Solving Printer Problems - HP Deskpro 1000 Reference Manual

Solving Printer
Problems
Problem Cause
Printer will not Printer is not turned on and online.
print
The correct printer drivers for your
application are not installed.
If you are on a network, you may
not have made the connection to
the printer.
Printer will not The cables may not be connected
turn on properly.
Prints garbled The correct printer drivers for your
information application are not installed.
The cables may not be connected
properly.
Printer is The printer may be out of paper.
offline
If you encounter printer problems, refer to the documentation
included with your printer and to the common causes and
solutions listed in the following table:

Solving Printer Problems

Solution
Turn the printer on and make sure it is online.
Install the correct printer drivers for your application.
Make the proper network connections to the printer.
Reconnect all cables and check the power cord and
electrical outlet.
Install the correct printer driver for your application.
Reconnect all cables.
Check the paper tray and refill it if it is empty. Select
online.
Reference Guide 6-9