Page 1 TS5000 series Online Manual Overview Printing Copying Scanning Frequently Asked Questions English...
Page 2: Table Of Contents
Contents Using This Online Manual......... . . 9 Trademarks and Licenses.
Page 3 Cleaning............. . . 84 Cleaning Paper Feed Rollers.
Page 4 Feed settings..............144 Reset setting.
Page 5 Canon IJ Status Monitor Screen........
Page 6 Basic Mode Tab............305 Advanced Mode Tab.
Page 7 Checking Network Information........... . 368 Restoring to Factory Defaults.
Page 8 1600..............426 1660.
Page 9: Using This Online Manual
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
Page 10: Trademarks And Licenses
Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries.
Page 11 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
Page 12 copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as stated in this section) patent license to make, have made, use, offer to sell, sell, import, and otherwise transfer the Work, where such license applies only to those patent claims licensable by such...
Page 13 limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the appropriateness of using or redistributing the Work and assume any risks associated with Your exercise of permissions under this License. 8.
Page 14 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.
Page 15 This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 16 ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----- Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
Page 17 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. LEADTOOLS Copyright (C) 1991-2009 LEAD Technologies, Inc. CMap Resources ----------------------------------------------------------- Copyright 1990-2009 Adobe Systems Incorporated.
Page 18 Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:...
Page 19: Basic Operation
Basic Operation Printing Photos from a Computer Copying Printing Photos...
Page 20: Printing Photos From A Computer
Printing Photos from a Computer This section describes how to print photos with My Image Garden. 1. Open the rear tray cover (A) and then pull up the paper support (B). 2. Open the feed slot cover (C). 3. Load paper vertically WITH THE PRINT SIDE FACING UP. 4.
Page 21 5. Close the feed slot cover (E) gently. After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the LCD. 6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register.
Page 22 7. Open the operation panel (F) and then pull out the paper output tray (G). Be sure to open the operation panel before printing. If the operation panel is close, the printer does not start printing. 8. Click the My Image Garden icon (H) in Quick Menu. The Guide Menu screen is displayed.
Page 23 10. Click the folder (J) with photos you want to print. 11. Click the photos (K) you want to print. For Windows: To select two or more photos at a time, click photos while pressing the Ctrl key. For Mac OS: To select two or more photos at a time, click photos while pressing the command key.
Page 24 For Mac OS: Click OK when the confirmation message appears, then click Print. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways. • For Windows: My Image Garden Guide •...
Page 25: Copying
Copying This section describes how to load originals and copy them to plain paper. 1. Open the rear tray cover (A) and then pull up the paper support (B). 2. Open the feed slot cover (C). 3. Load paper vertically WITH THE PRINT SIDE FACING UP. 4.
Page 26 5. Close the feed slot cover (E) gently. After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the LCD. 6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register.
Page 27 7. Open the operation panel (F) and then pull out the paper output tray (G). Be sure to open the operation panel before printing. If the operation panel is close, the printer does not start printing. 8. Press the HOME button (H). 9.
Page 28 13. Close the document cover. 14. Confirm the paper settings, then press the Start button (L). Important • Do not open the document cover until copying is complete. Note • Your printer is equipped with many other convenient copy features. Copying...
Page 29: Printing Photos
Printing Photos This section describes how to print photos on a memory card. 1. Open the rear tray cover (A) and then pull up the paper support (B). 2. Open the feed slot cover (C). 3. Load paper vertically WITH THE PRINT SIDE FACING UP. 4.
Page 30 5. Close the feed slot cover (E) gently. After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the LCD. 6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register.
Page 31 Be sure to open the operation panel before printing. If the operation panel is close, the printer does not start printing. 8. Insert the memory card. * The figure below shows the SD/SDHC memory card as an example. Note • For details on inserting memory cards other than SD/SDHC, see below. Inserting the Memory Card 9.
Page 32 Important • Do not remove the memory card during printing. Data on the memory card may be damaged. Note • Your printer is equipped with many other convenient photo print features. Printing Photo Data...
Page 33: Handling Paper, Originals, Ink Tanks, Memory Card, Etc
Handling Paper, Originals, Ink Tanks, Memory Card, etc. Loading Paper Loading Originals Inserting the Memory Card Replacing Ink Tanks...
Page 34: Loading Paper
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes...
Page 35: Loading Plain Paper / Photo Paper
For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types.
Page 36 2. Open the feed slot cover (C). 3. Slide the paper guides (D) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING UP. 4. Slide the paper guides to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper.
Page 37 Important • Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (G). 5. Close the feed slot cover (H) gently. Important •...
Page 38 After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the LCD. 6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register.
Page 39 Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
Page 40: Loading Envelopes
Loading Envelopes You can load Envelope DL and Envelope Com 10 on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported.
Page 41 2. Open the feed slot cover (C). 3. Slide the paper guides to open them, and load the envelopes in the center of the rear tray WITH THE PRINT SIDE FACING UP. Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up. Up to 10 envelopes can be loaded at once.
Page 42 Note • Do not load envelopes higher than the load limit mark (E). 5. Close the feed slot cover (F) gently. Important • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover.
Page 43 After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the LCD. 6. Select the size and type of the loaded envelopes in the rear tray at Page size and Type, and then select Register.
Page 44: Loading Originals
Loading Originals Loading Originals on the Platen Glass Loading Based on Use Supported Originals How to Detach / Attach the Document Cover...
Page 45: Loading Originals On The Platen Glass
Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Loading Based on Use Important • Be sure to observe the following when loading the original on the platen glass. •...
Page 46 Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
Page 47: Loading Based On Use
Loading Based on Use Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
Page 48 Loading Only One Original in the Center of the platen glass • Scan only one printed photo in Photo copy • In Scan, ◦ select Auto scan for Doc.type to scan one printed photo, postcard, business card, or disc (BD/DVD/CD) ◦...
Page 49 Note • The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 inches (180 mm) or more cannot be corrected. • Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
Page 50: Supported Originals
Supported Originals Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the printer.
Page 51: How To Detach / Attach The Document Cover
How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.
Page 53: Inserting The Memory Card
Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card...
Page 54: Before Inserting The Memory Card
Before Inserting the Memory Card The following types of memory cards and image data are compatible with the printer. Important • If you took and saved photos on a type of memory card that does not guarantee the operation on your PictBridge (Wireless LAN) compliant device, the image data may be unreadable on the printer or damaged.
Page 55 • The printer accepts images scanned and saved with the printer when Doc.type is set to Photo and Format is set to JPEG (file extension ".jpg"). Note • This device incorporates exFAT technology licensed from Microsoft.
Page 56: Inserting The Memory Card
Inserting the Memory Card Important • When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is flashing, the printer is accessing the memory card. In this case, do not touch the area around the card slot.
Page 57 Important • Part of the memory card will protrude from the card slot, but do not force it into the slot any further. This can damage the printer or the memory card. • Make sure that the memory card is correctly oriented before inserting it into the card slot. If you force the memory card into the card slot in the wrong orientation, the memory card or the printer can be damaged.
Page 58: Removing The Memory Card
Removing the Memory Card Important • If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" operation on your computer before physically removing the memory card from the printer. Setting Up Card Slot as Memory Card Drive of Computer 1.
Page 59: Replacing Ink Tanks
Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the LCD Checking the Ink Status with the Ink Lamps...
Page 60: Replacing Ink Tanks
Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. In this state, the printer cannot print or scan. Take appropriate action according to the message. An Error Occurs Note •...
Page 61 Important • Do not touch other parts besides the ink tanks. • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables.
Page 62 5. Hold the ink tank with the orange protective cap (E) pointing up while being careful not to block the Y-shape air hole (D). 6. Lift up the tab on the orange protective cap (E) to remove it off GENTLY. Important •...
Page 63 8. Press on the top of the ink tank until the ink tank snaps firmly into place. Make sure that the ink lamp lights up. Important • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder.
Page 64 Note • If the error message appears after the scanning unit / cover is closed, take appropriate action. An Error Occurs • When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head.
Page 65: Checking Ink Status On The Lcd
Checking Ink Status on the LCD 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Select Setup on the HOME screen. LCD and Operation Panel The setup menu screen will appear.
Page 66: Checking The Ink Status With The Ink Lamps
Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on. 2. Open the scanning unit / cover. Replacing Procedure 3. Check the ink lamp. Close the scanning unit / cover after checking the ink lamp status. Replacing Procedure •...
Page 67 • The ink lamp is off. The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not firmly in place, make sure that the orange protective cap has been removed from the bottom of the ink tank, then press on the top of the ink tank until the ink tank clicks into place.
Page 68: Maintenance
Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning...
Page 69: If Printing Is Faint Or Uneven
If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head...
Page 70: Maintenance Procedure
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
Page 71 If there are missing lines or horizontal white streaks in the pattern: Clean the print head. Step3 From the printer Cleaning the Print Head From the computer • For Windows: Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice:...
Page 72 • For Mac OS: Adjusting Print Head Position...
Page 73: Printing The Nozzle Check Pattern
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
Page 74 The confirmation screen will appear. 7. Select Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the LCD. Examine the nozzle check pattern.
Page 75: Examining The Nozzle Check Pattern
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks are present E: Number of sheets printed so far 2.
Page 76 For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head If the pattern D or any color in the pattern C is not printed: (Example: Magenta pattern is not printed)
Page 77: Cleaning The Print Head
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1.
Page 78 The confirmation screen will appear. 7. Select Yes. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 1 minute. The pattern print confirmation screen will appear. 8.
Page 79: Deep Print Head Cleaning
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
Page 80 The confirmation screen will appear. 7. Select Yes. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 1 to 2 minutes. The pattern print confirmation screen will appear.
Page 81: Aligning The Print Head
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.
Page 82 The confirmation screen will appear. 7. Confirm the message, then select Yes. The print head alignment sheet will be printed. Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly.
Page 83 Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark 10. Close the document cover gently, then select OK. The printer starts scanning the print head alignment sheet, and the print head position will be adjusted automatically.
Page 84: Cleaning
Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning)
Page 85: Cleaning Paper Feed Rollers
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Page 86 10. Select OK. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, select OK. If the problem is not resolved after cleaning the paper feed roller, contact the service center.
Page 87: Cleaning Inside The Printer (Bottom Plate Cleaning)
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
Page 88 10. Fold one side of the opened paper in another half, aligning the edge with the center crease, unfold the paper, then press the OK button. 11. Load only this sheet of paper in the rear tray with the open side facing you. 12.
Page 90: Overview
Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Main Components and Their Use Main Components Power Supply LCD and Operation Panel Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser Network Connection...
Page 91 Transporting Your Printer Legal Restrictions on Scanning/Copying Specifications...
Page 92: Safety
Safety Safety Precautions Regulatory Information WEEE (EU&EEA)
Page 93: Safety Precautions
Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Page 94: Regulatory Information
20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
Page 95 (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
Page 96: Weee (Eu&Eea)
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
Page 97 U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon- europe.com/weee.
Page 98 Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la...
Page 99 Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canon- europe.com/weee.
Page 100 Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle.
Page 101 úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban...
Page 102 WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice 2012/19/EÚ...
Page 103 į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canon- europe.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Page 104 OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този...
Page 105 şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi (2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada, npr.
Page 106: Main Components And Their Use
Main Components and Their Use Main Components Power Supply LCD and Operation Panel...
Page 107: Main Components
Main Components Front View Rear View Inside View Operation Panel...
Page 108: Front View
Front View (1) operation panel Use to change the settings of the printer or to operate it. Operation Panel (2) document cover Open to load an original on the platen glass. (3) feed slot cover Prevents anything from falling into the feed slot. Open it to slide the paper guides, and close it before printing.
Page 109 Inserting the Memory Card (10) card slot Insert a memory card. Before Inserting the Memory Card (11) platen glass Load an original here.
Page 110: Rear View
Rear View (1) power cord connector Plug in the supplied power cord. (2) USB port Plug in the USB cable to connect the printer with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the printer is printing or scanning originals with the computer.
Page 111: Inside View
Inside View (1) scanning unit / cover Scans originals. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the printer. (2) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (3) print head holder The print head is pre-installed.
Page 112: Operation Panel
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button/POWER lamp Turns the power on or off. Lights after flashing when the power is turned on. Before turning on the power, make sure that the document cover is closed.
Page 113: Power Supply
Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer...
Page 114: Confirming That The Power Is On
Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Even if the LCD is off, if the POWER lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 115: Turning The Printer On And Off
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. •...
Page 116 Important • When you unplug the power cord after turning off the printer, be sure to confirm that the POWER lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval.
Page 117: Checking The Power Plug/Power Cord
Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
Page 118: Unplugging The Printer
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
Page 119: Lcd And Operation Panel
LCD and Operation Panel You can select the function such as copy or scan from the HOME screen on the LCD. Select a menu on the HOME screen, then select an item or option on the menu screen or settings screen. Operations on the Home Screen Use the , or...
Page 120 (Signal strength: 81 % or more): You can use the printer over a wireless LAN without any problems. (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommends placing the printer near the wireless router. (Signal strength: 50 % or less): The problem such as the printer cannot print may occur.
Page 121: Changing Settings
Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Changing Printer's Setting Using Web Browser...
Page 122: Changing Printer Settings From Your Computer (Windows)
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Changing the Printer Operation Mode...
Page 123: Changing The Print Options
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1.
Page 124: Registering A Frequently Used Printing Profile
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
Page 125 Enter a name in the Name field. If necessary, click Options..., set the items, and then click OK. In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings.
Page 126: Managing The Printer Power
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
Page 127 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable,...
Page 128: Changing The Printer Operation Mode
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
Page 129 display and allows you to continue printing. To disable detection of paper setting mismatches, select this check box. Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time.
Page 130: Changing Settings From Operation Panel
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Feed settings Reset setting Web service setup System information ECO settings Quiet setting...
Page 131: Changing Settings From Operation Panel
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Make sure printer is turned on. 2. Select Setup on the HOME screen. LCD and Operation Panel 3.
Page 132 For more on setting items on the operation panel: Setting Items on Operation Panel...
Page 133: Setting Items On Operation Panel
Setting Items on Operation Panel Items for Printer Device user settings Web service setup Language selection ECO settings Quiet setting Items for Paper/Printing Print settings Feed settings PictBridge print settings Items for Maintenance/Management System information Firmware update LAN settings Reset setting...
Page 134: Print Settings
Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. •...
Page 135: Lan Settings
LAN settings Wireless LAN Wireless Direct Common settings Wireless LAN • WLAN active/inactive Enables/disables wireless LAN. • Wireless LAN setup Selects the setup method for wireless LAN connection. ◦ Easy wireless connect Select if you specify the settings of the access point information to the printer directly from a device (e.g.
Page 136 Items Setting SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX (up to 32 characters) Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2- PSK(TKIP)/WPA2-PSK(AES) Signal strength (%) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters)
Page 137 Select Print details and then Yes to print the list. Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting...
Page 138 Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. • TCP/IP settings Performs IPv4 or IPv6 setting. •...
Page 139 Setting items for printing from a PictBridge (Wireless LAN) compliant device. ◦ Enable/disable communication Selecting Enable allows you to print from a PictBridge (Wireless LAN) compliant device. ◦ Timeout setting Specifies the timeout length. • IPsec settings Selecting Active allows you to specify the IPsec security.
Page 140: Device User Settings
• Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.
Page 141 • You can also enter this setting menu by selecting ECO settings and Energy saving settings on the HOME screen. ECO settings • Document removal reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen glass after scanning.
Page 142: Language Selection
Language selection Changes the language for the messages and menus on the LCD.
Page 143: Firmware Update
Firmware update You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Inactive is selected for WLAN active/inactive of Wireless LAN in LAN settings.
Page 144: Feed Settings
Feed settings By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 145: Reset Setting
Reset setting You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings back to the default. • Settings only Sets the settings such as the paper size or media type back to the default.
Page 146: System Information
System information To display this menu, select System information on Setup. • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number. • MAC address of wireless LAN Displays the MAC address for wireless LAN.
Page 147: Eco Settings
ECO settings This setting allows you to turn on/off the printer automatically to save electricity. Make sure printer is turned on. 2. Select Setup on the HOME screen. LCD and Operation Panel 3. Select Settings. 4. Select ECO. 5. Check on-screen instructions and select Next. 6.
Page 148: Network Connection
Network Connection Network Connection Tips...
Page 149: Network Connection Tips
Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connection Method...
Page 150: Default Network Settings
Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon TS5000 series LPR protocol setting Enable RAW protocol Enable LLMNR Active PictBridge communication Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel.
Page 151 *1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ"...
Page 152: Another Printer Found With Same Name
Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results.
Page 153: Connecting To Another Computer Via Lan/Changing From Usb To Lan Connection
For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection,...
Page 154: Printing Network Settings
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. Make sure printer is turned on. If the HOME screen is not displayed, press the HOME button. Load two sheets of A4 or Letter-sized plain paper.
Page 155 Encryption Encryption method None/WEP/TKIP/AES WEP Key Length WEP key length (bits) Inactive/128/64 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2- Signal Strength Signal strength 0 to 100 [%] TCP/IPv4 TCP/IPv4 Enable IP Address IP address XXX.XXX.XXX.XXX Subnet Mask Subnet mask XXX.XXX.XXX.XXX Default Gateway Default gateway XXX.XXX.XXX.XXX TCP/IPv6 TCP/IPv6...
Page 156 IPsec IPsec setting Active Security Protocol Security method ESP/ESP & AH/AH Wireless Direct Wireless direct Enable/Disable Connection Connection status Active/Inactive SSID SSID Wireless Direct SSID Password Password Wireless Direct password (10 alphanumeric characters) Channel Channel Encryption Encryption method Authentication Authentication method WPA2-PSK TCP/IPv4 TCP/IPv4...
Page 157 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) LLMNR LLMNR setting Enable/Disable SNMP SNMP setting Enable/Disable PictBridge Commun. PictBridge communication Enable/Disable DNS Server Obtain DNS server address auto- Auto/Manual matically Primary Server Primary server address XXX.XXX.XXX.XXX Secondary Server Secondary server address...
Page 158: Changing Wireless Lan Connection Method
Follow either procedure below to change wireless LAN connection method (infrastructure or wireless direct). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.
Page 159: Ensuring Optimal Printing Results
Ensuring Optimal Printing Results Ink Tips Printing Tips Check Paper Settings Before Printing Canceling Print Jobs Printer Handling Precautions Set Rear Tray Paper Information After Loading Paper Keeping Print Quality High Transporting Your Printer...
Page 160: Transporting Your Printer
Transporting Your Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.
Page 161: Legal Restrictions On Scanning/Copying
Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • Paper money • Money orders • Certificates of deposit •...
Page 162: Specifications
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required.
Page 163 Power consumption Printing (Copy): Approx. 12 W Standby (minimum): Approx. 0.8 W *1*2 OFF: Approx. 0.2 W *1 *1 USB connection to PC *2 The wait time for standby cannot be changed. External dimensions Approx. 14.7 (W) x 12.5 (D) x 5.0 (H) inches Approx.
Page 164 The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the Canon web site for details on operation with iOS, Android, Windows RT, and Windows 10 Mobile.
Page 165 Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link • An internet connection is required to use Easy-WebPrint EX and all the Online Manual. • Windows: Operation can only be guaranteed on a PC with pre-installed Windows Vista or later. •...
Page 166: Information About Paper
Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Print Area...
Page 167: Supported Media Types
• For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name.
Page 168 • Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m ) (plain paper other than genuine Canon paper)
Page 169: Paper Load Limit
Media Name <Model No.> Rear Tray Tray Canon Red Label Superior <WOP111> Approx. 100 sheets Approx. 50 sheets Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets Approx. 50 sheets High Resolution Paper <HR-101N>*1 Approx. 80 sheets Approx. 50 sheets Paper for printing photos: Media Name <Model No.>...
Page 170 Paper other than Genuine Canon Paper Paper Output Common Name Rear Tray Tray Plain Paper (including recycled paper)*1 Approx. 100 sheets (10 sheets: Legal) Approx. 50 sheets (10 sheets: Legal) Envelopes 10 envelopes T-Shirt Transfers 1 sheet : A4 *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity.
Page 171: Unsupported Media Types
• Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
Page 172: Handling Paper
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands.
Page 173: Printing From Computer
Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (Mac OS Printer Driver) Printing Using Canon Application Software Printing Using a Web Service Printing from an AirPrint-enabled Printer with Mac...
Page 174: Printing From Application Software (Windows Printer Driver)
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...
Page 175: Basic Printing Setup
Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. Basic Printing Setup Check that printer power is on Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings.
Page 176 Important • The print quality selections will differ depending on which print setting you select. 6. Click OK The printer will now print using these settings. Important • When you select Always Print with Current Settings, the settings on the Quick Setup, Main, and Page Setup tabs are saved, and those settings are used in subsequent printings.
Page 177 Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error may occur. For instructions on what to do if an error occurs, see "Paper Settings." To check the current printer settings or to apply the printer settings to the printer driver, display the Quick Setup tab, click Printer Media Information..., and specify the settings in the dialog box that appears.
Page 178: Paper Settings On The Printer Driver And The Printer (Media Type)
Canon Red Label Superior <WOP111> Plain Paper Plain paper Canon Océ Office Colour Paper <SAT213> Plain Paper Plain paper Canon genuine papers (Photo Printing) Paper information registered Media name <Model No.> Media Type in the printer driver on the printer Photo Paper Plus Glossy II <PP-201/PP-301>...
Page 179: Paper Settings On The Printer Driver And The Printer (Paper Size)
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11"...
Page 180: Various Printing Methods
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Duplex Printing Setting Up Envelope Printing Printing on Postcards Setting Paper Dimensions (Custom Size)
Page 181: Setting A Page Size And Orientation
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Page 182: Setting The Number Of Copies And Printing Order
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
Page 183 • Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
Page 184: Execute Borderless Printing
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Page 185 3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider.
Page 186 When you are not satisfied with the result of borderless printing, reduce the amount of extension. The extension amount decreases as the Amount of Extension slider is moved to the left. Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper.
Page 187: Scaled Printing
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
Page 188 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you execute print, the document will be printed with the specified scale. Important •...
Page 189 Note • Selecting Scaled changes the printable area of the document.
Page 190: Page Layout Printing
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
Page 191 Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
Page 192: Tiling/Poster Printing
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
Page 193 4. Set the number of image divisions and the pages to be printed If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases.
Page 194 In the settings preview on the left of the Page Setup tab, click the pages that do not need to be printed. The pages that were clicked are deleted, and only the pages to be printed are displayed. Note • Click the deleted pages to display them again. •...
Page 195: Duplex Printing
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab.
Page 196 6. Complete the setup Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side.
Page 197: Setting Up Envelope Printing
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
Page 198 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Page 199: Printing On Postcards
Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4.
Page 200 To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
Page 201: Setting The Print Quality Level (Custom)
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
Page 202 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
Page 203: Overview Of The Printer Driver
Overview of the Printer Driver Canon IJ Printer Driver Opening Printer Driver's Setup Screen Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)
Page 204: Canon Ij Printer Driver
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
Page 205 Opening Printer Driver's Setup Screen You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1.
Page 206 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. The Canon IJ Status Monitor opens and displays an image of the ink status. 3. Display Estimated ink levels For Estimated ink levels, click (the disclosure triangle) to display an image representation of the ink status.
Page 207: Instructions For Use (Printer Driver)
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled.
Page 208 1. Open Word's Print dialog box. 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set the Page Layout that you want, and then click OK to close the window. 4.
Page 209: Printer Driver Description
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ Status Monitor Screen...
Page 210: Quick Setup Tab Description
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Page 211 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or later installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
Page 212 2-on-1 Printing Prints two pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
Page 213 Also if you select Custom..., the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size. Orientation Selects the printing orientation. If the application used to create your document has a similar function, select the same orientation that you selected in that application.
Page 214 Important • If you log on with a different user name, the settings that were set when this function was enabled are not reflected in the print settings. • If a setting was specified on the application software, it has priority. Printer Media Information...
Page 215 setting is not applied when the printing profile is selected. Instead the printer prints with the print orientation specified with the application software. Save the copies setting Saves the Copies setting to the printing profile in Commonly Used Settings. To apply the saved copies setting when the printing profile is selected, check this check box. If this check box is unchecked, the copies setting is not saved, and consequently the Copies setting is not applied when the printing profile is selected.
Page 216 Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) Registering a Frequently Used Printing Profile...
Page 217: Main Tab Description
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
Page 218 Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or later installed on your computer. Defaults Restores all the settings you have changed to their default values.
Page 219 Important • Certain print quality levels cannot be selected depending on the settings of Media Type. Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab.
Page 220 contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values.
Page 221 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
Page 222 Relative Colorimetric When image data is converted to the color space of the printer, this method converts the image data so the color reproduction approximates the shared color regions. Select this method to print image data with colors that are close to the original colors. The white spots are reproduced as white spots (background color) on the paper.
Page 223: Page Setup Tab Description
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
Page 224 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
Page 225 Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster.
Page 226 Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled.
Page 227 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.
Page 228 Preview Icon Shows the settings made on the Booklet Printing dialog box. You can check what the document will look like when printed as a booklet. Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet.
Page 229 Disable the color profile setting of the application software Checking this check box disables information in the color profile that was set on the application software. When the information in the color profile set on the application software is output to the printer driver, the print result may contain unexpected colors.
Page 230 Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data. Depending on the application software being used, the image data may be cut off or may not be printed properly.
Page 231 Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp. Note • You can use Print semitransparent stamp only with the XPS printer driver. Stamp first page only Selects whether the stamp is to be printed on the first page only or on all pages when the document has two or more pages.
Page 232 Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border. Color/Select Color...
Page 233 Note • Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab. Note • Click Defaults to set the stamp position to Center and the orientation to 0. Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created.
Page 234 intensity. To print the background at the original bitmap intensity, move the slider to the rightmost position. Note • Depending on the type of printer driver you are using and the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle.
Page 235: Maintenance Tab Description
Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
Page 236 Nozzle Check Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly. If the print result for a specific color is fainted, or if there are any unprinted sections, click Cleaning to clean the print head.
Page 237 Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
Page 238 • Check that the ink tanks are installed in their correct positions. Start Print Head Alignment dialog box This dialog box allows you to adjust the attachment position for the print head, or to print the current setting value for the print head position. Align Print Head Aligns the print head.
Page 239 Auto Power On Selects the auto power-on setting. Specify Disable to prevent the printer from turning on automatically when print data is sent to it. Make sure the printer is on and then click OK to change the printer settings. Specify Enable to turn the printer on automatically when print data is sent to it.
Page 240 If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment. Check this check box to perform the manual head alignment. Rotate 90 degrees left when orientation is [Landscape] On the Page Setup tab, you can change the rotation direction of the Landscape in the Orientation. To rotate the document 90 degrees to the left when printing, select the check box.
Page 241 Changing the Printer Operation Mode...
Page 242: Canon Ij Status Monitor Screen
Overview of the Canon IJ Status Monitor The Canon IJ Status Monitor uses images and messages to display the printer status and the ink status. During printing, you can check information about the document being printed and the print progress.
Page 243 You can look up the correct ink tank for your printer. Option Menu If a printer message appears, select Enable Status Monitor to start the Canon IJ Status Monitor. Select Enable Status Monitor to use the following commands: Always Display Current Job Displays the Canon IJ Status Monitor whenever a document is being printed.
Page 244 Displays the For secure communication window. This window allows you to download the route certificate, register it to the browser, and disable warning displays. Help Menu Select this menu to display Help information for the Canon IJ Status Monitor including version and copyright information.
Page 245: Installing The Mp Drivers
Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver for your model. The procedure for installing the downloaded MP Drivers is as follows: 1. Turn off the printer 2.
Page 246: Printing Directly From Smartphone/Tablet
Printing Directly from Smartphone/Tablet Android Print Printing from an AirPrint-enabled Printer with iOS Device Printing from a Device Equipped with Windows 10 Mobile Using Printer with Wireless Direct...
Page 247: Using Printer With Wireless Direct
Using Printer with Wireless Direct You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print or scan by connecting the devices to the printer directly.
Page 248 5. Select LAN settings. 6. Select Wireless Direct. 7. Select Wireless Direct active/inactive. 8. Select ON. The confirmation screen asking if you display the password information appears. 9. Select Yes or No. The list of Wireless Direct settings is displayed. The device detects the printer by the identifier (SSID).
Page 249 • For more on printing or scanning from a device via wireless LAN, refer to the device's or application's instruction manual. • You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play.
Page 250 3. Select Device settings. 4. Select LAN settings. 5. Select Wireless LAN. 6. Select WLAN active/inactive. 7. Select Active. If you do not use the printer over wireless LAN, select Inactive. Changing Wireless Direct Setting Change the settings for the Wireless Direct following the procedure below. Make sure printer is turned on.
Page 251 Select A to display the confirmation screen. To update the identifier (SSID) and the password, select Yes. To check the security setting and the updated password, select Details and select Yes on the screen displayed next. • To change the printer's name displayed on the Wi-Fi Direct compatible device Select B to display the printer's name (device name) displayed on a Wi-Fi Direct compatible device.
Page 252: Printing Photo Data
Printing Photo Data Printing Photographs Saved on Memory Card Special Photo Menu Setting Items for Photo Printing Using Operation Panel...
Page 253: Printing Photographs Saved On Memory Card
Printing Photographs Saved on Memory Card You can print the photograph saved on the memory card easily. This section describes the procedure to print the photograph in Select photo print. Make sure printer is turned on. Load photo paper. 3. Select Print on the HOME screen.
Page 254 You can print a copy of the displayed photo by pressing the Start button. • To specify the the number of copies: Press the OK button to display the screen to specify the number of copies when the photo you want to print is displayed.
Page 255 For more on the display method: Using Useful Display Functions B. Date specification Selects photo with specifying the date (last modified date of data). For details: Using Useful Display Functions C. Zooming in Zooms in on the photo. For details: Using Useful Display Functions D.
Page 256 For more on the setting items: Setting Items for Photo Printing Using Operation Panel 8. Press the Start button. The printer starts printing. Note • Press the Stop button to cancel printing. • While processing the print job, you can add the print job (Reserve photo print). Adding Print Job Adding Print Job You can add the print job (Reserve photo print) while printing photos.
Page 257 Note • While processing the print job, you cannot display the HOME screen, change the print menu, or print from the computer or other devices. • While processing the print job, the photo in other group is not selected. • If you press the Stop button while processing the print job, the screen to select a method to cancel reservation is displayed.
Page 258: Setting Items For Photo Printing Using Operation Panel
Setting Items for Photo Printing Using Operation Panel You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the memory card. Print Settings Screen How to display the print settings screen varies with the print menu. •...
Page 259 Note • Depending on the print menu, some setting items cannot be selected. This section describes the setting items in Select photo print. The setting item which cannot be selected is displayed grayed out or not displayed. • Some settings cannot be specified in combination with the other setting items or the print menus. If the setting which cannot be specified in combination is selected, and Error details are displayed on the LCD.
Page 260 Activates/deactivates to print the date (shooting date) on a photo. Note • The shooting date is printed according to the settings of Date display format in Device user settings under Device settings under Settings. Device user settings...
Page 261: Paper Settings
Paper Settings By registering the paper size and the media type loaded on the rear tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
Page 262 • For Mac OS: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) When the paper settings for printing or copying are different from the paper information registered to the printer: •...
Page 263 Check the message and select OK. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select if you want to print on the paper loaded without changing the paper settings. For example, when the paper setting for printing or copying is A5 and the paper information registered to the printer is A4, the printer starts printing or copying with A5 on the paper loaded.
Page 264 To change the display setting when you print using the printer driver: ◦ For Windows: Changing the Printer Operation Mode ◦ For Mac OS: Changing the Printer Operation Mode Important • When the message which prevents misprinting is disabled: The printer starts printing or copying even though the paper settings for printing or copying and the paper information registered to the printer are different.
Page 265: Making Copies
Making Copies This section describes the procedure to copy with Standard copy. Make sure printer is turned on. Load paper. 3. Select Copy on the HOME screen. LCD and Operation Panel 4. Select Standard copy. The Copy standby screen is displayed. Load original on platen glass.
Page 266 Use the buttons to specify the color mode and use the OK button to finalize. You can specify the color mode after selecting Settings. C. Displays the print setting items. For more on the setting items: Setting Items for Copying D.
Page 267 Note • To cancel copying, press the Stop button. Adding Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job. Load the original on the platen glass and press the Start button. Important •...
Page 268: Setting Items For Copying
Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print setting screen or the setting item for Photo copy, see Copying Photos. How to display the print setting screen varies with the copy menu. •...
Page 269 Note • Depending on the copy menu, some setting items cannot be selected. This section describes the setting items in Copy. The setting item which cannot be selected is displayed grayed out. For more on the setting items for Photo copy, see Copying Photos. •...
Page 270 6. Type (Media type) Select the media type of the loaded paper. 7. Print qlty (Print quality) Adjust print quality according to the original. Important • If you use Draft with Type set to Plain paper and the quality is not as good as expected, select Standard or High for Print qlty and try copying again.
Page 271: Scanning From Computer (Windows)
Scanning from Computer (Windows) Using IJ Scan Utility Scanning Using Application Software (ScanGear) Other Scanning Methods IJ Network Scanner Selector EX2 Menu and Setting Screen Scanning Tips Positioning Originals (Scanning from Computer) Network Scan Settings...
Page 272: Using Ij Scan Utility
Using IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Using Auto Scan Function Basics Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Originals Larger than the Platen (Image Stitch) Adjusting Cropping Frames in the Image Stitch Window Scanning Multiple Originals at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail...
Page 273: What Is Ij Scan Utility (Scanner Software)
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application for scanning documents, photos, and other items. Access all scanning functions to scan and save directly, from the icons in the IJ Scan Utility main screen. IJ Scan Utility Features Multiple Scanning Modes Auto allows for one click scanning with default settings for various items.
Page 274 Important • Some functions are available only when My Image Garden is installed. Note • To set the applications to integrate with, see Settings Dialog Box.
Page 275: Starting Ij Scan Utility
If IJ Scan Utility is not displayed on the Start screen, select the Search charm, and then search for "IJ Scan Utility". Windows 7/Windows Vista: From Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility.
Page 276: Using Auto Scan Function
Using Auto Scan Function Auto Scan allows for automatic detection of the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver), and then scan again. •...
Page 277: Ij Scan Utility Screens
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Box Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Save to PC (Auto)) Dialog Box Settings (General Settings) Dialog Box...
Page 278: Ij Scan Utility Main Screen
Utility". Windows 7/Windows Vista: From Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
Page 279 Custom Scans items with your favorite settings and saves the images to a computer. The item type can be automatically detected. Scan/save settings and the response after scanning can be specified in the Settings (Custom Scan) dialog box. Stitch Displays the Image Stitch window in which you can scan the left and right halves of an item larger than the platen and combine the scanned images back into one image.
Page 280: Settings Dialog Box
Settings Dialog Box The Settings dialog box has three tabs: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the options available in the red frame switches; set the details of each function on each tab as needed. (Scanning from a Computer) Tab Set the default actions when scanning from IJ Scan Utility or My Image Garden.
Page 281 Settings (Save to PC (Photo)) Dialog Box Settings (Attach to E-mail (Auto)) Dialog Box Settings (Attach to E-mail (Document)) Dialog Box Settings (Attach to E-mail (Photo)) Dialog Box Important • When the Settings dialog box is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear.
Page 282 Settings (Auto Scan) Dialog Box Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog box. In the Settings (Auto Scan) dialog box, you can make advanced scan settings to scan by automatically detecting the item type.
Page 283 • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items to be scanned on the platen correctly. Otherwise, items may not be scanned correctly. Refer to "Positioning Originals (Scanning from Computer)"...
Page 284 Data Format Auto is selected. The following data formats are automatically applied according to the item type when saving. • Photos, postcards, BD/DVD/CD, and business cards: JPEG • Magazines, newspapers, and documents: PDF Important • The save format may differ depending on how you place the item. Positioning Originals (Scanning from Computer) JPEG Image Quality You can specify the image quality of JPEG files.
Page 285 Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pull-down menu. Attach to e-mail Select this when you want to send e-mails with the scanned images attached. You can specify the e-mail client you want to start from the pull-down menu.
Page 286 Settings (Document Scan) Dialog Box Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog box. In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as documents.
Page 287 Color Mode Select the color mode in which to scan the item. Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK.
Page 288 Reduce moire Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets.
Page 289 • Resolution is outside the range of 300 dpi to 600 dpi • Font size is outside the range of 8 points to 48 points • Documents containing special fonts, effects, italics, or hand-written text • Documents with patterned backgrounds In that case, select the Check scan results and specify save settings checkbox, and then rotate the image in the Save Settings dialog box.
Page 290 Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. •...
Page 291 Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pull-down menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in.
Page 292 Settings (Save to PC (Auto)) Dialog Box Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog box. In the Settings (Save to PC (Auto)) dialog box, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
Page 293 Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. (2) Save Settings Area File Name Enter the file name of the image to be saved.
Page 294 High Compresses the file size when saving, allowing you to reduce the load on your network/server. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
Page 295 Settings (General Settings) Dialog Box Click the (General Settings) tab to display the Settings (General Settings) dialog box. In the Settings (General Settings) dialog box, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
Page 296 Folder to Save Temporary Files Displays the folder in which to save images temporarily. Click Browse... to specify the destination folder. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Page 297: Scanning Using Application Software (Scangear)
Scanning Using Application Software (ScanGear) What Is ScanGear (Scanner Driver)? Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) ScanGear (Scanner Driver) Screens Positioning Originals (Scanning from Computer) General Notes (Scanner Driver)
Page 298: What Is Scangear (Scanner Driver)
What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. Use the software to specify the output size, image corrections, and other settings. ScanGear can be started from IJ Scan Utility or applications that are compatible with the standard TWAIN interface.
Page 299 Advanced Mode Use the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness, color tone, and other settings.
Page 300: Starting Scangear (Scanner Driver)
Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. Start ScanGear from IJ Scan Utility or other applications. Note • If you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection, set up the network environment.
Page 301: Scanning In Basic Mode
Scanning in Basic Mode Use the Basic Mode tab to scan easily by following these simple on-screen steps. To scan multiple documents at one time from the Platen, see Scanning Multiple Documents at One Time with ScanGear (Scanner Driver). When scanning from the ADF (Auto Document Feeder), preview is not available. Important •...
Page 302 Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
Page 303 7. Set Image corrections as needed. 8. Click Scan. Scanning starts. Note • Click (Information) to display a dialog box showing the document type and other details of the current scan settings. • How ScanGear behaves after scanning is complete can be set from Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
Page 304: Scangear (Scanner Driver) Screens
ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab...
Page 305: Basic Mode Tab
Basic Mode Tab Use the Basic Mode tab to scan easily by following these simple on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note •...
Page 306 Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning) Scan both sides of documents from the ADF in black and white. Important • Some applications do not support continuous scanning from the ADF. For details, see the application's manual. Note •...
Page 307 Output Size Select an output size. Output size options vary by the item selected in Destination. Flexible Adjust the cropping frames (scan areas) freely. In thumbnail view: Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned.
Page 308 Important • Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted. Note • Save up to 10 items. • An error message appears when you enter a value outside the setting range. Enter a value within the setting range.
Page 309 Important • Be sure to see Gutter Shadow Correction for precautions and other information on using this function. Color Pattern... Adjust the image's overall color. Correct colors that have faded due to colorcast or other reasons and reproduce natural colors while previewing color changes. Adjusting Colors Using a Color Pattern Important •...
Page 310 (Rotate Right) Rotates the preview image 90 degrees clockwise. • The result will be reflected in the scanned image. • The image returns to its original state when you preview again. (Auto Crop) Displays and adjusts the cropping frame automatically to the size of the document displayed in the Preview area.
Page 311 When (Thumbnail) is displayed on Toolbar: Cropping frames are specified according to the document size, and thumbnails of scanned images appear. Only the images with the checkbox selected will be scanned. Note • When multiple images are previewed, different outlines indicate different selection status. •...
Page 312 Note • Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can be created per image. In whole image view, multiple cropping frames can be created. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Basic Mode...
Page 313: Advanced Mode Tab
Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note...
Page 314 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
Page 315 Note • Zoom rescans the document and displays high-resolution image in Preview. • (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly. However, the resolution of the displayed image will be low. Preview Performs a trial scan. Scan Starts scanning.
Page 316 In thumbnail view: In whole image view: (Thumbnail) / (Whole Image) Switches the view in the Preview area. (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse.
Page 317 (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the images in thumbnail view. (Select All Frames) Available when two or more frames are displayed. Selects the images in thumbnail view and outlines them in blue. (Select All Cropping Frames) Available when two or more cropping frames are specified.
Page 318 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.
Page 319: General Notes (Scanner Driver)
General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
Page 320 • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application. In that case, cancel the action (for example by clicking Cancel on the progress bar), then increase the operating system's virtual memory or reduce the image size/resolution and retry.
Page 321: Positioning Originals (Scanning From Computer)
Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen for scanning. If items are not placed correctly they may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction.
Page 322 Multiple items: Allow 0.4 inch (1 cm) or more space between the edges (di- agonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. 0.4 inch (1 cm) or more Note •...
Page 323: Network Scan Settings
• If the icon is not displayed in the notification area on the desktop, follow the procedure below to start. • Windows 10: From the Start menu, click All apps > Canon Utilities > IJ Network Scanner Selector EX2. • Windows 8.1/Windows 8:...
Page 324 Search charm, then search for "IJ Network Scanner Selector EX". • Windows 7/Windows Vista: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX2 > IJ Network Scanner Selector EX2. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
Page 325 • If the icon is not displayed in the notification area on the desktop, follow the procedure below to start. • Windows 10: From the Start menu, click All apps > Canon Utilities > IJ Network Scanner Selector EX2. • Windows 8.1/Windows 8: Click IJ Network Scanner Selector EX2 on the Start screen.
Page 326 4. Select your scanner or printer from Scanners and click OK. Select the MAC address of your scanner or printer. Note • When multiple scanners are connected via a network, you can select up to three scanners. 5. In the Scan-from-PC Settings screen, click OK. Note •...
Page 327: Scanning From Operation Panel
Scanning from Operation Panel Forwarding Scanned Data to Computer Using Operation Panel Basics Sending Scanned Data as E-Mail from Computer Setting Items for Scanning Using Operation Panel Setting Up Operation Panel with IJ Scan Utility (Windows) Setting Up Operation Panel with IJ Scan Utility (Mac OS)
Page 328: Forwarding Scanned Data To Computer Using Operation Panel
Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For more on settings of Canon IJ Scan Utility: ◦...
Page 329 Common settings in LAN settings under Device settings. WSD setting If you select Search again, the printer starts searching for the connected computers again. • The destination and the file name are specified in Canon IJ Scan Utility in advance. • For Windows: Settings Dialog Box •...
Page 330 A. Select the document type. Note • When you forward the scanned data to the computer searched using WSD, you cannot select the document type. Auto scan The printer detects the type of the originals automatically and the image is forwarded in the optimized size, resolution and data format.
Page 331 If you do not continue scanning, select End. The scanned data is forwarded to the computer. Scanned data is forwarded to the computer according to the settings specified in Canon IJ Scan Utility. Remove the original on the platen glass after scanning is complete.
Page 332 In addition, you can edit or print the scanned images using the compatible application software to make better use of them. • For Windows: Scanning Photos and Documents • For Mac OS: Scanning Photos and Documents Note • For Windows: •...
Page 333: Setting Items For Scanning Using Operation Panel
• When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. • For Windows: Settings Dialog Box •...
Page 334 1. Scan size Select the size of the original. 2. Format Select the data format of the scanned data. 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Reduce show-thru (Reducing show-through) Characters on the back may show through when scanning a thin document such as a newspaper. Select ON if characters seem to show through on the scanned document.
Page 335: Frequently Asked Questions
Frequently Asked Questions Cannot Find Printer on Network Cannot Find Printer while Using Wireless LAN Network Key Unknown Network For other questions about network, click here. Printing Does Not Start Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Print Results Are Unsatisfactory Print Paper Jams Cannot Install MP Drivers...
Page 336 Scan Results Are Unsatisfactory (Mac OS) Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly (Network) Cannot Find Printer on Check Printer Settings Screen Cannot Find Printer while Using Wireless LAN Printer Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information...
Page 337: Network Settings And Common Problems
Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wireless LAN Wireless Direct Wireless LAN Cannot Find Printer Cannot Find Printer while Using Wireless LAN Cannot Find Printer on Check Printer Settings Screen Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Cannot Find Printer after Searching it on Printer Detection Screen During Setup...
Page 338 Checking Wireless Router SSID for Smartphone/Tablet Setting Up Using Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printing Is Slow Ink Level Not Shown on Printer Status Monitor (Windows)
Page 339: Connecting The Printer To A Network
Connecting the Printer to a Network Available Connection Methods The following connection methods are available on the printer. • Wireless Connection Connect the printer and computer/smartphone/tablet using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. •...
Page 340 Troubleshooting Network Settings and Common Problems for troubleshooting on network connection. Notice/Restriction See below for details. • Restrictions on network settings: Restrictions • Notices when printing using web service: Notice for Web Service Printing...
Page 341: Restrictions
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connect via wireless router •...
Page 342 • In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. •...
Page 343: Network Communication Problems
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems...
Page 344: Cannot Find Printer On Network
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen While using printer: Cannot Find Printer while Using Wireless LAN...
Page 345: Cannot Find Printer On Check Printer Settings Screen During Setup (Windows)
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen.
Page 346: Checking Power Status
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Power Status Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device.
Page 347: Checking Pc Network Connection
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network.
Page 348: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)-Checking Printer's Wireless Lan Settings
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's Wireless LAN Settings Is printer set to allow wireless communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Click Wireless LAN Setup Information on the Check Printer Settings screen to check the status and turn on wireless communication on the printer.
Page 349: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)-Checking Wireless Lan Environment
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment Is printer connected to wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. icon is displayed: •...
Page 350 Important • Depending on the wireless router, note that different SSID is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine) using alphanumeric characters at the end of SSID. Check the SSID of the wireless router for the printer on the LCD. Select the icon on the lower left, select Yes, and then check SSID.
Page 351: Checking Printer's Ip Address
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device.
Page 352: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)-Checking Security Software Settings
• If no message appears: Cancel the setup, and then set the security software to allow Canon software to access the network. The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM After setting the security software, redo the network communication setup from the beginning.
Page 353: Cannot Find Printer On Check Printer Settings Screen During Wireless Lan Setup (Windows)-Checking Wireless Router Settings
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless Router Settings Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the printer. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Page 354: Cannot Proceed Beyond Printer Connection Screen/Connect Cable Screen
Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen If you cannot proceed beyond the Printer Connection screen or the Connect Cable screen, check the following. Make sure USB cable is securely plugged in to printer and computer. Check1 Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer.
Page 355 3. Turn off printer. 4. Restart computer. 5. Make sure you have no application software running. 6. Redo setup according to instructions on Canon website. Note • You can use the Setup CD-ROM to redo setup. • For Mac OS: 1.
Page 356: Cannot Find Printer While Using Wireless Lan
Check3 If it is not, perform setup. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. If you can use IJ Network Device Setup Utility, look for printer again. (Windows)
Page 357 Make sure security software's firewall is off. Check10 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 358: Network Connection Problems
Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings...
Page 359: Printer Suddenly Cannot Be Used
Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Wireless Direct Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with Printer Following Network Settings Change It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Page 360 Make sure security software's firewall is off. Check9 If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access.
Page 361 • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website. • Positioning: Make sure there are no obstacles between the wireless router and the printer.
Page 362 If MP Drivers are not installed, install them. Check2 • For Windows: Install the MP Drivers using the Setup CD-ROM or install them from the Canon website. • For Mac OS: Install the MP Drivers from the Canon website. Make sure wireless router does not restrict which computers can access it.
Page 363: Network Key Unknown
Network Key Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer.
Page 364 • Using WEP The key length, key format, key to use (one of 1 to 4), and authentication method must be the same for the wireless router, the printer, and your computer. To communicate with a wireless router that uses automatically generated WEP keys, you must set the printer to use the key generated by the wireless router, entering it in hexadecimal format.
Page 365: Printer Cannot Be Used After Replacing Wireless Router Or Changing Its Settings
Changing Its Settings When you replace a wireless router, redo the network setup for the printer. • For Windows: Use the Setup CD-ROM or follow the instructions on the Canon website. • For Mac OS: Follow the instructions on the Canon website.
Page 366 With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer.
Page 367: Other Network Problems
Other Network Problems Checking Network Information Restoring to Factory Defaults Message Appears on Computer During Setup Packets Are Sent Constantly (Windows)
Page 368: Checking Network Information
Checking Network Information Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC address, print out the network settings information or use the operation panel to display it.
Page 369 1. Select System Preferences from Apple menu, and then click Network. 2. Make sure network interface used by computer is selected, and then click Advanced. Make sure Wi-Fi is selected as network interface. 3. Check the IP address or MAC address. Click TCP/IP to check the IP address.
Page 370 "XXX.XXX.XXX.XXX" is the IP address of the target device. A message such as the following appears. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms --- XXX.XXX.XXX.XXX ping statistics --- 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place.
Page 371: Restoring To Factory Defaults
Initialization erases all network settings on the printer, making printing or scanning operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. • For Mac OS: Initialization erases all network settings on the printer, making printing or scanning operation from a computer over a network impossible.
Page 372: Printing Problems
Printing Problems Printing Does Not Start No Ink Comes Out Print Results Are Unsatisfactory Paper Does Not Feed Properly/"No Paper" Error...
Page 373: Printing Does Not Start
Printing Does Not Start Make sure printer is securely plugged in and press ON button to turn it on. Check1 The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and remains lit. Note •...
Page 374 The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer.
Page 375: No Ink Comes Out
24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair.
Page 376: Paper Does Not Feed Properly/"No Paper" Error
Paper Does Not Feed Properly/"No Paper" Error Make sure paper is loaded. Check1 Loading Paper When loading paper, consider the following. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. •...
Page 377 Clean paper feed roller. Check7 Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 378: Print Results Are Unsatisfactory
Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result.
Page 379 Note • When printing from a PictBridge (Wireless LAN) compliant device, set the print quality setting using the operation panel. This setting cannot be made on the PictBridge (Wireless LAN) compliant device. If problem is not resolved, check other causes. Check3 See also the sections below: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear...
Page 380: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Printing Is Blurry Colors Are Wrong...
Page 381 White Streaks Appear Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check status of ink tanks. Replace ink tank if ink has run out. Check2 Replacing Ink Tanks Is orange tape or protective film still on ink tank? Check3 Make sure all the protective film is peeled off to expose the Y-shaped air hole, as shown below (A).
Page 382 • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. When using paper with one printable surface, make sure paper is loaded with Check5 printable side facing up.
Page 383: Lines Are Misaligned
Lines Are Misaligned Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
Page 384: Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check paper and print quality settings. Check1 Print Results Are Unsatisfactory Check paper type. Check2 Make sure you are using the right paper for what you are printing. Supported Media Types Correct curl before loading paper.
Page 385 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing.
Page 386 Window. ◦ For Mac OS: In the Canon IJ Printer Utility2, select Custom Settings in the pop-up menu, select Prevent paper abrasion check box, and then click Apply. To open the Canon IJ Printer Utility2, see Opening the Canon IJ Printer Utility2.
Page 387 5. Check message and click OK. • For Mac OS: 1. Make sure printer is turned on. 2. Open Canon IJ Printer Utility2. Opening the Canon IJ Printer Utility2 3. Select Custom Settings in pop-up menu. 4. Drag Ink Drying Wait Time: slide bar to set wait time and click Apply.
Page 388: Vertical Line Next To Image
Vertical Line Next to Image Is loaded paper size correct? Check If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note •...
Page 389: Scanning Problems (Windows)
Scanning Problems (Windows) Scanning Problems IJ Scan Utility Error Messages ScanGear (Scanner Driver) Error Messages...
Page 390: Scanning Problems
Scanning Problems Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start...
Page 391: Scanner Does Not Work
Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
Page 392: Scangear (Scanner Driver) Does Not Start
ScanGear (Scanner Driver) Does Not Start Make sure MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or our website. Select your scanner or printer on the application's menu. Check 2 Important • If your scanner or printer name is displayed multiple times, select the one that does not include WIA. Note •...
Page 393: Mechanical Problems
Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB LCD Shows Wrong Language...
Page 394: Power Does Not Come On
Make sure power plug is securely connected to printer, and then turn it back on. Check2 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it Check3 on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 395: Power Shuts Off By Itself
• If you are using a Mac OS and if you do not want the printer to turn off automatically: Open Canon IJ Printer Utility2, select Power Settings in the pop-up menu, and then select Disable for Auto Power Off on Auto Power.
Page 396: Usb Connection Problems
USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed.
Page 397: Cannot Communicate With Printer Via Usb
Cannot Communicate with Printer via USB Make sure printer is turned on. Check1 Connect USB cable properly. Check2 As the illustration below, the USB port is at the back of the printer. Make sure Enable bidirectional support is selected in Ports sheet of Check3 properties dialog box of printer driver.
Page 398: Installation And Download Problems
Installation and Download Problems Cannot Install MP Drivers Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows)
Page 399: Cannot Install Mp Drivers
2. Double-click the CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: •...
Page 400 MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers.
Page 401: Updating Mp Drivers In Network Environment (Windows)
Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. The latest MP Drivers for your model are available for download on the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded.
Page 402: Errors And Messages
Errors and Messages An Error Occurs Message Appears...
Page 403: An Error Occurs
An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message is displayed on the computer screen or the LCD. Depending on the error, a Support Code (error number) is displayed on the computer screen or the LCD.
Page 404 When a Support Code and a message are displayed on the LCD: For details on how to resolve errors, see List of Support Code for Error. Note • For details on how to resolve errors without Support Codes, see Message Appears.
Page 405: Message Appears
Message Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer or on the LCD for some errors. For details on errors that have support code, see List of Support Code for Error.
Page 406 If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or is correctly set up for network use. Make sure MP Drivers are installed correctly. Check3 Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website.
Page 407 • "Printer driver could not be found" Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name"...
Page 408 If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for permission to send the printer and application usage information every month for about ten years. Read the information on the screen and follow the instructions below. •...
Page 409 If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey.
Page 410 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note •...
Page 411 2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file to Trash. 4. Restart computer. Empty Trash and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below.
Page 412: List Of Support Code For Error
List of Support Code for Error Support code appears on the LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the LCD and computer screen and take the appropriate action in response.
Page 413 6801 6900 6901 6902 6910 6911 6930 6931 6932 6933 6934 6935 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6A82 • A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
Page 414: List Of Support Code For Error (Paper Jams)
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: Paper Is Jammed inside Printer •...
Page 415 1300 Cause Paper is jammed in paper output slot or in rear tray. What to Do Remove the jammed paper following the instructions below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it.
Page 416 • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 417: Paper Is Jammed Inside Printer
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, first remove paper from inside of the scanning unit / cover.
Page 418 3. Check if jammed paper is under print head holder. If the jammed paper is under the print head holder, move the print head holder to the far right or left, whichever makes it easier to remove the paper. When moving the print head holder, hold the top of the print head holder and slide it slowly to the far right or left.
Page 419 6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the print head holder? •...
Page 420 2. Stand printer up on its right side. Important • Make sure the document cover is closed before you stand the printer up on its side. • Stand the printer on a wide and flat surface such as a desk. •...
Page 421 6. Slowly pull out paper, so as not to tear it. 7. Close bottom cover. 8. Retract paper output tray.
Page 422 Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Page 423 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. •...
Page 424 1200 Cause Scanning unit/cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not close it while you are replacing an ink tank.
Page 425 1401 Cause Print head may be damaged. What to Do Contact your nearest Canon service center to request a repair.
Page 426 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the printer's OK button with the ink tank installed.
Page 427 1660 Cause An ink tank is not installed. What to Do Install the ink tank.
Page 428 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
Page 429 With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks.
Page 430 Ink absorber is almost full. What to Do Select OK on the LCD to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
Page 431 Open the scanning unit / cover and make sure the tape for securing the print head holder during transportation has been removed. If the tape is still there, remove it and close the scanning unit / cover. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 432 2900 Cause Scanning print head alignment sheet failed. What to Do Select OK on the LCD and follow the instructions below. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen glass.
Page 433 2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen glass. Place the printed side down and align the mark in the upper left corner of the sheet with the alignment mark 2.
Page 434 4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Then change the print settings and retry printing.
Page 435 Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 436 Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 437 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch white belt (A).
Page 438 Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 439 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan.
Page 440 List of Support Code for Error (Paper Jams) Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Page 441 Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch white belt (A).

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