Solving Hardware Installation Problems - HP Compaq dx2400 Quick Start Manual

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Table 1
Solving General Problems (continued)
Blank screen (no video).
Cause
Monitor is not turned on and the monitor light is not
on.
The cable connections are not correct.
You may have a screen blanking utility installed or
energy saver features are enabled.
Computer is in standby mode.
You are using a fixed-sync monitor and it will not
sync at the resolution chosen.
Monitor cable is plugged into the wrong connector.
Bad monitor.
Computer is beeping and will not start.
Cause
Internal error has occurred and the computer is
beeping a code.

Solving Hardware Installation Problems

You may need to reconfigure the computer when you add or remove hardware,
such as an additional drive or expansion card. If you install a plug and play device,
Windows automatically recognizes the device and configures the computer. If
you install a non–plug and play device, you must reconfigure the computer after
completing installation of the new hardware. In Windows, use the Add Hardware
Wizard and follow the instructions that appear on the screen.
12
Quick Setup & Getting Started
Solution
Turn on the monitor and check that the monitor light
is on.
Check the cable connection from the monitor to the
computer and to the electrical outlet.
Press any key or click the mouse button and, if set,
type your password.
Press the power button to resume from standby
mode.
CAUTION:
When attempting to resume from
standby mode, do not hold down the power button
for more than four seconds. Otherwise, the
computer will shut down and you will lose any
unsaved data.
Be sure that the monitor can accept the same
horizontal scan rate as the resolution chosen.
Ensure that the monitor is plugged into an active
connector on the rear of the computer. If another
connector is available, connect the monitor to that
connector and reboot the system.
Try a different monitor.
Solution
Refer to the Troubleshooting Guide to interpret the
error code.
ENWW

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