HP Vectra VE5 4 User Manual page 7

3 Troubleshooting Your PC
Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
HP Vectra Hardware Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . 45
If Your PC Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Display is Blank and There Are No Error Messages . . . . . . . . . . . . . . . .
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . .
If You Cannot Turn Off Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . . 51
Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the Flexible Disk Drive Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . .
If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . .
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . 58
If Your PC Has a Software Problem . . . . . . . . . . . . . . . . . . . . . . . . . . 59
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . .
If the Date and Time are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If Your PC Has an Audio Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Changing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
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