Cisco MDS 9000 Series Troubleshooting Manual page 42

Troubleshooting System Restarts
S e n d c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m .
Death reason: SYSMGR_DEATH_REASON_FAILURE_SIGTERM (3)
Exit code: signal 15 (no core)
CWD: /var/sysmgr/work
Virtual Memory:
CODE
DATA
BRK
STACK
Register Set:
EBX 00000003
ESI 00000005
EAX 00000008
EAX 00000003 (orig)
EFL 00000246
Stack: 128 bytes. ESP 7FFFFC5C, TOP 7FFFFD10
0x7FFFFC5C: 0804F990 0804C416 00000003 0804E994 ................
0x7FFFFC6C: 00000008 0804BF95 2AC451E0 2AAC24A4 .........Q.*.$.*
0x7FFFFC7C: 7FFFFD14 2AC2C581 0804E6BC 7FFFFCA8 .......*........
0x7FFFFC8C: 7FFFFC94 00000003 00000001 00000003 ................
0x7FFFFC9C: 00000001 00000000 00000068 00000000 ........h.......
0x7FFFFCAC: 7FFFFCE8 2AB4F819 00000001 7FFFFD14 .......*........
0x7FFFFCBC: 7FFFFD1C 0804C470 00000000 7FFFFCE8 ....p...........
0x7FFFFCCC: 2AB4F7E9 2AAC1F00 00000001 08048A2C ...*...*....,...
PID: 898
SAP: 0
UUID: 0
switch#
Step 5 Enter the following command to determine if the restart recently occurred:
switch# sh sys uptime
Start Time: Fri Sep 13 12:38:39 2002
Up Time:
To determine if the restart is repetitive or a one-time occurrence, compare the length of time that the
system has been up with the timestamp of each restart.
Enter the following command to view the core files:
Step 6
switch# show cores
The system output looks like the following:
Module-num
----------
5
6
8
8
This output shows all the cores presently available for upload from the active supervisor. The column
entitled module-num shows the slot# on which the core was generated. In the example shown above, an
fspf core was generated on the active supervisor module in slot 5. An fcc core was generated on the
standby supervisory module in slot 6. Core dumps generated on the line card in slot 8 include acltcam
and fib.
To copy the FSPF core dump in this example to a TFTP server with the IP address 1.1.1.1, enter the
following command:
switch# copy core://5/1524 tftp::/1.1.1.1/abcd
The following command displays the file named
switch# sh pro log pid 1473
======================================================
Cisco MDS 9000 Family Troubleshooting Guide
2-4
08048000 - 0804D660
0804E660 - 0804E824
0804E9A0 - 08050000
7FFFFD10
ECX 0804E994
EDI 7FFFFC9C
XDS 0000002B
EIP 2ABF5EF4
ESP 7FFFFC5C
0 days, 1 hours, 16 minutes, 22 seconds
Process-name
------------
fspf
fcc
acltcam
fib
Chapter 2
EDX 00000008
EBP 7FFFFCAC
XES 0000002B
XCS 00000023
XSS 0000002B
PID Core-create-time
--- ----------------
1524 Jan 9 03:11
919 Jan 9 03:09
285 Jan 9 03:09
283 Jan 9 03:08
zone_server_log.889
Troubleshooting Switch System Issues
in the directory.
log
OL-5183-02, Cisco MDS SAN-OS Release 1.3