IOGear Combo ION GHE835C User Manual

3.5” combo ion drive hi-speed portable external hard drive firewire 800/usb 2.0

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3.5" Combo ION™ Drive
Hi-Speed Portable External Hard Drive
FireWire 800/USB 2.0
User Manual
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Summary of Contents for IOGear Combo ION GHE835C

  • Page 1 3.5” Combo ION™ Drive Hi-Speed Portable External Hard Drive FireWire 800/USB 2.0 User Manual ®...
  • Page 2 To better serve you, IOGEAR eral products. For more information, or to purchase additional IOGEAR www.IOGEAR.com. We hope you enjoy using your new ION™ Drive – another first-rate connectivity solution from IOGEAR ® © 2003 IOGEAR . All Rights Reserved. PKG-M0097 ®...
  • Page 3: Table Of Contents

    Package Contents... Overview... Features... Requirements... Introduction... Pictorial Introduction... Installation... Troubleshooting... Care & Handling... Technical Support... Appendix... Specification... Radio & TV Interference Statement... Limited Warranty... Table of Contents...
  • Page 4: Package Contents

    1- FireWire ® 9 pin to 9 pin cable 1- Quick Start Guide 1- IOGEAR ® Installation CD with Electronic Manual 1- Warranty / Registration Card If any of the items are missing or damaged, please contact your dealer immediately.
  • Page 5: Overview

    Overview The ION™ Drive is the latest, innovative FireWire 800 and Hi-Speed USB 2.0 solution developed by IOGEAR ® ® The ION™ Drive offers a complete high-speed storage solution at the fraction of the cost of other external Hard Drives.
  • Page 6: Features

    Features • Transfer pictures, music, and data at speeds up to 800 Mbps – Transfer 1 GB in under 15 seconds • Ideal for backup, storage expansion, file sharing, software installation, and data management • 4 connectivity solutions in one (FireWire ®...
  • Page 7: Requirements

    To access FireWire ® 800 and USB 2.0 speeds, your computer system must be FireWire Speed USB 2.0 enabled. The 3.5” Combo ION™ Drive will work at FireWire with FireWire ® 400 and/or USB 1.1 enabled computers. For Mac Users •...
  • Page 8: Introduction

    2.0 offers speed, allowing more devices to share the increased bandwidth. With the increase in demand for USB 2.0 products, IOGEAR solution. We have taken some of the top peripherals on the market and upgraded them to the new USB 2.0 standard.
  • Page 9 Additional text is included, but indented, to further explain each of these actions. A glossary has been added at the end of the manual so you may look up unfamiliar terms. A few things should be mentioned before explaining the installation procedure: All IOGEAR ® ION™ drives are tested prior to shipment to ensure product quality.
  • Page 10: Pictorial Introduction

    Pictorial Introduction Front View 1. Power Light 2. On/Off Switch 3. ION™ Base...
  • Page 11 Back View Pictorial Introduction 1. FireWire ® 800 9-pin Port 2. Hi-Speed USB 2.0 Type-B Port 3. Power Port...
  • Page 12: Installation

    Installation If you purchased the enclosure only model (GHE835C), please follow these instructions on page 11 to install your 3.5" Hard Disk Drive. OTHERWISE, PROCEED TO STEP 11. WARNING: Opening an ION™ Drive with a built-in Hard Drive (GHD835C80, GHD835C120, etc...) WILL VOID YOUR WARRANTY.
  • Page 13 Installation Hardware Installation: Attention! Please take all proper Electro Static Discharge (ESD) precautions during the installation of your new hardware. For further information on ESD please visit http://www.esda.org. Step. 1 Please have the following ready 1 Phillips screw driver (not included in the package) Step.
  • Page 14 Installation Step. 3 Remove side panel in a backward direction. Step. 4 Remove two screws in hard drive retention bracket.
  • Page 15 Installation Step. 5 Remove hard drive retention bracket from enclo- sure. Slide in an upward direction towards the top of the enclosure to free the drive bracket. Lift the drive bracket out of the enclosure.
  • Page 16 Installation Step. 6 Inspect all the components again: Side panel Enclosure with one side panel attached Drive bracket One small screw Two long screws with nylon collar AC adapter AC adapter cord USB 2.0 A to B cable FireWire (9-pin to 9-pin) cable...
  • Page 17 Installation Step. 7 Attach the hard drive into the hard drive bracket. Screw the four screws into the drive bracket that were provided with the hard drive.
  • Page 18 Installation Step. 8 Attach the signal cable to the hard drive with bracket attached. Attach the power cable to the hard drive in the power socket. Place the bracket with drive attached into the enclosure over the base plate. Line up the holes in the bracket with the base plate...
  • Page 19 Step. 9 Insert the two previously removed screws through bracket, tighten to secure bracket to base plate. Step. 10 Place the side cover on the enclosure and secure by sliding in forward direction. Now replace the button screw. Installation...
  • Page 20 Installation Step. 11 Place the ION™ Drive into the base. Step. 12 Now simply plug your ION™ Drive into your computer. Please chose your connectivity of choice; FireWire or USB. Plug the USB Type-B end into your ION Drive, then plug the USB Type-A end into your computer.
  • Page 21 Desk-Top (Mac Only) or with in your “My Computer” folder (PC Only). Note: ® IOGEAR ION™ Drives are preformatted with FAT32. The FAT32 format can be recognized by both Mac and PC systems. FAT32 is compatible with Windows 98, ME, 2000, XP, and Mac OS 8.6 and greater (Including 10.3).
  • Page 22: Troubleshooting

    “Product Updates,” select the latest Critical Update package for your Windows then click “Download.” • Make sure the drive is turned on before you start-up your computer. • Make sure your new IOGEAR ® • Do not use a hub or repeater in connecting your drive to the computer.
  • Page 23 HFS+ is only compatible with Mac OS 8.6 or greater ® Contacting IOGEAR Service Support If you are still experiencing problems using your IOGEAR ® ION™ Drive, please follow the directions on pg. 23 on how to contact IOGEAR ®...
  • Page 24: Care & Handling

    Care & Handling Your IOGEAR ® storage device is a high performance FireWire ® 800/Hi-Speed USB 2.0 HardDrive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology. Therefore, care must be taken not to bump the ION™ Drive while it is operating. Please do not bump the ION™ Drive excessively when the drive is turned off.
  • Page 25: Technical Support

    Service Support team is available to answer your technical questions. Do not hesitate to call if you are having trouble getting your drive to work correctly. Service Support can be reached at IOGEAR Pacific Standard Time, Monday through Friday or at the following address: 23 Hubble Drive Irvine, CA 92618 You may also reach us online at www.iogear.com/support 24 hours a day.
  • Page 26: Appendix

    Mount - Makes the computer aware of a disk. Power Adapter Port - The plug on the ION™ Drive into which the power-cord is plugged into. Service Support - The team of IOGEAR ® employees dedicated to help you resolve your technical issues.
  • Page 27: Specification

    Specification Product Specification...
  • Page 28: Radio & Tv Interference Statement

    Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
  • Page 29: Limited Warranty

    Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCU- MENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
  • Page 30 ® Contact info. 23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 • www.iogear.com...

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