Welcome Welcome Congratulations on your latest purchase and welcome to What’s Included ..............3 the Q-See family. Prepare to see the superior clarity and Understanding your NVR ..........4 resolution provided by the latest IP HD security solution. Get Connected Registration ..............5 This guide includes everything you need to get your smart Connect Your Cameras ............5...
What’s Included Products shown in this section may vary by system Cameras Camera Network Cables Power Supply Number of cameras included vary by system 100 feet of Network cable per IP camera Your system will include one of the options below NVR Cables Actual NVR will vary by system Mouse...
IMPORTANT: Go through all of the steps to setup and test your system before mounting any cameras or hardware. Always visit HDTV POWER SUPPLY ALARM SENSORS SPOT OUT www.q-see.com/support to find the most recent guides and up-to-date support for your Q-See products. EXTERNAL VGA 19” HDMI DISPLAY ALARM IN...
Step 2: Connect Your Cameras Before installing, please register your device on the A. Plug the camera network cable into the camera Q-See Support Portal at www.q-see.com/register to by connecting the Ethernet cable into the camera receive critical updates and support for your system.
Step 3: Connect NVR to Display C. Plug the other end of the camera cable into an available PoE port on the back of your NVR. Again, There are two options to connect the NVR to a display. you will hear a clicking noise when cables are inserted correctly.
Step 4: Connect Mouse Option B: VGA Monitor B1. Plug a VGA cable (not included) into the NVR’s VGA Plug the included mouse into the USB port on the back port. VGA might not support full high definition output. of the NVR. If your model has two USB ports on the back, either one will work.
Step 5: Connect to the Router Step 6: Powering Up the NVR & A. Plug the included Network (Ethernet) cable into the Cameras Network (LAN) port on the back of the NVR. A. Plug the NVR power supply cable into the DC Port on the back of the NVR.
DISPLAY COMPATIBILITY: While the system boots, the Q-See logo will appear. If the logo appears on your monitor but goes blank, your display may not be compatible with NOTE: If wizard does not pop up, shut down the NVR for your NVR.
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Edit Security Question in the window below. If the option to Edit Security Question is not visible, go to www.q-see.com/support and search for answer ID 2894. NOTE: If you change the language from English to any other, the system will restart.
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C. Create a new password for the Admin User account. D. Set the current Date and Time. Click Next proceed to the Network Setup. Please write down your new password in the space provided below: Username: admin NOTE: If you will be connecting the NVR to the internet, en- Password: abling NTP allows the NVR to check a network server in order to maintain accurate time.
E. If the connection is successful, it will display your Step 8: Setting Up the QT View LAN (Local Area Network) address. Click Mobile App continue. Download our free QT View mobile app to your mobile device, available for both Android and iOS. If the attempt is unsuccessful, your LAN address will not NOTE: Please do not log in to the app yet.
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To view your cameras on your mobile device, you will B. Scan the QR code displayed on the label on top of need to add your NVR to the QT View Mobile App. your NVR with your mobile device. A. Launch the QT View Mobile App, you may skip any tutorials.
C. Once scanned, the App will return to the Login D. You have now screen. The NVR’s ID will appear in the SN (Serial successfully connected Number) section. Enter the password for your NVR to your cameras. and select Play. NOTE: If this is your first If you did not change time connecting to the NVR,...
QT View On Your 2. Go to www.QTView.com and click on the menu in the upper right corner and select Open with Internet Explorer from the drop down menu. Computer You can access your NVR over the internet on a computer through your browser or, for Windows users, through the QT View desktop application.
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4. If www.QTView.com does not load properly, or the NOTE: The serial number is located on the label on top of your NVR. screen remains blank after loading, enter the address www.qtview.com/sso.htm in the address bar. 5. Enter the Serial Number, Username, and Password for your system and click Login.
Using QT View on a Mac With Safari 8. Once the plugin has been installed, click Refresh or press F5 on your keyboard. Safari is the only supported browser on OS X. 1. Open the Safari browser and go to www.QTView.com.
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Password to your computer. Once completed, click Install Software. NOTE: If you see a message that the file is from an uniden- tified developer, click refer to answer ID 2634 at www.q-see.com/support for info on allowing installations from unidentified developers.
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7. Once the installation is successful, click Close. 9. Open the Safari browser again and go to www.QTView.com. 10. Enter the Serial Number, Username, and Password for your system and click Login. 8. Safari must be restarted before proceeding. Click Safari the Menu Bar.
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11. A prompt to trust the NVMS9000 Plug-in will appear. 13. Please be patient while the stream refreshes. Click Trust. 12. Wait a moment for the connection to NOTE: High Quality Streaming may cause your network to your recorder to be slow, or cause your browser to become unresponsive if your established and for the network speed is insufficient.
Using the QT View Windows 7. Click the Control Panel tab in the upper left corner of the screen then click Device. Desktop App 1. Go to www.QTView.com and click the link below the login screen to download the Windows software. 2.
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NOTE: QT View can scan your network to automatically search for NVRs. Please note that using this option to connect automat- ically will mean that your computer will need to be connected to the same network as your NVR to view camera feeds. Visit www.q-see.com/support for more information.
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12. Enter the serial number for your system. If the Username and/ or Password for the system has been changed, enter them now. Otherwise, enter the default username and password. Default credentials: Username: admin Password: 123456 13. Click Add. 14. Click on Control Panel Home the top left corner.
Video Search, Playback and 15. Click on Live Preview. Backup Your NVR records video captured by your cameras to its internal hard drive. These records can be accessed by selecting Search and Save in the pull-up menu. You can search for video that was recorded during a certain time, by type of recording, 16.
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Search by Time Searching by Time Search and Save A. Set the start and end times of your By Time By Event Snapshots A. Set the start and end times of your search. 01/24/2016 04:18:42 01/24/2016 04:38:42 search. B. Select which camera(s) to search. Search and Save C.
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Search by Event Searching by Event Search and Save A. Set the start and end times of your By Time By Event Snapshots A. Set the start and end times of your search. 01/24/2016 04:18:42 01/24/2016 04:38:42 search. B. Select which camera(s) to search. Search and Save Search and Save C.
Get the Most Out of Your Q-See Cameras Follow these tips to maximize the life and performance of your cameras. Distance From Viewing/Recording Device Avoid direct exposure to weather Walls & floors will affect signal strength, especially concrete. Mount your camera under an eave or awning if possible.
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Do not place camera behind a window Light levels should be approximately the same between camera and target area Consistent lighting conditions will provide optimal camera performance. Do not place near high-voltage wires or other sources of electrical interference Legal Considerations Always check state and local laws before installing cameras.
If the camera works, the cable camera with your hand or an object to completely may need to be replaced. Please contact technical block it. support or you can visit www.q-see.com/support for more info. • Connect the cable to a different channel on the NVR.
DISCLAIMER: Although Q-See has made every effort to ensure that the information in this guide was correct at the time of printing, Q-See does not assume any liability to any party for any loss, damage, or disruption caused by any errors, omissions, or typos that may occur.
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24/7 Online Support Portal and Knowledge Base www.q-see.com/support How–To’s Repairs and Returns Firmware Updates Support Videos Manuals and Guides Software ADDITIONAL SUPPORT Live Phone Support Chat Support Languages Mon-Fri : 6AM–7:00PM PST Mon-Fri: 6AM–7PM PST English, Spanish 1-877-998-3440 Sat-Sun: 9AM–5PM PST...