Cannot Scan Films; Cannot Obtain A Clean Scan Or Colors Scan Incorrectly (Displayed Image Is Not Clear) - Canon PIXMA MP810 Quick Start Manual

Cannot Scan Films

Cause
Film guide not correctly placed on the
Platen Glass.
The Document Cover is not closed.
The FAU Protective Sheet is not
removed.
The Scanner Lock Switch is not
released.
Cannot Obtain a Clean Scan or Colors Scan Incorrectly (Displayed
Image Is Not Clear)
Cause
Dust or dirt is stuck to the Platen Glass
or the FAU Lamp.
The original film is dirty.
The condition of the original film is poor
(faded colors, etc.).
The slide mount you are using is white
and the reflection is affecting scan
quality.
Frames Are Not Detected Correctly
Cause
Film is out of position.
The frame of a film is scanned on the
edge of an image. / The edge of an
image is missing.
92 Troubleshooting
Insert the film in the film guide supplied for this machine and place the guide in
the correct position on the Platen Glass.
For loading the film, see "Scanning a Film" on page 37.
Close the Document Cover properly.
Remove the FAU Protective Sheet from the Document Cover.
Slide the Scanner Lock Switch to the release position
off. Then, turn the power back on.
Remove any dust and dirt from the Platen Glass and the FAU Lamp. See
"Cleaning the Platen Glass and Document Cover" on page 67.
Remove any dirt from the film.
If you are scanning from a computer, in Image Settings the ScanGear's
Advanced Mode, select Fading Correction or Grain Correction to scan with
image correction. Refer to the Scanning Guide on-screen manual.
Note
If there is no problem with the quality of the image seen on your computer
screen, but the printout quality is unsatisfactory or has unwanted margin space,
you need to adjust the print settings. Otherwise, it may be a machine problem.
See "Print Results Not Satisfactory" on page 77.
Use black mounts, or mask the slide mount with a black frame.
Reposition the film in the film guide so that the white line marks of the guide do
not obscure the film frames.
For loading the film, see "Scanning a Film" on page 37.
Note
Repositioning the film may not resolve the problem, depending on the film. In
this case, scan from the computer. For details, refer to the Scanning Guide on-
screen manual.
Adjust Film print cutting range and rescan.
See "Print Settings" in "Changing the Machine Settings" of the User's Guide on-
screen manual.
Action
and turn the machine
Action
Action