Solving Hardware Installation Problems - HP Compaq dx2200 MT Troubleshooting Manual

Solving Hardware Installation Problems

Problem
A new device is not
recognized as part of
the system.
Troubleshooting Guide
You may need to reconfigure the computer when you add or remove
hardware, such as an additional drive or expansion card. If you install
a plug and play device, Windows XP Home/Professional will
automatically recognize the device and configure the computer. If
you install a non–plug and play device, you must reconfigure the
computer after completing installation of the new hardware. In
Windows XP Home/Professional, use the Add Hardware Wizard
and follow the instructions that appear on the screen.
Cause
Device is not seated or
connected properly.
Cable(s) of new external
device are loose or
power cables are
unplugged.
Power switch of new
external device is not
turned on.
When the system
advised you of changes
to the configuration, you
did not accept them.
A plug and play board
may not automatically
configure when added if
the default configuration
conflicts with other
devices.
www.hp.com
Solution
Ensure that the device is properly
and securely connected and that pins
in the connector are not bent down.
Ensure that all cables are properly
and securely connected and that pins
in the cable or connector are not
bent down.
Turn off the computer, turn on the
external device, then turn on the
computer to integrate the device with
the computer system.
Reboot the computer and follow the
instructions for accepting the
changes.
Use Windows XP Device Manager to
deselect the automatic settings for the
board and choose a basic
configuration that does not cause a
resource conflict. You can also use
Computer Setup to reconfigure or
disable devices to resolve the
resource conflict.
Troubleshooting
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