Sony WALKMAN NW-E393 Help Manual page 274

Help Guide
Troubleshooting
Digital Music Player
NW-E393/E394/E395
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Your Walkman is not recognized by Music Center for PC.
Your Walkman may not be recognized by the computer. Disconnect the Walkman from
the computer, and then reconnect it.
The software may have failed to install correctly. Use the installer to re-install the
software. The imported data will remain untouched.
If the remedies above do not solve the problem, use a pen or paper clip, etc. to press
the RESTART button and restart your Walkman, and then connect again via USB.
Related Topic
Connecting to a computer
Installing Music Center for PC
Restarting your Walkman
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