HP Compaq dx2200 MT Troubleshooting Manual page 10

Microtower business pc
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Problem
Poor performance is
experienced (continued).
Blank screen (no video).
Troubleshooting Guide
Cause
Hard drive is full.
Low on memory.
Hard drive is fragmented.
Program previously
accessed did not release
reserved memory back to
the system.
Virus resident on the hard
drive.
Too many applications
running.
Some software
applications, especially
games, are stressful on the
graphics subsystem.
Cause unknown.
Monitor is not turned on
and the monitor light is
not on.
The cable connections are
not correct.
www.hp.com
Solution
Transfer data from the hard drive to
create more space on the hard drive.
Add more memory.
Defragment hard drive.
Restart the computer.
Run the virus protection program.
1. Close unnecessary applications to
free up memory.
2. Add more memory.
1. Lower the display resolution for the
current application or consult the
documentation that came with the
application for suggestions on
how to improve performance by
adjusting parameters in the
application.
2. Add more memory.
3. Upgrade the graphics solution.
Restart the computer.
Turn on the monitor and check that the
monitor light is on.
Check the cable connection from the
monitor to the computer and to the
electrical outlet.
Troubleshooting
7

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