Change Management - HP Compaq t5125 Supplementary Manual

HP Compaq Thin Clients t5000 Series: Benefit Analysis Paper
Change
Management
Change management is defined as technical support for installs, moves, adds, changes
and removals of networks, systems, and system components. These activities are planned
and scheduled, and are done on a proactive basis
Best Practice Process Category
Deployment (installs/adds/changes)
Deployment includes installing new or
upgraded hardware and software, and
introducing these devices and applications
into service.
Enterprises that implement best practices in
this area:
Use technology to minimize labor
Communicate the impact of change to
end-users and business management
Consolidate repetitive functions
Minimize the impact of deployment on
the end-user
Retirement and Moves
Retirement involves the decommissioning and
disposal of outdated, redundant or non-
standard hardware and software. Moves
involve the physical relocation of equipment
from one location to another. Moves may
also involve the transfer of individuals or
assets from one organization to another.
Enterprises that implement best practices in
this area:
Integrate these functions with an asset
management process
Ensure minimal disruption to end users
Have and follow formal procedures
Change Management Technology &
Process
Tools that automate and minimize the labor
involved in making changes to hardware and
software.
Enterprises who implement best practices in
this area:
Minimize IS and end-user labor
Ensure quality and reliability of the
change management process
TCSC Solution
The TCSC model allows a
network administrator to
deploy images and
software locally to a
server, which can be
accessed by multiple thin
client devices. The TCSC
solution can reduce the
time spent delivering
upgrades and user
downtime since
applications don't have to
be deployed on
individual clients.
The operational lifespan
for a thin client is longer
because a thin client is a
solid-state device.
Since all data and
applications reside on the
network, moves can be
accomplished quickly and
easily.
There is no PC staging or
hard drive management
for, which means that
new clients can be up
and running in minutes.
Because software can be
deployed to servers and
accessed remotely on thin
clients, there is little to no
disruption to the end user.
The administrator is able
to configure user and
network settings remotely.
Summary
TCSC solution
helps meet best
practice
standards.
See section "HP
and TCSC Best
Practices" later
in this paper to
learn how HP
further meets
this
requirement.
TCSC solution
helps exceed
best practice
standards.
TCSC solution
helps exceed
best practice
standards.
See section "HP
and TCSC Best
Practices" later
in this paper to
learn how HP
further exceeds
this
requirement.
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