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If the firewall function of your security software is turned on, a message may appear warning that Canon
software is attempting to access the network. If the warning message appears, set the security software to
always allow access.
If using any programs that switch the network environment, check their settings. Some programs will enable a
firewall by default.
When using a router, connect the machine and computer to the LAN side
Check12
(same network segment).
When the machine is connected to an AirPort Base Station via a LAN, use
Check13
alphanumeric characters for the name of the network (SSID).
If the problem is not resolved, perform setup again according to the instructions on our website.
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Table of Contents
Troubleshooting
