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Malfunction
Water leaks from inlet hose fittings.
The drain hose is damaged.
Too much detergent or unsuitable
detergent (creates too much foam).
There is water
on the floor:
Water leaks inside the machine.
Too little detergent or unsuitable
detergent has been used.
Unsatisfactory
washing
Stubborn stains have not been
results:
treated prior to washing.
The correct temperature was not
selected.
Excessive laundry load.
The program is still running.
There is water in the drum.
The door will
not open:
This problem may be caused by
a failure of the appliance.
The transit bolts and packing
have not been removed.
The support feet have not been
adjusted.
Machine
The laundry is not evenly
vibrates or
distributed in the drum.
is noisy:
There is very little laundry in the drum.
Unstable floors eg. wooden floors.
Possible cause
Alarm Code
Check the water inlet hose
connection.
Call Service.
Reset machine by switch
off and switch on and select
program "Rinse&Spin" to rinse
foam. Next cycle should reduce
detergent quantity (Adjust
AutoDose page 22) and use
correct type of detergent. (refer
page 29)
Disconnect the main plug from
the main socket. Close the
water tab. Call Service.
Increase detergent quantity
(Adjust AutoDose page 22)
or use different detergent.
(refer page 29)
Use commercial products
to treat the stubborn stains.
Check if you have selected
the correct temperature.
Reduce load.
Wait until the end of cycle.
You must drain the water to
open the door (refer "Opening
The Door" on page 26.
Contact Service.
If you need to open the
door, please read carefully
"Emergency door opening" on
page 41.
Check the correct installation
of the appliance.
Check the correct levelling of
the appliance.
Pause the machine and
redistribute laundry manually.
Load more laundry or reduce
spin speed.
Refer to relevant paragraph in
"Positioning" section.
Solution
39
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