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Solving Hardware Installation Problems
Solving Hardware Installation Problems
Problem
New device is not
recognized as part of
the computer system.
Table 2-21
Probable Cause
The system did not
automatically configure the
new device.
Cable(s) of new external
device are loose or
power cables are
unplugged.
Power switch of new
external device is not turned
on.
New device is not
configured for Windows NT.
Recommended Action(s)
In Windows 95 or later, double-click the Add
New Hardware icon in Control Panel.
Refer to the documentation that came with
the new device for installation instructions.
Ensure that all cables are properly and
securely connected and the power cord is
plugged into an electrical outlet.
1. Turn off the computer.
2. Turn on the external device.
3. Turn on the computer to integrate the
device with the computer system.
Use Computer Setup to view settings for
the new device or to reset the
configuration settings for preinstalled
devices.
Troubleshooting 2-25
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