Troubleshooting
Software is functioning abnormally
If the software becomes unresponsive or responds abnormally:
■�
Restart the computer:
❏�
❏�
If you cannot restart the computer using these procedures,
refer to the next section,
responding."
■�
Run a virus scan. For information about using the antivirus
resources on your computer, refer to
from
3–4
In Windows XP Home, select Start > Turn Off
Computer > Restart.
In Windows XP Professional, select Start > Turn Off
Computer > Restart > OK. (If you have been registered
to a domain, the button you click will be called Shut
Down instead of Turn Off Computer.)
viruses" in Chapter 2,
"The computer is turned on but not
"Protect the computer
"Next
steps."
Getting Started