Troubleshooting; Thermal Protection - Hoover CLEANSLATE Plus User Manual

MAINTENANCE
HOW TO CLEAN HOSE (CONT'D)
3
Ensure both the solution and recovery tanks
are secured on unit. Turn unit on and hold the
trigger for 30 seconds. The clean water will
rush through the hose, effectively cleaning and
removing odor causing bacteria left in the hose.
Repeat as needed. Let unit run for 5-10 seconds
before turning off.
4
Repeat process as needed and turn off the unit
when hose is fully clean. Empty the recovery
tank.
LUBRICATION:
The motor is equipped
with bearings which contain sufficient
lubrication for their lifetime. The addition of
lubricant could cause damage.
Do not add lubricant to motor bearings.

THERMAL PROTECTION

A thermal protector has been designed into
your cleaner to protect it from overheating.
When the thermal protector activates the
cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from
the electrical outlet.
2. Empty Recovery Tank.
3. Inspect for any obstructions.
Clear obstructions if present.
4. When cleaner is unplugged and motor
cools for 30 minutes, the thermal
protector will deactivate and cleaning
may continue.
If the thermal protector continues to activate
after following the above steps, your cleaner
needs servicing.
FORMULA RATIO CHART
IF USING HOOVER CONCENTRATE
Water
HOOVER 2X Concentrated Formula
Clean Complements Enhancer
IF USING HOOVER READY-TO-USE PREMIX
Premixed Formula
Clean Complements Enhancer

TROUBLESHOOTING

REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS AVAILABLE AT HOOVER.COM.
IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-
944-9200 PRIOR TO CONTINUING USE.
ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BACK OF THE CLEANER.)
PROBLEM POSSIBLE CAUSE
Cleaner won't run 1. Power cord not firmly plugged into outlet. 1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
3. Needs service.
Cleaner won't pick-up or low 1. Recovery Tank is not installed correctly.
suction
2. Recovery Tank is full.
3. Recovery Tank is clogged.
4. Air path is clogged.
5. Recovery Tank debris filter is clogged.
Water escaping from Cleaner 1. Recovery Tank is full.
2. Recovery Tank is not installed correctly.
3. Solution Tank not installed properly.
Cleaner won't dispense 1. Solution Tank is empty.
2. Solution Tank not installed properly.
3. Needs service.
Hose nozzle will not spray after 1. Air is trapped in the pump and hose.
filling the Clean Water Tank or
Solution Tank Container.
Motor noise becomes 1. Recovery Tank is full.
high-pitched
2. Recovery Tank is clogged.
3. Air path is clogged.
4. The float in the Recovery Tank has been
activated.
SpinScrub Tool won't work 1. Nozzle clogged
2. Low suction.
3. Tool stopped spinning
SMALL AREA (20 OZ)
Fill water Small Area Line (20 oz)
0.5 oz
Up to 1 oz
Fill premix Small Area Line
Up to 1 oz
WARNING:
To reduce the risk of personal injury - Unplug before cleaning or servicing.
POSSIBLE SOLUTION
2. Check fuse or breaker in home. Replace fuse/reset breaker
in home.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
1. Check placement of Recovery Tank in base of cleaner.
2. Empty Recovery Tank.
3. Clean Recovery Tank.
4. Remove Hose and Flush out with Clean Water.
5. Remove debris filter and rinse thoroughly, then replace.
1. Empty Recovery Tank.
2. Check placement of Recovery Tank in base of cleaner.
3. Review "Getting Started" for Solution Tank Installation.
1. Fill Solution Tank.
2. Review "Getting Started" Solution Tank Installation.
3. Visit our website at www.hoover.com or call 1-800-944-9200.
1. Turn on the cleaner. If hose does not spray, prime the pump by
lowering the hose down to the floor and hold the trigger for
up to 1 minute.
1. Empty Recovery Tank.
2. Clean the Recovery Tank.
3. Unclog air path.
4. Review Cleaning the Recovery Tank.
1. Rinse tool to unclog.
2. Check to see if tool has snapped into place.
3. Do not press down hard on tool while it works on spot.
LARGE AREA (40 OZ)
Fill water Large Area Line (39 oz)
1 oz
Up to 1 oz
Fill premix Large Area Line
Up to 1 oz