Line Card Diagnostics Using Cisco Ios Software Release 12.0(22)S And Later - Cisco 12000 Series Installation And Configuration Manual

Configuring and Troubleshooting Interfaces
FPGA Error Messages
If the line card does not boot and you receive an error message indicating that there is a problem with
the Field-Programmable Gate Array (FPGA) image (or if the line card alphanumeric LED display
remains frozen in IOS STRT state), you need to upgrade the FPGA image using the update-fpga option
in the diag command.
The diag command and the update-fpga option are documented in the Field Diagnostics for the Cisco
Note
12000 Series Internet Router publication.
When the Cisco IOS image boots, it verifies that a compatible FPGA image is running on the router. The
major version number of the FPGA image must be the same as that expected by the Cisco IOS image;
the minor version number on the FPGA image must be the same as or greater than the minor version
number expected by the Cisco IOS image. For example, if the Cisco IOS image expects a minimum
FPGA image of 03.02, the software will verify that the actual major version number of the FPGA image
in the line card bootflash is 03, and that the minor version number is 02 or above.
Example error messages indicating an FPGA problem appear as follows:
Error Message No FPGA image available for slot0. Please run field diagnostics image
on slot0 to upgrade the FPGA image.
Error Message FPGA image not appropriate or corrupted for slot0. Please run field
diagnostics on slot0 to upgrade the FPGA image.
Do not confuse the line card bootflash with the route processor (RP) bootflash. FPGA images are loaded
Note
only to the line card bootflash.

Line Card Diagnostics Using Cisco IOS Software Release 12.0(22)S and Later

Note Output from this procedure will vary slightly depending on which line card you are using, but the basic
information will be the same.
Line card field diagnostic software is designed to identify any faulty line card within a
Cisco 12000 Series Router. Before Cisco IOS Software Release 12.0(22)S, the field diagnostic software
was imbedded within the Cisco IOS software. Starting with Cisco IOS Software Release 12.0(22)S, this
software is unbundled from the main image and must be downloaded from Cisco.com using the IOS
Upgrade Planner.
ATM Line Card Installation and Configuration
40
There is currently no valid FPGA image in the bootflash of the line card. You must load
Explanation
a valid FPGA image to the line card bootflash.
The FPGA image currently loaded in the line card bootflash is not compatible with the
Explanation
Cisco IOS software release currently running on the router or is corrupted. Upgrade the FPGA image
to the correct version.
OL-13004-01