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Faults and what to do about them
en
Information on the display panel
Display
Õ
Hot
|
E:36
alternating with
-10
E:35
alternating with
-10 (Suitable for spe-
cial models)
H:95
alternating with
End
when programme is
finished
H:32
alternating with
End
when programme is
finished
w 3 sec lights up
o lights up
56
Cause/Remedy
Flashes fast + signal: The door was opened and the water level is too high.
■
Close the door, continue the programme with I button or select 0 Spin pro-
gramme.
Flashes slowly: The door lock temperature is too high to open the door. Wait
■
approx. 30 seconds until the door lock temperature cools down.
The door cannot be opened after the drying programme due to the high tempera-
ture. The cooling process continues until the display disappears, after which the
door can be opened.
Flashes (no water supply): Water tap turned on? Filter in the water supply is
■
blocked?
~ "Filter in the water supply is blocked" on page 54
Is the supply hose kinked or trapped?
Lights up (low water pressure): For information only. This will not affect the
■
programme progress. The programme duration is extended.
Drain pipe or water drain hose is blocked. Clean the drain pipe and the water
■
outlet hose.
Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe
■
and water drain hose are not kinked or trapped.
The drain pump is blocked.
■
~ "Drain pump is blocked" on page 53
The drain hose at the siphon is blocked.
■
~ "The drain hose at the siphon is blocked" on page 54
The water drain hose is connected too high. Install the water outlet hose at a
■
maximum height of 1 meter.
~ "Hose and cable lengths" on page 16
There is water in the base trough, the appliance is leaking. Turn off the tap. Call
customer services.
No water detected in drying phase, may get bad drying result.
~ "Filter in the water supply is blocked" on page 54
The unbalanced load detection system has interrupted the spin cycle because the
laundry is unevenly distributed. Distribute small and large items of laundry evenly in
the drum.
The childproof lock is activated – deactivate it.
Too much foam has been detected and an additional wash cycle has been acti-
vated. Add less detergent to the next washing cycle with the same load.
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