HP Compaq NC6220 Getting Started
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HP Compaq NC6220 Getting Started

HP Compaq NC6220 Getting Started

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Download this manual See also: Maintenance and Service Manual, Maintenance Manual
Getting Started
HP Compaq Notebook Series
Document Part Number: 364592-001
January 2005
This guide explains how to identify and use the notebook
hardware and software features, and how to locate additional help
and support. Additional user information and instructions are
provided on the Notebook Documentation CD included with your
notebook.
Enhanced for accessibility.

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  • Page 1 Getting Started HP Compaq Notebook Series Document Part Number: 364592-001 January 2005 This guide explains how to identify and use the notebook hardware and software features, and how to locate additional help and support. Additional user information and instructions are provided on the Notebook Documentation CD included with your notebook.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    1 Hardware Setup Step 1: Identify the Setup Hardware ....1–3 Step 2: Insert the Battery Pack ..... 1–4 Step 3: Connect the Communication Device .
  • Page 4 Contents Use the Notebook Safely ..... . 3–5 Turn Off the Notebook Properly ....3–6 4 Component ID Top Components .
  • Page 5 B System Restore Safeguarding Your Data......B–1 Altiris Local Recovery ......B–2 System Restore Points .

  • Page 6: Hardware Setup

    Å WARNING: This notebook is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the notebook to feel warm or hot when used continuously. To avoid potential discomfort or burns, do not block the air vents or use the notebook on your lap for extended periods.
  • Page 7 Hardware Setup During hardware setup, you will 1. Identify the hardware you need to set up the notebook. 2. Insert the battery pack into the notebook so that the battery can begin to charge as soon as you connect the notebook to external power.

  • Page 8: Step 1: Identify The Setup Hardware

    Hardware Setup Step 1: Identify the Setup Hardware To set up the notebook for the first time, you need the notebook, the AC adapter 1, the battery pack 2, the power cord 3, and a network cable 4 (purchased separately) or modem cable 5. Getting Started 1–3...

  • Page 9: Step 2: Insert The Battery Pack

    Hardware Setup Step 2: Insert the Battery Pack This notebook supports up to 2 battery packs: ■ The primary battery pack is included with the notebook. The primary battery pack is a 6-cell lithium-ion battery pack that can be used only in the battery bay. ■...

  • Page 10: Step 3: Connect The Communication Device

    Step 3: Connect the Communication Device Modem Your notebook has an internal modem, an RJ-11 (modem) jack, preinstalled modem drivers, and a modem cable. The modem cable must be connected to an analog telephone line. Ä CAUTION: Jacks for digital PBX systems may resemble analog (modem) jacks but are not compatible with the modem.

  • Page 11: Connecting The Modem Cable

    Hardware Setup Connecting the Modem Cable To connect the modem to an analog telephone line that has an RJ-11 (modem) jack: 1. If the modem cable contains noise suppression circuitry 1, plug the circuitry end of the modem cable 2 into the RJ-11 modem jack on the notebook.

  • Page 12: Connecting The Modem With An Adapter

    Connecting the Modem with an Adapter To connect the modem to an analog telephone line that does not have an RJ-11 (modem) jack: 1. If the modem cable contains noise suppression circuitry 1, plug the circuitry end of the modem cable 2 into the RJ-11 modem jack on the notebook.

  • Page 13: Network Card

    Hardware Setup Network Card Your notebook has an RJ-45 (network) jack, an internal network interface card (NIC), and preinstalled network drivers. Connecting a Network Cable A network cable has an 8-pin RJ-45 network connector at each end and may contain noise suppression circuitry, which prevents interference with TV and radio reception.

  • Page 14: Step 4: Connect The Notebook To External Power

    Step 4: Connect the Notebook to External Power ✎ Only compatible AC adapters and battery packs should be used with the notebook. For additional information, visit the HP Web site at http://www.hp.com booklet (English only), included with your notebook, to contact Customer Care.
  • Page 15 Hardware Setup When the notebook receives AC power, the battery pack begins to charge and the battery light is turned on. The color of the battery LED is amber when the battery is charging. The light changes from amber to green when it is close to full charge capacity.

  • Page 16: Step 5: Open The Notebook

    Hardware Setup Step 5: Open the Notebook To open the notebook: 1. Slide the display release latch to the right 1 to release the display. 2. Raise the display 2. Getting Started 1–11...

  • Page 17: Step 6: Turn On The Notebook

    Hardware Setup Step 6: Turn on the Notebook To turn on the notebook: » Press and release the power button 1. The power light 2 is turned on. After the system completes the startup process, you will be prompted to begin software setup.

  • Page 18: Software Setup

    ✎ Read the information below before you begin the software setup wizard. After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time varies. The software setup process allows you to ■ Select regional preferences. ■...
  • Page 19 Software Setup Ä CAUTION: If you are prompted to select an operating system language before a page called Welcome to Microsoft Windows is displayed, choose carefully. On some models, the languages that you do not choose are deleted from the system and cannot be restored during software setup.

  • Page 20: Welcome To Windows

    Welcome to Windows The first page in the software setup wizard is Welcome to Microsoft Windows. This page introduces your Microsoft® Windows® operating system and explains the software setup navigation: ■ To display additional information about the text on any wizard page: Select the question mark icon in the lower-right section of the page or press the...

  • Page 21: Accept The License Agreements

    Software Setup Accept the License Agreements In the End-User License Agreement (EULA) page, you must accept both the Microsoft End-User License Agreement and the HP Software Product License Agreement to continue with software setup. ■ To accept both agreements: Select Yes, I accept them, and then select Next.

  • Page 22: Name Your Notebook

    Name Your Notebook If you plan to include your notebook on a network, your notebook must have a unique name. In the What’s your computer’s name? page, you can retain the default name shown in the Computer name text field or designate another name. For example, you may want to base your notebook name on your name or a location, such as “Familyroom.”...

  • Page 23: Register Online

    Software Setup Register Online In the Register Online with Hewlett-Packard page, you can ■ Register your notebook—Complete the text fields. ■ Register your operating system—Select the Also Register with Microsoft check box beneath the text fields. ■ Indicate how you prefer to be contacted by Hewlett-Packard when you request help—Select or clear the check boxes above the Microsoft registration information.

  • Page 24: Create User Accounts

    Create User Accounts In the “Who will use this computer?” page, you can create a user account for each person who will use the notebook. User accounts enable each notebook user to create a personal notebook environment by choosing display and security settings, personal files, screen savers, and the appearance of the Windows desktop.

  • Page 25: Next Steps

    Protect Your Notebook You can use the information in this section to ■ Protect the notebook from viruses. ■ Protect the notebook from power surges. ■ Protect your privacy. ■ Use the notebook safely. ■ Turn off the notebook properly. For information about other notebook security features, such as passwords, disabling devices, and using an optional security cable lock, refer to the “Security”...

  • Page 26: Protect The Notebook From Viruses

    Next Steps Protect the Notebook from Viruses When you use the notebook for email, connecting to a network, or Internet access, you expose the notebook to computer viruses. Computer viruses can damage or disable your operating system, applications, and utilities. Norton AntiVirus software is preinstalled on your notebook to protect against such viruses.

  • Page 27: Protect Your Privacy

    Protect Your Privacy When you use the notebook for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you, your notebook, and your data. Firewalls monitor all incoming and outgoing traffic on your computer by including features such as logging and reporting, automatic alarms, and user interfaces for configuring the firewall.
  • Page 28 Next Steps Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily solve the problem, disable the firewall, perform the task, and then enable the firewall. To permanently resolve the problem, reconfigure the firewall as follows: ❏...

  • Page 29: Use The Notebook Safely

    The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo, the Notebook Documentation CD included with the notebook. Å WARNING: To avoid potential discomfort or burns, do not block the air vents or use the notebook on your lap for extended periods.The notebook is designed to run demanding applications...

  • Page 30: Turn Off The Notebook Properly

    Next Steps Turn Off the Notebook Properly Whenever possible, turn off the notebook by using the standard Windows shutdown procedure for your operating system: ■ In Windows XP Home: Select Start > Turn Off Computer > Turn Off. ■ In Windows XP Professional: Select Start >...

  • Page 31: Component Id

    Top Components Lights Component Power/standby lights (2) Wireless lights (2) Getting Started Component ID Description On: The notebook is on. Blinking: The notebook is in standby mode. On: An integrated wireless device has been turned on. (Continued) 4–1...
  • Page 32 Component ID Component Battery light Integrated Drive Electronics (IDE) drive light Volume mute light Num lock light Caps lock light 4–2 Description Amber: A battery pack is charging. Green: A battery pack is close to full charge capacity. Blinking amber: A battery pack that is the only available power source has reached a low-battery condition.

  • Page 33: Pointing Devices

    Pointing Devices Component Pointing stick TouchPad* Left TouchPad button* Right TouchPad button* TouchPad scroll zone* Right pointing stick button Left pointing stick button Functions like the left button on an *This table describes default settings. For information about changing the functions of TouchPad features, refer to “Using the TouchPad” in Chapter 3, “Pointing Devices and Keyboard,”...

  • Page 34: Buttons

    Component ID Buttons Component Info Center button Power button* *This table describes default settings. For information about changing the functions of power features, refer to “Power Options” in Chapter 2, “Power,” in the Hardware and Software Guide. 4–4 Description Enables you to view a list of commonly used software solutions.
  • Page 35 Component Display switch* Wireless button* Presentation mode button Volume mute button Volume down button Volume up button *This table describes default settings. For information about changing the functions of power features, refer to “Power Options” in Chapter 2, “Power,” in the Hardware and Software Guide. For information about using wireless features, refer to “Device Power States”...

  • Page 36: Keys

    Component ID Keys Component Function keys (f3, f4, and f8–f10) fn key Windows logo key Windows applications key Embedded numeric keypad 4–6 Description Execute frequently used system functions when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key.

  • Page 37: Front Components

    Front Components Component Wireless antennae (2)* *The antennae are available only on select models. The antennae are not visible from the outside of the notebook. For optimal transmission, keep the areas immediately around the antennae free from obstructions. Getting Started Description Send and receive wireless device signals.
  • Page 38 Component ID Component Infrared port Display release latch Speakers (2) *The antennae are available only on select models. The antennae are not visible from the outside of the notebook. For optimal transmission, keep the areas immediately around the antennae free from obstructions. 4–8 Description Provides wireless communication...

  • Page 39: Rear Components

    Rear Components Component External monitor port Power connector S-Video-out jack Getting Started Description Connects an optional external monitor or overhead projector. Connects an AC adapter or an optional automobile or aircraft adapter. Is a 7-pin, dual-purpose jack. It connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card by means of an optional, standard...

  • Page 40: Right-Side Components

    Component ID Right-Side Components Component Audio-out (headphone) jack Internal microphone Audio-in (microphone) jack USB ports (2) MultiBay II Serial port 4–10 Description Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Records sound. Connects an optional microphone. Connects USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable.

  • Page 41: Left-Side Components

    Left-Side Components Component Security cable slot RJ-45 (network) jack RJ-11 (modem) jack Vent Getting Started Description Attaches an optional security cable to the notebook. Ä The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.
  • Page 42 Component ID Component PC Card slot PC Card eject button Smart card reader SD Card slot USB port 4–12 Description Supports optional Type I or Type II PC Cards. Ejects PC Cards from the PC Card slot. Accepts smart cards. Accepts SD (Secure Digital) Memory Cards.

  • Page 43: Bottom Components

    Bottom Components The following illustration and table identify and describe the components on the bottom of the notebook Component Primary battery bay Primary battery locking latch Travel battery connector Business card holder Expansion memory module compartment Hard drive bay Getting Started Description Holds the primary battery pack.
  • Page 44 Component ID Component Vents (3) Primary battery release latch Docking connector 4–14 Description Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.

  • Page 45: Additional Hardware Components

    Additional Hardware Components The following illustration and table identify and describe the additional equipment that ships with the notebook Component AC adapter Power cord* Primary battery pack* Modem cable* Modem adapter* *Power cords, modem cables, and modem adapters vary in appearance by region and country.

  • Page 46: Additional Components

    Component ID Additional Components Optical Discs Software on optical discs, such as CDs or DVDs, is included with all notebook models. ■ The software packaged in the “Required for Setup” bag is not preinstalled on your notebook. Depending on how you want to use your notebook, you might want to install some or all of these applications.

  • Page 47: Labels

    Labels The labels affixed to the notebook provide information you might need when you troubleshoot system problems or travel internationally with the notebook. ■ Service Tag—Provides the product name, product number (P/N), and serial number (S/N) of your notebook. You might need the product number and the serial number when you contact Customer Care.

  • Page 48: Troubleshooting

    Although many checkup and repair features require an Internet connection, many other features can help you fix a problem while the notebook is offline. ■ Visit the HP support Web site at answers to common questions. ■ Contact Customer Care for any further assistance.

  • Page 49: Quick Troubleshooting

    Troubleshooting Quick Troubleshooting Power Features Several of the troubleshooting suggestions in this appendix refer to power features which vary by notebook model. This notebook has a power button with a power light. It also has a battery light and a power/standby light associated with the power button.

  • Page 50: Can The Notebook Not Be Turned On

    Can the Notebook Not Be Turned On? If the power light is off and the notebook cannot be turned on, adequate power may not be available to the notebook. ■ If the notebook is running on battery power or is connected to an external power source other than an AC outlet, connect the notebook to an AC outlet using the AC adapter.

  • Page 51: Is The Notebook Screen Blank

    Troubleshooting Is the Notebook Screen Blank? If you have not turned off the notebook but the screen is blank, the notebook may be in standby or hibernation, or not set to display the image on the notebook screen. ■ To resume from standby or restore from hibernation, briefly press the power button.
  • Page 52 ■ To switch the image to the notebook screen, press ❏ On most notebook models, when an optional external display device, such as a monitor, is connected to the notebook, the image can be displayed at any time on the notebook screen, the external display, or on both the notebook screen and the external display simultaneously.

  • Page 53: Is Software Functioning Abnormally

    Troubleshooting Is Software Functioning Abnormally? If your software becomes unresponsive or responds abnormally: ■ Restart the notebook: ❏ In Windows XP Home: Select Start > Turn Off Computer > Restart. ❏ In Windows XP Professional: Select Start > Turn Off Computer > Restart > OK. (On your notebook, the Turn Off Computer button may be called the Shut Down button, depending on your network connections).

  • Page 54: Is The Notebook Unresponsive

    Is the Notebook Unresponsive? If the notebook has stopped responding, try first to shut down the notebook using the shutdown procedure for your operating system: ■ In Windows XP Home: Select Start > Turn Off Computer > Turn Off. ■ In Windows XP Professional: Select Start >...

  • Page 55: Is The Notebook Overheating

    Troubleshooting Is the Notebook Overheating? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. If you suspect that overheating could be causing the problem, allow the notebook to cool to room temperature.

  • Page 56: Help And Support Center

    If the problem involves accessing or displaying files on a device with removable storage such as a CD, DVD, or digital memory card, refer to the AutoPlay section in your notebook documentation. The AutoPlay section is in the Hardware and Software Guide, which is located on the Notebook Documentation CD.

  • Page 57: Contact Customer Care

    Troubleshooting Contact Customer Care If you are unable to find the help you need by using the Help and Support Center at Start > Help and Support, you may need to contact Customer Care. Preparing to Call Customer Care To receive the fastest possible resolution of your problem, have the notebook and the following information available when you call.

  • Page 58: Contacting Customer Care By E-Mail

    Start > Help and Support. (The deletion procedures vary with the types of Windows passwords you have set). ■ For information about deleting an HP password, refer to the Hardware and Software Guide, which is located on the Notebook Documentation CD. ■...

  • Page 59: B System Restore

    System Restore The notebook system restore process provides several ways to recover system functionality. The Software Recovery disc and Operating System disc enable you to recover or repair your notebook without losing personal data. The Operating System disc also enables you to reinstall the operating system software provided with the notebook.

  • Page 60: Altiris Local Recovery

    For more information on configuring and using Altiris Local Recovery, visit the HP Web site at or open the software and select Help on the menu bar. B–2 http://www.hp.com/go/easydeploy...

  • Page 61: System Restore Points

    System Restore Points System restore is an operating system feature that enables you to undo harmful changes to your notebook software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally. Restore points are restorable, benchmark “snapshots” of your software, driver, and operating system files.

  • Page 62: Setting A Restore Point

    System Restore Setting a Restore Point To set a system restore point manually: 1. Select Start > Help and Support > System Restore. 2. Select Create a restore point, and then follow the instructions on the screen. Restoring to a Restore Point To restore the notebook to a restore point: 1.

  • Page 63: Repairing Or Reinstalling Applications

    Repairing or Reinstalling Applications All applications preinstalled or preloaded on your notebook can be repaired or reinstalled by using the Software Recovery disc. ✎ If you have not reinstalled your operating system, some applications preloaded on your notebook, such as those available in the Software Setup utility, can also be repaired or reinstalled from your hard drive.

  • Page 64: Reinstalling Applications From Your Hard Drive

    System Restore Reinstalling Applications from Your Hard Drive To reinstall a preloaded application or utility from your hard drive: » Select Start > All Programs > Software Setup, and then follow the instructions on the screen. (When you are prompted to select the software you want to reinstall, select or clear the appropriate check boxes.) Reinstalling Applications from Discs To reinstall applications from discs:...

  • Page 65: Repairing The Operating System

    Repairing the Operating System To attempt an operating system repair without deleting your personal data, use the Operating System disc that was shipped with the notebook: 1. Connect the notebook to a power outlet through the AC adapter and turn on the notebook. 2.

  • Page 66: Reinstalling The Operating System

    System Restore Reinstalling the Operating System Ä CAUTION: To prevent the loss of all of your personal data, back up your data before reinstalling the operating system. Personal data and any software you have installed on the notebook will be lost during the operating system reinstallation process.
  • Page 67 10. Press to continue setup using this partition. 11. Select Format the partition using the NTFS file system (Quick), and then press Ä Formatting a drive deletes all current files. 12. Press to format the drive. The reinstallation process begins. This process takes 1 to 2 hours to complete.

  • Page 68: Reinstalling Device Drivers And Other Software

    System Restore Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Driver Recovery disc included with the notebook: 1. While running Windows, insert the Driver Recovery disc into the optical drive.
  • Page 69 AC adapter 4–15 power feature A–2 AC adapter light A–2 Additional 4–16 antennae, wireless 4–7 antivirus software 3–2 application recovery disc 4–16 applications, reinstalling or repairing 4–16 B–5 audio headphone jack 4–10 speakers 4–7 audio-in (microphone) jack 4–10 Audio-out (headphone) jack 4–10 audio-out (headphone) jack 4–10 AutoPlay A–9 battery...
  • Page 70 4–15 headphone jack 4–10 Help and Support Center A–9 Hewlett-Packard Registration Privacy Statement 2–6 hibernation HP Software Product License Agreement 2–4 IEC 60950 compliance 3–5 image, switching among display devices A–5 Info Center, button location 4–4 infrared, port location 4–7 Internet connection, enabling hardware 1–5...
  • Page 71 jacks audio-in (microphone) 4–10 audio-out (headphone) 4–10 headphone 4–10 microphone 4–10 RJ-11 4–11 RJ-11 (modem) 1–5 RJ-45 4–11 S-Video-out 4–9 keypad keys 4–6 keys 4–6 function 4–6 keypad 4–6 Windows application 4–6 Windows logo 4–6 labels Bluetooth 4–17 Microsoft Certificate of Authenticity 4–17 Modem Approval 4–17 Regulatory 4–17...
  • Page 72 Index navigation, software setup 2–3 network cable, connecting 1–8 network jack 4–11 Norton AntiVirus 3–2 notebook description and name settings, software setup 2–5 num lock light 4–2 opening the notebook 4–7 operating system finding tours and tutorials A–9 Help and Support Center A–9 Microsoft Certificate of Authenticity label 4–17 Product Key 4–17...
  • Page 73 regional settings (currency, date, time zone, etc.), software setup 2–3 registration, notebook and operating system 2–6 Regulatory and Safety Notices 1–1 regulatory information Modem Approval label 4–17 Regulatory label 4–17 wireless certification labels 4–17 regulatory information notices 3–5 reinstalling or repairing software procedure B–5 recovery discs 4–16 System Restore B–3...
  • Page 74 Index technical support A–9 temperature safety considerations 3–5 troubleshooting A–8 time settings, software setup 2–3 time zone, software setup 2–3 top components 4–1 TouchPad location 4–3 operation 2–2 TouchPad buttons 2–2 tours and tutorials A–9 traveling with the notebook Modem Approval label 4–17 wireless certification labels 4–17 troubleshooting procedures...

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