Appendix... Specifications... Radio &...

  • Page 4: Package Contents

    This package contains: 1- 3.5” Combo ION™ Drive 1- Hi-Speed USB 2.0 (Type A to B) Cable 1- FireWire (6 pin - 6 pin) Cable 1- IOGEAR® Installation CD 1 Power Adapter 1 User Manual 1 Warranty / Registration Card...

  • Page 5: Overview

    Hi-Speed technology. IOGEAR® brings FireWire and the next generation of USB to your computer. You will enjoy the convenience and reliability that has made these two technologies an industry standard when it comes to connecting multiple high- tech peripheral devices.

  • Page 6: Features

    Features • Transfer pictures, music and more at speeds up to 480 Mbps. Transfer 1 GB in under 30 seconds • Ideal for backup, storage expansion, file sharing, software installation and data management • 3 connectivity solutions in one (FireWire, USB 1.1, & USB 2.0) •...

  • Page 7: Requirements

    6-in-1 Hi-Speed USB 2.0 Memory Bank™ (GFR206) USB Flex™ Web Cam - USB Flexable Web Camera (GCA210U) KVMP™ Switch – 2 and 4 port USB KVMP™ switch (GCS1712/14) IOGEAR 4 pin to 4 pin FireWire cable (G2L13944-6) Requirements For PC Users •...

  • Page 8: Introduction

    USB 2.0 will offer increased functionality, allowing more devices to share the increased bandwidth. With the increase in demand for FireWire and USB 2.0 products, IOGEAR® decided to provide our customers with a total solution. We have taken some of the top peripherals on the market and have upgraded them to the new FireWire and/or USB 2.0 standard.
  • Page 9 A few things should be mentioned before explaining the installation procedure: All IOGEAR® ION™ drives are tested before they are shipped. The connectors on a FireWire and Hi-Speed USB 2.0 cable designed in such a way as to prevent plugging the cable in upside down, backwards, or into a different type of connector.

  • Page 10: Pictorial Introduction

    Pictorial Introduction Front View 1. Power Light 2. On/Off Switch 3. The IOGEAR Logo, a mark of quality...
  • Page 11 Back View Pictorial Introduction 1. FireWire 6-pin port 2. Hi-Speed USB 2.0 B port 3. Power Port...

  • Page 12: Installation Of Hard Drive

    Installation of Hard Drive If you purchased the enclosure model (GHE135C), please follow these instructions to install your 3.5" Hard Disk Drive. OTHERWISE, PROCEDE TO PAGE 18. WARNING: Opening ION™ Drive’s with built in Hard Drives (GHD135C40, GHD135C60, etc...) WILL VOID YOUR WARRANTY.
  • Page 13 Step. 3 Remove side panel in a backward direction. Installation of Hard Drive Step. 4 Remove two screws in hard drive retention bracket.
  • Page 14 Installation of Hard Drive Step. 5 Remove hard drive retention bracket from enclosure. Slide in an upward direction towards the top of the enclosure to free the drive bracket. Lift the drive bracket out of the enclosure.
  • Page 15 Installation of Hard Drive Step. 6 Inspect all the components again: 1. Enclosure with one side panel attached 2. Side panel 3. Drive bracket 4. One small screw 5. Two long screws with nylon collar 6. AC adapter 7. AC adapter cord 8.
  • Page 16 Installation of Hard Drive Step. 7 Attach the hard drive into the hard drive bracket. Screw the four screws into the drive bracket that were provided with the hard drive. Make sure you take all the necesssary steps to avoid ESD (electric static discharge).
  • Page 17 Installation of Hard Drive Step. 8 Attach the signal cable to the hard drive connector of the hard drive with bracket attached. Attach the power cable to the hard drive in the powere socket. Attach the bracket with drive attached into the enclosure and seat over the base plate.
  • Page 18 Installation of Hard Drive Step. 9 Insert two screws through bracket and tighten down bracket to base plate.
  • Page 19 Step. 10 Place side cover on enclosure and secure by sliding in forward direction. Replace screw in side panel in bottom edge. Installation of Hard Drive Step. 11 Place assembled enclosure back into the base.

  • Page 20: Ion™ Drive Setup

    ION™ Drive Setup FireWire Installation (It is not necessary to install a driver for FireWire under any OS, however please make sure your computer has all of the latest updates, critical updates, service packs, service releases, OS patches, security updates, and all other OS updates provided by the respective developers.
  • Page 21 Step 3. Plug the FireWire 6 pin connector into your computer’s FireWire Port. (if your computer only has a 4 pin FireWire or iLink® connection please us a FireWire 4 pin(m) to 6 pin(m) cable. IOGEAR part # G2L1394-6; or you may pick one up at any local electronics store or catalog reseller.)
  • Page 22 Note: Before you begin, please make sure that the power to the device and your computer has been turned off. For Windows® 98SE users, Insert the IOGEAR® Installa- tion CD into your computer’s CD-ROM tray before you be- gin. (It is not necessary to install a driver under Windows®...
  • Page 23 ION™ Drive Setup Hi-Speed USB 2.0 Installation Cont. Step 3. Plug the USB Type A connector into your computer’s USB 2.0 Port. Step 4. Plug the power adapter into a surge protector. Step 5. Once complete, turn the ION™ Drive and your computer on. Your computer will automatically identify the ION™...

  • Page 24: Installation Of Ion™ Drive Software (Pc)

    Installation of ION™ Drive Software (PC) For Windows® 98SE Users Only Step 1. Once the ION™ Drive has been plugged in, the following window should appear. (If the drive automatically loads you will not need to continue.) Click next to continue. Step 2.
  • Page 25 Installation of ION™ Drive Software (PC) Step 3. The next window will allow you to point the driver search to a specific folder. Please select the “Specify a location:” button and Click “Browse…”.

  • Page 26: Installation Of Ion™ Drive Software (Mac)

    Installation of ION™ Drive Software (Mac) For Mac OS X Users Only • Open Combo ION™ Drive Folder • Open Mac OS 10 folder that corresponds to your OSX installation. Either 10.1.X for 10.1.5 or before or choose 10.2.X for 10.2 or later. •...
  • Page 27 Installation of ION™ Drive Software (Mac) For Mac OS 9 Users Only • Open Combo ION™ Drive Folder • Open Mac OS 9.X folder • Double Click on Install Cypress MSC Driver • When complete click OK.

  • Page 28: Device Removal

    Device Removal (PC Users) Step 1 Before you unplug the ION™ Drive, click on the green arrow on the lower right corner of the Window. Step 3 The system will tell you that you can safely unplug your ION™ Drive now Step 2 A message of [Safely Remove...] will appear, click on this message to remove the device...

  • Page 29: Driver Removal

    Step. 1 Driver Removal Follow the path of “Start”>”Settings”>”Control Panel”. Driver Removal Step. 2 Click on “Add/Remove Programs”.
  • Page 30 Driver Removal Step. 3 The “Add/Remove Programs Properties” will appear. Select [TPP Storage Driver...], then click “Add/Remove.” Step. 4 Click on “OK” when the system ask you if you want to remove driver. Step. 5 After the removal of the driver, select Restart Computer and click on Finish.

  • Page 31: Care & Handling

    Care & Handling Your IOGEAR® storage device is a high performance FireWire/Hi-Speed USB 2.0 HardDrive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology. Therefore, care must be taken not to bump the ION™ Drive while it is operating. Care must also be taken not to bump the ION™ Drive excessively when the drive is turned off.

  • Page 32: Trouble Shooting

    • Make sure the drive is turned on before you start-up your computer. • Make your new IOGEAR® ION™ Drive is the only device hooked into the USB 2.0 or FireWire port. • Do not use a hub or repeater in connecting your drive to the computer.
  • Page 33 NTFS is only compatible with Windows 2000 & XP Contacting IOGEAR® Service Support If you are still experiencing problems using your IOGEAR® ION™ Drive, please follow the directions on pg. 32 on how to contact IOGEAR’s Service Support department for your technical support needs.

  • Page 34: Technical Support

    Service Support team is available to answer your technical questions. Do not hesitate to call if you are having trouble getting your drive to work correctly. Service Support can be reached at IOGEAR® from 8am to 5pm Pacific Standard Time, Monday through Friday or at the following address:...

  • Page 35: Appendix

    Power Adapter Port - The plug on the ION™ Drive into which the power-cord is plugged into. Service Support - The team of IOGEAR employees dedicated to help you resolve your technical issues. Spin down - The act of the disk inside the drive or cartridge ceasing its rotation.

  • Page 36: Specifications

    Specifications Product Specifications (MODEL: GHE135C, GHD135C(XXX))

  • Page 37: Radio & Tv Interference Statement

    Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.

  • Page 38: Limited Warranty

    Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCU- MENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
  • Page 39 Contact info. 23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 • www.iogear.com...

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