IOGear ION GHE135U Installation Manual

3.5” hi-speed usb 2.0 harddrive

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ION™ Drive
3.5" Hi-Speed USB 2.0 HardDrive
(GHE135U Installation Manual)

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Summary of Contents for IOGear ION GHE135U

  • Page 1 ION™ Drive 3.5” Hi-Speed USB 2.0 HardDrive (GHE135U Installation Manual)
  • Page 2 Apple Computer, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR® makes no warranty of any kind with regards to the information presented in this document. All information furnished here is for informational purposes only and is subject to change without notice.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents: Package Contents Overview Features Requirements Introduction Installation (Hard Drive, ION Drive Software) Connecting ION Drive to Your Computer Device Removal Driver Removal Care & Handling Trouble Shooting Technical Support Appendix Specification Radio & TV Interference Statement Limited Warranty...
  • Page 4: Package Contents

    Package Contents This package contains: 1 ION™ Drive 1 Hi-Speed USB 2.0 Type A to B Cable (6 feet) 1 IOGEAR Installation CD 1 Power Adapter 1 User Manual 1 Warranty Card If any of the items are missing or damaged please contact your dealer immediately.
  • Page 5: Overview

    Hi-Speed technology. IOGEAR® brings the next generation of USB to your computer. You will enjoy the convenience and reliability that has made traditional USB an industry standard when it comes to connecting multiple high-tech peripheral devices.
  • Page 6: Features

    Features Features - 40 Times Faster Than The Original USB - Supports High Speed Data Transfer Rates of up to 480 Mbps - Supports Windows® 98, 98SE, 2000, ME, XP - Fully Backward Compatible With USB 1.1 - Hot Swappable - Plug-N-Play - Mass Storage Compliant - Space Age Cooling System - 3 -Year Limited Warranty...
  • Page 7: Requirements

    Requirements For PC Users - PC compatible 200 MHz or greater - PC running Windows® 98SE, 2000, ME, XP - Minimum 64MB RAM - CD-ROM drive - Available Hi-Speed USB 2.0 Port For Mac Users* - Mac OS X or Later - Available Hi-speed USB 2.0 Port - CD-ROM drive * Base Upon the Availability of the Mac Driver...
  • Page 8: Introduction

    With the increase in demand for USB 2.0 products IOGEAR® decided to provide our customers with a total solution. We have taken some of the top peripherals on the market and have upgraded them to the new USB 2.0 standard.
  • Page 9 A few things should be mentioned before explaining the installation procedure: All IOGEAR® ION™ drives are tested before they are shipped. The connectors on a Hi-Speed USB 2.0 cable designed in such a way as to prevent plugging the cable in upside down, backwards, or into a different type of connector.
  • Page 10 Pictorial Introduction Front View 1. Power Light 2. On/Off Switch...
  • Page 11 Back View 1. Hi-Speed USB 2.0 Mini-B port 2. Power Port Pictorial Introduction...
  • Page 12: Installation (Hard Drive, Ion Drive Software)

    Installation of Hard Drive Step. 1 Please have the following ready 1 Phillip screw driver (not included in the package) Step. 2 Remove Base Remove Phillips screw from bottom edge of side panel. Note: For the best performance for the USB 2.0 device, please use the cerified USB 2.0 cable provided with this product.
  • Page 13 Step. 3 Remove side panel in a backward direction. Installation of Hard Drive Step. 4 Remove two screws in hard drive retention bracket.
  • Page 14 Installation of Hard Drive Step. 5 Remove hard drive retention bracket from enclosure. Slide in an upward direction towards the top of the enclosure to free the drive bracket. Lift the drive bracket out of the enclosure.
  • Page 15 Installation of Hard Drive Step. 6 Inspect all the components again: 1. Enclosure with one side panel attached 2. Side panel 3. Drive bracket 4. One small screw 5. Two long screws with nylon collar 6. AC adapter 7. AC adapter cord 8.
  • Page 16 Installation of Hard Drive Step. 7 Attach the hard drive into the hard drive bracket. Screw the four screws into the drive bracket that were provided with the hard drive. Make sure you take all the necesssary steps to avoid ESD (electric static discharge).
  • Page 17 Installation of Hard Drive Step. 8 Attach the signal cable to the hard drive connector of the hard drive with bracket attached. Attach the power cable to the hard drive in the powere socket. Attach the bracket with drive attached into the enclosure and seat over the base plate.
  • Page 18 Installation of Hard Drive Step. 9 Insert two screws through bracket and tighten down bracket to base plate.
  • Page 19 Step. 10 Place side cover on enclosure and secure by sliding in forward direction. Replace screw in side panel in bottom edge. Installation of Hard Drive Step. 11 Place assembled enclosure back into the base.
  • Page 20 Installation of ION Drive Software Step. 1 Insert the IOGEAR Installation CD into your computer’s CDROM tray (It is not necessary to install this driver under Window 2000, ME, and XP). Step. 2 Select “ION” in My Computer. Step. 3...
  • Page 21 (Continued) Step. 4 Click “Next” on Installation Wizard screen. Installation of ION Drive Software Step. 5 We recommend to choose “Complete” when prompted how to install. Step. 6 After the installation, you will be able to find the hard drive in My Computer after you turn on the power of ION.
  • Page 22: Connecting Ion Drive To Your Computer

    Connecting ION Drive to Your Computer Note: Before you begin, please make sure that the power to the device and your computer has been turned off. Step 1. Plug the Hi-Speed USB 2.0 cable with Type A connector into the back of the ION™ Drive Step 2.
  • Page 23 Connecting ION Drive to Your Computer Step 3. Plug the Hi-Speed USB 2.0 Cable (Type A Connector) into the Hi-Speed USB 2.0 Port (Type A Slot) located on the back of your computer in the PCI Card Bays. Step 4. Plug power into your power strip Step 5.
  • Page 24: Device Removal

    Device Removal Step. 1 Before you unplug the ION drive, click on the green arrow on the lower right corner of the Window. Step. 2 A message of [safely Remove…] will appear, click on this message to remove the device.
  • Page 25 Device Removal Device Removal Continued Step. 3 The system will tell you that you can safely unplug your ION drive now.
  • Page 26: Driver Removal

    Driver Removal Driver Removal Driver Removal Step. 1 Follow the path of “Start”>”Settings”>”Control Panel”. Step. 2 Click on “Add/Remove Programs”.
  • Page 27 Step. 3 The “Add/Remove Programs Properties” will appear. Select [TPP Storage Driver...], then click “Add/Remove”. Step. 4 Click on “OK” when the system ask you if you want to remove driver. Step. 5 After the removal of the driver, select Restart Computer and click on Finish.
  • Page 28: Care & Handling

    Care & Handling of your ION™ Drive Your IOGEAR® storage device is a high performance Hi-Speed USB 2.0 HardDrive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology. Therefore, care must be taken not to bump the ION™...
  • Page 29: Trouble Shooting

    - Make sure the drive is turned on before you start-up your computer. - Make your new IOGEAR® ION™ Drive is the only device hooked into the USB 2.0 port. - Do not use a hub or repeater in connecting your drive to the computer.
  • Page 30 All URLs are subject to change. If the URLs listed in this manual are no longer valid, you can find the majority of necessary updates at http://www.versiontracker.com or http://www.download.com. Contacting IOGEAR® Service Support If you are still experiencing problems using your IOGEAR® ION™ Drive, please follow the directions below on contacting IOGEAR’s Service Support department for your technical support needs. OSD Opera-...
  • Page 31: Technical Support

    Irvine, CA 92618 You may also reach us online at www.iogear.com/support 24 hours a day. Please be ready to give a brief descrip- tion of the problem, and what you were doing when the problem occurred, before calling Service Support. The Service Support representative will be able to serve you much quicker if you are prepared to answer the ten questions listed below.
  • Page 32: Appendix

    Power Adapter Port - The plug on the ION™ Drive into which the power-cord is plugged into. Service Support - The team of IOGEAR employees dedicated to help you resolve your technical issues. Spin down - The act of the disk inside the drive or cartridge ceasing its rotation.
  • Page 33: Specification

    Product Specification (MODEL: GHE135U) Function Power Consumption Input Voltage Connector Type Storage Temperature Operating Temperature Operating Humidity Dimensions Weight Specification 12V DC, 1.6A USB 2.0 Type A 0-70 C (Celsius) 0-50 C (Celsius) 20 to 89% (Non Condensing) 3.5" x 6.0" x 8.0"...
  • Page 34: Radio & Tv Interference Statement

    Radio & TV Interference Statement Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
  • Page 35: Limited Warranty

    Limited Warranty Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCU- MENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
  • Page 36 Contact info. 23 Hubble Drive • Irvine, CA 92618 • (P) 949.428.1111 • (F) 949.428.1100 • www.iogear.com...

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